White Spot on LCD

Product Name: HP 450 Notebook PC
Serial Number: 5CG22610SF
Windows 7 32bit
White Spot on LCD...

Hello Waseem2012. I understand you have some white spots on your LCD.
This is normally a hardware problem related to the screen itself. I'd like you to try performing a hard reset before attempting any other solutions. Try the following.
Power down the notebook.
Remove the battery and AC power.
Hold power button for 20-30 seconds.
Replace battery and AC power.
Verify whether the issue was resolved and post the result.
If this doesn't work I suggest taking a look at the "troubleshoot differences between hardware and software problems" section of this document.
I hope this information is helpful; have a great day!
Please click the white star under my name to give me Kudos as a way to say "Thanks!"
Click the "Accept as Solution" button if I resolve your issue.

Similar Messages

G400s a white spot on lcd screen

dear lenovo,
please help me...
I recently bought a laptop in one day, and then I found a white spot on lcd screen.
Given these conditions if I could get a replacement with a new laptop?
Or do I just get a replacement just in the troubled lcd and how long the problem can be solved?
Please help to related parties to help the handling of the issues mentioned above.
Thank you for your attention.
model : G400s
serial : CBxxxxxxxx
machine waranty status: 2014-06-05
problem description : a white spot on lcd screen
buy date : sept18'2013
trouble date : sept19'2013
region: surabaya, east java-indonesia.
Moderator Note; s/n edited for member's own protection

Ardha,
Welcome to the forum. White spots on the LCD, typically a bright white spot most clearly seen against a white background like the forum, or google home page, is caused by pressure damage - pressure applied to back of the LCD panel.
Since you indicated that you have only had the system 1 day, unless you are aware of something that happened while in your care, I can only guess that the damage was done during transport or manufacturing. I would recommend you contact your point of purchase and ask to exchange the unit. I would also try to power up and inspect the new system immediately to make sure all is well.
Please also see my PM - I would like you to take a pic of the spot and email to me if possible. While random things happen, I'd like us to take a look at this.
Best regards,
Mark
ThinkPads: S30, T43, X60t, X1, W700ds, IdeaPad Y710, IdeaCentre: A300, IdeaPad K1
Mark Hopkins
Program Manager, Lenovo Social Media (Services)
twitter @lenovoforums
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A lot white spots in LCD screen Mac Pro

Hi,
I just bought mac pro 13-inch online directly from apple for only about 4 month, and today I found a lot white spots in the top left screen, it really make me fell unease, can apple replace the LCD? Thanks.

Yes, Apple can replace it. You've a one-year warranty - three years if you purchased AppleCare. Take your machine into your local Apple Store or an AASP and have them take a look at it.
Good luck,
Clinton

Faint White spots on LCD Display

Hi,
I have a few faint white spots on the LCD display of my Macbook Pro. I had similar problems with a previous Powerbook G4. The white spots are about the size of a Canadian nickel and are right in the middle of the display. Since they are in the middle of the display, they are quite annoying. I already tried cleaning the screen many, many times.
I tried to call Applecare but they wouldn't even listen what I had to say since I was outside the 90 day phone support. I was under the impression that the Macbook Pro had a warranty of 1 year; but if they won't listen to what I have to say, how can I get them to do any warranty service on my laptop?
Any suggestions or comments would be greatly appreciated. Thanks.

