White Spot

I recently received my laptop that customizable about 1 week ago. And at first I've been noticing a white spot (kind of blurry and only is really visible on a white screen) on my screen. I thought that it would eventually disappear but it didn't. I really want to get this fixed and I don't think I should be paying for this due to the fact that it wasn't even my fault for this defect. But the problem is, that I really can't send the laptop away for weeks because I have school and really need a computer at the moment. Is there any ways to fix this fast, can I send this to an authorized hp repair center, which is nearby (under warranty)? Or do I really have to ship my laptop and wait for a really long time?

Hi @Animallx ,
Thank you for visiting the HP Support Forums and Welcome. Please call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link to get the support number for your region. They will be happy to assist you immediately.
Thanks.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom to say “Thanks” for helping!

Similar Messages

White spot on my Retina MacBook Pro?

Hello everyone again. I have a problem with the display (again, sadly ). This time, it isn't ghosting. The panel I have is the second generation LG panel display, or SJA2. While I was browsing on the web, I noticed a white spot visible on bright colors. I searched other forums, and apparently, it isn't a dead pixel, but another bad case of LCD Muras. I'm getting to the point where I'm tired of having to deal with flawed Apple products again. I paid a huge premium for this machine and I expected solid quality for this machine. It's ridiculous. I have heard too many issues with Retina MacBooks over the past 2 years since it debuted. And since my warranty ran out a year ago, I'm out of luck. Even worse, I didn't get AppleCare, which was my fault. I took great care of this laptop, and I never abused it, pinched it, threw it, or dropped it. I don't see how something like this could happen. So, please, I need as much help as I can get. I'm not knowledgeable on computers.
1) Do Samsung Panels suffer from the same problem as well? (I know they are not prone to ghosting, so that isn't a worry here.)
2) Is there anything else I can do to fix the LCD Mura issue, or am I going to have to replace the display completely? What else can I do?
3) Does anyone who suffered from the same issue as I have know what's going on, or know what's causing the LCD Muras? A manufacturing defect?
4) Would it be safe to buy a replacement Samsung screen from Ebay? I have to be careful just because getting a replacement doesn't guarantee an immediate fix.
Any help on this issue would be appreciated. I'll try to post a photo of the issue when I can. Thanks.

Janilynn wrote:
So what can I do? Will Apple fix it?
Yes, and you will have to pay.
If I have to pay, how much will it cost me?
Only an Apple genius bar technician can give you an accurate quote. It will not be inexpensive.
Ciao.

My ipod touch 4g, has a white spot on the screen when you turn it on, what is that and how do I fix it?

When you turn the ipod on, there is a noticeable white spot on the screen/display. Once all the apps come on you can't see it, but when it starts up you can.

From you descriptionis is hard to tell if it a atain on the outside of the screen or just what. Have you tried cleaning the screeen as said in the users guide:
Cleaning iPod touch
Clean iPod touch immediately if it comes in contact with any contaminants that may cause stains,
such as ink, dyes, makeup, dirt, food, oils, or lotions. To clean iPod touch, disconnect all cables and
turn off iPod touch (press and hold the On/Off button, then slide the onscreen slider). Then use a
soft, slightly damp, lint-free cloth. Avoid getting moisture in openings. Don’t use window cleaners,
household cleaners, compressed air, aerosol sprays, solvents, alcohol, ammonia, or abrasives to
clean iPod touch. Rubbing the screen with an abrasive material may scratch the glass.
For more information about handling iPod touch, see the iPod touch Important Product Information
Guide at www.apple.com/support/manuals/ipodtouch.

I would like to inquire about how I could have my iPad 2 repaired or replaced. I bought it With a credit card via apple store website last June 19 of this year. At first, I already noticed a little white spot in the middle of the screen visible when the d

I would like to inquire about how I could have my iPad 2 repaired or replaced. I bought it With a credit card via apple store website last June 19 of this year. At first, I already noticed a little white spot in the middle of the screen visible when the display on screen is dark. I thought this was okay. Now, My problem with it is that, it now has green discolorations at the center whenever the screen display is black or dark I.e. When a website's color is black or dark or whenever I go to the search interface.
I am from the Philippines.
Please attend to this inquiry as promptly as possible. I'm sorry I have to send it here since I cannot see any email or inquiry page on the apple website. I also cannot reach the toll free number on my mobile phone.
Thank you very much.
<Serial Number Edited by Host>

You can find out how to get service for your iPad on this web page:
http://support.apple.com/kb/index?page=servicefaq&geo=Philippines&product=ipad
Regards.

