Who has a problem downloading movies,music, and apps ?

I'm having a problem with downloading music and movies.. It keeps asking me about my security questions and i have no idea what to do cause it keeps switching questions on me and i dont rememeber them at all.

Contact the store directly by going to the link below and getting support via Express Lane, they will be glad to tell you what the error means and try to help you fix it
https://expresslane.apple.com/GetproductgroupList.do?PRKEYS=PF4

Similar Messages

  • I have an iPad 3 with 64 GB of storage.  I am out of room, but when I add up my movies music and apps, my usage isn't even close to 64GB.

    I have an iPad 3 with 64 GB of storage.  I am out of space, but when I add up my movies music and apps, my usage isn't even close to 64GB. I used to have about a dozen movies.  One day they were just gone and couldn't sync back on. I used to think it was a syncing problem, but it is storage.   I have done a hard restart.  I have deleted some junk from "memory".  I have tried to "clean up" my iPad, but I am missing a ton of space.  Is there a trash can that I need to empty?  Are my movies still stored but inaccessible?  I have read forum posts about an "other" category in stoarge which I don't see on my iPad.  Not sure what else to try.

    Connect the iPod to your computer and look at the storage used by the various categories as shown in the colored bargarph in iTunes.
    An "other" larger than aboutn 1 1/2 GB usually indicates that the "other" includes corrupted files.  Usually restoring from backup eliminated the corrupted files. However, sometimes restoring to factory settings/new iPod is required.
    To restore from backup see:
    iOS: How to back up
      To restore to factory settings/new iPod see:

  • Help! I lost all my movies, music, and apps

    My computer shot down a couple of times, so I went to have it repaired. The technician needed to reboot the whole system so he save my movies, t.v. shows, apps, music and all on another harddrive. While he was at it I requested to have him installed the new window version Windows 7 Professionnel. Since that awful idea of mine, not only can I not watched or have acces to my movies, t.v. shows, music etc. now the system is telling me there is an incompatibility with windows and Itune, but before this I upgraded Itunes to version 10.06 something, so now the movies that I download work alright they just don't have sound anymore. I can listen and play with my games and all and the sound is fantastic but I soon as I use Itunes, I hear silence and it freezes all the time. I am ****** at Itunes for not being able to help me out, everytime I tried to have contact with a technician I also hear silence, ain't that a kick in the butt. So can anyone out there help me, I have tried many things suggested by people that had the same problem but to no vail, nothing works. I am also wondering about my 300 movies and 400 songs that I have paid for, what will Itunes do to help me out? I jhave Windows 7 Professionnal and I am not using a Mac
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    I have read a lot of suggestions concerning my problem, the thing is I don't have the option of Re-downloading and in the file menu when I get my library options I don't even have the option of backing up my movie, music, apps, and I don'tt have the Purchased option under my quick links for some unknown reason. Open itunes store  Click "Purchased" under "Quick Links", simply does not work for me. I certainly would like to contact itunes support who would kindly granted me a one time re-download of my purchased music. But then don't answer my cry for help, so again I am stuck with nothing after I bought over 1000.00 dollars worth of movies, music, apps and I don' t have acces to any of it. Thank you Apple for making me feel like a valued customer,
    Thank you all for your help but it just doesn't work 4 me!
    Labellaescrima

  • I have a different Apple ID but I have the same credit card thing as my dad's Apple ID. Is there a way to download the music and apps I bought on his account without buying them again on my Apple ID?

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    Sorry... Apple IDs cannot be merged...
    I have multiple Apple IDs. Is there a way for me to merge them into a single Apple ID?
    Apple IDs cannot be merged. You should use your preferred Apple ID from now on, but you can still access your purchased items such as music, movies, or software using your other Apple IDs.
    From Here   http://support.apple.com/kb/HE37

  • I have spent probably a few hundred dollars on movies, music and apps on itunes. I have only ever downloaded this on my iPhone. I plugged my iphone into a laptop and now all my music and videos are not showing up on available downloads. WHAT DO I DO?!

