White Screen restart
Hi,
My Macbook Pro Late Nov 2008 kept on restarting and show me white screen that i have problem. It flashes to a blank white screen then it says something like "Your computer restarted because of a problem. Hate the automatic restart.
I have change my old hard disk to a Solid State hard disk 256gb and installed Mavericks OS. I have utility chk my hardisk too.
Any ideas can help me?
Anonymous UUID:
6F0D4988-EC3B-3A3E-2BFA-77567B659C35
Fri Dec 27 00:01:59 2013
panic(cpu 1 caller 0xffffff80170dc19e): Kernel trap at 0xffffff7f98fa496c, type 14=page fault, registers:
CR0: 0x000000008001003b, CR2: 0xffffef7f98fca9b8, CR3: 0x0000000019dc7000, CR4: 0x0000000000000660
RAX: 0x0fffffea1fc30000, RBX: 0xffffef7f98fca9b0, RCX: 0x0000000000000001, RDX: 0x000000000000015e
RSP: 0xffffff80ff75bd80, RBP: 0xffffff80ff75be70, RSI: 0x0000017e03d54e10, RDI: 0xffffff80f8e4d148
R8: 0x00000000e0000000, R9: 0x0000000000000005, R10: 0x000000000000071b, R11: 0x0000000000000206
R12: 0xffffff8029393000, R13: 0x0000000000000005, R14: 0xffffff80f8e4d148, R15: 0xffffff7f98fc8e20
RFL: 0x0000000000010006, RIP: 0xffffff7f98fa496c, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0xffffef7f98fca9b8, Error code: 0x0000000000000002, Fault CPU: 0x1
Backtrace (CPU 1), Frame : Return Address
0xffffff80ff75ba10 : 0xffffff8017022f69
0xffffff80ff75ba90 : 0xffffff80170dc19e
0xffffff80ff75bc60 : 0xffffff80170f3606
0xffffff80ff75bc80 : 0xffffff7f98fa496c
0xffffff80ff75be70 : 0xffffff7f98fa3b89
0xffffff80ff75bf30 : 0xffffff80170dda5c
0xffffff80ff75bf50 : 0xffffff801703757a
0xffffff80ff75bf90 : 0xffffff80170378c8
0xffffff80ff75bfb0 : 0xffffff80170d6aa7
Kernel Extensions in backtrace:
com.apple.driver.AppleIntelCPUPowerManagement(216.0)[A6EE4D7B-228E-3A3C-95BA-10E D6F331236]@0xffffff7f98fa1000->0xffffff7f98fcbfff
BSD process name corresponding to current thread: kernel_task
Mac OS version:
13B42
Kernel version:
Darwin Kernel Version 13.0.0: Thu Sep 19 22:22:27 PDT 2013; root:xnu-2422.1.72~6/RELEASE_X86_64
Kernel UUID: 1D9369E3-D0A5-31B6-8D16-BFFBBB390393
Kernel slide:
0x0000000016e00000
Kernel text base: 0xffffff8017000000
System model name: MacBookPro5,1 (Mac-F42D86C8)
System uptime in nanoseconds: 1628226478431
last loaded kext at 251122489938: com.apple.filesystems.msdosfs
1.9 (addr 0xffffff7f99394000, size 65536)
last unloaded kext at 311835585004: com.apple.filesystems.msdosfs
1.9 (addr 0xffffff7f99394000, size 57344)
loaded kexts:
com.apple.driver.AudioAUUC
1.60
com.apple.driver.AppleHWSensor
1.9.5d0
com.apple.filesystems.autofs
3.0
com.apple.iokit.IOBluetoothSerialManager
4.2.0f6
com.apple.driver.AGPM
100.14.11
com.apple.driver.AppleMikeyHIDDriver
124
com.apple.driver.AppleHDA
2.5.3fc1
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport
4.2.0f6
com.apple.driver.AppleSMCLMU
2.0.4d1
com.apple.driver.AppleMikeyDriver
2.5.3fc1
com.apple.driver.ACPI_SMC_PlatformPlugin
1.0.0
com.apple.GeForceTesla
8.1.8
com.apple.driver.AppleUpstreamUserClient
3.5.13
com.apple.driver.AppleMCCSControl
1.1.12
com.apple.driver.AppleLPC
1.7.0
com.apple.iokit.IOUserEthernet
1.0.0d1
com.apple.Dont_Steal_Mac_OS_X
7.0.0
com.apple.driver.AppleHWAccess
1
com.apple.driver.AppleMuxControl
3.4.12
com.apple.driver.SMCMotionSensor
3.0.4d1
com.apple.driver.AppleUSBTCButtons
240.2
com.apple.driver.AppleUSBTCKeyboard
240.2
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless
1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib
1.0.0d1
com.apple.BootCache
35
com.apple.driver.AppleIRController
325.7
com.apple.iokit.SCSITaskUserClient
3.6.0
com.apple.driver.XsanFilter
404
com.apple.iokit.IOAHCIBlockStorage
2.4.0
com.apple.driver.AirPort.Brcm4331
700.20.22
com.apple.driver.AppleFWOHCI
4.9.9
com.apple.driver.AppleUSBHub
650.4.4
com.apple.driver.AppleAHCIPort
2.9.5
com.apple.nvenet
2.0.21
com.apple.driver.AppleUSBEHCI
650.4.1
com.apple.driver.AppleUSBOHCI
650.4.1
com.apple.driver.AppleSmartBatteryManager
161.0.0
com.apple.driver.AppleRTC
2.0
com.apple.driver.AppleHPET
1.8
com.apple.driver.AppleACPIButtons
2.0
com.apple.driver.AppleSMBIOS
2.0
com.apple.driver.AppleACPIEC
2.0
com.apple.driver.AppleAPIC
1.7
com.apple.driver.AppleIntelCPUPowerManagementClient
216.0.0
com.apple.nke.applicationfirewall
153
com.apple.security.quarantine
3
com.apple.driver.AppleIntelCPUPowerManagement
216.0.0
com.apple.kext.triggers
1.0
com.apple.iokit.IOSerialFamily
10.0.7
com.apple.AppleGraphicsDeviceControl
3.4.12
com.apple.driver.DspFuncLib
2.5.3fc1
com.apple.vecLib.kext
1.0.0
com.apple.iokit.IOAudioFamily
1.9.4fc11
com.apple.kext.OSvKernDSPLib
1.14
com.apple.iokit.IOBluetoothHostControllerUSBTransport
4.2.0f6
com.apple.driver.AppleHDAController
2.5.3fc1
com.apple.iokit.IOHDAFamily
2.5.3fc1
com.apple.driver.IOPlatformPluginLegacy
1.0.0
com.apple.nvidia.classic.NVDANV50HalTesla
8.1.8
com.apple.driver.AppleSMBusController
1.0.11d1
com.apple.nvidia.classic.NVDAResmanTesla
8.1.8
com.apple.driver.IOPlatformPluginFamily
5.5.1d27
com.apple.iokit.IOFireWireIP
2.2.5
com.apple.iokit.IOSurface
91
com.apple.iokit.IOBluetoothFamily
4.2.0f6
com.apple.driver.AppleBacklightExpert
1.0.4
com.apple.driver.AppleGraphicsControl
3.4.12
com.apple.driver.AppleSMBusPCI
1.0.12d1
com.apple.iokit.IONDRVSupport
2.3.6
com.apple.iokit.IOGraphicsFamily
2.3.6
com.apple.driver.AppleSMC
3.1.6d1
com.apple.driver.AppleUSBMultitouch
240.6
com.apple.iokit.IOUSBHIDDriver
650.4.4
