Who can I contact???

Who can I contact about the poor customer service I have had since the beginning. I have wasted 4 days waiting for a technician to show up and now I'm told in my area you can only get 3mbps in your area so we're sorry you can't operate Netflix, and 2 tablets and 2 cell phones. I am so mad and when I call into customer support all they say is "I understand how this can be frustrating" no I don't think you do. I want to talk to someone beside the first person who answers the phone

Hello Thank you for posting!
Our team can definitely review your options, but unfortunately we can't make any guarantees as there are technical limitations to consider. Please send us a private message by clicking here. Please include your full name, phone number, account number and the best time you can be reached.
Please let me know if you have any questions.
Thank you,
Dmitriy

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