    All of my music is gone. I have no idea how to get it back and Im worried because it isnt showing up on available downloads.

    Isn't iTunes 10.5 r 9 a beta release for developers?  If that's the case then isn't there a special web site for developers to discuss issues (and they are not supposed to discuss them on the public forum)?  If you're not a developer and have this through unofficial channels then I'm not sure you can expect full functionality.

  • How do I download current music and apps to new ipod touch from old ipod touch?

    My daughter is getting a new IPod Touch and we aren't sure how to transfer all the apps and music to the new one. Does it download easily from her account when she registers the new IPod. We don't want to have to buy everything all over again.
    Thanks!

    You can sync as many ipods as you like to one computer.
    Plug in the new one and sync whatever you lime to it.
    Everything that is on the old ipod should be on your computer.

  • ITunes 7.0.1(7):  Problems Downloading Movies from iTunes Store

    Prior to installing the iTunes 7.0.1(7) upgrade, I had no problems downloading movies from the iTunes store. After I noticed that there appeared to be rate-limiting on the inital movie that I purchased, I simultaneously downloaded three other movies and watched one of the movies while they were downloading.
    No problems with downloading multiple movies but severe problems with using iTunes 7.0.0 as a viewer. An inadvertent movement or click of the mouse resulted in the video portion of the movie disappearing. To solve the problem, I created symlinks in the QuickTime Player's ~/Movies directory to the downloaded movies. Using QuickTime as a viewer was a significant improvement over iTunes.
    Upgraded to iTunes 7.0.1(7) when it was released. Today I discovered that the release has significant problems downloading movies.
    After the initial download of the movie to /private/tmp, the iTunes download panel displays a message stating that it is processing the file. One would assume that it is inserting the chapter bookmarks and transferring it to the ~Music/iTunes/iTunes Music/Movies directory.
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    PowerBook 17, PowerMac G5   Mac OS X (10.4.8)   iTunes 7.0.1(7)

    I did run Disk Utility after reporting my problems here and to the iTunes Store. The "Check Permissions" scan found two iTunes with the incorrect permissions. As the permissions were correct prior to the upgrade, I presume the executable permission flags were turned on during the upgrade. Repaired the permission problems.
    Also, I performed a reboot as was mentioned in a discussion of a slightly different problem. I was able to download one of the movies. The second failed about half-way through the download with a 9006 error.

  • How to move Downloads, Movies, Music& Pictures folders to an external drive

    I have a 2008 iMac which hard disk (as you probably know) is not upgradable. After 16 months of use the disk became full so I bought an external firewire drive (1T LaCie d2). My plan is to move most folders located under /Users/username/ (the Documents, Downloads, Movies, Music and Pictures folders) to the external drive and replace them with aliases.
    Searching on the net, I found instructions on how to move the iTunes Music folder and how to change iPhoto default photos folder. I then moved the said folders and their contents to the external drive and created the aliases. Now when I try to delete the folders for their original location I get a message stating that "folders cannot be modified or deleted because they are required by Mac OS X". I know that I can delete these folders using terminal Unix commands but is this the correct approach?
    Or should I go and create a new user account using as Home directory a folder located on the external drive? Or, alternatively, just change the existing user Home to one in the external drive?
    I think my question is important and of general interest and I was really disappointed to find out that Apple has no documentation on this subject (or at least, I couldn't find any).

