Who Do I call

My current deal with BT (Discounted BB & Phone) has come to an end.
When I negotiated my last discount I thought there was a "Retentions" department in the UK, but to date the only number I can find is 0800 800 150 which is based in India and quite frankly does not fill me with any confidence.
Does anyone know of a UK number to call in this instance.
Thank You
Iansally 

I believe that you would just ring the 0800 800 150 and tell them you want to cancel, they would normally as a matter of course put you through to the retention department.
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