Whitelist // not junk

After installing spamassassin and configuring it as mentioned in different threads. I'm wondering what's the best way and fastest way to learn the server something is NOT SPAM. I'm using right now the junk and no junk folders to feed the database, and i have to say that spam is really well kept out, but when i've got a false positive it takes a while (sometimes it doesn't work) to tag it right. Is there a faster way to do this ?

It can take a few times for a false positive to be recognised as ham. This usually happens with badly formatted mails. Quite often with newsletters which often look more like spam than ham.
Having said that, feeding the same instance of a mail (ham or spam) is useless. Once learned, spamassassin will ignore it. You will need to feed it again next time it comes in.
If you don't want to use whitelists, you can feed a large amount of ham from the user in question to notjunkmail. This will also decrease this user's scoring. The bayes database keeps track of several factors. Among them mail address and mail content.

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Mail Going to Junk Folder that is Not Junk

I have mail that is going to my junk folder that is not junk. When I look at the "thumb" symbol for the mail, the thumb is down, meaning that it doesn't think it is junk either. Even when I turn my "Enable Junk Mail Filtering" off in Preferences, the mail still goes to junk. No idea how to fix this. It seems like a glitch!

Thank you Nubz N. and BobHarris for your feedback on the issue. I had actually already tried resetting my junk settings in Apple Mail and had no success, and trust me BobHarris, I was not using the Junk key as the delete key.
It turned out that I had to go directly to the email source's website, which in this case was Gmail, and change my junk settings there. Apple Mail was perceiving the incoming mail as "Not Junk", but because Gmail was viewing it as junk, it was still going to my Apple Mail junk folder. I'm not sure why Gmail was viewing it as junk, as I had never clicked junk before. Anyway, after changing the junk settings there at Gmail, the filter has now been working properly again.

All of the sudden, emails from an existing contact go to junk mail on my iphone and ipad (which you can't label as "not junk" and do not show up anywhere on my iMac. What is going on?

I just recently got an ipad Air and some odd things are happening. I use Entourage on my iMac OS 10.6.8, and my iphone and ipad are getting emails into the junk folder and the email doesn't show up anywhere on my iMac. You can't label an email "not junk" on the iphone or ipad, so what do I do? So frustrated.

deltajane wrote:
My iphone4 and my ipad mini were synced to my computer, but now I don't seem to be able to see all of my content nor my photo stream. I did see everything there several weeks ago, so I know it worked. How do I access those from my computer. I can't find how to sign on.
This is the article that will assist with this part of your post:
http://support.apple.com/kb/ht4486
deltajane wrote:
I signed on to iCloud, but it only shows the icons for Mail, Contacts, Calendar, Notes, Reminders, Find Phone, Numbers, Pages and Keynotes. Where's everything else ?
What you've outlined in this part of the post is all that icloud stores for you outside of the backup. If you want to restore from the icloud backup you will then have for all practical purposes a carbon restoration back to your device if you restore from the icloud backup.
deltajane wrote:
I want to delete photos that are on my iphone, by doing so from the computer, not my phone.
Syncing your device with itunes will then enable you to remove whatever photos you wish to remove from your device deleting them with the computer and not the iphone.

When I mark a mail in the junk folder as 'not junk', is there a way to have it automatically move to the inbox?

Apple Mail keeps putting good messages into the Junk folder. I mark them as 'not junk', but then they just sit there. It is really tedious to have to move them back to the inbox, and change the colour back to black. Is there any way to do this automatically?
I originally placed this question on the Snow Leopard group, but since then I have updated to Lion. I was hoping that Lion would have provided a solution, but it seems not. In the Snow Leopard group, somebody posted a script which apparently works in Snow Leopard, but I have no idea if it works in Lion, as there doesn't seem to be any way to load scripts.
This is the script, anyway.
It was given to me by <Bernard Hills> but I don't know who wrote it.

