White screen when renting

When I rent a movie I just get a white screen with no video or sound although it says movie is downloaded - any advice?
I can view trailers, watch all exisiting material I have purchased, but renting movies has stopped working.

Hello StevieDS1207,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
White screen during playback of purchased or rented video
http://support.apple.com/kb/TS2934?viewlocale=en_US
Best of luck,
Mario

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New twist on the dreaded white screen when renting movies

I have been hit with the nasty white screen after renting a movie. After reading the discussion forum, this is apparently a "personality" issue with ATV and Apple has not yet found a fix. However, after performing the "pull-the-plug" reboot, which in the past has corrected the problem, I now have a new problem. When the main menu appears after reboot, it is frozen and it does NOT respond to the remote. The only command it recognized was the menu + "-" reset command. When it resets and comes to the screen asking for restart, diagnostics, or factory reset choices, the remote works. But when you select restart and get back to the main menu, it freezes. (I ran diagnostics and ATV says it feels fine.) For some reason, a bug is preventing atv from recognizing any remote commands. Right now I am in the 24hr movie viewing window, and I will let that period elapse to see if the corrupted white screen rented movie just dies its deserving death and releases the main menu back to my command.
I guess my ultimate ploy would be factory reset, but then aren't I put back in the position of re-syncing my 6,000 songs, and photo library?
Anyone else have this glitch??

John Donaldson1 wrote:
I have been hit with the nasty white screen after renting a movie. After reading the discussion forum, this is apparently a "personality" issue with ATV and Apple has not yet found a fix.
something that has never happened to me
I guess my ultimate ploy would be factory reset, but then aren't I put back in the position of re-syncing my 6,000 songs, and photo library?
yes that's correct.

I downloaded 11.1 but now can't access the store, can only view my library. I've reinstalled but still get a blank, white screen when I try to go to the itunes store. How can I get to the store for purchases?

I downloaded 11.1 but now can't access the store, can only view my library. I've reinstalled but still get a blank, white screen when I try to go to the itunes store. How can I get to the store for purchases?

In iTunes prefs>Store - is the Store check box unchecked?
Did you repair pemissions with Disk Utility?
MJ

What is missing when I get a blank white screen when I try to Access some web sites?

On some web sites, I get a blank white screen when I try to access them.

You can try these steps in case of issues with web pages:
You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.
*Hold down the Shift key and left-click the Reload button
*Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
*Press "Command + Shift + R" (Mac)
Clear the cache and remove cookies only from websites that cause problems.
"Clear the Cache":
*Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"
"Remove Cookies" from sites causing problems:
*Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"
Start Firefox in <u>[[Safe Mode|Safe Mode]]</u> to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.
*Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
*Do NOT click the Reset button on the Safe Mode start window
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I have a new ipad and everything works but can't connect to the app store. Itunes works and the wifi seems to be working but i get a blank white screen when i open the appstore.Nothing will load unter the features or charts tab. Any Suggestions?

I have a new ipad and everything works but can't connect to the app store. Itunes works and the wifi seems to be working but i get a blank white screen when i open the appstore. Nothing will load unter the features or charts tab so i cant download any apps. Purchased and updates tab loads fine. Any suggestions?

You would get better response from the iTunes community forum.
Have a nice day!

Hello all, I have a 6G iPod Nano that I currently use as my primary watch. A week or so ago I started to experience a blank white screen when I press the "sleep/wake" button instead of the watch face (I have it set to wake from sleep to display the cl

Hello all,
I have a 14.88G iPod Nano that I currently use as my primary watch. A week or so ago I started to experience a blank white screen when I press the "sleep/wake" button instead of the watch face (I have it set to wake from sleep to display the clock). When I hard reset it, it will come back fine and the screen will respond and work as normal, as soon as I manually put it to sleep by pressing the "sleep/wake" button and then try to wake it the same thing happens and I have a blank white screen that doesn't respond to touch gestures or anything.
What I have tried so far to no avail:
Numerous hard restarts (holding the "sleep/wake" button with the volume - button).
Tried this: iPod nano (6th generation): Hardware troubleshooting
Changed the watch face to display.
Recharged the device overnight (without full discharge).
Since none of this works I'm out of ideas. Eventhough I have a 6G Nano it should no longer be under warranty since I was sent it as a replacement for a different (older) product.
Any ideas? Is this a known problem? Thanks in advance for any insight any of you could provide. Also, what time is it??
Regards,

Hey,
I have the exact same problem as you have described. I also used my ipod as a watch but starting from today, whenever I unlock it the screen turns white until a reset is done. Even a factory reset through itunes didn't fix it.
Have you found any solution?
Bah, this is annoying.
//Gubbar

My MacBook Pro shows the logo in a white screen when I ask for a Software Update under the apple. Actually it stays blank on Featured, Top Charts, Categories and Purchases as well. What up? Thanks.

