White screen when charging. Is this normal?

I just purchased the 8gb itouch (2nd gen). So far I love it. However, something that seems odd happend twice in the first night that I have had it. With the itouch turned off yet connected to the computer, after a short while I look over at it and the entire screen has gone from "off" to all white even though it is turned off. I turn the device on then off and everything works as it should. Is this just something it does when connected to the computer or should I be exchanging this for a new one at Best Buy?

I'm having the same problem with the white screen on my 32 gb Touch. I connect it to my Mac Book Pro at night look at it in the morning and the screen is completely white. I have to hold down the center button and the top button to get it to restart and when it does the battery is in the red. I've exchanged it twice since September. I sent the last one to Apple and just got a cheery email from them telling me that they can't find anything wrong with it and they're sending it back with notes on troubleshooting.
I absolutely hate it when they pretend that this is the first time they've heard of such a thing. But I have AppleCare and I'm just going to keep taking it back until I get satisfaction.

Similar Messages

  • Z580: white screen when charger connected

     When I turn my laptop on, with charge, the screen goes white. I tried removing the battery and then opening it, it worked but as soon as I put the charging pin in it, it again became white. Recently, it seems there is a problem as I could easily see the TV type thing happening on laptop (the lines with many colors goes up and it keeps on happening). I am using, Lenovo Z580 from past 2 years. Please help.
    Moderator note: post moved from Community Spotlight article to correct forum.  Subject edited to match content.  Was: Re: Lenovo Really Does Listen!

    If you still have this issue, I think you should check your LCD cable.
    In my case, I started having white screen issues at some point, they were of course fixable by that cool trick with disconnecting battery and charger from the laptop, holding the power button for 30 seconds and then turning it on with charger only or something like that.
    Anyway, a few weeks later the screen went all red with glitches, like this: http://gallery.dpcdn.pl/imgc/UGC/53440/g_-_-x-_-_-​_53440x20140405105122_0.jpg
    It turned out to be an issue with LCD cable, I replaced it with something I bought on AliExpress and it's fine (actually, it happened exactly one year ago), so it's worth a shot.

  • Chirps when charging is this normal

    Last night while charging my Ipad it would make a little chirping like beep periodically. I eventually turned down the volume so as not to hear it.
    What is the deal.

    Yes, it sounds like you were not using a wall outlet and supplied USB charger... the power voltage was fluctuating and causing the chirps on and off...
    although "some" powered USB hubs seem to work, they take twice as long to charge and can run into this issue... best option is to charge using wall outlet...yes this is a pain and I've sent feedback...

  • HT1414 iPhone works okay when charging but often gets a white screen when I take it off charge

    iPhone works okay when charging but often gets a white screen when I take it off charge - I have tried resetting it and getting help online but the system asks me for an email address and my iPhone isn't set up for emails yet - if I got a text to trigger the automatic diagnostic service I could retrieve it from my 'poorly' device

    First, update iTunes, then connect the phone to the computer and do a restore. This will also get your iOS up to date. Your phone should operate correctly after doing this, if not, you will most likely need to have the phone serviced or replaced.

  • Hello all,     I have a 6G iPod Nano that I currently use as my primary watch. A week or so ago I started to experience a blank white screen when I press the "sleep/wake" button instead of the watch face (I have it set to wake from sleep to display the cl

    Hello all,
    I have a 14.88G iPod Nano that I currently use as my primary watch. A week or so ago I started to experience a blank white screen when I press the "sleep/wake" button instead of the watch face (I have it set to wake from sleep to display the clock). When I hard reset it, it will come back fine and the screen will respond and work as normal, as soon as I manually put it to sleep by pressing the "sleep/wake" button and then try to wake it the same thing happens and I have a blank white screen that doesn't respond to touch gestures or anything.
    What I have tried so far to no avail:
    Numerous hard restarts (holding the "sleep/wake" button with the volume - button).
    Tried this: iPod nano (6th generation): Hardware troubleshooting
    Changed the watch face to display.
    Recharged the device overnight (without full discharge).
    Since none of this works I'm out of ideas. Eventhough I have a 6G Nano it should no longer be under warranty since I was sent it as a replacement for a different (older) product.
    Any ideas? Is this a known problem? Thanks in advance for any insight any of you could provide. Also, what time is it??
    Regards,

    Hey,
    I have the exact same problem as you have described. I also used my ipod as a watch but starting from today, whenever I unlock it the screen turns white until a reset is done. Even a factory reset through itunes didn't fix it.
    Have you found any solution?
    Bah, this is annoying.
    //Gubbar

  • Zen 4GB... Flashing white screen when powered o

    I was wondering if anyone has encountered this problem.
    My new Zen... since the day I received it, flashes a white screen when it is just sitting there on my desk. It turns on then off real quick randomly... I notice it because I keep it at my computer desk... it happens at random, I actually see it happen maybe to 4 times a day. It does it on 4 different firmwares including the newest firmware. I was hoping the next one may fix it but it does seem more logical that this is a hardware issue. It works perfectly whiled turned on... but it seems possessed by turning on by itself and I am thinking of returning it before it turns into a bigger problem. I'm assuming bad wiring... maybe just with mine...
    Don't let this discourage you though... it is a great mp3 player.