com.apple.driver.AppleUSBMergeNub
650.4.0
com.apple.driver.AppleUSBComposite
650.4.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice
3.6.0
com.apple.iokit.IOBDStorageFamily
1.7
com.apple.iokit.IODVDStorageFamily
1.7.1
com.apple.iokit.IOCDStorageFamily
1.7.1
com.apple.iokit.IOAHCISerialATAPI
2.6.0
com.apple.iokit.IOSCSIArchitectureModelFamily
3.6.0
com.apple.iokit.IO80211Family
600.34
com.apple.iokit.IOFireWireFamily
4.5.5
com.apple.iokit.IOUSBUserClient
650.4.4
com.apple.iokit.IOAHCIFamily
2.6.0
com.apple.iokit.IONetworkingFamily
3.2
com.apple.driver.NVSMU
2.2.9
com.apple.iokit.IOUSBFamily
650.4.4
com.apple.driver.AppleEFINVRAM
2.0
com.apple.driver.AppleEFIRuntime
2.0
com.apple.iokit.IOHIDFamily
2.0.0
com.apple.iokit.IOSMBusFamily
1.1
com.apple.security.sandbox
278.10
com.apple.kext.AppleMatch
1.0.0d1
com.apple.security.TMSafetyNet
7
com.apple.driver.AppleKeyStore
2
com.apple.driver.DiskImages
371.1
com.apple.iokit.IOStorageFamily
1.9
com.apple.iokit.IOReportFamily
21
com.apple.driver.AppleFDEKeyStore
28.30
com.apple.driver.AppleACPIPlatform
2.0
com.apple.iokit.IOPCIFamily
2.8
com.apple.iokit.IOACPIFamily
1.4
com.apple.kec.corecrypto
1.0
com.apple.kec.pthread
1
That panic was not caused by third-party software. If the problem is recurrent, the possibilities are:
A stale or corrupt kernel cache
A damaged OS X installation
A fault in a peripheral device, if any
Corrupt non-volatile memory (NVRAM)
An internal hardware fault (including incompatible memory)
An obscure bug in OS X
You may already have ruled out some of these.
Rule out #1 by booting in safe mode and then rebooting as usual. Note: If FileVault is enabled, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Post for further instructions.
You can rule out #2 and #3 by reinstalling the OS and testing with non-essential peripherals disconnected and aftermarket expansion cards removed, if applicable. Sometimes a clean reinstallation may solve a problem that isn't solved by reinstalling in place.
Corrupt NVRAM, which rarely causes panics, can be ruled out by resetting it.
If your model has user-replaceable memory, and you've upgraded the memory modules, reinstall the original memory and see whether there's any improvement. Be careful not to touch the gold contacts. Clean them with a mild solvent such as rubbing alcohol. Aftermarket memory must exactly match the technical specifications for your model.
Apple Diagnostics or the Apple Hardware Test, though generally unreliable, will sometimes detect a fault. A negative test can't be depended on. Run the extended version of the test, if applicable.
In the category of obscure bugs, reports suggest that FileVault may trigger kernel traps under some unknown conditions. Most, though not all, of these reports seem to involve booting from an aftermarket SSD. If those conditions apply to you, try deactivating FileVault.
Connecting more than one display is another reported trigger for OS X bugs.
If your system is not fully up to date, running Software Update might get you a bug fix.
In rare cases, a malformed network packet from a defective router or other network device can cause panics. Such packets could also be sent deliberately by a skillful attacker. This possibility is something to consider if you run a public server that might be the target of such an attack.
Otherwise, make a "Genius" appointment at an Apple Store to have the machine tested. You may have to leave it there for several days. There isn't much point in doing this unless you can reproduce the panic, or if you can't, it happens often enough that it's likely to be repeated at the store. Otherwise you may be told that nothing is wrong.
Print the first page of the panic report and bring it with you.
Back up all data on the internal drive(s) before you hand over your computer to anyone. If privacy is a concern, erase the data partition(s) with the option to write zeros* (do this only if you know how to restore, and you have at least two independent backups.) Don’t erase the recovery partition, if present.
Keeping your confidential data secure during hardware repair
*An SSD doesn't need to be zeroed.
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Report generated 4/23/15, 3:40 AM
Download EtreCheck from http://etresoft.com/etrecheck
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Hardware Information: ℹ️
MacBook Pro (15-inch, Early 2011) (Technical Specifications)
MacBook Pro - model: MacBookPro8,2
1 2.2 GHz Intel Core i7 CPU: 4-core
16 GB RAM Upgradeable
BANK 0/DIMM0
8 GB DDR3 1333 MHz ok
BANK 1/DIMM0
8 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Battery: Health = Normal - Cycle count = 25 - SN = W01107AW7D3BA
Video Information: ℹ️
Intel HD Graphics 3000
Color LCD 1440 x 900
AMD Radeon HD 6750M - VRAM: 1024 MB
System Software: ℹ️
OS X 10.10.3 (14D136) - Time since boot: 0:11:58
Disk Information: ℹ️
TOSHIBA MK7559GSXF disk0 : (750.16 GB)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
[redacted] (disk1) / : 744.82 GB (75.64 GB free)
Core Storage: disk0s2 749.30 GB Online
HL-DT-ST DVDRW GS31N
USB Information: ℹ️
Apple Inc. FaceTime HD Camera (Built-in)
Razer Razer DeathAdder
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Anywhere
Kernel Extensions: ℹ️
/Applications/MacX Video Converter Pro.app
[not loaded] com.digiarty.driver.goodSysAudioCapture (1 - SDK 10.8) [Click for support]
/Applications/TechTool Pro 7.app