OK, I've discovered how to access the library.
It's here: http://techheavy.com/2011/07/access-the-user-library-folder-in-lion/
But I don't really want to try that script in case it screws something up. I know zero about scripting.

How to mark as 'Not Junk' in Mail?

I no longer seem to have the option to mark mail as 'Not Junk' on my Mac.
I only have one mail account on my Mac (MobileMe) and recently some of my Facebook email notifications haven't been getting through. It turns out that a few of these emails are making their way to the Junk mail folder.
Unfortunately, I no longer get the option to mark the mail as 'Not Junk' when I open it. It doesn't matter if I open it from the Junk mail folder or move it first. Interestingly, the message isn't highlighted in brown even though it's in the Junk folder so it's as if MobileMe has decided it's junk rather than Mail on my Mac. Does that make sense?? I can't find a way to change Junk mail settings from the MobileMe web interface, though.
If anyone has any ideas, I'd be grateful!

Don't you just hate replying to your own posts??
It's not a very elegant solution (I am not a Mac expert) but I think I have come up with something.
I have created a rule in Mail>Preferences, such that if an incoming message contains the email address I want (e.g. from facebook), it will 'move' it to my MobileMe inbox. I reckon it should have gone to the inbox automatically anyway, but this seems to have worked.
Unless Apple have done something behind the scenes that I wasn't aware of?

When I mark a message as 'not junk', is there a way to have it automatically move to the inbox?

Apple Mail keeps putting good messages into the Junk folder. I mark them as 'not junk', but then they just sit there. It is really tedious to have to move them back to the inbox, and change the colour back to black. Is there any way to do this automatically. (And while I'm at it, why is the Mail junk filter so poor? Shouldn't it be learning: it just keeps putting the same good messages into junk.

Which version of Mail are u using and which Os ?
On this side Mail 4.5 ans SL 10.6.8, I do have the possibility to transfer from the JunkBox to the in box for exemple and even change the color of the text... Sorry , in French.
Edit, just saw that yre on 10.6.8 from your firt post...

Problem with marking mail as Not Junk in IMAP account

Hi,
I have an IMAP email account on Go Daddy that I forward all my other mail accounts for processing. I use Apple Mail to process this IMAP account and use Mail.app's Junk filter to move Junk mail to the Junk mailbox. This Junk mailbox is mapped in Mail.app to my Go Daddy Bulk Mail IMAP folder, and the Trash and Inbox are also mapped to their respective folders of this IMAP account's Mail.app is set to "Enable junk mail filtering" and "Move it to the junk mailbox".
When junk mail comes in, Mail.app correctly identifies the mail as junk and moves it to the Junk folder. However, if I find a message that Mail.app misidentified as junk and I attempt to mark it as Not Junk, the message gets a Not Junk status (not brown anymore), but the message stays in the Junk folder; Mail.app does not move it back into the Inbox.
I would assume that since both the Inbox and Junk mail (Bulk Mail) folders are IMAP and on the same account, that upon marking the message as Not Junk, this mail should be moved back into the Inbox, just like under POP.
Am I mistaken about the operation of Junk mail under IMAP? Should marking a message as Not Junk move it automatically to the Inbox? Do I have my folders and options set right? Should I possibly use a 3rd party Spam filter such as SpamSieve (where I can control its actions via Applescript)?
Thanks for any info.
Mike

Ah Ernie, I think you found out my "problem".
Before I upgraded to SN, I used SpamSieve to manage my POP SPAM. When I changed to SN, I did away with SpamSieve and POP, and used IMAP and Mail.app's Junk filtering. SpamSieve, since its "Mark As Junk" and "Mark As Not Junk" functionality uses Applescript, it must've moved the Not Junk message back to the inbox.
Thanks for the pointer; I may change back to SpamSieve to get back that functionality.
Mike

Why can't mail automatically go back to inbox if marked "not junk"??

