White screen when turned on.

My iPod Nano (6th Gen) wont turn on when when using the sleep/wake button and when i hold down the sleep/wake button and the volume down button and a white screen just appears and stays there also when i connect to itunes it says "An iPod has been connected, but it could not be identified properly" And tried holding down the volume up and down button at the same time but nothing happens. Any suggestions?

I had the "White Screen of Minor Injury" happen to my 3rd Gen nano a couple years ago, and nothing I tried worked either.  In the end I had to send it to the Apple store and they ended up replacing it.
Kim

Similar Messages

  • I have a bright white screen when turning on my ipod nano 7th gen.  Have tried resetting etc etc. Any further ideas?

    I have a bright white screen when turning on my nano 7th gen. Have tried resetting and restoring settings - no change. Any ideas please?

    Hello pipworms,
    I would be concerned too if my iPod nano's was just showing a white screen.  I recommend following the steps below:
    Display shows a white screen
    Try putting the iPod into disk mode:
    Reset the device (Reset the device by pressing the Sleep and Home buttons simultaneously until the display shows the Apple logo. This should take about eight seconds).
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    iPod nano (6th generation): Hardware troubleshooting
    http://support.apple.com/kb/ts3474
    How to reset iPod
    http://support.apple.com/kb/ht1320
    Putting iPod into Disk Mode
    http://support.apple.com/kb/HT1363
    Thank you for using Apple Support Communities.
    Best,
    Sheila M.

  • White screen when turn ipod touch on...help

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    Try:
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    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
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  • NOKIA C3-01 is displaying a white screen when turn...

    Its been almost a year since I bought my nokia c3 from saudi arabia. Yesterday my phone was working fine, left it on table and when i came back to check it. it went beserk with white screen; although i kept hearing msgs and emails being received. I turned it off immediately and took out the memory card, willing it might work. I turned it on again but no changes just white screen.It gave me the beeping sound that i know to enter the phone code. After i entered it, it started with nokia welcome soundtrack but only gave me a white screen. Is it a software or hardware problem? I kept reading about ways to solve it but with no success. Plz note that my last backup was on 26 june 2012 and many info where stored in last 15 days. So i dnt wanna lose data. Also a similar problem occured two month after i bought it, but then it gave me it needed a software update. I did the update and everything worked fine. Also two weeks ago, my phone fell in water but it was turned off. I dried it without the battery for 3 days, turned it on, and it worked normally. I need an immediate help plzz its a plead for a lifeline. I just cant do any troubleshooting or update bcz  i need to see whats on screen instead of blank white.
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    Hi Almach89, 
    Welcome to Nokia discussions board! 
    We are sorry for the inconvenience. I advise yout to try and back up your data with Nokia Suite. If you do not have it installed on your PC yet, you may do so with this link. 
    Then connect your device to it and go to Tools > Back up. Also go to Synchronise > Synchronise now > All. Once the sync is completed, check the different tabs to see if the data has been correctly synced. If this is successful, your data will now be safe (please use your own judgement).
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    Alternatively, please take your device to your nearest Nokia Care Point or call your Local Careline, please find the details via this link. 
    Feel free to post any other questions you may have. 
    Regards, 
    astra2025
    Press the 'Accept Solution' icon if I have solved your problem, Kudos my post if my advice has helped you!

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    I am new at this so some of my terminology may be off.  I have a server,  when I turned it on tonight I had a white screen with the little thing in the center going around.  Before it could do anything the computer just quite.  Went black.  I tried 5 or 6 more times with the same thing happening.  Isn't their a a command I can use while the screen is white to have it start in safe mode and I can switch drives.

    If you have another bootable drive, you may be able to boot from it by holding down the option key at the startup chime — if you hear the chime. If you don't hear it, the machine is failing the power-on self test and needs to be serviced.

  • Lenovo G580 displays white screen when turned on

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    hi Harsha_28,
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    If the black patch is similar to the picture below then the issue is most likely with the LCD assembly  - possibly dead pixels (you can verify this by connecting an external monitor via the VGA port).  
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    Telephone number:
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    Hours of operation:
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    Monday - Saturday
    Except Holidays
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    Did someone help you today? Press the star on the left to thank them with a Kudo!
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  • Imac gets white screen when turned on, can someone help me?

    My aunt sold me her imac g4 for 80 bucks a couple of days ago.
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    can you boot into open firmware?
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  • White screen when I turn the Satellite M50 on

    I intermittently just get a white screen when I turn the computer on. Usually the problem is solved by switching the computer off and trying again - but sometimes I get a white screen again.
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  • My ipod just goes to a white screen when i turn it on

    my ipod just goes to a white screen when i turn it on

    A white screen is one of those symptoms covered here:
    iPod touch: Hardware troubleshooting

  • Why does my Mac stay on the white screen when I turn it on?

    Why does my Mac stay on white screen when I turn it on?