    Lefteris59 wrote:
    I have a 2008 iMac which hard disk (as you probably know) is not upgradable. After 16 months of use the disk became full so I bought an external firewire drive (1T LaCie d2). My plan is to move most folders located under /Users/username/ (the Documents, Downloads, Movies, Music and Pictures folders) to the external drive and replace them with aliases.
    Searching on the net, I found instructions on how to move the iTunes Music folder and how to change iPhoto default photos folder. I then moved the said folders and their contents to the external drive and created the aliases. Now when I try to delete the folders for their original location I get a message stating that "folders cannot be modified or deleted because they are required by Mac OS X".
    this happens because they are protected by "deny delete" ACLs.
    I know that I can delete these folders using terminal Unix commands but is this the correct approach?
    that's one way to do it. then you can move the folders to teh external and put symbolic links, *NOT aliases* in their original locations.
    Or should I go and create a new user account using as Home directory a folder located on the external drive?
    Or, alternatively, just change the existing user Home to one in the external drive?
    that might be the easiest option. just copy the whole home folder to the external. then go to system preferences->accounts. unlock the lock at the bottom, control-click on your user and choose 'advanced options". in the popup change the location of the home directory to the external. then reboot and when you log in your home directory should be on the external. then you can trash the old home directory on the internal.
    I think my question is important and of general interest and I was really disappointed to find out that Apple has no documentation on this subject (or at least, I couldn't find any).

  • I can't be the only person who has this problem - when a month ends on a Saturday I can't drag events into the next month and instead have to cut and paste - a real pain in the butt. I thought there was something called "scroll" but I can't find that

    I can't be the only person who has this problem with iCal- when a month ends on a Saturday I can't drag events into the next month and instead have to cut and paste - a real pain in the butt. I thought there was something called "scroll" but I can't find that.

    Yeah that works, but, it involves a click on the event, a click on edit, a click on the date, keystrokes, plus, since you can't see the next month you have to have a calendar in front of you so as to put it to the right date. It's easier just to cut it and advance the month and paste it, once you are in the right month you can move it around helter skelter willy nilly no problems. Although now that you mention it I will try it, maybe it is easier than cut and paste as I don't really care about the date, as long as it gets moved into the right month I can drag it around all I want.

  • HT1386 I am having problems downloading my music from my PC to my iphone 5s. I have i-tunes on my PC which I also have a different apple ID than what is on my iphone. I tried once to sync and download but do not know where it went. Please help

    I am having problems downloading my music library from my PC to my iphone. I have different apple id's for i-tunes and iphone5s. I did connect iphone to PC via USB and was able to sync and download, but do not know where it downloaded to. I looked under my music on iphone and nothing there.

    You have Sync Music selected under the Music tab or selection for your iPhone sync preferences with iTunes on your PC?

  • How do I download my Music and Movies from my Apple TV to my MacBook

    How do I download my Music and Movies from my Apple TV to my MacBook

    You can't, unless you bought them from the iTunes Store on the Apple TV.
    The Apple TV can receive content only, it does not sync content back, except items that you have purchased on the Apple TV.

  • Music and apps lost from iphone, Can I download already purchased music from itunes again?

    I recently had a problem and apps on my iphone would not open, so I restored my phone to the factory settings and I lost all of my apps and music because I failed to sync them properly, can I download the songs and apps I already purchased on itunes again? how?

    Sorry, but officially Apple does not allow redownloads of purchased items other than iPhone/iPod touch applications. The official statement of their policy can be found here, among other places.
    For redownloading apps, look here for instructions.  For songs, movies, and videos, if you don't have a backup of your purchased items and don't have them on another iOS device, you may be out of luck and will need to repurchase your content.
    If you have your content on an iOS device, post back and someone here can help you get them restored. Otherwise you can try contacting iTunes Store Customer Service (select the "Music Purchases" or "Video Purchases" category, as appropriate, then "Lost or Missing Items". You'll find either an "Express Lane" button - just follow the instructions to get to the contact form - or an "Email Us" button) ") and explaining what happened. Reportedly in some cases Apple has allowed redownloading on a one-time basis.
    Regards.

  • Is there anyone who has used Freescale's SimpleSUB.dll and DEMOJM board?

