White spot replacement scheme still available

I bought a 15" Aluminium G4 about 5 years ago and after using it for a year it developed white spots on the screen.
At the time, I contacted Apple and was told I would have to pay for a new screen, some extortionate amount. Not happy (at all) with Apple I used it for a few more months and then bought a PC, which I've used since.
Since then, I recently decided to use the G4 for playing music in a room in my house and Lo and Behold!... the spot was still there.
Curious, I went online and found that Apple had already launched a screen replacement for this issue when I called and published a range of serial numbers (of which this falls between) of affected machines.
What are the chances of getting it repaired for free by Apple? Don't laugh (I know they're ruthless).

Point well-made, Braby. I wasn't completely sure from his relating of the circumstances.
Lister 888: at this point your only option is to make a case for service through Apple Customer Relations 1-800-767-2775. Documentation is important.
Out of curiosity, does the serial number of your white-spot PB start with "W8"? There are a lot of reports of PBs from the same factory having display issues, although they are usually vertical lines, not spots. (Don't post your serial number--yes or no will suffice.)

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I would like to inquire about how I could have my iPad 2 repaired or replaced. I bought it With a credit card via apple store website last June 19 of this year. At first, I already noticed a little white spot in the middle of the screen visible when the d

I would like to inquire about how I could have my iPad 2 repaired or replaced. I bought it With a credit card via apple store website last June 19 of this year. At first, I already noticed a little white spot in the middle of the screen visible when the display on screen is dark. I thought this was okay. Now, My problem with it is that, it now has green discolorations at the center whenever the screen display is black or dark I.e. When a website's color is black or dark or whenever I go to the search interface.
I am from the Philippines.
Please attend to this inquiry as promptly as possible. I'm sorry I have to send it here since I cannot see any email or inquiry page on the apple website. I also cannot reach the toll free number on my mobile phone.
Thank you very much.
<Serial Number Edited by Host>

You can find out how to get service for your iPad on this web page:
http://support.apple.com/kb/index?page=servicefaq&geo=Philippines&product=ipad
Regards.

My Macbook air flash had gone for a month and I saw Apple's Macbook air flash storage drive replacement program. I'm not sure whether that program is still available for the broken device or not. Now, I'm booting from the external hard drive. Thank you.

My Macbook air flash had gone for a month and I saw Apple's Macbook air flash storage drive replacement program. I'm not sure whether that program is still available for the broken device or not. Now, I'm booting from the external hard drive. Warranty has gone in October 2013..
I want to send back my macbook air back to apple store. The problem is that I bought it from US and now, I'm using it in Myanmar. If the program is free of charge for my device, it's worth trying to send back to US. Since mine is broken, I'm afraid Apple will take charges for reparing.
So, if anyone having the same problem as me, I would like to get suggestion....
Thank you!!

I have no idea about how to handle the international aspect of your question.
But here is the Apple writeup about the problem and the remedy. Maybe that will help you.
http://www.apple.com/support/macbookair-flashdrive/

After I configure my time capsule to my newly replaced macbook hard drive, are my old backups still available?

After I configure my time capsule to my newly replaced macbook hard drive, are my old backups still available?

How old was this backup? It sounds like it was at least several weeks old.
You can look directly in the TM backup for the music.
1. Connect to the external HDD the backup is kept on.
2. Open a Finder window and select the backup drive in the left hand panel. Double click into the folders until you see a list of folders with dates.
These are the incremental backups. You can start at the top or the bottom of the list but I suggest you double Latest/<HDD Name>/Users/<Account Name>/Music/iTunes/iTunes Media/Music. From this location you can start looking for the "missing" music. When/if you find it you can simply drag-n-drop to ~/Music/iTunes/iTunes Media/Music on the internal HDD.
If the music is actually not in the backups (for whatever reason) then you've got a problem.
You can download the uploaded files from the cloud by deleting the affected tracks from the iTunes library (but not the cloud!), highlighting multiple tracks at once, right-clicking and choosing "download."

My ipod touch screen has gone white with bright white spots, I have restored it but it is still white. It shows in ITunes but I cant do anything with it. Can anyone help please

My Ipod touch screen has gone white with bright white spots on it. I have restored it and it shows in ITunes but the screen is still white. Is there anything I can do? The warranty has run out so I will have to pay for any repairs (if it can be repaired). Any help would be much appreciated. Thank you in advance.

If you still have problems after restoring the iPod to factory defaults/new iPod then you very likely have a hardware problem. I would make an appointment at the Genius Bar of an Apple store.

Several white spots in the middle of the display, please help!