Hey everyone,
I've also experienced these same "white spots" on my Mac Book Pro. I purchased it about a year ago and they started appearing on my screen in October. It looks like someone used their finger tip and applied direct pressure on my display. They almost form a perfect circle pattern in the middle.
I took my computer to an Apple store in Toronto and they couldn't diagnose what the issue was so they did the screen replacement under warranty.
Unfortunately, it began happening AGAIN a few weeks ago and I took it back to a store today to have a "genius" look at it. Immediately, they said that it was a result of putting too much pressure on my screen. I wondered how the heck I could have accomplished this since I thought I treated my MBP like a baby. I was using a Crumpler laptop bag to tote my baby around and according to them a combination of; all the gear I was carrying (which isn't much), the fact that it was a shoulder bag (resting on my hip when I walk), and the fact that I use one of those Marware keyboard covers together (which applies pressure from within) contributed to the pressure put on the center of my screen. And ultimately, they won't replace the screen because it's "my fault".
I'm just bugged by it because...
1) The genius I originally dealt with didn't know what the problem was so I couldn't take any measures to better protect my computer after it was repaired. I could have bought a tougher case, made sure I was more aware of what else I put in my laptop bag (although I never put that much in it initially), or just left it at home.
2) The genius (who was quite rude actually and treated me like I was stealing from him) I dealt with the second time said he saw this issue quite often but there is no warning anywhere saying that the Mac Book Pro can be succeptible to this. Geez, I have friends/family with Mac laptops that treat them like crap and have no issues like this. Also, I know people with PC laptops that are built like tanks (who spent a fraction of the money I did) and can put up with alot of day to day punishment.
3) I bought the Marware keyboard cover AT the Apple store. Why are they selling something that has the ability to damage their laptop screens?
So I hope people can read this and take the proper precautions when storing their Mac Book Pros during transport. Luckily, the spots aren't too bad, I just make sure my desktop wallpaper is dark so the spots won't be so obvious.
Sorry Apple, you just lost a point with me.
Mac Book Pro 1.83 Mac OS X (10.4.8)
Mac Book Pro 1.83 Mac OS X (10.4.8)

Macbook pro retina display white spot(LCD Mura)

i have a macbook pro retina mid 2012 and i was traveling for 9 months and i had this problem for a while that my screen has a 2 bright white spots on the lower left quadrant of the screen it is an LG display and i researched online and people seem to be calling it an LCD mura. My macbook is out of warranty but i was wondering whether apple will replace the screen or not since it is a very common problem

Hello!
I bought mine in July 2012 and hadn't noticed any white spots until around December. I though maybe it was some problem with Firefox since I could only see it when surfing on internet but then one day I changed the background and realized that it was visible, as you say, on a light background. There I didn't see it on Lr od Ps.
I called yesterday to Apple (they don't have shops here in Oslo where I am located now) and tehy told me to go to the Authorized Service Provider.
I went this morning and they will change the screen for free as it is less than 1-year old. But recommended me to pay for the Apple Care... mmmhh...
I asked if he had seen these spots on more rMBP and he confirmed it. He had seen more although he couldn't tell me if it was a weakness of the Retina-screens..
Would be nice to know..
Do I have to start saving for the new replacement-screens to come?!
...until further notice I'll be 2 weeks without my beloved rMBP and my Adobe friends...

LCD have white spot

I have a macbook pro 15 retina.
The LCD have a pressure point ( white spot ) on it and I have the LCD replaced now .
What I can do to prevent that from happen again?
Is there any case i should get , I always take care of the computer and I never drop it or press it really hard.

Did apple replace the screen for you?

Hi ,i buy a new lcd screen for my laptop, and when technician turn it on 2 white spots, appears, he say that the base that support the lcd screen its the responsable of white spot its true ?

Hi ,i buy a new lcd screen for my laptop, and when technician turn it on 2 white spots, appears, he say that the base that support the lcd screen its the responsable of white spot its true ?

If you've had it for less than a year, then it's still under warranty. Take it to an Apple store or an authorized service facility. See http://support.apple.com/kb/HT1434

White spot on my Retina MacBook Pro?

