White screen only..help

My 60GB iPod is only 4 days old. If I try to reset I can here the HD spin up, then blank white screen (no icons), then HD stops (spins down) and light shuts off! I thought maybe not enough power, when I connect it to the USB, XP freaks, I can hear the USB connect, disconnect, connect, etc. Finally settles on no connection (no connected devices in the tray).
Anyone else see this problem?
Windows XP Pro 2.8GB 1GB RAM

Welcome to Apple Discussions!
Try this...
Your iPod Does Not Turn On
Also, although these may not apply, try them...
iPod Only Shows An Apple Logo and Will Not Start Up
iPod Only Shows An Apple Logo
btabz

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Take each of these steps that you haven't already tried. Stop when the problem is resolved.
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T I A

You might want to give a try to CopyTrans Doctor http://www.copytrans.net/doctor.php

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http://support.apple.com/kb/ts1368
Thank you for using Apple Support Communities.
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Message was edited by: asher09

Hey Asher09, I have the same problem. How did you fix this ?

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