White screen with flashing question mark

AAll I get is white screen with flashing question mark.  I've inserted OS disc but it won't run.  Can anyone help plz?

A flashing question mark or globe appears when you start your Mac

Similar Messages

  • Imac G5 won't start white screen and flashing question mark

    tried every key combo recomended -   erased HD using target mode/firewire with laptop - but won't boot up from install disc...

    The white screen with flashing question mark means that it cannot find a bootable volume.
    The iMac G5 will not boot from just any install disk. Ideally, use the grey restore disks which came with the computer. If you've lost these, you can order them direct from Apple. Alternatively, a Mac OS X 10.5 retail install DVD will work provided the iMac G5 has also 1GB RAM (minimum requirement for 10.5).
    Sometimes, if the internal drive is faulty, it can take a long time for the computer to recognise other disks. I would suggest holding down the option key on the keyboard (labled alt on some keyboards) and turning the computer on, keep holding alt until you get to the early boot menu, insert your DVD/CD, and click the circle arrow to refresh, wait a bit and the DVD/CD will show up and you can click on it to select it and boot from it by pressing the straight arrow.
    After a little while it will get to the install menu, select your language, then on the next screen go through the menus to find "Disk Utility" (it's in different places on different versions of Mac OS X).
    You will want to check that the internal hard drive is detected, and that it doesn't have a SMART error (it might be red, or say that the disk is failing). If you get that far, then (assuming you have erased the disk previously, as this will step really will erase the drive and take all your data with it) partition the drive, making sure that under 'Options' you select Apple Partition Map (this will be the default on earlier versions of Mac OS X, but might not be if you've erase the disk from an intel Mac like a MacBook).
    Once, you done all that, and there haven't been any issues, you should be able to quit Disk Utility, and carry on with the sytem install as usual, and a 30mins to 2 hours and reboot later you should be booting from the internal drive again.

  • Why won't my MacBook Pro start up? White screen and flashing question mark.

    Hi,
    I've had my MacBook Pro for almost 2 years now and I installed OS X 10.8 about 4 months ago.
    Today I turned the MacBook Pro on and a white screen with a flashing question mark appeared. I tried then getting the startup manager up: turning on the laptop and immediately holding in alt (option). But nothing appeared for about 25 seconds until a rotating Earth labelled 'Internet recovery' appeared that gave me options to join wireless connections. However, my internet wasn't in the options and when I tried typing in the information required to join my internet the laptop would just load and never find it.
    I then tried putting in my Mac OS X install DVD (10.6.7) and help in C until the apple logo appeared on the screen and the little rotating loading circle appeared. That then disappeared and a cicle with a cross through it appeared (similar to a no entry sign). Then after about 30 seconds a blue screen followed by a grey screen appeared until eventually the disc ran properly. I then went into Disk Utility but there was no option called Macintosh HD, only the discs content. It wouldn't let me first aid, erase or repair anything.
    I'm totally stumped and have 4 exams at university within the next 2 weeks. I'd really appreciate it if anyone could help me out here?
    Thanks,
    Best wishes,
    Connor

    The support article linked below is somewhat outdated. Where it refers to starting up from an installation disc, you should instead start up in Recovery by holding down the key combination command-R at the chime. Release the keys when you see a gray screen with a spinning dial.
    If you don't have a current backup of all the data on the startup volume, and you want to preserve that data, then you must try to back up before you do anything else. Ask for instructions if you need them.
    Note: You need an always-on Ethernet or Wi-Fi connection to the Internet to reinstall OS X from Recovery, if necessary. It won’t work with USB or PPPoE modems, or with proxy servers, or with networks that require a certificate for authentication.
    A flashing question mark appears when you start your Mac

  • White Screen with folder question mark

    We have a basically brand new iMac. Intel core 2 duo- Mac OS X v 10.6 Snow Leopard.
    The machine will not start up- we get a white screen with a flashing folder in the middle with a question mark. We tried all the force quit type directions including resetting. Nothing works.
    Is there some other way to restart this machine?

    Welcome to Apple Discussions.
    Here is what Apple says regarding that:
    http://support.apple.com/kb/TS1440
    If the machine is less than 1 year old it's covered by the warranty, if you need to contact Apple to get additional help. Here is a link on how to contact them.
    Regards,
    Roger

  • How do I fix the GRAY boot-up screen with FLASHING QUESTION-mark FOLDER?