    Yes, i have that flashing screen, too. It?s so very annoying ...
    With the stock firmware, the .03, I have only problem, the hold-mode.
    If I turn hold-mode on, the display shuts down, quite normal.
    If I turn hold-mode off, the display shows only a white screen, nothing else,
    music keeps running and I can push keys, but i can't see anything ...

  • White screen while charging?

    Yesterday I woke up and my phone was completely dead. It had been charging all night, turned one for 2 seconds, said low battery and shut off. Every time I tried to turn it on it the red light would turn on for about 10-15 seconds and then shut off. I went and bought a new battery and now the phone works great. The only problem is now when I charge my phone, instead of the phone staying on it shuts off and has a white screen while charging. Can someone please tell me why this is doing this and if there is any way of changing it? Thank you

    Hey sekirsc,
    Welcome to the forums! 
    Try to back up and complete a clean reload of the device software: http://bbry.lv/cG8oer and test before restoring any data.
    Let us know how you make out.
    -SR
    Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
    Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

  • Why does my Mac stay on the white screen when I turn it on?

    Why does my Mac stay on white screen when I turn it on?

    Take each of these steps that you haven't already tried. Stop when the problem is resolved.
    Step 1
    The first step in dealing with a boot failure is to secure your data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since your last backup, you can skip this step.   
    There are several ways to back up a Mac that is unable to boot. You need an external hard drive to hold the backup data.
         a. Boot into the Recovery partition, or from a local Time Machine backup volume (option key at startup.) When the OS X Utilities screen appears, launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.”
    b. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, boot the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
    c. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
    Step 2
    Sometimes a boot failure can be resolved by resetting the NVRAM.
    Step 3
    If there's a built-in optical drive, a disc may be stuck in it. Follow these instructions to eject it.
    Step 4
    Press and hold the power button until the power shuts off. Disconnect all wired peripherals except those needed to boot, and remove all aftermarket expansion cards. Use a different keyboard and/or mouse, if those devices are wired. If you can boot now, one of the devices you disconnected, or a combination of them, is causing the problem. Finding out which one is a process of elimination.
    If you've booted from an external storage device, make sure that your internal boot volume is selected in the Startup Disk pane of System Preferences.
    Step 5
    Boot in safe mode. Note: If FileVault is enabled on some models, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Post for further instructions.
    Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
    The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
    When you boot in safe mode, it's normal to see a dark gray progress bar on a light gray background. If the progress bar gets stuck for more than a few minutes, or if the system shuts down automatically while the progress bar is displayed, your boot volume is corrupt and the drive is probably malfunctioning. In that case, go to Step 6.
    If you can boot and log in now, empty the Trash, and then open the Finder Info window on your boot volume ("Macintosh HD," unless you gave it a different name.) Check that you have at least 9 GB of available space, as shown in the window. If you don't, copy as many files as necessary to another volume (not another folder on the same volume) and delete the originals. Deletion isn't complete until you empty the Trash again. Do this until the available space is more than 9 GB. Then reboot as usual (i.e., not in safe mode.)
    If the boot process hangs again, the problem is likely caused by a third-party system modification that you installed. Post for further instructions.
    Step 6
    Launch Disk Utility in Recovery mode (see Step 1.) Select your startup volume, then run Repair Disk. If any problems are found, repeat until clear. If Disk Utility reports that the volume can't be repaired, the drive has malfunctioned and should be replaced. You might choose to tolerate one such malfunction in the life of the drive. In that case, erase the volume and restore from a backup. If the same thing ever happens again, replace the drive immediately.
    This is one of the rare situations in which you should also run Repair Permissions, ignoring the false warnings it may produce. Look for the line "Permissions repair complete" at the end of the output. Then reboot as usual.
    Step 7
    Reinstall the OS. If your Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
    Step 8
    Repeat Step 6, but this time erase the boot volume in Disk Utility before installing. The system should automatically reboot into the Setup Assistant. Follow the prompts to transfer your data from a Time Machine or other backup.
    Step 9
    This step applies only to older Macs (not current models) that have a logic-board ("PRAM") battery. Both desktop and portable Macs used to have such a battery. The logic-board battery, if there is one, is separate from the main battery of a portable. A dead logic-board battery can cause a boot failure. Typically the failure will be preceded by loss of the settings for the startup disk and system clock. See the user manual for replacement instructions. You may have to take the machine to a service provider to have the battery replaced.
    Step 10
    If you get this far, you're probably dealing with a hardware fault. Make a "Genius" appointment at an Apple Store, or go to another authorized service provider.

