White screen when I try to play rented movie

Any ideas? Movie rented and downloading. Trying to play but all I get is a blank white screen. Timer clock is advancing.

I've been having this problem for a long time. Two updates from apple later I still get this problem but less frequently. The only remedy that I'm aware of is to reset the AppleTV. I don't usually yank the power cord because it's not that accessible. You can reset the AppleTV by pressing two buttons on the remote (Pause and Menu together for about 5 seconds). Choose resart and when it comes back up the movie will play.

Similar Messages

I get a blank white screen when I try to play games on Club Pogo

as stated earlier, when I go to club pogo, all I get is a blank white screen, firefox will go to site but will not load the games,

You can try these steps in case of issues with web pages:
You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.
*Hold down the Shift key and left-click the Reload button
*Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
*Press "Command + Shift + R" (Mac)
Clear the cache and remove cookies only from websites that cause problems.
"Clear the Cache":
*Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"
"Remove Cookies" from sites causing problems:
*Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"
Start Firefox in <u>[[Safe Mode|Safe Mode]]</u> to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.
*Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
*Do NOT click the Reset button on the Safe Mode start window
*https://support.mozilla.org/kb/Safe+Mode
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes

I downloaded 11.1 but now can't access the store, can only view my library. I've reinstalled but still get a blank, white screen when I try to go to the itunes store. How can I get to the store for purchases?

I downloaded 11.1 but now can't access the store, can only view my library. I've reinstalled but still get a blank, white screen when I try to go to the itunes store. How can I get to the store for purchases?

In iTunes prefs>Store - is the Store check box unchecked?
Did you repair pemissions with Disk Utility?
MJ

What is missing when I get a blank white screen when I try to Access some web sites?

On some web sites, I get a blank white screen when I try to access them.

You can try these steps in case of issues with web pages:
You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.
*Hold down the Shift key and left-click the Reload button
*Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
*Press "Command + Shift + R" (Mac)
Clear the cache and remove cookies only from websites that cause problems.
"Clear the Cache":
*Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"
"Remove Cookies" from sites causing problems:
*Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"
Start Firefox in <u>[[Safe Mode|Safe Mode]]</u> to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.
*Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
*Do NOT click the Reset button on the Safe Mode start window
*https://support.mozilla.org/kb/Safe+Mode
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes

I'm gettin an error message when I try to play a movie a rented using Apple TV 2nd generation. How do I solve this?

i'm gettin an error message when I try to play a movie a rented using Apple TV 2nd generation. How do I solve this?

I don't believe I've seen a solution to that error code. There's a new version of iTunes out, have you installed it yet, it might be worth trying. You might also try restarting your Apple TV and router.

I have adobe15.8 safari Mac i Life and I now get the blocked plug-in on the screen when I try to play video. Very frustrating

I have adobe15.8 safari Mac i Life and I now get the blocked plug-in on the screen when I try to play video. Very frustrating

Hello audreyt92616051,
The 'Blocked plug-in' message is from Safari (Apple), not Flash Player. This either means you have an older version of Flash Player, or internet plug-ins are disabled in the browser. To verify internet plug-ins are enabled, Go to the Safari Preferences > Security and make sure the 'Internet Plug-ins' checkbox is marked. The exact location and wording may differ depending on your version of Safari.
To install the latest version of Flash Player, go to https://get.adobe.com/flashplayer and download the installer, taking note of the download location. After the download completes, exit out of Safari (and any other app you have that may use Flash Player), go to the 'saved to' location, launch the installer, and follow the prompts to install Flash Player.
Maria

I have adobe15.8 safari Mac i Life and I now get the blocked plug-in on the screen when I try to play video. Very fustrating

I have adobe15.8 safari Mac i Life and I now get the blocked plug-in on the screen when I try to play video. Very frustrating. What am I doing wrong??

Could you please visit https://get.adobe.com/flashplayer and follow the instructions to get the latest version? Once installed, please visit the Flash Player Help page and click the "Check Now" button. Your Flash Player version should now be 17.0.0.134 which is the latest version. That should fix the blocked plugin issue that you're running into.
Thanks,
Chris

My Itouch died & now it just has a white screen when I try to turn it on

My Itouch died and when I plugged it into a friend's computer to charge it, it just has this white screen when I try to turn it on. I took it home and plugged it into my own computer, and it's doing the same thing.
What can I do to fix this?