[not loaded] com.micromat.driver.spdKernel (1 - SDK 10.8) [Click for support]
/Library/Application Support/Roxio
[not loaded] com.roxio.TDIXController (2.0) [Click for support]
/Library/Application Support/Symantec/AntiVirus
[loaded] com.symantec.kext.SymAPComm (12.7f56 - SDK 10.6) [Click for support]
/Library/Extensions
[loaded] at.obdev.nke.LittleSnitch (4240 - SDK 10.8) [Click for support]
[loaded] com.symantec.kext.internetSecurity (5.4f4 - SDK 10.8) [Click for support]
[loaded] com.symantec.kext.ips (3.10.2f23 - SDK 10.8) [Click for support]
Launch Agents: ℹ️
[running] at.obdev.LittleSnitchUIAgent.plist [Click for support]
[not loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[loaded] com.adobe.CS5ServiceManager.plist [Click for support]
[running] com.bjango.istatmenusagent.plist [Click for support]
[running] com.bjango.istatmenusnotifications.plist [Click for support]
[loaded] com.divx.dms.agent.plist [Click for support]
[loaded] com.divx.update.agent.plist [Click for support]
[loaded] com.google.keystone.agent.plist [Click for support]
[not loaded] com.maintain.LogOut.plist [Click for support]
[not loaded] com.maintain.PurgeInactiveMemory.plist [Click for support]
[not loaded] com.maintain.Restart.plist [Click for support]
[not loaded] com.maintain.ShutDown.plist [Click for support]
[not loaded] com.maintain.Sleep.plist [Click for support]
[running] com.maintain.SystemEvents.plist [Click for support]
[running] com.micromat.TechToolProAgent.plist [Click for support]
[loaded] com.oracle.java.Java-Updater.plist [Click for support]
[loaded] com.symantec.errorreporter-periodicagent.plist [Click for support]
[running] com.symantec.uiagent.application.plist [Click for support]
Launch Daemons: ℹ️
[running] at.obdev.littlesnitchd.plist [Click for support]
[loaded] com.adobe.fpsaud.plist [Click for support]
[loaded] com.adobe.SwitchBoard.plist [Click for support]
[running] com.bjango.istatmenusdaemon.plist [Click for support]
[loaded] com.google.keystone.daemon.plist [Click for support]
[not loaded] com.maintain.AutoLoginUserScreenLocked.plist [Click for support]
[not loaded] com.maintain.CocktailScheduler.plist [Click for support]
[not loaded] com.maintain.HideSpotlightMenuBarIcon.plist [Click for support]
[running] com.micromat.TechToolProDaemon.plist [Click for support]
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
[loaded] com.oracle.java.Helper-Tool.plist [Click for support]
[loaded] com.oracle.java.JavaUpdateHelper.plist [Click for support]
[loaded] com.symantec.errorreporter-periodic.plist [Click for support]
[loaded] com.symantec.liveupdate.daemon.ondemand.plist [Click for support]
[loaded] com.symantec.liveupdate.daemon.plist [Click for support]
[not loaded] com.symantec.nav.migrateqtf.plist [Click for support]
[running] com.symantec.sharedsettings.plist [Click for support]
[running] com.symantec.symdaemon.plist [Click for support]
[running] com.syniumsoftware.CleanAppDaemon.plist [Click for support]
User Launch Agents: ℹ️
[loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[failed] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist [Click for details]
[loaded] com.pia.pia_manager.plist [Click for support]
[failed] com.valvesoftware.steamclean.plist [Click for support] [Click for details]
User Login Items: ℹ️
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Quicksilver Application (/Applications/Quicksilver.app)
Caffeine Application (/Applications/Caffeine.app)
iClipboard Application (/Applications/iClipboard.app)
Dropbox Application (/Applications/Dropbox.app)
Internet Plug-ins: ℹ️
FlashPlayer-10.6: Version: 17.0.0.169 - SDK 10.6 [Click for support]
DivX Web Player: Version: 3.2.3.1164 - SDK 10.6 [Click for support]
Flash Player: Version: 17.0.0.169 - SDK 10.6 [Click for support]
AdobePDFViewer: Version: 10.1.1 [Click for support]
Default Browser: Version: 600 - SDK 10.10
o1dbrowserplugin: Version: 5.41.0.0 - SDK 10.8 [Click for support]
OVSHelper: Version: 1.1 [Click for support]
QuickTime Plugin: Version: 7.7.3
googletalkbrowserplugin: Version: 5.41.0.0 - SDK 10.8 [Click for support]
SharePointBrowserPlugin: Version: 14.1.0 [Click for support]
JavaAppletPlugin: Version: Java 8 Update 31 Check version
Safari Extensions: ℹ️
1Password
Google Toolbar
Cryptocat
FastestTube
SaveFrom.net helper
3rd Party Preference Panes: ℹ️
CleanApp Logging Service [Click for support]
Flash Player [Click for support]
Growl [Click for support]
Java [Click for support]
Norton\nQuickMenu [Click for support]
TechTool Protection [Click for support]
Time Machine: ℹ️
Skip System Files: NO
Mobile backups: ON
Auto backup: YES
Volumes being backed up:
Tharapper: Disk size: 744.82 GB Disk used: 669.17 GB
Destinations:
Back Dat *** Up [Local]
Total size: 2.00 TB
Total number of backups: 21
Oldest backup: 2014-08-29 11:41:58 +0000
Last backup: 2015-04-21 07:37:56 +0000
Size of backup disk: Too small
Backup size 2.00 TB < (Disk used 669.17 GB X 3)
Top Processes by CPU: ℹ️
21% mdworker(4)
10% WindowServer
2% SystemUIServer
0% taskgated
0% iClipboard
Top Processes by Memory: ℹ️
865 MB kernel_task
328 MB SymDaemon
98 MB Dropbox
98 MB Quicksilver
82 MB Dock
Virtual Memory Information: ℹ️
11.00 GB Free RAM
4.65 GB Used RAM
0 B Swap Used
Diagnostics Information: ℹ️
Apr 23, 2015, 03:32:14 AM /Library/Logs/DiagnosticReports/World of Warcraft_2015-04-23-033214_[redacted].hang [Click for details]