I hope someone who has the power to change this annoying feature reads this post.
In Apple Mail Inbox - if I mark an e-mail as junk, it is automatically moved to the Junk folder. But if I select an e-mail in the Junk mail folder, and I click it to be "not junk", it just changes the color of the text, but the e-mail remains in the Junk mail folder. Why can't it then automatically be moved to the normal inbox?? Certainly not too much to ask - in fact, I think this should be a logical expectation from the vast majority of users.
Please Apple - this is poor programming and needs to be fixed!

Hi -
Hmm, mine used to do this a few days ago, but doesn't now . . . ??
The only think I've done is to change the rules.
My settings are to look for an address in my address book or previous
recipients - if not, send to trash. In another discussion, this apparently
doesn't work all the time, and nobody knows why.
When I open the trash and find lots of messages that shouldn't be there,
clicking on "Not Junk" just keeps in trash.
Sigh . . .
Steve

How do you identify mail in the junk folder as "not junk"?

I came across this answer on the Apple support site:
Tell Mail that a message is legitimate by marking it as not junk. Click Not Junk in the banner of the message; or select the message, then click the Not Junk button in the Mail toolbar.
Unfortunately, I don't see "not junk" in the banner of the message (not entirely sure what a "banner" is, but I'm looking everywhere) or a thumbs up button on any toolbar.

CTS wrote:
I do not see that option. The messages in my junk folder do not have those buttons on them.
Then they weren't marked as Junk by Mail.
Things can end up in your Junk folder in one of three ways:
1) Mail's junk filter reviews the message and determines it is junk. It then marks it as junk and moves it into the Junk folder (if prefs set to do so).
2) An email server marks the message with spam headers because it thinks it is spam. Mail will move those messages to Junk if you have the prefs set to trust junk mail headers. It does not mark those as Junk because it doesn't know why they have the headers set, just that they do.
3) Your email provider has moved the message to the Spam folder on the server and you are using IMAP (or other server-based account). Again, Mail will not mark those as Junk as Mail did not make the determination that they were Junk.

Junk mail-why don't I have an option for Is junk mail in messages flag not junk mail

I have a brown coloured email which has been accurately diagnosed as junk mail, but when I go to Messages>flag>...the only two options I have are "not junk mail" and "mark as unread" yet in the help support it says that it should have "junk mail" there too. So far I cant mark it as junk mail - so I usually just delete them. Any advice please? Thank you.

Have you studied Mail prefernces? If not, go to Mail > preferences > Junk mail and check out the options there. Alternately, click on the 'info' question mark and follow up anything you are currently unsure of.

How to mark email messages as Not Junk?

When I look in the Junk email folder in Mac Mail, I see messages that I did not mark as junk mail. I guess Mac Mail is somehow filtering and classifying the messages as junk. Within the Junk folder, however, there are messages that are not junk. How to I mark these items (and future messages from the same source) as not junk, so that they appear in my Inbox and not in my Junk folder?
What I Think I Am Supposed To Do
1. Open a message in the Junk folder that I do not want to be classifled as junk.
2. By default, a "thumbs down" icon appears in the toolbar (View > Show Toolbar). I click on thumbs down to mark the message as junk. The thumbs down icon changes to a "thumps up" icon.
3. I click on the thumbs up icon to mark the item as not junk
Is this the right thing to do? When I do the above steps, the message remains in the Junk folder - it does not move my Inbox folder. But will future messages from the same source go into my Inbox?
Thanks

In case other are having this problem: With Outlook.com email, I found that mark email items as Not Junk within Mac Mail had not effect. Subsequent emails from the same sender still went into the Junk folder.
I had to sign on to my Outlook.com email at www.outlook.com website and mark the emails there as Not Junk. Subsequent emails from the same sender than arrived in my Mac Mail Inbox, as desired.