My MacBook Pro shows the logo in a white screen when I ask for a Software Update under the apple. Actually it stays blank on Featured, Top Charts, Categories and Purchases as well. What up? Thanks.

I am having exactly the same problem right now. After some research, it looked like my HD was toast. I replaced it today, that part was easy, but now I cannot seem to use my original Install Disk to format the new HD. I get a grey restart screen, or if I get to the Language Selection screen, my cursor is frozen in left corner and I can't use it.
Very frustrating, hope someone else has some ideas!
PS My MacBook was about same age, and "expired" in exactly the same way as yours.

White screen when I open itunes

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Whitescreen is easy to fix in the security settings of Safari! Allow Cookies - other Apps will also work, like BankingApps...
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White screen when I turn the Satellite M50 on

I intermittently just get a white screen when I turn the computer on. Usually the problem is solved by switching the computer off and trying again - but sometimes I get a white screen again.
It seems to be connected to use of external devices - can anyone give me clear instructions about what should/should not be connected when I start and shut down the computer? Or any other suggested solutions?
Thanks

Thanks for your reply/advice - and the tip about Antivir. I used to use AVG and then Norton came as a package with this laptop....will have a re-think when my subscription need renewing.
I have updated the display/graphics driver but am still having the same problem of a white screen at boot-up. On reflection I think it is possibly a loose connection as I have just been a long trip with the laptop - including a fairly bumpy 4 hour bus ride - and I recall having the same problem several months ago which self-corrected after a similar trip (taking it down to a Toshiba ASP who never saw it as they were closed for the week-end and I had to get back to work!). This may sound strange but I took the laptop for a walk yesterday to see if any loose connection would shift and it then booted up on the second attempt rather than the 8th!
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http://forums.computers.toshiba-europe.com/forums/thread.jspa?threadID=23402

White screen when turn ipod touch on...help

There is a white screen when I turn my iPod touch on. please help

Try:
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- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
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I have a bright white screen when turning on my ipod nano 7th gen. Have tried resetting etc etc. Any further ideas?

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Hello pipworms,
I would be concerned too if my iPod nano's was just showing a white screen. I recommend following the steps below:
Display shows a white screen
Try putting the iPod into disk mode:
Reset the device (Reset the device by pressing the Sleep and Home buttons simultaneously until the display shows the Apple logo. This should take about eight seconds).
When the Apple logo appears, press and hold the Volume Down and Volume Up buttons simultaneously until the device enters Disk Mode.
While the device is in disk mode, sync it to iTunes and try to restore.
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iPod nano (6th generation): Hardware troubleshooting
http://support.apple.com/kb/ts3474
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http://support.apple.com/kb/ht1320
Putting iPod into Disk Mode
http://support.apple.com/kb/HT1363
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Sheila M.

I can't get past white screen when starting up, any ideas?

I Can't get past white screen when starting up, any ideas

http://support.apple.com/kb/TS2570 Mac OS X: Gray screen appears during startup
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CLICKY CLICK---> https://discussions.apple.com/docs/DOC-3602
CLICKY CLICK-----> Help us to help you on these forums

Sometimes my ipod gen 5 display white screen when i choose to see a photo , was it broken ?

Sometimes my ipod gen 5 display white screen when i choose to see a photo , was it broken ?

Likely a corrupted photo file:
Try:
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- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
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- Backup and then restore from backup. See:
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HT1414 my ipod touch in white screen when i connect to the itunes can'tbe detected

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If not sucessful try:
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I get a white screen when I try to enter iTunes Store

I get a white screen when i enter the iTunes store. The toolbar on the left is OK. The top is OK. It doesn't crash or anything, and I am logged in when I do it.

If you're seeing a blank iTunes Store, you could try resetting Winsock. That's fixed the problem for some people.
Click on your Start menu, go to accessories, and click the Command Prompt icon. Once it opens, type in the following command...
netsh winsock reset
Press Enter and it should say something like "winsock reset successful:
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Hope this helps.

White screen when renting

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