Apr 23, 2015, 03:22:53 AM Self test - passed
Apr 23, 2015, 02:21:56 AM /Library/Logs/DiagnosticReports/World of Warcraft_2015-04-23-022156_[redacted].cpu_resource.diag [Click for details]
Apr 22, 2015, 09:41:46 AM /Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2015-04-22-094146_[ redacted].cpu_resource.diag [Click for details]
Apr 22, 2015, 08:31:29 AM /Library/Logs/DiagnosticReports/SymDaemon_2015-04-22-083129_[redacted].cpu_reso urce.diag [Click for details]
Apr 22, 2015, 12:37:25 AM /Library/Logs/DiagnosticReports/systemstats_2015-04-22-003725_[redacted].crash
Apr 21, 2015, 06:20:05 PM /Library/Logs/DiagnosticReports/SymDaemon_2015-04-21-182005_[redacted].cpu_reso urce.diag [Click for details]
Apr 21, 2015, 06:07:58 PM /Library/Logs/DiagnosticReports/Kernel_2015-04-21-180758_[redacted].panic [Click for details]
Apr 21, 2015, 12:18:51 PM /Library/Logs/DiagnosticReports/SymDaemon_2015-04-21-121851_[redacted].cpu_reso urce.diag [Click for details]
Apr 21, 2015, 06:24:44 AM /Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2015-04-21-062444_[ redacted].cpu_resource.diag [Click for details]
Apr 21, 2015, 03:14:54 AM /Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2015-04-21-031454_[ redacted].cpu_resource.diag [Click for details]
Apr 21, 2015, 12:31:29 AM /Library/Logs/DiagnosticReports/SymDaemon_2015-04-21-003129_[redacted].cpu_reso urce.diag [Click for details]
Apr 20, 2015, 09:30:24 AM /Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2015-04-20-093024_[ redacted].cpu_resource.diag [Click for details]
Apr 20, 2015, 08:45:08 AM /Library/Logs/DiagnosticReports/SymDaemon_2015-04-20-084508_[redacted].cpu_reso urce.diag [Click for details]
Apr 11, 2015, 01:04:05 AM /Library/Logs/DiagnosticReports/Kernel_2015-04-11-010405_[redacted].panic [Click for details]
Apr 9, 2015, 07:15:59 PM /Library/Logs/DiagnosticReports/Kernel_2015-04-09-191559_[redacted].panic [Click for details]
Apr 22, 2015, 08:54:47 AM /Users/[redacted]/Library/Logs/DiagnosticReports/pia_tray_2015-04-22-085447_[re dacted].crash
Console report
Date/Time: 2015-04-09 19:37:05 -0500 OS Version: 10.10.3 (Build 14D130a) Architecture: x86_64
Report Version: 19
Command: WindowServer
Path: /System/Library/Frameworks/ApplicationServices.framework/Frameworks/ CoreGraphics.framework/Resources/WindowServer
Version: Parent: PID:
Event: Thread: Duration: Steps:
??? (???) launchd [1]
152
cpu usage (microstackshots only) 0x42a (56% cpu over 161 seconds) 161.00s
160
Hardware model: MacBookPro8,2 Active cpus: 8
Fan speed: 1996 rpm
Powerstats for: WindowServer [152] thread 0x42a
Primary state: User Activity: Power Source:
89 samples Non-Frontmost App, User mode, Thread QoS Unspecified 0 samples Idle, 137 samples Active
2015-04-09 19:37:06 -0500 2015-04-09 19:39:46 -0500
Start time:
End time:
Parent:
Microstackshots: 137 samples (85%)
launchd
0 samples on Battery, 137 samples on AC 137 start + 1 (libdyld.dylib) [0x7fff895525c9]
137 ??? (WindowServer + 3966) [0x103396f7e]
137 CGXServer + 839 (CoreGraphics) [0x7fff89fda27b]
120 CGXRunOneServicesPass + 155 (CoreGraphics) [0x7fff89fd9a21] 118 run_timer_pass + 412 (CoreGraphics) [0x7fff89f8eb65]
113 update_display_callback + 160 (CoreGraphics) [0x7fff8a0a0d61] 46 CGXUpdateDisplay + 6406 (CoreGraphics) [0x7fff8a0a271d]
44 CGXGLAccelComposite + 804 (CoreGraphics) [0x7fff89fa035d] 44 gl_composite_layers + 106 (CoreGraphics) [0x7fff89fa0c61]
28 gl_composite_layer_core + 397 (CoreGraphics) [0x7fff89fa5388] 10 gl_composite_active_backdrops + 9343 (CoreGraphics)
[0x7fff89faefa4]
10 composite_layer_above_backdrop + 308 (CoreGraphics)
[0x7fff89fb30c3]
10 gl_composite_layer_core + 1211 (CoreGraphics) [0x7fff89fa56b6] 9 gl_composite_core_animation + 2927 (CoreGraphics)
[0x7fff89fa3218]
[0x7fff8e7d87de]
182 (QuartzCore) [0x7fff8e71d794]
9 CARenderOGLRenderDisplay + 82 (QuartzCore)
9 CA::OGL::render(CA::OGL::Renderer&, CA::Render::Update*) + 9 CA::OGL::Renderer::render(CA::Render::Update const*) + 715
(QuartzCore) [0x7fff8e71dac1]
9 CA::OGL::render_root_layers(CA::OGL::Renderer&,
x_link_struct const*, CA::OGL::Gstate const&) + 420 (QuartzCore) [0x7fff8e7254cc] 9 CA::OGL::render_layers(CA::OGL::Renderer&,
CA::OGL::Layer*) + 158 (QuartzCore) [0x7fff8e72900f] 8
CA::OGL::ImagingNode::render(CA::OGL::ImagingNode::RenderClosure*, unsigned int) + 438 (QuartzCore) [0x7fff8e729246]
8 CA::OGL::LayerNode::apply(float, CA::OGL::Surface**, float*) + 221 (QuartzCore) [0x7fff8e72a1a5]
8 CA::OGL::render_layers(CA::OGL::Renderer&, CA::OGL::Layer*) + 158 (QuartzCore) [0x7fff8e72900f]
8 CA::OGL::ImagingNode::render(CA::OGL::ImagingNode::RenderClosure*, unsigned int)
+ 438 (QuartzCore) [0x7fff8e729246]
7 CA::OGL::LayerNode::apply(float,
CA::OGL::Surface**, float*) + 221 (QuartzCore) [0x7fff8e72a1a5]
7 CA::OGL::render_layers(CA::OGL::Renderer&,
CA::OGL::Layer*) + 158 (QuartzCore) [0x7fff8e72900f] 7
CA::OGL::ImagingNode::render(CA::OGL::ImagingNode::RenderClosure*, unsigned int) + 438 (QuartzCore) [0x7fff8e729246]
7 CA::OGL::LayerNode::apply(float, CA::OGL::Surface**, float*) + 221 (QuartzCore) [0x7fff8e72a1a5]
7 CA::OGL::render_layers(CA::OGL::Renderer&, CA::OGL::Layer*) + 158 (QuartzCore) [0x7fff8e72900f]
7 CA::OGL::ImagingNode::render(CA::OGL::ImagingNode::RenderClosure*, unsigned int)
+ 438 (QuartzCore) [0x7fff8e729246]
7 CA::OGL::LayerNode::apply(float, CA::OGL::Surface**, float*) + 221 (QuartzCore) [0x7fff8e72a1a5]