Hello everyone again. I have a problem with the display (again, sadly ). This time, it isn't ghosting. The panel I have is the second generation LG panel display, or SJA2. While I was browsing on the web, I noticed a white spot visible on bright colors. I searched other forums, and apparently, it isn't a dead pixel, but another bad case of LCD Muras. I'm getting to the point where I'm tired of having to deal with flawed Apple products again. I paid a huge premium for this machine and I expected solid quality for this machine. It's ridiculous. I have heard too many issues with Retina MacBooks over the past 2 years since it debuted. And since my warranty ran out a year ago, I'm out of luck. Even worse, I didn't get AppleCare, which was my fault. I took great care of this laptop, and I never abused it, pinched it, threw it, or dropped it. I don't see how something like this could happen. So, please, I need as much help as I can get. I'm not knowledgeable on computers.
1) Do Samsung Panels suffer from the same problem as well? (I know they are not prone to ghosting, so that isn't a worry here.)
2) Is there anything else I can do to fix the LCD Mura issue, or am I going to have to replace the display completely? What else can I do?
3) Does anyone who suffered from the same issue as I have know what's going on, or know what's causing the LCD Muras? A manufacturing defect?
4) Would it be safe to buy a replacement Samsung screen from Ebay? I have to be careful just because getting a replacement doesn't guarantee an immediate fix.
Any help on this issue would be appreciated. I'll try to post a photo of the issue when I can. Thanks.

Janilynn wrote:
So what can I do? Will Apple fix it?
Yes, and you will have to pay.
If I have to pay, how much will it cost me?
Only an Apple genius bar technician can give you an accurate quote. It will not be inexpensive.
Ciao.

This white spots, and a little magenta line

I noticed recently that I have a couple of those white spots now on the right, center portion of my screen. I have one of the very first Aluminum PowerBook's, I got it in January 2004 immediately after the Titanium's were replaced. It's one slightly larger white spot, a smaller one above it as well a couple in the center. Also, there is a smallish magenta line on the right side of the screen. Is this a bad pixel(s)? I know these white spots were a big issue before, but at the time my computer didn't have them but now they do. Is this something AppleCare can help me with?

The same thing happened to me, and yes they should take care of it.
What you need to do is visit the Apple store and see a Genius to submit the repair request. All he needs to do is take a look at it and see if it's worthwhile. Most likely it is. When the Genius saw mine, he immediately said "yep I see it, anyone could see it..." And my 2 white spots were about than 1/16." Then they'll ship it off for you and probably replace the LCD. Mine should come back in a couple days.

Bright white spots on the screen?

Hey guys, my iPhone has developed these two bright white spots on the screen. I don't think it's a hardware problem because they are not there for every application. But I have tried restarting it, completely resetting it, etc with no success. The problem is I bought in July 2007 so my warranty is up. Am I screwed?

You can also look at LCD replacement from outside repair companies like iResQ.com. If you're not sure what's going on with the spots, you can also get a diagnosis within 24 hours from them before you decide to repair or resell. Replacement can be had for $130, back to you the day after receiving your order. Also, their techs are Apple-certified. Check it out if you're still having problems:
http://www.iresq.com/iphone/detail.php?prodID=P011327

Bright White Pixel on LCD - But NOT Visible on Black Background

Hi All,
Just noticed today on my macbook pro (Early 08 - july manufacture) that a small white spot has appeared. Not the blobby large spots that were common lcd problems before on older models, but almost a pinprick of a white spot.
Now its not a dead pixel, since its not black, and its not a stuck pixel, since it has no definite visible colour, also, it is NOT visible on a black background (is this due to the way LED backlights work???) so i dont think its a HOT pixel exactly...it is most visible on plain white backgound - but on any colour R/B/G it is visible as a spot that is brighter than the other area around.
...so...what is it, how can i find out what it is? and might warranty help (presumably for one pixel = no)?
What might i try? Anyone else have experience of this? Every other forum post forum either talks about: 1) dead pixel that si ALWAYS black 2) Pixel that is always white but even on black background 3) coloured pixel - none of which i have exactly, my white pixel is NOT at all visible on black background.

Hi:
I just want to tell you that my Macbook Pro is the same as yours, at it presents that small white spots problem.
In fact, let me tell you all, that those are not dead or stuck pixels, is a problem on the LCD itself, the pixels on that spots are lighter than the other pixels, that's why they look white, but they are not white. They are a lighter color than the other pixels. But again, those are not pixels, in fact they are a group of pixels, from 6 to 13 pixels eash one. Also you can notice like hairlines with the same issue.
My white spots are on the left side of the screen, y 4 of them.
Also, my screen haves particles inside.
I will take my laptop to the apple service senter, and it doesn't matter what they say, they will have to exchange my screen.

