Who can I contact when I have been charged a wrong price for an app in iTunes

Kick the Boss 2 - charged 129DKK according to resent statement, price should have been 7DKK as far as I remember.

In another post it was suggested to send an email to [email protected] That might be worth a try, anyway.
Regards.

Similar Messages

  • HT1689 Who do I contact if I have been charged for something I haven't purchased?

    I recently checked my bank statements and I have noticed at least on 5/6 occasions I have been charged for things ranging from £11 to £2.99, I have only purchased one book during the whole time I have used apps. Who do I contact to sort this out? 

    I'm not sure what 'I do to know what' means, but you can view the purchase history on yoru account via your comptuer's iTunes : if you log into your account on your computer's iTunes via the Store > View Account menu option, you should then see a Purchase History section with a 'see all' link to the right of it. Click on that and you should then see a list of your purchases.
    If you don't recognise the charge, and nobody else has access to your account or devices and made it, then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
    If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • HT1711 I puchased 3 songs and was charged and never downloading their currently sitting there with download error and when i tap to retry it still wont download waht can i do as i have been charged?

    I puchased 3 songs and was charged and never downloading their currently sitting there with download error and when i tap to retry it still wont download waht can i do as i have been charged?

    Have you tried signing out of itunes and then signing back in

  • TS3276 can anyone help on the following please. When I have been away from the office for a few days and check for emails it only supplies the most recent 100 emails and the ones before that are never received. thanks

    can anyone help on the following please. When I have been away from the office for a few days and check for emails it only supplies the most recent 100 emails and the ones before that are never received. thanks

    Does your server have a limit?

  • HT3702 who can i contact in order to dispute charges to my apple account?

    who can I contact in order to dispute charges to my apple account? I have been charged for applications that have not downloded.

    Hi,
    You should contact iTunes Store support and they will be able to help you.
    Hope this helps.

  • HT201359 When you have been charged twice for same item, how do you get your money back?

    When you have been charged twice for same item, how do you get your money back?

    Morning Domangere,
    Thanks for using Apple Support Communities.
    Following this article refund will be an option.
    For more information on this, take a look at this article:
    How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
    http://support.apple.com/kb/ht1933
    Best of luck,
    Mario

  • HT4583 why haven't i recieved my in app purchase when i have been charged on my debit card?

    why haven't i recieved my in app purchase when i have been charged on my debit card?

    You have a Puerto Rico address on your account ? From a quick search I've found one site from somebody in Puerto Rico that includes a screenshot for an app receipt showing tax of 7 cents added to a 99 cent purchase. Are you able to view the purchase history on the account that you've been using, and see what prices show on them (e.g. if the store's listed price or price plus tax) : Store > View Account menu option on a computer's iTunes, then 'see all' link next to the Purchase History section.

  • HT204266 What can I do if I have been charged twice for an app

    I have been charged twice for an in app purchase whilst playing the sims. Can I be refunded? If so how? Charged £3.99 twice.

    Get a refund
    http://www.labnol.org/software/itunes-app-store-refunds/13838/

  • I have been charged twice by Apple for the Enrollment Program Renewal. Where shall I ask for the refund of double charge?

    I have been charged twice by Apple via my credit card. However I cannot find out where to apply for refund. I would appreciate your assisstance.

    To Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact

  • I have been charged without my perdition for an a GPS Navigation installation but i didn't installed

    Hi my name is nada and i have been charged for GPS Navigation installation without my permeation and i even didn't installed the Apps so please you have to fix this problem ok thank you

    We're not Apple here.  We're users just like you.  We cannot do anything for you. 
    Go to the bottom right hand corner of this page and click on the "Contact Us" link

  • I have an Iphone 4s which I bought used, its unlocked and i put it on T-mobile. I see that the person who was using it before may have been Chinese, my computer is not recognizing it and itunes either. What can i do?

    I want to Delete everything in it, but since it cannot be recognized by my computer and doesn't show on Itunes, I cannot do it. It has some a jailbreak which the last user put into it, might be Redsnow, and most of the app's and other stuff on the phone I cannot use it only says loading after I press it and then dissappears. The last user may have been Chinese, in which he put a chinese jailbreak and since i changed the language etc. of the iphone some things show up as little squares instead of normal english format. Please Help, Ive been looking all over google etc. and tried to fix it myself but nothing has worked.

    I have the same problem with my 4S too, if the slider won't even let you slide, the it's most likely that the WiFi module inside the phone is broken
    Take your phone to a Apple store and let them see if I'm correct
    This is a common issue found only on 4S, Apple gave me a new 4S because of this

  • Who can I contact if it has been over a month since I submitted my itunes U application?

    I have been in circles on the apple website trying to figure out how to follow up with my school's itunes U application. It has been 5 weeks since the application was submitted and I am hoping to discover where we are in the process of getting this set up. Thanks for any advice or information!

    In another post it was suggested to send an email to [email protected] That might be worth a try, anyway.
    Regards.

  • Who can i contact if i am being charged for an app i did not buy?

    I have never bought anything from the istore or itunes, and just got an email saying i purchased
    KingdomConquest, KC 660CP
    Report a Problem
    SEGA CORPORATION
    In-App Purchase
    $4.99
    KingdomConquest, KC 660CP
    Report a Problem
    SEGA CORPORATION
    In-App Purchase
    $4.99
    KingdomConquest, KC 3800CP
    Report a Problem
    SEGA CORPORATION
    In-App Purchase
    $25.99
    Subtotal:
    $35.97
    Tax:
    $2.52
    Order Total:
    $38.49
    I click on report a problem, and i get this:
    Your search had no results. To report a problem about purchases older than 90 days, contact iTunes Store Support.
    Every place i go, transfers me somewhere else..
    I don't know who to contact, and ASAP, i don't want to be charged this $38.49..
    Mindy

    Does anything show on your account's purchase history ? If you log into your account on your computer's iTunes via the Store > View Account menu option, you should then see a Purchase History section with a 'see all' link to the right of it. Click on that and you should then see a list of your purchases
    If it does, and nobody else has access to your account or devices and may have made them, then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
    If nothing shows on your account's purchase history then you may also want to contact your card issuer.

  • HT5622 Hi, I have been charged twice by apple for some music I have purchased on itunes, how do I go about resolving this? thanks

    Hi,
    I've been charged twice for downloading music off itunes, how do I go about resolving the issue in order to claim my money back,
    thanks,
    Nick

    You can contact iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • I have been charged twice this month for my full creative cloud license

    Customer services have promised me each time via live chat for a refund with 24 hours... and they keep letting me down and i am told to wait another 24 hours. absolutely useless. Anyone else having this issue, best way to resolve it?

    Hi uxflamingo
    Sorry for the delay.  Let me look into this and get it resolved.  I'll update you when I have further information.
    Kind regards
    Bev

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