  • My Itouch died & now it just has a white screen when I try to turn it on

    My Itouch died and when I plugged it into a friend's computer to charge it, it just has this white screen when I try to turn it on. I took it home and plugged it into my own computer, and it's doing the same thing.
    What can I do to fix this?

    I wish i was replying because i could help. I just wanted to reply because my pod did exactly the same thing. except now it turned off and will not turn back on.

  • White screen when I turn the Satellite M50 on

    I intermittently just get a white screen when I turn the computer on. Usually the problem is solved by switching the computer off and trying again - but sometimes I get a white screen again.
    It seems to be connected to use of external devices - can anyone give me clear instructions about what should/should not be connected when I start and shut down the computer? Or any other suggested solutions?
    Thanks

    Thanks for your reply/advice - and the tip about Antivir. I used to use AVG and then Norton came as a package with this laptop....will have a re-think when my subscription need renewing.
    I have updated the display/graphics driver but am still having the same problem of a white screen at boot-up. On reflection I think it is possibly a loose connection as I have just been a long trip with the laptop - including a fairly bumpy 4 hour bus ride - and I recall having the same problem several months ago which self-corrected after a similar trip (taking it down to a Toshiba ASP who never saw it as they were closed for the week-end and I had to get back to work!). This may sound strange but I took the laptop for a walk yesterday to see if any loose connection would shift and it then booted up on the second attempt rather than the 8th!
    I guess I'll have to take it to the ASP - unfortunately it's no longer under warranty.
    EDIT:
    Problem solved. High temperature caused this issue
    http://forums.computers.toshiba-europe.com/forums/thread.jspa?threadID=23402

  • White screen when turn ipod touch on...help

    There is a white screen when I turn my iPod touch on.   please help

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • I have a bright white screen when turning on my ipod nano 7th gen.  Have tried resetting etc etc. Any further ideas?

    I have a bright white screen when turning on my nano 7th gen. Have tried resetting and restoring settings - no change. Any ideas please?

    Hello pipworms,
    I would be concerned too if my iPod nano's was just showing a white screen.  I recommend following the steps below:
    Display shows a white screen
    Try putting the iPod into disk mode:
    Reset the device (Reset the device by pressing the Sleep and Home buttons simultaneously until the display shows the Apple logo. This should take about eight seconds).
    When the Apple logo appears, press and hold the Volume Down and Volume Up buttons simultaneously until the device enters Disk Mode.
    While the device is in disk mode, sync it to iTunes and try to restore.
    I got this information from the following article for the 6th generation iPod nano.  The steps are the same, except I updated the reset steps with the reset for the 7th generation iPod nano:
    iPod nano (6th generation): Hardware troubleshooting
    http://support.apple.com/kb/ts3474
    How to reset iPod
    http://support.apple.com/kb/ht1320
    Putting iPod into Disk Mode
    http://support.apple.com/kb/HT1363
    Thank you for using Apple Support Communities.
    Best,
    Sheila M.

  • I can't get past white screen when starting up, any ideas?

    I Can't get past white screen when starting up, any ideas

    http://support.apple.com/kb/TS2570 Mac OS X: Gray screen appears during startup
    ===============
    When posting in Apple Communties/Forums/Message Boards.......It would help us to know which Mac model you have, which OS & version you're using, how much RAM, etc. You can have this info displayed on the bottom of every post by completing your system profile and filling in the information asked for.
    CLICKY CLICK---> https://discussions.apple.com/docs/DOC-3602
    CLICKY CLICK-----> Help us to help you on these forums

  • HT1414 my ipod touch in white screen when i connect to the itunes can'tbe detected

    my ipod touch in white screen when i connect to the itunes can'tbe detected

    If not sucessful try:
    Try:
    - iOS: Not responding or does not turn on
    - If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

  • I get a white screen when I try to enter iTunes Store

    I get a white screen when i enter the iTunes store. The toolbar on the left is OK. The top is OK. It doesn't crash or anything, and I am logged in when I do it.

    If you're seeing a blank iTunes Store, you could try resetting Winsock. That's fixed the problem for some people. 
    Click on your Start menu, go to accessories, and click the Command Prompt icon. Once it opens, type in the following command...  
    netsh winsock reset  
    Press Enter and it should say something like "winsock reset successful:
    Then reboot your computer and try the iTunes Store again.
    Hope this helps.

Maybe you are looking for