    Hello,
    I am trying to connect Frescale DEMOJM board over USB connection. I am adding SimpleUSB.dll to my visual instrument thorough .NET constructor node and giving an mscorlib class GUID to the GUID property, than calling OpenConnection method from an invoke node referencing the SimpleUSB reference. But there is no valid connection to the device as DeviceConnected parameter return "False". 
    I am using LabVIEW 8.6 trial, .NET Framework 3.5. So they are up to date I guess. Is there a limitation of these for using .NET dll? And also I can use the dll in Visual C# successfully.
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    Is there anyone who  has used Freescale's SimpleUSB.dll and DEMOJM board with LabVIEW?
    I will be thankfull for your helps.
    Emre

    Hello Anna,
    Here is one of my poor vi trials.   I have also tried putting some conditionals in some other files but it didn't helped.
    http://rapidshare.com/files/176194859/EXTDLL1.rar.html
    Here is a link for the Freescale's DEMOJM board. It shows how to make a GUI for the board using SimpleUSB.dll & C#.  You can also download the dll from that web page and there is helpfull documentation for the dll.
    http://www.freescale.com/webapp/sps/site/prod_summary.jsp?code=USBJM_TRAINING&nodeId=016246fNrgVJ4Cx...
    I am trying to make the same thing with Labview instead of C#. But I am not familiar with the SW issues so am in trouble.
    Thanks,
    Emre

  • Problems downloading movies since upgrading to mavericks

    Ever since upgrading to mavericks when it was first released, I have had nothing but problems downloading movies in iTunes. What normally would take no more than 30 minutes to download a movie and iTunes extras has now turned into waiting more than 3 hours with no less than 4 error messages saying iTunes cannot download the movie and I have to relaunch iTunes or reboot my entire system. It is getting quite annoying and I can't seem to find a solution.
    Any help would be greatly appreciated.
    Thank you in advance.

    I upgraded to Mavericks on two computers and have display problems too! I have CC on one Macbook Pro (2011) and CS6 on another (2012) and I'm now almost positive my display problems are triggered by InDesign. I don't have to be doing anything special, and I don't have to be working in InDesign at the time, but InDesign has to be open and I get things like this:
    Once it turns magenta or green, that's when I have to boot the system. I can still work with the glitchy display before it turns colors and if I'm still able to quit InDesign while it's glitching, the display goes back to normal. Same on both computers and the 2011 one has a new logic board in it.
    At first I thought it had something to do with connecting my hard drive or my external display, but the display issues happened with both computers with nothing hooked up. Those are ruled out now. I took my 2012 computer to Apple and they told me it was a software issue and all my hardware is ok. Obviously they didn't fix the software issue because it's still happening.
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  • HT1937 in general setting for itunes wifi sync some how i got two folder first one the one i want :apps,movie, music, and tones some how i got second one is photo only, when i plug in it's only sync on 2nd one and not first one, i tried delete ituns and d

    i had problem for my itunes wifi sync, in general setting itunes wifi sync, i got 2 folder name 1st one is one i want sync for app, movie,music and tones, somehow i got second one folder i dont want is photos only when plug into it only sync for photo the rest are gone on itunes screen and not sync, please help me how can i delete second one folder? i tried click on first one not moved and syns only sync on second one folder
    thanks. i did try delete itunes and download back but still there, i tried restore iphone to itunes a few months back but itunes screen still on new second folder not the first one
    mjphu
    [email protected]

    I own the movies and I want them to stay in my iTunes library basically forever.
    But in both cases the file name no longer shows in the movie list, so I don't know how to re-download it from the Cloud.
    iTunes prefs > Store > Show iTunes in the Cloud purchases.
    This will show all your iTunes purchases in your library with a cloud icon down arrow. Click the icon to redownload or click on Play to stream without downloading.
    Also see this , -> Download past purchases
    and techncially, you don't "own" the movie, You simply have a license to use it.
    Yet the first thing iTunes does when you hit the delete key is tell you that it will remove the movie forever from all devices and the library.
    Actually, no it does not tell you that.
    FYI: You should keep copies of all yoru iTnue spurahses as the labels/movie studios/copyright owners can pull their product at anytime and it won't be available to redownload.
    Suggestions here -> http://www.apple.com/feedback/

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