Who is DBA's customer?

Hi All,
When we play a role as oracle DBA in a global enterprise company, who is actually our customers, both internally and externally?
Thanks,
leim

user8749043 wrote:
Hi All,
When we play a role as oracle DBA in a global enterprise company, who is actually our customers, both internally and externally?
Thanks,
leimIt depends on what the organizational management says, but my fundamental philosophy is that the business users interface is with some application. They don't care if their data is in a golly-gee-whiz-bang super-dooper rdbms, or written on the back of a donut bag, as long as the application they interface with can deliver their data. They don't care about what OS the servers run or how they are managed. They don't care what network topology is in place or how it is managed. They care that their application works. Thus, business users take their problems to the developers. I provide database services to those developers, they systems admin provides services to me and the developers, and the Net admin guys provide services to the systems guys.
That's not to say I don't talk to end-users nor is is to say I have no concerns for their issues. It really is (or should be) a team effort. That's the way it was at the best places I've worked. But at the end of the day, business users interface with applications, not the technology behind the application.

Similar Messages

Who has changed the Custom Field value?

Dears,
Need to know the information regarding how to fetch that who has changed the Custom field value from PWA/MPP.
Example:
There is a PDP (say ProjectInfo):
There is a Custom Field added to that PDP (say Project Status = In Progress).
Now for ProjectA, someone has checked out and changed the Custom Field "Project Status" from "In Progress" to "Closed".
I need to fetch the information regarding who has changed that Custom field.
In which direction should I move: Event Handlers, PSI???? Any other stuff?
Thanks & Regards,
Shravan

Hi Shravan,
I'm not a developer but I do know that you can use an event handler pushing the resource name and date in custom fields.
Another way is to use a 3rd-party tool like
FluentPro Audit Tool.
Hope this helps,
Guillaume Rouyre, MBA, MVP, P-Seller |

Manually how to make payment to vendor who is also my customer.

Hi Friends,
I wanted to know how I will do manual posting for vendor who is also my customer as well. I mean if my customer needs to pay me 100 rs and vendor is going to get 150 from company, then how by doing manual posting I can give only 50 to my vendor.
Please help me on this.
Regards,
Kumkum

Hi Kumkum,
For this scenario you can do this way go to f-53 give all required filed in open item selection enter vendor account number and click the other accounts check box and press enter you will get on screen you can enter account type D,Company code, tick the standard OIs chcek box and enter the customer number click the continue button.
You can do the manual payment.Once you did the payment 50,customer line item also will be cleared 100 automatically.I hope it will be help to you.
Regards,
Nivas.

Commission for an agent, who is NOT a Customer....

Hello everyone...
Please give your valuable insights... how do we configure commission for an agent who is not a customer but gets orders to the company?
This is the Scenario. Our client is into a business process where they got an Agent whose role is to get POu2019s (purchase orders) from customers, and the company pays him(agent) some commission. This commission is based on the value of the order he gets. Now how do we configure this in SAP?

Dear David,
You can get this requirement through maintaining the Forwarding agent as one of the partner in your partner determination procedure.
Partner Type Vendor
Forwarding agent
A forwarding agent is an example of a business partner on the credit side, who is included in a sales process. If you commission a particular forwarding agent for deliveries to a specific customer, you can define the forwarding agent in the customer master record as the partner.
Possible partner functions on the credit side in the sales process are for example, interpreters, auditors.
I hope this will help you,
Regards,
Murali.

Reconciliation for a vendor who is also a customer

Dear Gurus,
I have a requirement which is as follows,
My client has a vendor for subcontracting who is also a customer to him. Client sells a material and buys back the same with some additional parts fitted or some operations performed. He wants to reconcile the amount for which he sold the material with the amount for which he bought it back. Is it possible in standard SAP practices. Or does it need any developments. Your valuable suggestions will be highly appreciated.
Thanks in advance
Atrul.

As concern to establish a Customer & Vendoer Kink, In Customer Master, maintain Vendor Code in Control Tab Page & similarly in Vendor Master, maintain Customer in Control Tab Page.
Regards,
Rajesh Banka
Reward points if helpful.

Who's who Infoset : Adding a custom infotype

Dear Experts,
I am in need of your valuable input on Who's who.
Can we include custom infotype (9000) fields to the infoset (by coping into a custom infoset)?
What is configuration needs to be done on portal side to enable the additional fields.
I know to add / remove the fields which are already provided ( from infotype 0,1,2,105 and 32)
Awaiting your response.
Cheers
Jay

Hi,
Yes you can surely include your custom Infotypes in the Infoset for Who's Who.
There is no need for doing any Java customization unless you want to have a hyperlink and other kind of things for the additional fields.
If you want to show some content from the custom infotype and have a hyperlink to take you to some other location or application in that case you need to do the Java changes.
In all other cases change in the config will suffice.
In the ECC system go to t.code SPRO
Navigate to Personnel Management - Employee Self-Service - Service-Specific Settings - Address book - Who's Who - Who's Who (ESS) : Selection and Output - select the country and replace the standard Infoset with your custom infoset.
Hope this helps.
Cheers-
Pramod

