Who do I contact to help me get into my icloud account as it is telling me to log into an old email I used when I first got my iPhone, I recently changed the email and password, it is right but telling me to sign into my old one.. How do I contact apple?!
I pretty much said everything in the question haha, please help! :)
If you need to change the iCloud ID on your phone, go to Settings>iCloud, tap Delete Account, then sign back in with the new ID. This deletes the account and your iCloud data from your device, but not from iCloud. Provided you are signing back into the same account, your iCloud data will reappear on your device when you sign back in.
To avoid losing photo stream photos, save them to your camera roll (if not already there) before deleting the account. To do this, open your my photo stream album, tap Edit, tap the photos, tap Share, then tap Save to Camera Roll.
Similar Messages
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I am constantly getting an alert on my iPhone to enter my Apple ID password for iCloud. I have been getting this since I got my iPad Air. I enter my Apple ID password and I get an alert that the password I entered is incorrect. Why is this happening? I have used the same password since I first purchased my iPhone.
1.
How to find your Apple ID - Apple Support
2.
If you forgot your Apple ID password - Apple Support
3.
Manage your Apple ID primary, rescue, alternate, and notification email addresses - Apple Support
1.Find your e-mail address which is your Apple ID
2.Change your password
3.Delete all e-mails not active anymore
There you go.
Charly -
I've recently changed the email address on my i tunes account. The emai address on my icloud account hasn't changed, so i can't buy additional storage. It also won't let me delete my existing icloud acc.
To change the iCloud ID on your phone, first save your photo stream photos to your camera roll (if not already there) by opening the my photo stream album, tapping Edit, tap the photo thumbnails, tap Share, tap Save to Camera Roll. Then go to Settings>iCloud, tap Delete Account, then sign back in with the changed ID. This deletes the account and your iCloud data from your phone, but not from iCloud. Provided you are signing back into the same account, your iCloud data will reappear on your phone when you sign back in.
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I have changed the name and password for my Time Capsule and now the Time Machine will not connect
Mac Book Pro
1TB Time Capsule.
Yesterday I changed the name and password on my time capsule and also the name and password of the wifi network as I was having problems with the speed of the internet when using Safari on any of my devices (1 Macbook pro, 1 macbook air, 27" iMac, iPhone and iPad) all other internet services were working fine (email etc.) This seems to have solved the problem.
However, since then, my time machine back ups will not reconnect and there is no option for me to reconnect to the existing back up for my macbook pro.
When I enter the time machine preferences it shows as below that there are no back ups.
Then, when I go to select a drive to use which should be the MacBook under the Backup disks the only option is for me to Remove Disk...
So, my question is, how do I reconnect to an existing Time Machine back up for my MacBook pro as I really do not want to erase and start all over again.
Warning - In my naiveté, I did click on the MacBook in 'Available Disks' but I got the impression that it was about to start a whole new back up and not work with the existing one.
(And does anybody have an inkling as to why there was a problem with Safari on all my devices? I downloaded Google Chrome and that worked fine).Simply reset the Time Machine.
See A4 here http://pondini.org/TM/Troubleshooting.html
You can then mount the TC disk in finder after you reboot the computer.
You should be able to reselect the TC disk and then it will say it is going to start a new backup.
Ignore this.. when the TM actually loads the TC disk it will discover the existing backup and continue the backup.. but it will give no hint until it actually starts that it won't start a new backup. you just have to believe it won't.. and mostly it works..
Please also install the widget A1 so you have some idea what TM is doing. -
Can someone please help i cant connect to itunes from my iphone 4 ,,i had an iphone 3 and when i got my iphone 4 i changed my email address for new itunes account and my old phone which hubby uses is changed aswell ..for some reason i cant update my apps off m iphone & in itunes via pc it will say apps are all up to date but i have 25 apps that need updating please can someone help ,, i can download a new app but i cant update existing ones ,,,
very frustrated iphone user !!Changing devices is no reason to create a new Apple ID.
All content purchased from iTunes is permanently linked to the Apple ID it was purchased with.
