White spot on Retina Display

Ordered directly from Apple Store and discovered white spot. Sent email to apple support and had a return call within minutes. Talked to software support first and after a brief description transferred me to sales who after explaining the issue said they would send out a new one which was shipped two days later. Phone support was incredible. Was on the phone for less than 15 min and very happy with the solution. For those wondering I did not see the spot until making the background white. Does not show with other background pictures.

I think we have the same issue. I bought my Macbook rpo retina last sept 2012. I jsut discovered it recently as I often watch Tv shows on my ipad3. I happened to watch a tv show in my mbpr lately and saw this tiny white flickering dot on the top left corner of my display. I see it only intermittently meaning in some instances you see it sometimes not. It only happens when in full screen using QT player. If I minimize it and back to ful scrn, the dot disappears. After few mins it may or may not show up.
I brought it to apple customer service and they cant duplicate the issue. I told them its random and they should wait for it. They said theyve been watching tv shows in full scrn for 2 days already and it didnt happen. I even showed them video clips - I record the tiny dot flickering using my iPhone - but still they cant reproduce the issue. After I brought it back home, I immediately watch a TV show and see it once again. It dosappears once you minimize it and returning to full scrn mode the flickering disappears.
So I thought Why would it disappear once I minimize it? If its hardware then it should be there all the time! and so I use VLC player instead to check if it would happen as well. for sevral days, I used vlc player to watch all movies/videos and IT DID NOT HAPPEN AT ALL! There is no tiny white dot flickering with VLC! and so I thought maybe this is firmware or driver...and so when the macbook pro has an update recently about 2.0 something...I thought it would resolve the issue but it didnt.
I have inserted a copy of the flickering tiny white dot...

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White spots on retina display

Just discovered white spots on my retina display, bought it 2 months ago. Is it still possible to get it replaced?

More likely than not, Apple will replace the screen - they actually have to replace the whole 'top hinge' to get to the screen, but if I were you I would waste no time in getting it repaired, under warranty.
If I had had a Retina MacBook Pro when I was 16, high school homework would have been a lot simpler! I had a typewriter. A nice IBM Selectric, but just a typewriter. I didn't get my first computer until I was 18 and in college (and it was helpful).
Ah, but you kids today have it made!
Good luck,
Clinton

"White Spot" in the Display

hi all
I know that the "white Spots" issue has been identified by apple on the 15" machines,but i'm having this problem on my 17" PB,a single white spot is cleary visible on the center of the display.
does my warranty cover this problem?or even better,could apple white spot exchange program cover my problem?
thanks

I also have this, i did take it into an apple store, they said they could replace it but it would take 4 weeks. thats a long time when you use it for work.
i'm just trying to find a window in my schedule and then i can put it in. it is a free replacement if you are within your warranty.
the whitespot on my display is in the bottom third of the screen. i also get a few hotspots around the edges of the display.
Mark.

Faint White spots on LCD Display

Hi,
I have a few faint white spots on the LCD display of my Macbook Pro. I had similar problems with a previous Powerbook G4. The white spots are about the size of a Canadian nickel and are right in the middle of the display. Since they are in the middle of the display, they are quite annoying. I already tried cleaning the screen many, many times.
I tried to call Applecare but they wouldn't even listen what I had to say since I was outside the 90 day phone support. I was under the impression that the Macbook Pro had a warranty of 1 year; but if they won't listen to what I have to say, how can I get them to do any warranty service on my laptop?
Any suggestions or comments would be greatly appreciated. Thanks.