7 CA::OGL::render_layers(CA::OGL::Renderer&, CA::OGL::Layer*) + 158 (QuartzCore)
[0x7fff8e72900f]
7 CA::OGL::ImagingNode::render(CA::OGL::ImagingNode::RenderClosure*, unsigned int)
+ 438 (QuartzCore) [0x7fff8e729246]
7 CA::OGL::LayerNode::apply(float, CA::OGL::Surface**, float*) + 221 (QuartzCore) [0x7fff8e72a1a5]
7 CA::OGL::render_layers(CA::OGL::Renderer&, CA::OGL::Layer*) + 158 (QuartzCore)
[0x7fff8e72900f]
7 CA::OGL::ImagingNode::render(CA::OGL::ImagingNode::RenderClosure*, unsigned int)
+ 438 (QuartzCore) [0x7fff8e729246]
7 CA::OGL::LayerNode::apply(float, CA::OGL::Surface**, float*) + 221 (QuartzCore) [0x7fff8e72a1a5]
7 CA::OGL::render_layers(CA::OGL::Renderer&, CA::OGL::Layer*) + 158 (QuartzCore)
[0x7fff8e72900f]
7 CA::OGL::ImagingNode::render(CA::OGL::ImagingNode::RenderClosure*, unsigned int)
+ 438 (QuartzCore) [0x7fff8e729246]
7 CA::OGL::LayerNode::apply(float, CA::OGL::Surface**, float*) + 221 (QuartzCore) [0x7fff8e72a1a5]
7 CA::OGL::render_layers(CA::OGL::Renderer&, CA::OGL::Layer*) + 158 (QuartzCore)
[0x7fff8e72900f]
7 CA::OGL::ImagingNode::render(CA::OGL::ImagingNode::RenderClosure*, unsigned int)
+ 438 (QuartzCore) [0x7fff8e729246]
7 CA::OGL::LayerNode::apply(float, CA::OGL::Surface**, float*) + 221 (QuartzCore)
[0x7fff8e72a1a5]
7 CA::OGL::render_layers(CA::OGL::Renderer&, CA::OGL::Layer*) + 158 (QuartzCore)
[0x7fff8e72900f]
7 CA::OGL::ImagingNode::render(CA::OGL::ImagingNode::RenderClosure*, unsigned int)
+ 438 (QuartzCore) [0x7fff8e729246]
7 CA::OGL::LayerNode::apply(float, CA::OGL::Surface**, float*) + 221 (QuartzCore)
[0x7fff8e72a1a5]
7 CA::OGL::render_layers(CA::OGL::Renderer&, CA::OGL::Layer*) + 158 (QuartzCore)
[0x7fff8e72900f]
7 CA::OGL::ImagingNode::render(CA::OGL::ImagingNode::RenderClosure*, unsigned int)
+ 438 (QuartzCore) [0x7fff8e729246]
7 CA::OGL::LayerNode::apply(float, CA::OGL::Surface**, float*) + 221 (QuartzCore)
[0x7fff8e72a1a5]
7 CA::OGL::render_layers(CA::OGL::Renderer&, CA::OGL::Layer*) + 158 (QuartzCore)
[0x7fff8e72900f]
7 CA::OGL::ImagingNode::render(CA::OGL::ImagingNode::RenderClosure*, unsigned int)
+ 438 (QuartzCore) [0x7fff8e729246]
7 CA::OGL::LayerNode::apply(float, CA::OGL::Surface**, float*) + 221 (QuartzCore)
[0x7fff8e72a1a5]
7 CA::OGL::render_layers(CA::OGL::Renderer&, CA::OGL::Layer*) + 158 (QuartzCore)
[0x7fff8e72900f]
7 CA::OGL::ImagingNode::render(CA::OGL::ImagingNode::RenderClosure*, unsigned int)
+ 438 (QuartzCore) [0x7fff8e729246]
7 CA::OGL::LayerNode::apply(float, CA::OGL::Surface**, float*) + 221 (QuartzCore)
[0x7fff8e72a1a5]
7 CA::OGL::render_layers(CA::OGL::Renderer&, CA::OGL::Layer*) + 158 (QuartzCore)
[0x7fff8e72900f]
7 CA::OGL::ImagingNode::render(CA::OGL::ImagingNode::RenderClosure*, unsigned int)
+ 438 (QuartzCore) [0x7fff8e729246]
3 CA::OGL::LayerNode::apply(float, CA::OGL::Surface**, float*) + 221 (QuartzCore)
[0x7fff8e72a1a5]
3 CA::OGL::render_layers(CA::OGL::Renderer&, CA::OGL::Layer*) + 158 (QuartzCore)
[0x7fff8e72900f]
3 CA::OGL::ImagingNode::render(CA::OGL::ImagingNode::RenderClosure*, unsigned int)
+ 438 (QuartzCore) [0x7fff8e729246]
2 CA::OGL::LayerNode::apply(float, CA::OGL::Surface**, float*) + 57 (QuartzCore)
[0x7fff8e72a101]
2 CA::OGL::render_contents_background(CA::OGL::Renderer&, CA::OGL::Layer const*)
+ 2635 (QuartzCore) [0x7fff8e72af14]
2 CA::OGL::ContentsGeometry::fill_and_unbind(CA::OGL::Context&, CA::OGL::Image*,
CA::OGL::TextureFilter, float) const + 638 (QuartzCore) [0x7fff8e731ff0]
2 CA::OGL::ContentsGeometry::fill_and_unbind(CA::OGL::Context&, CA::OGL::Image*)
const + 418 (QuartzCore) [0x7fff8e7325ce]
2 CA::OGL::fill_rect_tex(CA::OGL::Context&, CA::OGL::RectState const&, float const*) +
173 (QuartzCore) [0x7fff8e7326a9]
2 CA::OGL::emit_one_part_rect(CA::OGL::Context&, CA::OGL::RectState const&, float
const*, unsigned int) + 1037 (QuartzCore) [0x7fff8e72c81b] CA::OGL::Context::ClippedArray::next_rect(CA::Bounds&) + 319 (QuartzCore)
2
[0x7fff8e72cab9]
CA::OGL::Context::array_flush() + 104 (QuartzCore) [0x7fff8e72162a]
2
2 CA::OGL::GLContext::draw_elements(CA::OGL::PrimitiveMode, unsigned int, unsigned
short const*, CA::OGL::Vertex const*, unsigned int, unsigned int, CA::OGL::ClipPlane const*) + 226 (QuartzCore) [0x7fff8e721712]
1
glDrawRangeElements_IMM_Exec + 1567 (GLEngine) [0x1052a84c9]
1 GHALSendPrimitive + 347 (AppleIntelHD3000GraphicsGLDriver) [0x12340002501a]
1 glrAppleSyncState + 80 (AppleIntelHD3000GraphicsGLDriver) [0x123400025222]
1 GHAL3D::CGen6PrivateStateProcessor::BindPipeline() + 103 (AppleIntelHD3000GraphicsGLDriver) [0x1234002ba167]
1 GHAL3D::CGen6PrivateStateProcessor::SetIndirectStateBindPipelineDirtyFlags() + 593 (AppleIntelHD3000GraphicsGLDriver) [0x1234002c3d61]
1 <Kernel mode>
glDrawRangeElements_IMM_Exec + 333 (GLEngine) [0x1052a7ff7]
1 gleDoDrawDispatchCore + 536 (GLEngine) [0x1052f2dbc]
1
1 gldUpdateDispatch + 3122 (AppleIntelHD3000GraphicsGLDriver) [0x12340001d2df]
1 glrUpdateHardwareState(GLDContextRec*, unsigned int*, unsigned char) + 7867 (AppleIntelHD3000GraphicsGLDriver) [0x123400020f65]
1 g575UpdateTextureState(GLDContextRec*, unsigned int, unsigned int) + 72 (AppleIntelHD3000GraphicsGLDriver) [0x123400306640]
1 CA::OGL::LayerNode::apply(float, CA::OGL::Surface**, float*) + 221 (QuartzCore)
[0x7fff8e72a1a5]
1 CA::OGL::render_layers(CA::OGL::Renderer&, CA::OGL::Layer*) + 158 (QuartzCore)
[0x7fff8e72900f]
1 CA::OGL::ImagingNode::render(CA::OGL::ImagingNode::RenderClosure*, unsigned int)