White spot gx620

Hello,
I have a big white spot on my screen at the back of the screen image. It will see when there is a dark image, whether in games, film or the desktop. What do I do please?

Contact MSI notebooks support and let them fix it.
Seems your LCD is not functioning the way it should.
Go here and ask online or call them: http://rma.msi.com.tw/rmaonline/RMASearchOnLine.aspx?language=fr&rcgroup=EU

White spot in new HP Envy touchsmart

I have a half inch white spot in the left bottom side. HP says that its not covered under ADP. What should I do now.. spent ₹65000 for a defective display

Hello again gautam221988,
It is good to hear from you again!
The reason I directed you to phone support is that I do not know the specifics of your product's warranty. By contacting support over the phone, you can inquire further.
For further documentation on pixel failure, please see the following documents for troubleshooting and diagnosing display panel issues on your notebook:
Pre-reading - About LCD Panel Defects and Terminology for HP Pavilion or Compaq Presario Notebook PCs
Diagnosing - Diagnosing a Liquid Crystal Display (LCD) for Damage
Troubleshooting - Resolving Problems with Notebook Displays (Windows 7)
Pre-Service reading - HP Pixel Policy
If you wish, you can acquire a new display assembly to replace the defective screen. To direct you to the appropriate steps, and provide you with the accurate part number, I will need to know the Product and Model Number of your notebook computer.
Please re-post with the results of your troubleshooting, and I look forward to your reply!
Regards
MechPilot
I work on behalf of HP
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20" acd white spots/burn in?

i have an 8month old ACD 20" with my macpro quad.
ive noticed over the past few months even wheni got it, had some sort of white spot/burn in (like something is touching the back of the lcd screen.
i remember reading about something about similar issues with powerbooks before even on the apple website cant find the link to reference.
but since i didnt purchase the display with my macpro but i have apple care warranty and the display is under the 1 year hardware warranty and was told it was capable of being covered with my macpro apple care and/or with the one year warranty.
im wondering if anyone has experienced the same issue or know if this is replaceable from apple?
the size of it sometimes changes, ive originally noticed it was the size of a quarter, then to a nickel...ive cleaned off the monitor and softly rubbed ver the area with a non-damaging cloth but still no results.
any suggestions?
thanks!

Hi-
The article to which you are referring follows:
http://www.apple.com/support/powerbook/displayprogram/
I would take the display in for warranty repair. It is repairable/replaceable (up to Apple).
Don't let the 1 year lapse.
Also, since you are still under the 1 year limit, you can still purchase Applecare for the display:
http://store.apple.com/1-800-MY-APPLE/WebObjects/AppleStore.woa/wa/RSLID?mco=149 730D6&nplm=MA517LL/A

White spotting on MBP - You've got to be kidding me

All,
I have a week 11 MBP that I received as a system replacement for a PB G4 that had to be sent back 4 times for white spotting on my LCD. I was grateful to Apple for approving this exchange for me and have been mostly happy with my MBP.
Well, much to my dismay, I woke up this morning to what looks like white spotting on my MBP - You've got to be kidding me! It's strange, but just to the center-left and center-right of my LCD are a series of white spots in perfect circles. I can see six of them right now. They are about 1/4 inch in diameter and very noticeable with all background colors.
I absolutely cannot believe this - I am VERY frustrated with this. Has anyone else noticed this?
- JB

Richard, I agree with what you are saying in terms of outsourcing. I agree with you that it is a "Quality Control" issue. It is good to keep in mind that until the mid 70's Japanese made goods were also like how we perceive the Chinese ones today. And just remember how bad the craftsmanship were within GM cars made in the States in the late 80's and Mercedes made in Germany in the 90's.. Companies do take notice of consumer complaints and get their act together in the end.. Sadly we are on the recieving end of this right now and acting like the guinea pigs, I guess it is the price to pay sometimes when being the first to test new technology. Having said that I have all the faith in Apple to resolve the issues and support us with all the concerns. I had to replace mine too and the current one has the CPU whine but I am getting around it with temp. fixes until something solid is announced.. Kind regards

White Spot on LCD

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