To update apps purchased with the old ID, you MUST sign in with that Apple ID. -
i changed the id and password for iTunes and app store. login fine for tunes. app store downloads id is incorrect and grayed out. how can i enter correct id?
Content and Apple IDs -
Content is forever tied to the Apple ID that bought it. Apple does not transfer content from one Apple ID to another. Apple does not merge Apple IDs. You will never be able to access your content bought with another Apple ID with a new Apple ID. -
hello! i am using ipad n i am not able to connect to itunes store.Whenever i open itunes it syas "cannot connect to itunes store".i tried resetting the network settings n also tried changing the dat and time settings as mentioned but it still doesnt work!please help!
Saw this on another post.
Applecare Senior Advisor Txx Bxxx (I have his contact info in an email he just sent) just confirmed with me that the problem people are having with the App Store not loading is an apple issue with there servers, ITS NOT YOUR IPAD so don't go restoring it! It's not happening to everyone however but they are looking into it, its really hit or miss.
In the meantime ...........
The Complete Guide to Using the iTunes Store
http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
This works for some users. Not sure why.
Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
Cheers, Tom -
I have recently changed internet supplier. My ipad has started to ask me to sign into icloud. It displays the old suppliers address. How can I change that?
Login at http://appleid.apple.com/ and change the email address associated with your AppleID.
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My iphone calendar keeps changing the alert and second alert times I put in
Ever since updating to 7.0.2, my Iphone calendar keeps changing the alert and second alert times I input for an event to different times. Why is it doing this and how can I fix it?
Are you syncing your phone with iTunes and then with iCloud? This can cause duplicates. Sync with one or the other, but not both.
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When I first got my iphone i plugged it into my friends computer and added songs from their itunes. Now when i plug it into my computer it will not connect or show up in the sidebar in itunes. I have already tried factory resetting the phone and 'authorizing this computer' in itunes. Can anyone help?
Is your iTunes up to date, it is now 10.7, click the iTunes button at the top of this page if you need the new version.
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Everytime I try and sign into my iCloud account it tells me I can't log in due to a server error, but there is nothing wrong with my server . It also wont allow me to view any of my Photos or Documents that I have backed up. Please help
Hi,
Are you running any Anti-virus software or do you have your firewall turned on? If so, disable them and try again. If that doesn't work, delete the iCloud account and then sign it back on again.
Make sure you are running the most current version of the iCloud Control Panel:
http://support.apple.com/kb/dl1455
Cheers,
GB -
when i first got my iphone 4, i heard a clicking sound while going through my contacts. now i don't. is there a way to restore this feature?
i have "keyboard" clicks.. i could swear that i used to have a clicking sounds when i scrolled through my contacts. now i don't, just wondered if there was any way to get it back
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I want to change the name and password of the administrator on my macbook pro
I want to pass on my Macbook pro to the next generation so I want some help please to change the name and the password of the administrator.
Giving away / Selling your Mac / Resetting the computer to the factory condition
http://support.apple.com/kb/HT5189
http://www.thesafemac.com/how-to-prepare-your-mac-for-sale/ -
How do I change the appleid and passwords on my iphone and ipad to match my MacBook Pro?
How do I change rthe appleid and passwords on my iphone and ipad to match my macbook pro?
Settings>Store. Tap on the AppleID and then change it.
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I can't sign into itunes on my ipad (original) since the software update. Genius can't help-says its Itunes support I need, but they don't help either (tell me to reset password) which I've done several times. Can't update apps on my home computer either. Update made me change Apple id, so now it thinks I have two ids, but won't let me sign in for old one. I pad won't work at all. Frustrated beyond belief and get NO HELP from apple.
if they want us to buy their product they better start supporting them. Oh yeah, everything worked FINE before the update.
Anyone have ideas?No. The problem is that when you changed Apple IDs you did not update your Apple ID to reflect the change, so your phone is still associated with the old ID. You will need to un-associate it. The process is the same as what you would do if you sold the phone. See: http://support.apple.com/kb/HT5661
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