+ 438 (QuartzCore) [0x7fff8e729246]
1 CA::OGL::LayerNode::apply(float, CA::OGL::Surface**, float*) + 57 (QuartzCore)
[0x7fff8e72a101]
CA::OGL::render_contents_background(CA::OGL::Renderer&, CA::OGL::Layer const*)
1
+ 2635 (QuartzCore) [0x7fff8e72af14]
1 CA::OGL::ContentsGeometry::fill_and_unbind(CA::OGL::Context&, CA::OGL::Image*,
CA::OGL::TextureFilter, float) const + 638 (QuartzCore) [0x7fff8e731ff0]
1 CA::OGL::ContentsGeometry::fill_and_unbind(CA::OGL::Context&, CA::OGL::Image*)
const + 418 (QuartzCore) [0x7fff8e7325ce]
1 CA::OGL::fill_rect_tex(CA::OGL::Context&, CA::OGL::RectState const&, float const*) +
173 (QuartzCore) [0x7fff8e7326a9]
1 CA::OGL::emit_one_part_rect(CA::OGL::Context&, CA::OGL::RectState const&, float
const*, unsigned int) + 1037 (QuartzCore) [0x7fff8e72c81b]
CA::OGL::Context::ClippedArray::next_rect(CA::Bounds&) + 319 (QuartzCore) [0x7fff8e72cab9]
1 CA::OGL::Context::array_flush() + 104 (QuartzCore) [0x7fff8e72162a]
1
1 CA::OGL::GLContext::draw_elements(CA::OGL::PrimitiveMode, unsigned int, unsigned short const*, CA::OGL::Vertex const*, unsigned int, unsigned int, CA::OGL::ClipPlane const*) + 226 (QuartzCore) [0x7fff8e721712]
1 glDrawRangeElements_IMM_Exec + 1567 (GLEngine) [0x1052a84c9]
1 GHALSendPrimitive + 347 (AppleIntelHD3000GraphicsGLDriver) [0x12340002501a]
1 glrAppleSyncState + 80 (AppleIntelHD3000GraphicsGLDriver) [0x123400025222]
1 GHAL3D::CGen6PrivateStateProcessor::BindPipeline() + 131 (AppleIntelHD3000GraphicsGLDriver) [0x1234002ba183]
1 GHAL3D::CGen6PrivateStateProcessor::BindIndirectState() + 242 (AppleIntelHD3000GraphicsGLDriver) [0x1234002ba412]
1 GHAL3D::CGen6PrivateStateProcessor::SetScissorRectangleState() + 432 (AppleIntelHD3000GraphicsGLDriver) [0x1234002ba670]
3 CA::OGL::LayerNode::apply(float, CA::OGL::Surface**, float*) + 57 (QuartzCore)
[0x7fff8e72a101]
3 CA::OGL::render_contents_background(CA::OGL::Renderer&, CA::OGL::Layer const*)
+ 2635 (QuartzCore) [0x7fff8e72af14]
3 CA::OGL::ContentsGeometry::fill_and_unbind(CA::OGL::Context&, CA::OGL::Image*,
CA::OGL::TextureFilter, float) const + 638 (QuartzCore) [0x7fff8e731ff0]
3
CA::OGL::ContentsGeometry::fill_and_unbind(CA::OGL::Context&, CA::OGL::Image*) const + 418 (QuartzCore) [0x7fff8e7325ce]
3 CA::OGL::fill_rect_tex(CA::OGL::Context&, CA::OGL::RectState const&, float const*) +
173 (QuartzCore) [0x7fff8e7326a9]
3 CA::OGL::emit_one_part_rect(CA::OGL::Context&, CA::OGL::RectState const&, float
const*, unsigned int) + 1037 (QuartzCore) [0x7fff8e72c81b]
3 CA::OGL::Context::ClippedArray::next_rect(CA::Bounds&) + 319 (QuartzCore)
[0x7fff8e72cab9]
CA::OGL::Context::array_flush() + 104 (QuartzCore) [0x7fff8e72162a]
3
2 CA::OGL::GLContext::draw_elements(CA::OGL::PrimitiveMode, unsigned int, unsigned
short const*, CA::OGL::Vertex const*, unsigned int, unsigned int, CA::OGL::ClipPlane const*) + 226 (QuartzCore) [0x7fff8e721712]
2
glDrawRangeElements_IMM_Exec + 1567 (GLEngine) [0x1052a84c9]
2 GHALSendPrimitive + 347 (AppleIntelHD3000GraphicsGLDriver) [0x12340002501a]
1 glrAppleSyncState + 405 (AppleIntelHD3000GraphicsGLDriver) [0x123400025367]
1 bool GHAL3D::CGen6PublicStateProcessor::SendStateTemplate<false>(unsigned
char*&) + 4304 (AppleIntelHD3000GraphicsGLDriver) [0x1234002b7780]
1 glrAppleSyncState + 352 (AppleIntelHD3000GraphicsGLDriver) [0x123400025332]
1 GHAL3D::CAllocator>*) + 1 (AppleIntelHD3000GraphicsGLDriver) [0x1234000724d3]
GhalInterface::getBindingTablePatchHeaderSize(iSTD::CArray<SSHSlots,
1 <Kernel mode>
glDrawElements_IMM_Exec + 1433 (GLEngine) [0x1052a7eaa]
<Kernel mode>
1 1
CA::OGL::LayerNode::apply(float, CA::OGL::Surface**, float*) + 145 (QuartzCore)
[0x7fff8e72a159]
1 CA::OGL::prepare_layers(CA::OGL::Renderer&, CA::OGL::Layer&, x_link_struct
const&, CA::OGL::Gstate const&) + 73 (QuartzCore) [0x7fff8e72a28e]
1
CA::OGL::prepare_layer(CA::OGL::Renderer&, CA::Render::LayerNode*, CA::OGL::Layer&, CA::OGL::Gstate const&, unsigned int) + 1727 (QuartzCore) [0x7fff8e725d98]
1
1 CA::OGL::LayerNode::apply(float, CA::OGL::Surface**, float*) + 57 (QuartzCore) [0x7fff8e72a101]
1 CA::OGL::render_contents_background(CA::OGL::Renderer&, CA::OGL::Layer const*)
+ 2807 (QuartzCore) [0x7fff8e72afc0] 1
CA::OGL::render_background(CA::OGL::Renderer&, CA::OGL::Layer const*) + 146 (QuartzCore) [0x7fff8e72b0b6]
1 CA::OGL::render_solid_background(CA::OGL::Renderer&, CA::OGL::Layer const*,
unsigned int, CA::Render::Pattern*) + 851 (QuartzCore) [0x7fff8e72b451]
1 CA::OGL::fill_round_rect(CA::OGL::Context&,
CA::OGL::RectState const&, double) + 61 (QuartzCore) [0x7fff8e72c02d]
1 CA::OGL::fill_rect(CA::OGL::Context&,
CA::OGL::RectState const&) + 180 (QuartzCore) [0x7fff8e72c2be] 1
CA::OGL::emit_one_part_rect(CA::OGL::Context&, CA::OGL::RectState const&, float const*, unsigned int) + 871 (QuartzCore) [0x7fff8e72c775]
1 CA::OGL::ImagingNode::render(CA::OGL::ImagingNode::RenderClosure*, unsigned int)
+ 405 (QuartzCore) [0x7fff8e729225]
1 CA::OGL::(anonymous
namespace)::MaskCorners::begin(CA::OGL::ImagingNode*) + 174 (QuartzCore) [0x7fff8e729426]
[0x7fff8e72994f] [0x7fff89fa2c1a] [0x7fff8e7bce50]
1 1
1 CA::Render::Vector::rect() const + 43 (QuartzCore) gl_composite_core_animation + 1393 (CoreGraphics)
CARenderUpdateInvalidateBackdrops + 32 (QuartzCore)
1 CA::Render::Update::invalidate_backdrops(CA::Shape const*) + 31 (QuartzCore) [0x7fff8e7bc497]
1 <Kernel mode>