Hello!
I've already searched through the discussions and found some people with similiar display issues. But I just had to post this question because I'm panicing.
I turned on my MacBook Pro 1.83 (It's from July '06) today just to notice a white spot at the right center of the display. At first I thought it was just some smear from a fingertipp, but it wouldn't go away. So I changed my wallpaper from the colourful one I have to a solid light grey default wallpaper.
Then I noticed that I have 6 ! spots all forming a circle in the middle of the screen.
I've been treating my MacBook Pro like a baby and mostly at home. Right now I'm using it exclusively at home because it's now semester break for my University. So it wasn't moved. Just sitting on my desk.
Does anybody know if Apple will repair this? I'm still in the first year, obviously and have bought the Care Protection Plan. So I have 3 years.
Some of the people here and on the net seem to have theirs repaired under warranty. But with display, you never know what they'll say.
Any help and answers appreciated!
Greetings from Germany.
MacBook White 1,83 Ghz Mac OS X (10.4.7) Early model from July '06

I have now spoken to a local store which does repairs for Apple here.
(Funny thing: in Germany you can't send the Notebooks back to Apple for repairs anymore. You have to go to a Service Provider, which could be a problem outside of big cities.)
He's says it's a known problem which will be covered by the warranty:
so if this happen to any of you, don't panic like me: Apple will repair it.
Now I hope my replacement screen won't have any pixel failures.

Macbook Pro High Res Screen getting White Spot/Mura

I have 2012 MBP with the High res screen. Bought it back in August. I noticed today that I see a little mura/white spot devloping in the screen. Its not noticeable on dark backgrounds, only light colors. But on light colors, its very noticeble. Im still under my year of Apple Care. What is the likeliness they'll replace the screen? Also I added a ssd to my mac via the OWC data doubler, will i need to put the opitcal drive back in before I take it in? WIll they through a fit if they find out?

I have 2012 MBP with the High res screen. Bought it back in August. I noticed today that I see a little mura/white spot devloping in the screen. Its not noticeable on dark backgrounds, only light colors. But on light colors, its very noticeble. Im still under my year of Apple Care. What is the likeliness they'll replace the screen? Also I added a ssd to my mac via the OWC data doubler, will i need to put the opitcal drive back in before I take it in? WIll they through a fit if they find out?

Bright white spots on the screen?

Hey guys, my iPhone has developed these two bright white spots on the screen. I don't think it's a hardware problem because they are not there for every application. But I have tried restarting it, completely resetting it, etc with no success. The problem is I bought in July 2007 so my warranty is up. Am I screwed?

You can also look at LCD replacement from outside repair companies like iResQ.com. If you're not sure what's going on with the spots, you can also get a diagnosis within 24 hours from them before you decide to repair or resell. Replacement can be had for $130, back to you the day after receiving your order. Also, their techs are Apple-certified. Check it out if you're still having problems:
http://www.iresq.com/iphone/detail.php?prodID=P011327

A little white "spot"

Hi,
I've got a 15 inch macbook pro that I purchased in late 2007. As I was looking to the left of my screen I see what can only be described as a little white "spot". I wiped the screen and it's still there. What is this? What can I do about it?

You don't say how big the "spot" is but it sounds like a dead pixel. What can you do about it? Not much other then have your display replaced. Luck of the draw I guess as I've owned many a MacBook and never had a dead pixel on any of them. I do have two 30" Cinema Displays and on one of them I have a dead black pixel but it is so tiny it is of little annoyance.

White spots on retina display

Just discovered white spots on my retina display, bought it 2 months ago. Is it still possible to get it replaced?

More likely than not, Apple will replace the screen - they actually have to replace the whole 'top hinge' to get to the screen, but if I were you I would waste no time in getting it repaired, under warranty.
If I had had a Retina MacBook Pro when I was 16, high school homework would have been a lot simpler! I had a typewriter. A nice IBM Selectric, but just a typewriter. I didn't get my first computer until I was 18 and in college (and it was helpful).
Ah, but you kids today have it made!
Good luck,
Clinton

White spot on my phone's screen

So last night I was playing some Peggle on my phone and I noticed that there was a white spot on the screen. It's not noticeable when watching videos, but it is really noticeable and distracting when I get to a dark scene in a movie or when I view pictures. This phone has not been dropped, hit, bumped, or anything similar. The phone is still under warranty, will apple repair/replace the screen for free or do I have to pay a fee?
Also: It is not a dead or a stuck pixel. It's a discoloration in part of the screen.
Message was edited by: Hi Im Sonic

If they consider it to be a defect then you'll get a replacement right away. When I got my first iPhone 4 I noticed a small black spec underneath the screen. It was well was not a stuck pixel but perhaps dust or metal. I was worried they would not replace it as you had to look to see it, but once you knew it was there it was all you could see.
Apple saw the spec and immediately replaced the phone. The lady said to me, "A defect is a defect."

Mysterious white spots

What has likely caused these white spots on the screen? Is it a faulty LCD?

