White Screen When Trying to Play Movies / TV Shows Downloaded via AppleTV
Very frustrating, consistent issue with downloading movies or TV shows via AppleTV. Almost always results in a blank white screen with no sound and no video playing. No matter how many times I stop the video from playing, exit back out to the main menu, and restart the show, the white screen persists. The only thing that seems to fix it is to manually unplug the AppleTV, wait for 10+ sec, and then replug it in. Once AppleTV restarts, then I am able to watch the specific show I had been trying to watch. HOWEVER, the problem resurfaces as soon as I move onto the next movie or TV show.
Any suggestions on how to end this uber-annoying cycle?? I have all of the latest software downloaded. I have disconnected my iTunes library from AppleTV and then re-paired / re-synced the two (iTunes and AppleTV), and I have even tried resetting my AppleTV to factory settings (although given the volume of content I like to keep on my AppleTV, this leads to incredibly long timeframes to re-sync my AppleTV with my iTunes library). Any thoughts / suggestions / miracles would be hugely appreciated. THANKS!!!
Hi
Can't help you I am afraid, but I can tell you that you are not alone. Keep having exactly the same problem. Rented a Movie this evening and had to pull the plug half way through the download to be able to start and watch it.
I do have the Apple TV connected through a HDMI switch and wondered if it may be copy protection HDCP or something so was going to try it on component when I find my set of cables.
Will let you know the outcome
John
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