Who can I speak to  concerning unauthorized charges for ITunes?

Who can I speak to concerning unauthorized charges for ITunes?

You will need to contact Apple Support.
You can do so by ringing 0844 209 0611
Or create a case via expresslane.apple.com (and one of the team will call you) > and select > iTunes > iTunes Store > Purchases & Redemption > Unauthorised Purchases > Schedule a call

Similar Messages

  • Unauthorized charged from iTunes

    Recently I changed my debit card and my credit card because unauthorized charged from iTunes. I just got my new credit card 3 days ago, never been used for any online purchase. I am scare to input my credit card for any kind of purpose. Today I found out online, I have pending unauthorized charged from iTunes. I own iPad and iPhone, I have never purchased any iTunes .When I bought my iPad and my iPhone, I never entered my credit card and my debit card number on Apple profile. I had downloaded free APP only. I don't understand why I'm getting charged from iTunes. I never received proof of purchased. On my Apple information, I have only provided name and my addresses. When I sent email to apple support, the customer service told me to check my purchased history. It doesn't make any sense to me, my purchased history from iTunes is ZERO downloaded. On my bank account had 10 unauthorized charges, all were from iTunes. In my credit card (old card had 1 charged) and now the new one has 1 pending charge. What's is going on?? Can anyone help me please...

    If these charges are being made to a credit or debit card, the most immediate thing you need to do is to call your credit card company or bank and report the unauthorized charges. That company can contact Apple if they need additional information.
    Also, log into your iTunes Store account and see if the purchases are reflected in the Purchase History. If they are, immediately change the password to your iTunes Store account, making sure it's not something easily guessed or looked up. Then go here:
    http://www.apple.com/support/itunes/contact/
    and follow the instructions to report the issue to the iTunes Store.
    If the charges are not reflected in the Purchase History, then it's most likely a fraudulent charge to your credit card directly rather than an unauthorized purchase through your iTunes Store account in which case it will be up to your bank to handle.

  • TS1702 Got an unauthorized charge from itunes

    I had got an unauthorized charge from itunes, how can I get my money back?

    Click the Report a Problem link in your email receipt or email iTunes Support at http://apple.com/support/itunes/contact/. Change your password immediately: http://iforgot.apple.com.

  • Can i use my iphone 5 charger for the ipad air

    Can I use my iphone 5 charger for the ipad air?

    It's really not recommended. The iPhone's 5w charger does not output enough current to properly charge the battery. It -may- charge but if it did, it would charge the iPad very slowly.
    This would be like trying to fill a bucket of water (iPad) with a squirt gun (5w charger)
    Also under iOS 7, the charging requirements are much stricter than iOS 6. You'll likey get an error message if you try.

  • Can I use my iPad mini charger for my iPhone 5c.

    Can I use my iPhone 5c charger for my iPad mini

    Hi 50mike,
    Welcome to the Support Communities!
    The article below may be able to help you with this.
    Click on the link to see more details and screenshots. 
    iPhone, iPad, iPod: Using iPad Power Adapters
    http://support.apple.com/kb/ht4327
    You can use the iPad mini charger to charge the iPhone 5C, but not recommended the other way around.
    The article below explains that the iPhone charger is meant to charge only iPhones and 1st generation iPad mini.
    iPad: Charging the battery
    http://support.apple.com/kb/HT4060
    To charge your iPad battery, try one of these:
    Connect iPad to a power outlet using the included cable and USB power adapter (use the table below to determine which adapter is intended for your iPad.)
    Connect to a high-power USB 2.0 port using the included cable.
    Note: Some USB 2.0 ports and accessories do not provide enough power to charge iPad. When this occurs the message "Not Charging" appears in the status bar next to the battery icon.
    I hope this information helps ....
    Happy Holidays!
    - Judy

  • Can I use a different wall charger for my iPod

    can I use a different wall charger for my iPod

    But I mean you know the little white wall charger can I use a different one without being an Apple one ?

  • HT1904 I have unauthorized charges to itunes store currently in dispute please advise.

    I have unauthorized charges to itunes store,please advise.