I wish i was replying because i could help. I just wanted to reply because my pod did exactly the same thing. except now it turned off and will not turn back on.

TS5148 When I try to play a movie on Netflix from my IPad, I get a pop up saying: Cannot play video. "The connected display is not supported".

When I try to play a movie on Netflix from my IPad, I get a pop up saying: Cannot play video. "The connected display is not supported". I have updated my Apple TV, tried restarting it, and have tried using my IPod Touch all without any luck. This display has worked in the past. This just happen a couple days ago.
Any ideas out there?

I have been successfully using my Apple TV with my iPad2 to access Netflix through airplay (mirroring) and suddenly it won't work. It says "the connected display is not supported" What's up?
Also when I try to stream Netflix through my Apple TV menu on my television it says "An error occurred loading this content. Try again later. But trying again later doesn't work any better.
Now the only way I can watch Netflix is using my small iPad screen. It appears the problem is with streaming Netflix through my Apple TV

XP hangs when I try to play a .mov file

Windows XP consistently hangs when I try to play a .mov file using QuickTime 7.4.1. There is no way to regain control of the system without powering off the computer. I've seen a number of postings indicating that people who have RAID disk systems are having similar problems, but I have an ordinary EIDE drive. Also, my .mov files are typically small (less than 40 MB). Device manager shows that all devices are working, and I've made sure that I have the latest graphics and sound drivers installed. Any suggestions will be appreciated.

Codec & Format information, with 2 links inside to read
-read both links in reply #1 http://forums.adobe.com/thread/1270588
Report back with the codec details of your file, use the programs below... A screen shot works well to SHOW people what you are doing
http://forums.adobe.com/thread/592070?tstart=30
For PC http://mediainfo.sourceforge.net/en or http://www.headbands.com/gspot/
The Help-and-Tutorials page http://forums.adobe.com/thread/1275830 may help

I just brought a brand new Macbook pro retina display, when i connect it to my apple tv through airplay its too slow and when it try to play a movie apply tv is always a minute or 2 behind. How can i fix this?

I just brought a brand new Macbook pro retina display, when i connect it to my apple tv through airplay its too slow and when it try to play a movie apply tv is always a minute or 2 behind. How can i fix this?

Hello HanaAmer1,
We've an article which provides troubleshooting steps that can help get AirPlay workign correctly.
iTunes: Troubleshooting AirPlay and AirPlay Mirroring
http://support.apple.com/kb/TS5209
Cheers,
Allen

My apple tv it is not authorized to play a movie that I received as a gift from the itunes store. It plays on my G5 but after downloading to apple tv, when I try to play the movie, i get an error message that says the apple tv not authorized to play it

When I try to play a movie I downloaded from iTunes on my apple tv, the error message I get says the apple tv is not authorized to play the movie. I reauthorized the computer to be sure it is authorized ( as per Apple advice).

Welcome to the Apple Community.
If this is the Apple TV 1, this is a new issue which started with any new protected content purchased after October 28.
You could de/re authorise your computer, disconnect and reconnect the library and resync your content, alternatively purchasing content directly from the Apple TV also appears to resolve the problem.

When I try to play a movie I get an error saying this computer is not authorized when I sign in and authorize it i am told it is already authorized.

When I try to play a movie I get an error message saying the computer is not authorized to play the movie.
When I go to my account to authorize the computer it says this is already authorized.

Try deauthorizing the computer, logging out of the iTunes store, rebooting your PC, logging back into the iTunes store, and reauthorizing your computer.
Any luck there?
B-rock

When I try to play a movie on itunes on my tv that is connected to a windows 8 pc the tv loses connection and then randomly regains connection. Is this a windows error (guessing it is) or something with iTunes?

When I try to play a movie on itunes on my tv that is connected to a windows 8 pc the tv loses connection and then randomly regains connection. Is this a windows error (guessing it is) or something with iTunes?

Delete and redownload them if doing so is free in your country.
(106637)

I try to play rented movies, but get an error message 42110

I try to play rented movies, but get an error message 42110. What do i do ?

iTunes: Advanced iTunes Store troubleshooting - http://support.apple.com/kb/TS3297 > Specific Conditions and Alert Messages: (Mac OS X / Windows) - includes list of iTunes error codes

White screen when I try to play rented movie

Similar Messages

Maybe you are looking for