    Take each of these steps that you haven't already tried. Stop when the problem is resolved.
    Step 1
    The first step in dealing with a boot failure is to secure your data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since your last backup, you can skip this step.   
    There are several ways to back up a Mac that is unable to boot. You need an external hard drive to hold the backup data.
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    b. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, boot the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
    c. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
    Step 2
    Sometimes a boot failure can be resolved by resetting the NVRAM.
    Step 3
    If there's a built-in optical drive, a disc may be stuck in it. Follow these instructions to eject it.
    Step 4
    Press and hold the power button until the power shuts off. Disconnect all wired peripherals except those needed to boot, and remove all aftermarket expansion cards. Use a different keyboard and/or mouse, if those devices are wired. If you can boot now, one of the devices you disconnected, or a combination of them, is causing the problem. Finding out which one is a process of elimination.
    If you've booted from an external storage device, make sure that your internal boot volume is selected in the Startup Disk pane of System Preferences.
    Step 5
    Boot in safe mode. Note: If FileVault is enabled on some models, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Post for further instructions.
    Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
    The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
    When you boot in safe mode, it's normal to see a dark gray progress bar on a light gray background. If the progress bar gets stuck for more than a few minutes, or if the system shuts down automatically while the progress bar is displayed, your boot volume is corrupt and the drive is probably malfunctioning. In that case, go to Step 6.
    If you can boot and log in now, empty the Trash, and then open the Finder Info window on your boot volume ("Macintosh HD," unless you gave it a different name.) Check that you have at least 9 GB of available space, as shown in the window. If you don't, copy as many files as necessary to another volume (not another folder on the same volume) and delete the originals. Deletion isn't complete until you empty the Trash again. Do this until the available space is more than 9 GB. Then reboot as usual (i.e., not in safe mode.)
    If the boot process hangs again, the problem is likely caused by a third-party system modification that you installed. Post for further instructions.
    Step 6
    Launch Disk Utility in Recovery mode (see Step 1.) Select your startup volume, then run Repair Disk. If any problems are found, repeat until clear. If Disk Utility reports that the volume can't be repaired, the drive has malfunctioned and should be replaced. You might choose to tolerate one such malfunction in the life of the drive. In that case, erase the volume and restore from a backup. If the same thing ever happens again, replace the drive immediately.
    This is one of the rare situations in which you should also run Repair Permissions, ignoring the false warnings it may produce. Look for the line "Permissions repair complete" at the end of the output. Then reboot as usual.
    Step 7
    Reinstall the OS. If your Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
    Step 8
    Repeat Step 6, but this time erase the boot volume in Disk Utility before installing. The system should automatically reboot into the Setup Assistant. Follow the prompts to transfer your data from a Time Machine or other backup.
    Step 9
    This step applies only to older Macs (not current models) that have a logic-board ("PRAM") battery. Both desktop and portable Macs used to have such a battery. The logic-board battery, if there is one, is separate from the main battery of a portable. A dead logic-board battery can cause a boot failure. Typically the failure will be preceded by loss of the settings for the startup disk and system clock. See the user manual for replacement instructions. You may have to take the machine to a service provider to have the battery replaced.
    Step 10
    If you get this far, you're probably dealing with a hardware fault. Make a "Genius" appointment at an Apple Store, or go to another authorized service provider.

  • My Itouch died & now it just has a white screen when I try to turn it on

    My Itouch died and when I plugged it into a friend's computer to charge it, it just has this white screen when I try to turn it on. I took it home and plugged it into my own computer, and it's doing the same thing.
    What can I do to fix this?

    I wish i was replying because i could help. I just wanted to reply because my pod did exactly the same thing. except now it turned off and will not turn back on.

  • Hello all,     I have a 6G iPod Nano that I currently use as my primary watch. A week or so ago I started to experience a blank white screen when I press the "sleep/wake" button instead of the watch face (I have it set to wake from sleep to display the cl

    Hello all,
    I have a 14.88G iPod Nano that I currently use as my primary watch. A week or so ago I started to experience a blank white screen when I press the "sleep/wake" button instead of the watch face (I have it set to wake from sleep to display the clock). When I hard reset it, it will come back fine and the screen will respond and work as normal, as soon as I manually put it to sleep by pressing the "sleep/wake" button and then try to wake it the same thing happens and I have a blank white screen that doesn't respond to touch gestures or anything.
    What I have tried so far to no avail:
    Numerous hard restarts (holding the "sleep/wake" button with the volume - button).
    Tried this: iPod nano (6th generation): Hardware troubleshooting
    Changed the watch face to display.
    Recharged the device overnight (without full discharge).
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    Regards,

    Hey,
    I have the exact same problem as you have described. I also used my ipod as a watch but starting from today, whenever I unlock it the screen turns white until a reset is done. Even a factory reset through itunes didn't fix it.
    Have you found any solution?
    Bah, this is annoying.
    //Gubbar

  • HT1414 my ipod touch in white screen when i connect to the itunes can'tbe detected

    my ipod touch in white screen when i connect to the itunes can'tbe detected

    If not sucessful try:
    Try:
    - iOS: Not responding or does not turn on
    - If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

  • Zen 4GB... Flashing white screen when powered o

    I was wondering if anyone has encountered this problem.
    My new Zen... since the day I received it, flashes a white screen when it is just sitting there on my desk. It turns on then off real quick randomly... I notice it because I keep it at my computer desk... it happens at random, I actually see it happen maybe to 4 times a day. It does it on 4 different firmwares including the newest firmware. I was hoping the next one may fix it but it does seem more logical that this is a hardware issue. It works perfectly whiled turned on... but it seems possessed by turning on by itself and I am thinking of returning it before it turns into a bigger problem. I'm assuming bad wiring... maybe just with mine...
    Don't let this discourage you though... it is a great mp3 player.