Macbook Pro w/ Retina Display produces small white spots, how do I clean the screen?

How do I remove the white spots from the Macbook Pro display? The cleaning cloth takes out few of the spots, but I don't want to apply so much pressure on the display, as it may damage it. I'm a little nervous about using liquids, should I? Any solutions? Cloths? Liquids? Etc.

I've noticed that people offer various personal advice on this, but nobody references the engineers who actually designed and built the screen. I'm assuming Apple did consult the engineers on this issue and they actually took the time to write about it in the "MacBook Pro Important Product Information Guide." They probably thought it was important or something. ;-)
I'll quote page 2 from the 2012 rMBP version:
"Cleaning the McBook Pro Screen To clean your MacBook Pro screen, first shut down your MacBook Pro and unplug the power adapter. Then dampen the included cleaning cloth with just water and wipe the screen. Do not spray liquid directly on the screen." (Emphasis added.)
Coming from a machining background, I would recommend using a swirling motion to avoid wearing the screen in a uniform manner. Take note that this is not explicitly stated in the guide, and is probably not necessary considering the included cloth is so soft that it probably wouldn't affect the screen this way.

Tiny white spot on MacBook Pro With Retina Display Screen

I bought my MacBook Pro with retina display on July 10,2012 It has been working fine but then, I noticed a white spot on the left side of the screen. It's real tiny, proably not even an inch big but I can see it. Other peole have not been able to see it, But I can. I spoke to AppleCare, they said to mail it in to have them look at it since I don't live near an Apple Store. But is it really worth sending my computer in for something that is so small? It is also too late to return my computer.
P.S I think and so does AppleCare, that it is a dead pixel
Should I send it in? Has anyone ever mailed in their computer to Apple before? What is it like? Is it a good or bad experiance? How long does it take for you to get it back?
Thank You!

I think we have the same issue. I bought my Macbook rpo retina last sept 2012. I jsut discovered it recently as I often watch Tv shows on my ipad3. I happened to watch a tv show in my mbpr lately and saw this tiny white flickering dot on the top left corner of my display. I see it only intermittently meaning in some instances you see it sometimes not. It only happens when in full screen using QT player. If I minimize it and back to ful scrn, the dot disappears. After few mins it may or may not show up.
I brought it to apple customer service and they cant duplicate the issue. I told them its random and they should wait for it. They said theyve been watching tv shows in full scrn for 2 days already and it didnt happen. I even showed them video clips - I record the tiny dot flickering using my iPhone - but still they cant reproduce the issue. After I brought it back home, I immediately watch a TV show and see it once again. It dosappears once you minimize it and returning to full scrn mode the flickering disappears.
So I thought Why would it disappear once I minimize it? If its hardware then it should be there all the time! and so I use VLC player instead to check if it would happen as well. for sevral days, I used vlc player to watch all movies/videos and IT DID NOT HAPPEN AT ALL! There is no tiny white dot flickering with VLC! and so I thought maybe this is firmware or driver...and so when the macbook pro has an update recently about 2.0 something...I thought it would resolve the issue but it didnt.
I have inserted a copy of the flickering tiny white dot...

Several white spots in the middle of the display, please help!