    Settings > General > Reset > Reset Network Settings.
    Power cycle the router.
    Basic troubleshooting from the User's Guide is reset, restart, restore (first from backup then as new).  Try each of these in order until the issue is resolved.

  • Who can recommend a functional anti virus software for imac and macbaook

    Alarm! Great problems with Internet Banking!
    Access closed by bank because of "Trojaner" on my imac. Can't believe.
    Who can recommend a good anti virus software for imac, macbook and even ipad?
    Thanks for helping
    Eva

    ClamXav.
    You will find this User Tip on Viruses, Trojan Detection and Removal, as well as general Internet Security and Privacy, useful:
    https://discussions.apple.com/docs/DOC-2435
    The User Tip (which you are welcome to print out and retain for future reference) seeks to offer guidance on the main security threats and how to avoid them.
    More useful information can also be found here:
    http://www.reedcorner.net/mmg/

  • Can I use my Android tablet charger for the PlayBook?

    Hello,
    I got a PlayBook and it came with the wrong charger plug. It's for the US that I can't use here in Germany.
    Can I use my Android tablet charger for the PlayBook instead?
    The information on the chargers are similiar but for the output it's a bit different: (They both say 5V but than 1.8 instead of 1.5)
    PlayBook charger output: 5V = 1.8A
    Android tablet charger output: 5V = 1.5A 
    Thanks for any feedback.

    It'll charge slightly slower, but yes.
    1. If any post helps you please click the below the post(s) that helped you.
    2. Please resolve your thread by marking the post "Solution?" which solved it for you!
    3. Install free BlackBerry Protect today for backups of contacts and data.
    4. Guide to Unlocking your BlackBerry & Unlock Codes
    Join our BBM Channels (Beta)
    BlackBerry Support Forums Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • HT201303 Unauthorized charges from iTunes to my back account

    My personal credit card was charged for iTunes's. The charge was not
    authorized or the account I use for ITunes. Want more details and how to
    get this issue resolved.

    These are user-to-user forums, you can contact iTunes support here : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

  • HT3702 I am being charge for itunes but all apps are free?

    I am being charge for itunes but all apps are free? It is possible to get money back?

    If you are referring to the temporary store holding charge as described on the page that you posting, which is 'charged' each time that you change the card details on your account, then it should disappear off the card within a few days or so - though it varies by bank, and with it now being the weekend it might an extra day or two. If they haven't disappeared within a week of them being made then you could contact iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
    Also some apps may be free to download but they then allow you to make in-app purchases to unlock extra features within them - you can turn off in-app purchases via Settings > General > Restrictions on your phone.

  • TS1424 i am being charged for itunes i did not ordr

    I am being charged for iTunes I did not order
    U

    I am having the same issue with my iPhone 5. AT&T told me it is a current issue with some sort of glitch between there system and iPhone software, and there is supposed to be a patch coming out for it. But no one knows when, I was told some customers already have it. My AT&T rep told me they would credit me all overages since they can see from my average usage that something is drastically wrong. I have been manually turning off my cellular data whenever I'm not using wi-fi and it is still using data like crazy and charging me for it. Never had this problem until about 3 months ago. I'm calling AT&T again tomorrow since the local store is of no use.

  • Can I authorize more than 5 computers for iTunes?

    Can I authorize more than 5 computers for iTunes?

    It appears you are going to have to find the least used Mac to authorize then.
    Allan

  • HT1918 Why is my debit card being charged for iTune purchases when my account is set up with my Amex card

    Why is my debit card being charged for iTunes purchases when my iTunes account is set up with my Amex card?

    Login to the account on iTunes and under payment info, select none for the credit card. iTunes is supposed to use gift cards and store credit over credit cards but it doesn't.

  • I am being charged for itune purchases I did not make. Charges are appearing on my bank statement. I have been going around in circles trying to dispute the charges but am going round and round in circles with no success.  Suggestions please.

    I am being charged for itune purchases I did not make. Charges are appearing on my bank statement. I have been going around in circles trying to dispute the charges but am going round and round in circles with no success.  Suggestions please.

    I cannot get any response for HELP!!

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