7 gl_composite_active_backdrops + 12634 (CoreGraphics)
[0x7fff89fafc7f] [0x7fff89fb2def]
[0x12340001d2df]
5 gl_composite_emit_nine_part_rect + 2593 (CoreGraphics)
5 glBegin_Exec + 96 (GLEngine) [0x1051fd613]
3 gleDoDrawDispatchCore + 536 (GLEngine) [0x1052f2dbc]
3 gldUpdateDispatch + 3122 (AppleIntelHD3000GraphicsGLDriver)
1 glrUpdateHardwareState(GLDContextRec*, unsigned int*, unsigned char) + 2299 (AppleIntelHD3000GraphicsGLDriver) [0x12340001f9a5]
1 GHAL3D::CGen6PublicStateProcessor::SetLogicOpEnable(unsigned int, bool) + 96 (AppleIntelHD3000GraphicsGLDriver) [0x1234002af6f0]
1
GHAL3D::CGen6PublicStateProcessor::SetScissorRectangle(unsigned int, SRectangle<unsigned int>) + 208 (AppleIntelHD3000GraphicsGLDriver) [0x1234002b0400]
1 <Kernel mode>
2 gleDoDrawDispatchCore + 104 (GLEngine) [0x1052f2c0c]
[0x7fff8ec304de]
2 [0x7fff89fb2f0b]
2 IOConnectCallMethod + 349 (IOKit) [0x7fff8715498a] 2 io_connect_method + 381 (IOKit) [0x7fff871b116c]
2 mach_msg_trap + 10 (libsystem_kernel.dylib)
2 <Kernel mode> gl_composite_emit_nine_part_rect + 2877 (CoreGraphics)
[0x12340002501a]
2 gleUpdateDrawFramebufferState + 560 (GLEngine)
2 gldUpdateDrawFramebuffer + 117 (libGPUSupport.dylib)
[0x1052f1de6]
[0x1051ac336]
(AppleIntelHD3000GraphicsGLDriver) [0x1234002fdaee]
2 glrBindContextDrawFramebuffer + 2299
2 g575SubmitPacketsToken + 64 (AppleIntelHD3000GraphicsGLDriver) [0x12340002444d]
2 GHAL3D::CPrivateCommandTransport::FlushCommandBuffer(GHAL3D::FLUSH_TYPE
, unsigned char) + 280 (AppleIntelHD3000GraphicsGLDriver) [0x123400024718] 2 GhalInterface::getCommandBuffer(unsigned char**,
unsigned char**, unsigned int*, unsigned int*) + 134 (AppleIntelHD3000GraphicsGLDriver) [0x1234000025e6]
glEnd_Exec + 58 (GLEngine) [0x1051fd7fa]
2
2 GHALSendPrimitive + 347 (AppleIntelHD3000GraphicsGLDriver)
2 glrAppleSyncState + 405 (AppleIntelHD3000GraphicsGLDriver)
[0x123400025367]
1 bool
GHAL3D::CGen6PublicStateProcessor::SendStateTemplate<false>(unsigned char*&) + 5131 (AppleIntelHD3000GraphicsGLDriver) [0x1234002b7abb]
1 GhalInterface::writeBindingTablePatchHeader(unsigned char*, iSTD::CArray<SSHSlots, GHAL3D::CAllocator>*,
iSTD::CBuffer<GHAL3D::CAllocator>*) + 47 (AppleIntelHD3000GraphicsGLDriver) [0x12340007371f]
1 bool GHAL3D::CGen6PublicStateProcessor::SendStateTemplate<false>(unsigned char*&) + 4449 (AppleIntelHD3000GraphicsGLDriver) [0x1234002b7811]
1 _platform_memmove$VARIANT$Nehalem + 112 (libsystem_platform.dylib) [0x7fff9465b3b0]
1 <Kernel mode>
2 gl_composite_active_backdrops + 6791 (CoreGraphics)
[0x7fff89fae5ac]
2 gl_composite_layers + 106 (CoreGraphics) [0x7fff89fa0c61]
2 gl_composite_layer_core + 1211 (CoreGraphics) [0x7fff89fa56b6] 2 gl_composite_core_animation + 2927 (CoreGraphics)
[0x7fff89fa3218]
[0x7fff8e7d87de]
182 (QuartzCore) [0x7fff8e71d794]
2 CARenderOGLRenderDisplay + 82 (QuartzCore)
2 CA::OGL::render(CA::OGL::Renderer&, CA::Render::Update*) + 2 CA::OGL::Renderer::render(CA::Render::Update const*) + 715
(QuartzCore) [0x7fff8e71dac1]
2 CA::OGL::render_root_layers(CA::OGL::Renderer&,
x_link_struct const*, CA::OGL::Gstate const&) + 420 (QuartzCore) [0x7fff8e7254cc] 2 CA::OGL::render_layers(CA::OGL::Renderer&,
CA::OGL::Layer*) + 158 (QuartzCore) [0x7fff8e72900f] 2
CA::OGL::ImagingNode::render(CA::OGL::ImagingNode::RenderClosure*, unsigned int) + 438 (QuartzCore) [0x7fff8e729246]
2 CA::OGL::LayerNode::apply(float, CA::OGL::Surface**, float*) + 221 (QuartzCore) [0x7fff8e72a1a5]
2 CA::OGL::render_layers(CA::OGL::Renderer&, CA::OGL::Layer*) + 158 (QuartzCore) [0x7fff8e72900f]
2 CA::OGL::ImagingNode::render(CA::OGL::ImagingNode::RenderClosure*, unsigned int)
+ 438 (QuartzCore) [0x7fff8e729246]
2 CA::OGL::LayerNode::apply(float,
CA::OGL::Surface**, float*) + 221 (QuartzCore) [0x7fff8e72a1a5]
2 CA::OGL::render_layers(CA::OGL::Renderer&,
CA::OGL::Layer*) + 158 (QuartzCore) [0x7fff8e72900f] 2Remove Symantec software.
https://support.norton.com/sp/en/us/home/current/solutions/kb20080427024142EN_En dUserProfile_en_us?q=uninstall+symantec+for+mac
Repair Disk. http://support.apple.com/kb/PH5836
Reset SMC. http://support.apple.com/kb/HT3964
Choose the method for: "Resetting SMC on portables with a battery you should not remove on your own"
Increase Disk space.
1. Start up in Safe Mode.
http://support.apple.com/kb/PH11212
2. Backup your computer.
3. Empty Trash.
http://support.apple.com/kb/PH13806
4. Delete old iOS Devices Backup.
iTunes > Preferences > Devices
Highlight the old Backups , press “Delete Backup” and then “OK”.
http://support.apple.com/kb/HT4946?viewlocale=en_US&locale=en_US
5. Move iTunes, iPhoto and iMovie media folders to an external drive.
iTunes
http://support.apple.com/en-us/HT201562
iPhoto
http://support.apple.com/kb/PH2506
iMovie
http://support.apple.com/kb/ph2289 -
I need to know how to fix my iphone4 I was playing one of my games and a up date poped up I pushed on the up date when it restarted all I have is a white screen with four black dots and all the driffent laughes and a i with a blue circle around it I can not make any calls or get any calls or any thing
I don't have apps on my phone so i can;t do anything
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My MacBook Pro won't go beyond a white screen, after I pushed the restart button. How can I get it to a login? I have routinely backed it up, but don't know how to bring that up, nor if I have a boot file on that external disk. Help!