Hey everyone,
I've also experienced these same "white spots" on my Mac Book Pro. I purchased it about a year ago and they started appearing on my screen in October. It looks like someone used their finger tip and applied direct pressure on my display. They almost form a perfect circle pattern in the middle.
I took my computer to an Apple store in Toronto and they couldn't diagnose what the issue was so they did the screen replacement under warranty.
Unfortunately, it began happening AGAIN a few weeks ago and I took it back to a store today to have a "genius" look at it. Immediately, they said that it was a result of putting too much pressure on my screen. I wondered how the heck I could have accomplished this since I thought I treated my MBP like a baby. I was using a Crumpler laptop bag to tote my baby around and according to them a combination of; all the gear I was carrying (which isn't much), the fact that it was a shoulder bag (resting on my hip when I walk), and the fact that I use one of those Marware keyboard covers together (which applies pressure from within) contributed to the pressure put on the center of my screen. And ultimately, they won't replace the screen because it's "my fault".
I'm just bugged by it because...
1) The genius I originally dealt with didn't know what the problem was so I couldn't take any measures to better protect my computer after it was repaired. I could have bought a tougher case, made sure I was more aware of what else I put in my laptop bag (although I never put that much in it initially), or just left it at home.
2) The genius (who was quite rude actually and treated me like I was stealing from him) I dealt with the second time said he saw this issue quite often but there is no warning anywhere saying that the Mac Book Pro can be succeptible to this. Geez, I have friends/family with Mac laptops that treat them like crap and have no issues like this. Also, I know people with PC laptops that are built like tanks (who spent a fraction of the money I did) and can put up with alot of day to day punishment.
3) I bought the Marware keyboard cover AT the Apple store. Why are they selling something that has the ability to damage their laptop screens?
So I hope people can read this and take the proper precautions when storing their Mac Book Pros during transport. Luckily, the spots aren't too bad, I just make sure my desktop wallpaper is dark so the spots won't be so obvious.
Sorry Apple, you just lost a point with me.
Mac Book Pro 1.83 Mac OS X (10.4.8)
Mac Book Pro 1.83 Mac OS X (10.4.8)

HT201401 white constellation on retina display

My display has got white constellations or like bright spots which seems disturbing much when there are white backgrounds.
any solution to remove these white bright constellations ?

Basic troubleshooting from the User's Guide is reset, restart, restore (first from backup then as new). Has any of this been tried?
It's possible that a reset or restore will clear things up... more likely the device has a hardware issue but it's worth trying the simple troubleshooting first.
If it is a hardware issue, take it to Apple for evaluation and possible replacement.

White spot in display. (The new iPad)

Hi, I have one little white spot in my display on my the new iPad.
I see it only light tone in dark tone it invisible.
This is a problem or not?
http://s1.ipicture.ru/Gallery/Viewfull/10001981.html
Thanks

It's not easy because , I'm from Russia =(
I see that this problem have many people.
I had the same problem in my Macbook pro.

Dead pixel surrounded by white spots

I have had my Powerbook G4 for about 3 months and have noticed a dead black pixel in the lower, center portion of the screen. I believe this deadpixel is abnormal because a cluster of white light surrounds it making the area appear larger than just the dead pixel (the white cluster is most apparent under greens, blues, dark colours). The white spot surrounding the dead pixel appears to be increasing in intensity and size.
Does anyone familiar with this problem? Could the dead pixel be affecting the pixels surrounding it? Will Apple replace my screen?
Denise.
Powerbook G4 Mac OS X (10.3)

Hi Denise & Welcome to Apple Discussions --
Take a look at the following Apple Kbase article, if you haven't already: http://docs.info.apple.com/article.html?artnum=22194
You also might find this web page to be of interest: http://forum.notebookreview.com/showthread.php?t=11976
Sometimes, you can get rid of dead pixels by very, very gently massaging the are of the dead pixel with your thumb -- this doesn't always work, of course and you need to rub very, very gently.
Bottom line: if you're unhappy with how the screen looks because of the dead pixel(s), you need to take it in to have Apple look at it to determine what can be done. No one on here can make that call or can accurately predict what Apple will say.
Good luck.
-- JDee
PS You may have heard that some PowerBooks suffered from a known problem of faint white spots in the display, see http://docs.info.apple.com/article.html?artnum=86632 But, as you can see, this issue was with PowerBooks produced a while back (and at least 2 or 3 revisions ago, and to the best of my knowledge the problem has been resolved.