    When I turn on the MacBook Pro laptop, I opened up the Safari Browser and its when the problem started. It was stuck on an loading infinite loop. I decided to force quit the application and/or turn off the mac by the Menu options, It did not work. So I did a "Hard" Shut-down and restarted the Mac, the Boot up screen stood gray for like a minute until the Flashing ? Folder icon showed up!.
    My sister's laptop's warranty is expired so I wonder how can I fix it without having to spend too much money on a simple troubleshooting tip.
    How can I download/create a boot-up Disk/Flash Drive so I can reset it to factory settings?
    I cannot access the laptop because It's kind-of software bricked if you ask me. Also, I do not know how to check the Mac OS version outside of the "About Mac" menu. I do have another Mac which is a desktop computer with a CD drive.
    I would appreciate some expertise on this issue a.s.a.p. Thank you!

    Ok, now I am stuck:
    Why does my Mac boot its OS from the Flash Drive instead of the INTERNAL HARD DRIVE???a
       If I start up my MacBook Pro, It will have the flashing question mark folder UNLESS i plug in the OS-Boot flash drive. When I at the desktop screen and work on a program, When I unplug the Flash drive, THE OS WILL CRASH AS IF I TOOK it's soul (OS x Lion) out of the body (MacBook Pro Laptop)
    this is frustrating because when I did the INTERNET RECOVERY, When I install OS x Lion, the Flash Drive only show up as an option as opposed to the HDD.
    I cannot format the hard-drive in DISK UTILITY because it's grayed out. This is just frustating. I never had problems with PC Windows OS recovery but this (Mac OS).

  • Gray screen with flashing question mark inside a folder icon

    Screen was unresponsive, cursor would move, but nothing else. Turned power off, turned power back on, now has a gray screen with a folder icon and flashing question mark in it. any ideas to correct or should i take it to Best Buy for service ( Geek squad) ?

    Before taking it in for service, I'd folllow this article. Although it's possible it's a drive issue, it's equally likely to be something else. That article walks you through steps to fix it if it's not the drive.
    Note: For the archive & install, if you're on 10.6, follow the disk instructions, if you're on 10.7 or later, you'll want to boot into the recovery partition. To do that, just boot the computer while holding down the Command+R button. No need for disks.
    Regards,
    Gnomish8

  • IMac 9,1 Grey Screen with Flashing Question Mark (After HDD Replaced)

    Hello, I have an iMac 9,1 and it recently booted with a grey screen and a flashing question mark. My HDD made a very loud ticking noise, which to my knowledge and people on Google, the HDD is basically dead. No big deal. I purchased and replaced the HDD myself, no more ticking but I still get the same screen. I put in my OSX installer DVD and it spits it back out. Tried holding C on start up, same thing. I tried reseting the PRAM and SMC, no luck. Can't boot into safe mode nor the start up manager. I just get a blank screen with the cursor that I can move around, that's it.
    However, I was also to boot the Apple Hardware Test through the 2nd CD that came with my installer by holding D on start up. Ran the test, no hardware errors found. I've tried so many things such as the ones listed above, I tested the RAM as well and I'm stumped. Please help. Thanks.
    Edit: I also tried booting into single user mode. That doesn't work either. I also tested the OSX installer in my MacBook to make sure the disc wasn't bad and it booted the disc no problem with the full installer.

    Linc Davis wrote:
    I can boot into Target Disk mode and since my Macbook reads the OSX installer no problem, would I be able to install the OSX through Firewire?
    That may work, if you have a retail (not a gray) installation disc, but the MB will then be set to boot from the iMac's drive. You'll need to reset the startup disk in the Startup Disk preference pane on the MB.
    Thanks, I'll certainly give this a try. I'm really hoping this works out because I feel like I've tried everything and seeing no hardware errors makes me feel like I can do something on my end rather than dropping hundreds of dollars to get it fixed.

  • What to do with a grey screen with flashing question mark on start up

    What does a flashing question mark on a blank screen mean web starting up?

    Follow the procedures in this support article:
    http://support.apple.com/kb/ts2570
    Ciao.

  • White Screen With Folder Question Mark At Startup

    Last night I was downloading some pictures and posting a status on facebook. Firefox locked up so I forced quit it. When I tried to reopen it the icon in the dock would bounce a couple of times but not open. I went ahead and used Safari, finished what I was doing and went to bed. When I woke up the screen was black. I tried to wake it but to no avail. I shut it down by holding power button down and restarted. When it came on it dinged and a white screen came up but no apple icon or spinning circle. After a few minutes a folder popped up with a ? in it. I booted from my DVD and ran disk utility. The hard drive shows up but the partition underneath now says disk0s2 rather than untitled. When I try to repair it I get an error:
    Verify and Repair volume "disk0s2"
    Catalog file entry not found for extent.
    The volume could not be verified completely.
    Volume repair complete.
    Updating boot support partitions for the volume as required.
    Error: Disk Utility can't repair this disk. Back up as many of your files as possible, reformat the disk, and restore your backed-up files.
    I am going to try and connect it to my mini via firewire to see if I can copy some files. My questions are (1) What do you recommend I do? (2) When it tells me to back up as many files as I can, what does that mean? How do I do this? Can this be done from Disk Utilities?
    Thanks for your help.
    Danny