    Yes, i have that flashing screen, too. It?s so very annoying ...
    With the stock firmware, the .03, I have only problem, the hold-mode.
    If I turn hold-mode on, the display shuts down, quite normal.
    If I turn hold-mode off, the display shows only a white screen, nothing else,
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  • Mac will not boot up, white screen with turning gear for hours on end

    mac will not boot up, white screen with turning gear for hours on end

    Take each of these steps that you haven't already tried. Stop when the problem is resolved.
    Step 1
    The first step in dealing with a boot failure is to secure your data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since your last backup, you can skip this step.   
    There are several ways to back up a Mac that is unable to boot. You need an external hard drive to hold the backup data.
         a. Boot into the Recovery partition, or from a local Time Machine backup volume (option key at startup.) When the OS X Utilities screen appears, launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.”
    b. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, boot the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
    c. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
    Step 2
    If the startup process stops at a blank gray screen with no Apple logo or spinning "daisy wheel," then the startup volume may be full. If you had previously seen warnings of low disk space, this is almost certainly the case. The easiest way to deal with the problem is to boot from an external drive, or else to use either of the techniques in Steps 1b and 1c to mount the internal drive and delete some files. According to Apple documentation, you need at least 9 GB of available space on the startup volume (as shown in the Finder Info window) for normal operation.
    Step 3
    Sometimes a boot failure can be resolved by resetting the NVRAM.
    Step 4
    If you use a wireless keyboard, trackpad, or mouse, replace or recharge the batteries. The battery level shown in the Bluetooth menu item may not be accurate.
    Step 5
    If there's a built-in optical drive, a disc may be stuck in it. Follow these instructions to eject it.
    Step 6
    Press and hold the power button until the power shuts off. Disconnect all wired peripherals except those needed to boot, and remove all aftermarket expansion cards. Use a different keyboard and/or mouse, if those devices are wired. If you can boot now, one of the devices you disconnected, or a combination of them, is causing the problem. Finding out which one is a process of elimination.
    Step 7
    If you've booted from an external storage device, make sure that your internal boot volume is selected in the Startup Disk pane of System Preferences.
    Boot in safe mode. Note: If FileVault is enabled, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Post for further instructions.
    Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
    The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
    When you boot in safe mode, it's normal to see a dark gray progress bar on a light gray background. If the progress bar gets stuck for more than a few minutes, or if the system shuts down automatically while the progress bar is displayed, your boot volume is corrupt and the drive is probably malfunctioning. In that case, go to Step 6.
    If you can boot and log in now, empty the Trash, and then open the Finder Info window on your boot volume ("Macintosh HD," unless you gave it a different name.) Check that you have at least 9 GB of available space, as shown in the window. If you don't, copy as many files as necessary to another volume (not another folder on the same volume) and delete the originals. Deletion isn't complete until you empty the Trash again. Do this until the available space is more than 9 GB. Then reboot as usual (i.e., not in safe mode.)
    If the boot process hangs again, the problem is likely caused by a third-party system modification that you installed. Post for further instructions.
    Step 8
    Launch Disk Utility in Recovery mode (see Step 1.) Select your startup volume, then run Repair Disk. If any problems are found, repeat until clear. If Disk Utility reports that the volume can't be repaired, the drive has malfunctioned and should be replaced. You might choose to tolerate one such malfunction in the life of the drive. In that case, erase the volume and restore from a backup. If the same thing ever happens again, replace the drive immediately.
    This is one of the rare situations in which you should also run Repair Permissions, ignoring the false warnings it may produce. Look for the line "Permissions repair complete" at the end of the output. Then reboot as usual.
    Step 9
    Reinstall the OS. If your Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
    Step 10
    Repeat Step 9, but this time erase the boot volume in Disk Utility before installing. The system should automatically reboot into the Setup Assistant. Follow the prompts to transfer your data from a Time Machine or other backup.
    Step 11
    This step applies only to models that have a logic-board ("PRAM") battery: all Mac Pro's and some others (not current models.) Both desktop and portable Macs used to have such a battery. The logic-board battery, if there is one, is separate from the main battery of a portable. A dead logic-board battery can cause a boot failure. Typically the failure will be preceded by loss of the settings for the startup disk and system clock. See the user manual for replacement instructions. You may have to take the machine to a service provider to have the battery replaced.
    Step 12
    If you get this far, you're probably dealing with a hardware fault. Make a "Genius" appointment at an Apple Store, or go to another authorized service provider.

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