How do I mark things as not junk that end up in my junk folder

Sometimes I get an option right on the email to click "not junk." However, these items don't seem to have this option. I don't know how certain emails are pre-determined to go into my junk folder. However if they some how got in there, it seems there should be a way I can mark them "not junk" for future emails from the same person or from the same group of persons. Anyone know how to change the setting some how? Thanks in advance!

I don't know what CurlyMolly's problem is. But I have a problem with an email that keeps ending up in my Junk folder...
"Mail maintains an internal database of information that helps it detect junk mail. When you mark messages as junk or not junk, Mail updates the junk mail database accordingly and your junk mail filter improves over time. If you change your mind about what is junk mail (for example, you want to receive someone’s messages that you previously specified as junk mail), you need to mark them as not junk."
That last part which states to "Mark them as not junk." Well, where is that? Because what is in the top part of my Mail app when I have that message selected while in the Junk folder is "Mark this as Junk". Fact is, I have a rule set up for messages from the senders email address to be moved to a specific folder. I actually have dozens of rules with emails being moved/copied here and there. This one email is my only problem child.
KOT

How do you mark mail as "not junk'?

The "not junk mail" icon is not working---I highlight the mis-identified message, and the icon should change to a "thumbs-up" so I can say "not junk mail" but it doesn't change. I have not been able to figure out how to mark things as "not junk." Any ideas?

Which email? Yahoo, AOL, Exchange, etc.? I find that I have to do this on a webmail interface, personally.

I am received spam email in my inbox not Junk-mail

Hello ,
i have exchange 2010 and outlook 2010
i am facing problem ,all users received spam email in inbox not Junk mail
what to do to avoid this ?
I want when the user receives a spam I want to go to junk-email not inbox.
thanks

Hi,
Thanks for your detailed configuration steps.
As the Anti-Spam workflow article, I suggest double check whether the “spamhuas” in the IP Allow List.
1. Connection Filtering
IP Allow List -> IP Block List -> Safe Provider List -> IP Block Provider’s RBL
1) If sender IP in IP Alllow List, the message flow to Sender filtering directly. If not, it flows to IP Block List.
2) If sender IP in IP Block List, the message is rejected and applied no other filters. If not, it flows to Safe Provider List.
3) If spamhaus in Safe Provider List, the message flow to Sender filtering directly. If not, it flows to IP Block Provider List.
4) If in IP Block Provider’s RBL, the message is rejected and applied no other filters. If not, it flows to Sender filtering.
2. Sender Filtering
Please add spam senders into Blocked Sender and select “Reject message” action.
3. Content Filtering
Please configure the Custom Words, “Allow messages containing these words or phrases:” and “Block messages containing these words or phrases (messages containing words or phrases listed above will not be blocked):”.
Thanks
Mavis Huang
TechNet Community Support

My Thunderbird installation in Win8 provides a button for "Not Junk" but where is the button to teach "Not Spam"?

I receive E-mails in both my "Junk" folder and in my "Spam" folder which are legitimate and I want E-mails from those senders to come directly into my In Box (so I don't have to fear losing important E-mails because Thunderbird ARBITRARILY routed them to "Junk" or "Spam" folders).
My Thunderbird installation in Win8 provides a "Not Junk" button which presumably teaches the "Junk" filter that future E-mails from selected senders are "Not Junk" and should thereafter come directly into my Inbox. HOWEVER, E-mails Thunderbird ARBITRARILY CHOOSES to route into the "Spam" folder do not have a "Not Spam" button by which I can train the "Spam" filter that selected E-mail (and their senders) are legitimate and not spam.
How do I get a "Not Spam" button to appear in the options for each E-mail routed to the "Spam" folder? This a serious need. Please may someone provide an answer to this problem.
Thanks in advance for your help. Ron

This is because Thunderbird does not use the word spam or classify email as spam. You need to look at your email providers spam filters or maybe your antivirus software.
Thunderbird only uses the word Junk for this exact reason.

Whitelist // not junk

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