    (1) What do you recommend I do?
    You could try repairing it with [DiskWarrior|http://www.alsoft.com/DiskWarrior/index.html] or [TechTool Pro|http://www.micromat.com>. Either of those will cost money, but if you don't have a backup, that's your best shot at getting your data back. If repair fails, you have two options: 1) reformat the hard drive with Disk Utility or 2) replace it. If #1 doesn't work, #2 becomes your only option. If you have data that wasn't backed up, you'll need a file recovery tool like [Data Rescue|http://www.prosofteng.com>, [File Salvage|http://subrosasoft.com/OSXSoftware/index.php?mainpage=product_info&productsid=1] or Stellar Phoenix. None of those will guarantee success, and I suspect you won't get back anything close to all your data.
    (2) When it tells me to back up as many files as I can, what does that mean?
    Just what it says, but the how is your choice. Disk Utility can do backups from the Restore tab, but I suspect that won't work with such a badly-damaged disk. Connecting to another machine via Firewire is a good idea, but may not work if the disk is too badly damaged to mount, which I suspect might be the case since Disk Utility doesn't show you the normal volume name. First step would be to repair if you can't access the drive.
    Ultimately, from the sounds of it, your drive may be too badly damaged to recover much, or any, data from it. In which case, you will have learned a hard lesson on the necessity of backups.

  • I have a flashing folder on a white screen with a question mark in the folder after installing an ssd to my MacBook Pro .. Any suggestions??

    Just hoping for some help from the title question. Thank you guys

    You need to format the SSD and install a version of OS X on it before it will boot. There are a number of ways you can go about this.
    Get an enclosure for your 'old' drive and boot from it with the SSD installed. OWC has an assortment of inexpensive enclosures. Boot from your 'old' drive and use Disk Utility to format the SSD as "Mac OS Extended (Journaled)" with a single GUID partition. Then use Carbon Copy Cloner to clone your old drive to your new. Select the SSD as your Startup Drive in System Preferences.
    Alternately, you can use Lion DiskMaker to create a bootable USB flash Drive (8GB minimum) or a dual-layer DVD if you've downloaded Mountain Lion and still have the "Install OS X Mountain Lion.app" in your Applications folder. If you've already purchased ML, you can simply redownload this file again and quit the application when it finishes downloading and begins the installation.
    Either method will work.
    Good luck,
    Clinton

  • So every time i start up my comp i get a white screen with a question mark on a file. It also makes the clicking sound that it makes when its thinking. what do i do?

    i have tried rebooting with the command+option+p+r keys and that doesn't work
    i have tried holding down the shift key and that doesn't work
    i have tried inserting the cd that it came with but nothing happened
    i have only had it for about a year
    am i screwed?

    If it is a Mid 2012 model it did not come with a CD or DVD. So I don't know what disc you are using but it certainly did not come with the system. Now if it is older the a 2011 model then those came with optical discs.
    Try holding down the Coomand+r key yo boot to the Recovery HD partition. If that doesn't work hold down the Command+Option+r keys until you see a spinning globe in the center of the screen. From that you can use Disk Utility to check the internal hard drive.
    But I suspect your drive might be failing or it is totally corrupted. If the system is less then a year old you are still inside the one year warranty period and if you are I suggest you take it to an Apple store to checked out and fixed under that warranty.
    Also if the system is still within the one year warranty I suggest you buy the Applecare Extended warranty. You may need it.

  • My MacBook Air just shut down, I turned it back on, and got the grey screen with flashing question mark file icon. Turned it off again unplugged everything, turned it back on and got grey apple symbol and the loading grey whirlybird thing - but won't load

    Please tell me I haven't lost all my work .., freaking out!!

    Have you tried starting up in Safe Mode (hold shift key at startup)?
    If that doesn't work, try starting in Recovery mode (hold command r at startup) and run Disk Utility to repair your disk.

  • Black Screen, Grey Screen, then flashing question mark, now frozen....