That is most definitely water. I just had the same issue... so maybe someone else got your phone wet and didn't tell you...
I decided to wait for a few days to take it in and get replaced (I had a warrenty but still, who wants to spend $170). What I noticed is that the water spots started to dissapear on their own! First not very noticibley from around the edges but then more and more, and I realized it was whenever my phone was warmer than usual. In a sense the water was evaporating from under the screen. Do NOT use a hair dryer or anything on the screen, but what I did to further the process was turn my navigation map on (because the screen will not shut off then), turned the brightness up all the way, and left my phone on a desk in the sun. Those 3 things combined warmed my phone up and the spots all have dissappeared. I mean it may take a few days of repeating this, and obviously the battery will drain. But my water damage under my screen is COMPLETELY gone. I still can't believe it and I just wanted to share in hopes I can help someone else, because I searched high and low for answers online and it was only because I decided to wait to go into the store to get a replacement that I figured this out.

White spot on the screen Ipad 4th gen

Hello. On Christmas get the new iPad, till today 7/1/13 ipad was in original silicon packing that it came in, today get apple case and bought zagg shield, right before installing get off original packing cleaning the dust saw a white spot, firstly thought i was a scratch but then ran spotter app and realized that on some colours I can see it. Now im looking only on that spot and its annoy me.

The iPad is built as a solid unit and as such they would need to replace the whole unit (not just the glass). Engraving is only available through the Apple online store and as such, the replacement would not be engraved.
I have heard of AppleCare phone support being able to organise engraved replacements in rare circumstances but the wait times are around 4 weeks.

White spot on my Retina MacBook Pro?

Hello everyone again. I have a problem with the display (again, sadly ). This time, it isn't ghosting. The panel I have is the second generation LG panel display, or SJA2. While I was browsing on the web, I noticed a white spot visible on bright colors. I searched other forums, and apparently, it isn't a dead pixel, but another bad case of LCD Muras. I'm getting to the point where I'm tired of having to deal with flawed Apple products again. I paid a huge premium for this machine and I expected solid quality for this machine. It's ridiculous. I have heard too many issues with Retina MacBooks over the past 2 years since it debuted. And since my warranty ran out a year ago, I'm out of luck. Even worse, I didn't get AppleCare, which was my fault. I took great care of this laptop, and I never abused it, pinched it, threw it, or dropped it. I don't see how something like this could happen. So, please, I need as much help as I can get. I'm not knowledgeable on computers.
1) Do Samsung Panels suffer from the same problem as well? (I know they are not prone to ghosting, so that isn't a worry here.)
2) Is there anything else I can do to fix the LCD Mura issue, or am I going to have to replace the display completely? What else can I do?
3) Does anyone who suffered from the same issue as I have know what's going on, or know what's causing the LCD Muras? A manufacturing defect?
4) Would it be safe to buy a replacement Samsung screen from Ebay? I have to be careful just because getting a replacement doesn't guarantee an immediate fix.
Any help on this issue would be appreciated. I'll try to post a photo of the issue when I can. Thanks.

Janilynn wrote:
So what can I do? Will Apple fix it?
Yes, and you will have to pay.
If I have to pay, how much will it cost me?
Only an Apple genius bar technician can give you an accurate quote. It will not be inexpensive.
Ciao.

Tiny white spot on MacBook Pro With Retina Display Screen

I bought my MacBook Pro with retina display on July 10,2012 It has been working fine but then, I noticed a white spot on the left side of the screen. It's real tiny, proably not even an inch big but I can see it. Other peole have not been able to see it, But I can. I spoke to AppleCare, they said to mail it in to have them look at it since I don't live near an Apple Store. But is it really worth sending my computer in for something that is so small? It is also too late to return my computer.
P.S I think and so does AppleCare, that it is a dead pixel
Should I send it in? Has anyone ever mailed in their computer to Apple before? What is it like? Is it a good or bad experiance? How long does it take for you to get it back?
Thank You!

I think we have the same issue. I bought my Macbook rpo retina last sept 2012. I jsut discovered it recently as I often watch Tv shows on my ipad3. I happened to watch a tv show in my mbpr lately and saw this tiny white flickering dot on the top left corner of my display. I see it only intermittently meaning in some instances you see it sometimes not. It only happens when in full screen using QT player. If I minimize it and back to ful scrn, the dot disappears. After few mins it may or may not show up.
I brought it to apple customer service and they cant duplicate the issue. I told them its random and they should wait for it. They said theyve been watching tv shows in full scrn for 2 days already and it didnt happen. I even showed them video clips - I record the tiny dot flickering using my iPhone - but still they cant reproduce the issue. After I brought it back home, I immediately watch a TV show and see it once again. It dosappears once you minimize it and returning to full scrn mode the flickering disappears.
So I thought Why would it disappear once I minimize it? If its hardware then it should be there all the time! and so I use VLC player instead to check if it would happen as well. for sevral days, I used vlc player to watch all movies/videos and IT DID NOT HAPPEN AT ALL! There is no tiny white dot flickering with VLC! and so I thought maybe this is firmware or driver...and so when the macbook pro has an update recently about 2.0 something...I thought it would resolve the issue but it didnt.
I have inserted a copy of the flickering tiny white dot...

White spot replacement scheme still available

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