Tiny white spot on MacBook Pro With Retina Display Screen

I bought my MacBook Pro with retina display on July 10,2012 It has been working fine but then, I noticed a white spot on the left side of the screen. It's real tiny, proably not even an inch big but I can see it. Other peole have not been able to see it, But I can. I spoke to AppleCare, they said to mail it in to have them look at it since I don't live near an Apple Store. But is it really worth sending my computer in for something that is so small? It is also too late to return my computer.
P.S I think and so does AppleCare, that it is a dead pixel
Should I send it in? Has anyone ever mailed in their computer to Apple before? What is it like? Is it a good or bad experiance? How long does it take for you to get it back?
Thank You!

I think we have the same issue. I bought my Macbook rpo retina last sept 2012. I jsut discovered it recently as I often watch Tv shows on my ipad3. I happened to watch a tv show in my mbpr lately and saw this tiny white flickering dot on the top left corner of my display. I see it only intermittently meaning in some instances you see it sometimes not. It only happens when in full screen using QT player. If I minimize it and back to ful scrn, the dot disappears. After few mins it may or may not show up.
I brought it to apple customer service and they cant duplicate the issue. I told them its random and they should wait for it. They said theyve been watching tv shows in full scrn for 2 days already and it didnt happen. I even showed them video clips - I record the tiny dot flickering using my iPhone - but still they cant reproduce the issue. After I brought it back home, I immediately watch a TV show and see it once again. It dosappears once you minimize it and returning to full scrn mode the flickering disappears.
So I thought Why would it disappear once I minimize it? If its hardware then it should be there all the time! and so I use VLC player instead to check if it would happen as well. for sevral days, I used vlc player to watch all movies/videos and IT DID NOT HAPPEN AT ALL! There is no tiny white dot flickering with VLC! and so I thought maybe this is firmware or driver...and so when the macbook pro has an update recently about 2.0 something...I thought it would resolve the issue but it didnt.
I have inserted a copy of the flickering tiny white dot...

Macbook pro retina display white spot(LCD Mura)

i have a macbook pro retina mid 2012 and i was traveling for 9 months and i had this problem for a while that my screen has a 2 bright white spots on the lower left quadrant of the screen it is an LG display and i researched online and people seem to be calling it an LCD mura. My macbook is out of warranty but i was wondering whether apple will replace the screen or not since it is a very common problem

Hello!
I bought mine in July 2012 and hadn't noticed any white spots until around December. I though maybe it was some problem with Firefox since I could only see it when surfing on internet but then one day I changed the background and realized that it was visible, as you say, on a light background. There I didn't see it on Lr od Ps.
I called yesterday to Apple (they don't have shops here in Oslo where I am located now) and tehy told me to go to the Authorized Service Provider.
I went this morning and they will change the screen for free as it is less than 1-year old. But recommended me to pay for the Apple Care... mmmhh...
I asked if he had seen these spots on more rMBP and he confirmed it. He had seen more although he couldn't tell me if it was a weakness of the Retina-screens..
Would be nice to know..
Do I have to start saving for the new replacement-screens to come?!
...until further notice I'll be 2 weeks without my beloved rMBP and my Adobe friends...

Macbook Pro w/ Retina Display produces small white spots, how do I clean the screen?

How do I remove the white spots from the Macbook Pro display? The cleaning cloth takes out few of the spots, but I don't want to apply so much pressure on the display, as it may damage it. I'm a little nervous about using liquids, should I? Any solutions? Cloths? Liquids? Etc.

I've noticed that people offer various personal advice on this, but nobody references the engineers who actually designed and built the screen. I'm assuming Apple did consult the engineers on this issue and they actually took the time to write about it in the "MacBook Pro Important Product Information Guide." They probably thought it was important or something. ;-)
I'll quote page 2 from the 2012 rMBP version:
"Cleaning the McBook Pro Screen To clean your MacBook Pro screen, first shut down your MacBook Pro and unplug the power adapter. Then dampen the included cleaning cloth with just water and wipe the screen. Do not spray liquid directly on the screen." (Emphasis added.)
Coming from a machining background, I would recommend using a swirling motion to avoid wearing the screen in a uniform manner. Take note that this is not explicitly stated in the guide, and is probably not necessary considering the included cloth is so soft that it probably wouldn't affect the screen this way.

White spot on my Retina MacBook Pro?