    hi everyone,
    i know i have probably the most common problem - and i've tried to read all about the logic board problems which i'm fairly certain i have.
    I realize i will most likely have to buy a new macbook - but before i do - i need to retrieve files that are on my ibook g3 (bought in early 2003).
    This is what has happened in the past 2 days:
    1. I can hear the power start up (and chimes) but screen is completely black.
    2. Tried resetting PRAM and PMU, now blank grey screen sometimes appears.
    3. Now, grey screen with flashing question mark in the middle alternating with mac face. So i assumed this meant it couldn't locate my hard drive. So i found my ibook install disc and inserted it and restarted while holding down "C" key.
    4. Grey screen - with Apple (thought this was success) - then it turned to a large grey circle with a line through it (a slash). And then suddenly frozen.
    Since then it has just been a lot of lines through the screen alternating with completely grey screen, etc. along with any of the above-mentioned outcomes. I tried pushing on the lower-left-hand corner of the computer and yes, it affects the display - more or less lines, etc.
    How can i get my old files off of it? Do i buy a new macbook and connect them via fire wire cable and try that way? or will that not work if the above is happening? Or is it possible for someone (myself or perhaps IT professionals) to remove the hard drive from my old ibook and place it somewhere where i can copy over the files?
    Any help is appreciated - i know this is a popular topic - i've just had so many weird outcomes in the past 2 days i'm not exactly sure which solution (if any) would work for me right now.
    Thanks so much!

    Hi Ronda -
    I do have access to another mac (mini) with firewire at my work. Or I might go out and buy a new macbook this weekend as well (preferable since I don't really want my personal files on my work computer, etc.) But yes, i need to get my old files off of this one.
    I have never added additional memory or anything to it really since I got it. So it should be the original specs:
    iBook (14.1 LCD 900 MHz 32 VRAM)
    256MB memory
    Combo (DVD-ROM/CD-RW)
    Hard drive: 40GB
    Not a lot of space was remaining if i recall. I did get the 'disk full' notice a few weeks ago, but i did end up deleting a lot of stuff. Needless to say, i'm sure it was quite full, but not at maximum when this happened.
    Update: Last night i tried to start it up again, and it would ONLY go to a black screen this time (ie. no display at all). What do you think i should do?

  • White screen with flashing file icon with question mark mean

    What does this mean.   We are getting a white screen with flashing file icon with question mark inside the file. 

    It almost certainly means it can't find a bootable volume (one with OS X on it).
    Which means most likely you will have to find your original system installation DVD and install it. Then you should figure out what caused the problem.
    Read this to diagnose it before resorting to reinstalling the OS:
    http://support.apple.com/kb/TS1440
    Excerpt:
    Additional steps
    If your Mac still starts to a flashing question mark, follow the steps below. If any step resolves the issue, you don't need to continue to the next one.
    Select your Mac OS X startup disk with Startup Manager by restarting and holding the Option key. After your Mac starts up, restart again to verify that the flashing question mark does not appear.
    If the issue persists, insert your Mac OS X installation disc. Be sure to either use the disc that came with your Mac, or, if you installed a later Mac OS X version from disc, use the newer disc.
    MacBook Air note: On a MacBook Air, there are two options for starting up from Mac OS X media: Either connect a MacBook Air SuperDrive to the MacBook Air via the USB port and restart the computer, holding down the C key during startup, or use Remote Install Mac OS X to startup from a system software DVD that's located on a partner computer. Once started up from Mac OS X media, skip to step 3.
    Restart the computer, then hold the C key during startup.
    From the Utilities menu, choose Disk Utility. Don't click Continue.
    Select your Mac OS X disk (named "Macintosh HD" by default) in the left side of the Disk Utility window.
    Click the First Aid tab.
    Click Repair Disk to verify and repair any issues with your Mac OS X startup disk.
    After repairing the disk, try to start up normally.
    Important: If Disk Utility finds issues it cannot repair, you may need to back up as much of your data as possible (or use Time Machine to back up to a different disk), then erase the disk and reinstall Mac OS X. You should back up important files and data before erasing a drive. Erasing deletes everything on the hard disk (including things on your desktop). Also, you can install Mac OS X onto an external disk, start from the external disk, and use Migration Assistant to transfer items from your usual internal Mac OS X startup disk to the external disk, then erase the internal disk and reinstall Mac OS X.
    If the issue persists, and Disk Utility didn't find any irreparable issues, quit Disk Utility, quit the Installer, select your disk when prompted, and restart.
    If the issue continues, reset PRAM. Note: After resetting PRAM, if the computer starts up normally, reselect the startup disk in the Startup Disk preferences.
    If none of these steps resolve the issue, start up from the Mac OS X Installation disc and reinstall Mac OS X.

  • Hi guys, problem with grey screen and flashing question mark. on top of it while in utility, i'm unable to verify, verify disc permission or repair disc0 which is obviously my main hd. any ideas where to go from here? tried to reistall osx but no luck.

    hi guys, problem with grey screen and flashing question mark. should be straight forward affair but on top of it while in disc utility, i'm unable to verify, verify disc permission, repair or even erase disc0 which is obviously my main hd. any ideas where to go from here? tried to reinstall osx but no luck, stucked when asked to chose location to install osx. would really apreciate any kind of help with this cause i'm quite new mac user. ty

    If you don't have a backup, read this:
    https://discussions.apple.com/docs/DOC-1689

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