White screen when first time connected ipod touch to mac

I followed the instruction on the quick start manual (open itunes,connect ipod touch to my mac,and finish the registration,sync music etc.)Then the screen is still WHITE. I've tried some efforts including reset and recover,but still white screen! Couldn't believe this!
Help me!
PS：The touchpad seems to be ok. When I push the sleep button and slide my finger on the bottom of the screen,such a sound like the screen is locked or unlocked sent out.
Message was edited by: WuXP

uncheck the music in itunes and resync to delete her music from your ipod
then create another account using everything the same except change your email address from a ".com" to ".net"
like me, I have an ipod touch and my mom has a shuffle, she doesn't like using credit cards online
so we use mine for both accounts but with [email protected] as mine and [email protected] as hers
that way we can both use the credit card and on the same pc but with different passwords too

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