Hello everyone again. I have a problem with the display (again, sadly ). This time, it isn't ghosting. The panel I have is the second generation LG panel display, or SJA2. While I was browsing on the web, I noticed a white spot visible on bright colors. I searched other forums, and apparently, it isn't a dead pixel, but another bad case of LCD Muras. I'm getting to the point where I'm tired of having to deal with flawed Apple products again. I paid a huge premium for this machine and I expected solid quality for this machine. It's ridiculous. I have heard too many issues with Retina MacBooks over the past 2 years since it debuted. And since my warranty ran out a year ago, I'm out of luck. Even worse, I didn't get AppleCare, which was my fault. I took great care of this laptop, and I never abused it, pinched it, threw it, or dropped it. I don't see how something like this could happen. So, please, I need as much help as I can get. I'm not knowledgeable on computers.
1) Do Samsung Panels suffer from the same problem as well? (I know they are not prone to ghosting, so that isn't a worry here.)
2) Is there anything else I can do to fix the LCD Mura issue, or am I going to have to replace the display completely? What else can I do?
3) Does anyone who suffered from the same issue as I have know what's going on, or know what's causing the LCD Muras? A manufacturing defect?
4) Would it be safe to buy a replacement Samsung screen from Ebay? I have to be careful just because getting a replacement doesn't guarantee an immediate fix.
Any help on this issue would be appreciated. I'll try to post a photo of the issue when I can. Thanks.

Janilynn wrote:
So what can I do? Will Apple fix it?
Yes, and you will have to pay.
If I have to pay, how much will it cost me?
Only an Apple genius bar technician can give you an accurate quote. It will not be inexpensive.
Ciao.

Macbook Pro Retina Display, a rough spot on the screen.!!!

I bought my Macbook Pro (Retina Display) from a Authorised Reseller in Malidves. Its been 3 weeks since i've bought it. Few days back i noticed a white spot on the screen. I tried to wipe the spot off with the cleaning cloth. to my surprise, the spot didn't fade. The spot was rough to touch. Any ideas what it might be???

Take it back to the reseller. Your warranty should cover that problem.
Ciao.

My iPad mini retina display wifi 16 GB is showing blank white display and is like frozen. I can't shut it down or restart. It was working perfectly till 13/4/2015 night and next day morning it showing this problem.Please help........

My iPad mini retina display wifi 16 GB is showing blank white display and is like frozen. I can't shut it down or restart. It was working perfectly till 13/4/2015 night and next day morning it showing this problem.There is no physical damage to my iPad and is in perfect good condition. I updated the latest OS 8.3 version 3 days before this issue happened. I took it to the apple authorised service centre but to my shock they told the display and unit has to be replaced which will cost me Rs.15000/-. It's just been one year and 7 days only since i bought my iPad,i.e, just 7 days out of warranty period only.I don't find any fault with the hardware neither no physical damage is there. Need help to sort out this issue.

My iPad mini retina display wifi 16 GB is showing blank white display and is like frozen. I can't shut it down or restart. It was working perfectly till 13/4/2015 night and next day morning it showing this problem.There is no physical damage to my iPad and is in perfect good condition. I updated the latest OS 8.3 version 3 days before this issue happened. I took it to the apple authorised service centre but to my shock they told the display and unit has to be replaced which will cost me Rs.15000/-. It's just been one year and 7 days only since i bought my iPad,i.e, just 7 days out of warranty period only.I don't find any fault with the hardware neither no physical damage is there. Need help to sort out this issue.

So, my Macbook Pro with retina display only prints in black and white. My printer, officejet 4620 series [555DE4], is not the problem. I want to know how to be able to print in color as well??

So, my Macbook Pro with retina display only prints in black and white. My printer, Officejet 4620 series [555DE4], is not the problem. I want to know how to be able to print in color as well??

In the Print dialog, select the Color Matching tab and then select Vendor Matching.

How do i clean spots on monitor of macbook pro with retina display?

how do i clean spots on monitor of macbook pro with retina display?

Light alcohol cleaners, like what you use for camers lenses, works. Just do not have the soft cloth cleaning pad dripping wet ... dripping wet will allow fluid to get onto internal components.

White spot on Retina Display

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