Hello!
I've already searched through the discussions and found some people with similiar display issues. But I just had to post this question because I'm panicing.
I turned on my MacBook Pro 1.83 (It's from July '06) today just to notice a white spot at the right center of the display. At first I thought it was just some smear from a fingertipp, but it wouldn't go away. So I changed my wallpaper from the colourful one I have to a solid light grey default wallpaper.
Then I noticed that I have 6 ! spots all forming a circle in the middle of the screen.
I've been treating my MacBook Pro like a baby and mostly at home. Right now I'm using it exclusively at home because it's now semester break for my University. So it wasn't moved. Just sitting on my desk.
Does anybody know if Apple will repair this? I'm still in the first year, obviously and have bought the Care Protection Plan. So I have 3 years.
Some of the people here and on the net seem to have theirs repaired under warranty. But with display, you never know what they'll say.
Any help and answers appreciated!
Greetings from Germany.
MacBook White 1,83 Ghz Mac OS X (10.4.7) Early model from July '06

I have now spoken to a local store which does repairs for Apple here.
(Funny thing: in Germany you can't send the Notebooks back to Apple for repairs anymore. You have to go to a Service Provider, which could be a problem outside of big cities.)
He's says it's a known problem which will be covered by the warranty:
so if this happen to any of you, don't panic like me: Apple will repair it.
Now I hope my replacement screen won't have any pixel failures.

This white spots, and a little magenta line

I noticed recently that I have a couple of those white spots now on the right, center portion of my screen. I have one of the very first Aluminum PowerBook's, I got it in January 2004 immediately after the Titanium's were replaced. It's one slightly larger white spot, a smaller one above it as well a couple in the center. Also, there is a smallish magenta line on the right side of the screen. Is this a bad pixel(s)? I know these white spots were a big issue before, but at the time my computer didn't have them but now they do. Is this something AppleCare can help me with?

The same thing happened to me, and yes they should take care of it.
What you need to do is visit the Apple store and see a Genius to submit the repair request. All he needs to do is take a look at it and see if it's worthwhile. Most likely it is. When the Genius saw mine, he immediately said "yep I see it, anyone could see it..." And my 2 white spots were about than 1/16." Then they'll ship it off for you and probably replace the LCD. Mine should come back in a couple days.

Why won't the Clone/Heal Tool remove a white spot?

After being embarrassed by failing to check the Clone/heal tool to make sure the opacity was set correctly, I am encouraged to ask another question that was not affected by the appropriate correction that made the tool work fine under most circumstances. However, using LR4 (and previously LR 3) )iMac 27 quad) at odd intervals, certain images show up with a single white spot, usually on a blue background, that cannot be removed or cloned with the LR Clone/heal tool. It can be removed with the clone tool in PS but not in LR. I don't know where the spots come from. They sometimes show up in a sequence of 3-4 or just singly. A copy of one is attached here. I don't know if this spot is an aberation in LR or from my cameras. Since it's happened with different cameras, I presume this is some problem with LR. Any comments?

OK. Now I'm doubly embarrassed! You were right again! It was a random adjustment brush stroke that I easily deleted. Now all I have to do is figure out how it got there and avoid doing it again. The same exact spot has been showing up on various images over the last few years in approximately the same place. There are no other adjustment brush strokes on the image. I guess it could have gotten there when I used the brush on other images nearby and forgot to close it before going to the Basic Development section on the new image. I'll probably never figure it out but thanks to your help I can certainly fix it now in LR. FYI, a moment ago I intentionally put a white spot in the blue with the Adjustment Brush and then tried to remove it with the Spot/Heal Tool. I discovered that without a lot of playing around I couldn't even circle the spot with the tool. I only got the hand symbol. There must be some relationship between the two that I haven't seen documented.

White spot when unlock with Touch ID

When I unlock my iPhone 5s using touch ID there is white spot on the screen while unlock animation. If I enter password everything is ok.

