White screen while mobile is on and connecting to BB Desktop

my bb8900 is showing white screen when i yook out it from my pocket it is showing connected with BB Desktop i have updated its software as well but issue remains the same only white screen is showing on mobile please help
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Go to Solution.

Hey Mari_43,
Welcome to the BlackBerry Support Community Forums.
Thanks for the question.
Since the white screen is still occuring after a reload of the device software, I suggest contacting your network service provider for repair options.
Let me know if you have any more questions.
Cheers.
-ViciousFerret
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