Take each of these steps that you haven't already tried. Stop when the problem is resolved.
To restart an unresponsive computer, press and hold the power button for a few seconds until the power shuts off, then release, wait a few more seconds, and press it again briefly.
Step 1
The first step in dealing with a startup failure is to secure the data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since the last backup, you can skip this step.
There are several ways to back up a Mac that is unable to start. You need an external hard drive to hold the backup data.
a. Start up from the Recovery partition, or from a local Time Machine backup volume (option key at startup.) When the OS X Utilities screen appears, launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.” The article refers to starting up from a DVD, but the procedure in Recovery mode is the same. You don't need a DVD if you're running OS X 10.7 or later.
b. If Step 1a fails because of disk errors, and no other Mac is available, then you may be able to salvage some of your files by copying them in the Finder. If you already have an external drive with OS X installed, start up from it. Otherwise, if you have Internet access, follow the instructions on this page to prepare the external drive and install OS X on it. You'll use the Recovery installer, rather than downloading it from the App Store.
c. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, start the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
d. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
Step 2
If the startup process stops at a blank gray screen with no Apple logo or spinning "daisy wheel," then the startup volume may be full. If you had previously seen warnings of low disk space, this is almost certainly the case. You might be able to start up in safe mode even though you can't start up normally. Otherwise, start up from an external drive, or else use the technique in Step 1b, 1c, or 1d to mount the internal drive and delete some files. According to Apple documentation, you need at least 9 GB of available space on the startup volume (as shown in the Finder Info window) for normal operation.
Step 3
Sometimes a startup failure can be resolved by resetting the NVRAM.
Step 4
If a desktop Mac hangs at a plain gray screen with a movable cursor, the keyboard may not be recognized. Press and hold the button on the side of an Apple wireless keyboard to make it discoverable. If need be, replace or recharge the batteries. If you're using a USB keyboard connected to a hub, connect it to a built-in port.
Step 5
If there's a built-in optical drive, a disc may be stuck in it. Follow these instructions to eject it.
Step 6
Press and hold the power button until the power shuts off. Disconnect all wired peripherals except those needed to start up, and remove all aftermarket expansion cards. Use a different keyboard and/or mouse, if those devices are wired. If you can start up now, one of the devices you disconnected, or a combination of them, is causing the problem. Finding out which one is a process of elimination.
Step 7
If you've started from an external storage device, make sure that the internal startup volume is selected in the Startup Disk pane of System Preferences.
Start up in safe mode. Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Post for further instructions.
Safe mode is much slower to start and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know the login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
When you start up in safe mode, it's normal to see a dark gray progress bar on a light gray background. If the progress bar gets stuck for more than a few minutes, or if the system shuts down automatically while the progress bar is displayed, the startup volume is corrupt and the drive is probably malfunctioning. In that case, go to Step 11. If you ever have another problem with the drive, replace it immediately.
If you can start and log in in safe mode, empty the Trash, and then open the Finder Info window on the startup volume ("Macintosh HD," unless you gave it a different name.) Check that you have at least 9 GB of available space, as shown in the window. If you don't, copy as many files as necessary to another volume (not another folder on the same volume) and delete the originals. Deletion isn't complete until you empty the Trash again. Do this until the available space is more than 9 GB. Then restart as usual (i.e., not in safe mode.)
If the startup process hangs again, the problem is likely caused by a third-party system modification that you installed. Post for further instructions.
Step 8
Launch Disk Utility in Recovery mode (see Step 1.) Select the startup volume, then run Repair Disk. If any problems are found, repeat until clear. If Disk Utility reports that the volume can't be repaired, the drive has malfunctioned and should be replaced. You might choose to tolerate one such malfunction in the life of the drive. In that case, erase the volume and restore from a backup. If the same thing ever happens again, replace the drive immediately.
This is one of the rare situations in which you should also run Repair Permissions, ignoring the false warnings it may produce. Look for the line "Permissions repair complete" at the end of the output. Then restart as usual.
Step 9
If the startup device is an aftermarket SSD, it may need a firmware update and/or a forced "garbage collection." Instructions for doing this with a Crucial-branded SSD were posted here. Some of those instructions may apply to other brands of SSD, but you should check with the vendor's tech support.
Step 10
Reinstall the OS. If the Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
Step 11
Do as in Step 9, but this time erase the startup volume in Disk Utility before installing. The system should automatically restart into the Setup Assistant. Follow the prompts to transfer the data from a Time Machine or other backup.
Step 12
This step applies only to models that have a logic-board ("PRAM") battery: all Mac Pro's and some others (not current models.) Both desktop and portable Macs used to have such a battery. The logic-board battery, if there is one, is separate from the main battery of a portable. A dead logic-board battery can cause a startup failure. Typically the failure will be preceded by loss of the settings for the startup disk and system clock. See the user manual for replacement instructions. You may have to take the machine to a service provider to have the battery replaced.
Step 13
If you get this far, you're probably dealing with a hardware fault. Make a "Genius" appointment at an Apple Store, or go to another authorized service provider. -
This seems to come up, but mine's a little different.
If I restart from the menu of my 17", it goes to the white screen and stays there. When I turn it off with the power button and turn it back on, it boots up fine. If I shut down from the menu and start again, it boots fine. When I run Cocktail pilot, it restarts and boots fine.
I have run AppleJack with no reported problems. I reinstalled 10.4.7 and combo update to 10.4.10. The only new variables are my daughter's new iPod and the Safari, iTunes, and Quicktime updates.
Any ideas?
iBook 366, iMac 400, eMac (ATI), iMac 17 G4, iMac 17 Intel 2, iMac 20 Intel 2 Mac OS X (10.4.10)Well.. this is my problem.. I got a new imac, the aluminium one, a few days ago.. I turned it on yesterday (saturday) and install all the programs that i need.. Everything seemed to work fine, and suddenly, while i was in the internet something appear on the screen saying something as i need to turn off my mac, pressing the start button.. well.. of course, i did.. and since then i cannot access to my mac, i turned on and a white screen appears and i heard something like an alarm.. ....
Im not very happy, i admit.
Can anyone help me?
Excuse my poor english. -
Having an intermittent issue where my iMac blanks out on me. On restarting I get several bands running down the screen with pixels jumping around within the bands, then the white screen of death and nothing... This happens intermittently and usually restarts OK. Happened again three days ago and wouldn't restart for two days (again the bands/pixels etc) but now operating fine? Any ideas whats wrong with my iMac and what the solution may be? Also gets very hot from time to time, particularly if I'm playing music/watching youtube/movies for extended periods. Mac is 3.5 years old, running OS X 10.6.8, processor 3.4 GHz i7 memory 8GB 1333 MHz DDR3
If you live near an Apple Store, make a Genius Bar appointment to have the computer tested. Supposedly there is no charge for testing. Use 2nd link if not near an Apple Store or aren’t in the US.
Genius Bar Reservation US
Authorized Service Provider
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