Hey elickson,
Thanks for the question. If I understand correctly, you are having trouble adding a fingerprint. I would recommend that you read this article, it may be able to help you isolate or resolve the issue.
Use Touch ID on iPhone and iPad - Apple Support
Get help with Touch ID
Make sure that you're using the latest version of iOS.
Make sure that your fingers and the Home button are clean and dry.*
Cover the Home button completely. Don't tap too quickly, don't press down hard, and don't move your finger while Touch ID is scanning. Make sure that your finger touches the metal ring around the Home button.
If you're using a case or screen protector, make sure it doesn't cover the Home button or the surrounding ring. If it does, remove the case or screen protector and try again.
Tap Settings > Touch ID & Passcode and make sure that iPhone Unlock or iTunes & App Store is on. Also make sure that you've enrolled one or more fingerprints.
Try enrolling a different finger.
If you can't enroll any of your fingers, take your device to an Apple Retail Store, Apple Authorized Service Provider, or contact AppleCare for help.
* Moisture, lotions, sweat, oils, cuts, or dry skin might affect fingerprint recognition. Certain activities can also temporarily affect fingerprint recognition, including exercising, showering, swimming, cooking, or other conditions or changes that affect your fingerprint.
Thanks for using Apple Support Communities.
Have a great day,
Mario

Macbook Pro High Res Screen getting White Spot/Mura

I have 2012 MBP with the High res screen. Bought it back in August. I noticed today that I see a little mura/white spot devloping in the screen. Its not noticeable on dark backgrounds, only light colors. But on light colors, its very noticeble. Im still under my year of Apple Care. What is the likeliness they'll replace the screen? Also I added a ssd to my mac via the OWC data doubler, will i need to put the opitcal drive back in before I take it in? WIll they through a fit if they find out?

I have 2012 MBP with the High res screen. Bought it back in August. I noticed today that I see a little mura/white spot devloping in the screen. Its not noticeable on dark backgrounds, only light colors. But on light colors, its very noticeble. Im still under my year of Apple Care. What is the likeliness they'll replace the screen? Also I added a ssd to my mac via the OWC data doubler, will i need to put the opitcal drive back in before I take it in? WIll they through a fit if they find out?

IPad 1 has bright white spot

I have an annoying problem with my original ipad 1.
It has a bright white spot (more visible on white pages) about a cm above the round button on the screen
And a red dead pixel on the right side.
It is now obviously out of warrenty but would an Apple Genius Bar worker replace my device for free?
(below is an image but the picture didnt take very clearly at all, the white patch is very bright)

Apple provides out of warranty service, but obviously for a fee. See the following link http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipad
You can change the country option from the dropdown located near the top to see prices in your country.

Bright white spots on the screen?

Hey guys, my iPhone has developed these two bright white spots on the screen. I don't think it's a hardware problem because they are not there for every application. But I have tried restarting it, completely resetting it, etc with no success. The problem is I bought in July 2007 so my warranty is up. Am I screwed?

You can also look at LCD replacement from outside repair companies like iResQ.com. If you're not sure what's going on with the spots, you can also get a diagnosis within 24 hours from them before you decide to repair or resell. Replacement can be had for $130, back to you the day after receiving your order. Also, their techs are Apple-certified. Check it out if you're still having problems:
http://www.iresq.com/iphone/detail.php?prodID=P011327

Bright white spot in ipad 3

I am seeing a bright white spot on my ipad3 screen, it is very much visible in white pages, but not so much in black.
Looks like a hardware problem.
I purchased my ipad3 on day it was launched, and using it for almost 6 months now. Is it still covered in warranty? I am out of the country, so not sure where to take it for inspection.
Thanks.

It's not easy because , I'm from Russia =(
I see that this problem have many people.
I had the same problem in my Macbook pro.

Grey box with a white spot

My son has somehow created a grey box with a white spot with circles his iPad 2 screen and when it is touched a larger box with the icons and the words gesture, device, home, favorites. How do I get rid of that?

Try Settings > General > Accessibility > AssistiveTouch 'off' (it might also being set 'on' by a triple-click of the home button, which you can also set via the Accessibility screen)

A little white "spot"

Hi,
I've got a 15 inch macbook pro that I purchased in late 2007. As I was looking to the left of my screen I see what can only be described as a little white "spot". I wiped the screen and it's still there. What is this? What can I do about it?

You don't say how big the "spot" is but it sounds like a dead pixel. What can you do about it? Not much other then have your display replaced. Luck of the draw I guess as I've owned many a MacBook and never had a dead pixel on any of them. I do have two 30" Cinema Displays and on one of them I have a dead black pixel but it is so tiny it is of little annoyance.

White Spot

Similar Messages

Maybe you are looking for