WHO WILL LISTEMN TO CUSTOMER PROBLEM

DEAR SIR I AHVE PURCHSED A COMPAQ LAPTOP FROM HP ON OCT 30TH 2010 AT THAT TIME THEER WAS GIFT COUPON SCHEME OF RS 200-/-THE CONDITION WAS THAT THE CUSTOMER HAS TO SEND THE BILL NUMBER AND SERIAL NUMBER
I HAVE SEND THE SAME ON NOV 10TH 2010
I AHVE AGAIN SEND THE SAME ON NOV 14TH 2010 THAN ON NOV 25TH 2010 I HAVE RECIEVED AN EMAIL THAT
Dear Sir/Madam,
DEAR SIR I AHVE PURCHSED A COMPAQ LAPTOP FROM HP ON OCT 30TH 2010 AT THAT TIME THEER WAS GIFT COUPON SCHEME OF RS 200-/-THE CONDITION WAS THAT THE CUSTOMER HAS TO SEND THE BILL NUMBER AND SERIAL NUMBER
I HAVE SEND THE SAME ON NOV 10TH 2010
I AHVE AGAIN SEND THE SAME ON NOV 14TH 2010 THAN ON NOV 25TH 2010 I HAVE RECIEVED AN EMAIL THAT
Dear Sir/Madam,
DEAR SIR I AHVE PURCHSED A COMPAQ LAPTOP FROM HP ON OCT 30TH 2010 AT THAT TIME THEER WAS GIFT COUPON SCHEME OF RS 200-/-THE CONDITION WAS THAT THE CUSTOMER HAS TO SEND THE BILL NUMBER AND SERIAL NUMBER
I HAVE SEND THE SAME ON NOV 10TH 2010
I AHVE AGAIN SEND THE SAME ON NOV 14TH 2010 THAN ON NOV 25TH 2010 I HAVE RECIEVED AN EMAIL THAT
Dear Sir/Madam,
Redemption Code - 2239692
DEAR SIR I AHVE PURCHSED A COMPAQ LAPTOP FROM HP ON OCT 30TH 2010 AT THAT TIME THEER WAS GIFT COUPON SCHEME OF RS 200-/-THE CONDITION WAS THAT THE CUSTOMER HAS TO SEND THE BILL NUMBER AND SERIAL NUMBER
I HAVE SEND THE SAME ON NOV 10TH 2010
I AHVE AGAIN SEND THE SAME ON NOV 14TH 2010 THAN ON NOV 25TH 2010 I HAVE RECIEVED AN EMAIL THAT
Dear Sir/Madam,
Redemption Code - 2239692
We acknowledge receipt of your online Registration and claim documents against notebook Serial Number CNU0282YQW under the HP Diwali Celebrations offer for the gift of an Titan Gift Voucher.
DEAR SIR I AHVE PURCHSED A COMPAQ LAPTOP FROM HP ON OCT 30TH 2010 AT THAT TIME THEER WAS GIFT COUPON SCHEME OF RS 200-/-THE CONDITION WAS THAT THE CUSTOMER HAS TO SEND THE BILL NUMBER AND SERIAL NUMBER
I HAVE SEND THE SAME ON NOV 10TH 2010
I AHVE AGAIN SEND THE SAME ON NOV 14TH 2010 THAN ON NOV 25TH 2010 I HAVE RECIEVED AN EMAIL THAT
Dear Sir/Madam,
Redemption Code - 2239692
We acknowledge receipt of your online Registration and claim documents against notebook Serial Number CNU0282YQW under the HP Diwali Celebrations offer for the gift of an Titan Gift Voucher.
We however regret to inform you that we are unable to process your claim due to the below mentioned reason:
DEAR SIR I AHVE PURCHSED A COMPAQ LAPTOP FROM HP ON OCT 30TH 2010 AT THAT TIME THEER WAS GIFT COUPON SCHEME OF RS 200-/-THE CONDITION WAS THAT THE CUSTOMER HAS TO SEND THE BILL NUMBER AND SERIAL NUMBER
I HAVE SEND THE SAME ON NOV 10TH 2010
I AHVE AGAIN SEND THE SAME ON NOV 14TH 2010 THAN ON NOV 25TH 2010 I HAVE RECIEVED AN EMAIL THAT
Dear Sir/Madam,
Redemption Code - 2239692
We acknowledge receipt of your online Registration and claim documents against notebook Serial Number CNU0282YQW under the HP Diwali Celebrations offer for the gift of an Titan Gift Voucher.
We however regret to inform you that we are unable to process your claim due to the below mentioned reason:
Gift offer not applicable on the purchased Product
THAN I HAVE REPLIED BACK THAT GIFT COUPON IS AVAILBLE ON THE PRODUCT I HAVE PURCHASED & I HAVE VALID PROOFS THAN ON DECMEBR 6TH 2010 AT 6 PM(ITS GREAT TIME TO REPLY AFTER 10 DAYS)
THEY REPLIED WITH THE EMAIL
Dear Customer,
This is with reference to your participation under Compaq Presario/HP pavilion Diwali Celebration offer, in case you are submitting the claim documents for the first time, please be informed that we shall not be able to accept your claim documents for validation and processing of the redemption item since the last date of the submission of claim documents was 25-Nov-10. Any further query pertaining to this matter shall not be entertained at our end and your claim will be treated as rejected.
Thanks & regards,
HP Redemption Cell
I REQUEST HP CUSTOMER SUPPORT TO GO THROUGH THE WHOLE MATTER I CAN PROVIDE YOU AL THE EMAILS WHICH I SEND AND I RECEIVED
THIS IS GRAET JOK INFACT THAT YOU ARE GIVING LUCRATIVE OFFERS TO CUSTOMERS MAKING THEM FOOL AND IN THE END YOU ARE WRITING THAT YOU WILL NOT ENTERATIN
ITS HEIGHT!!!!!
KINDLY REPLY AND TELL ME TO WHOM I APPROACH OTHERISE I HAVE TO SEEK THE COURT

You need to contact the store or company that offered the rebate.
Wendy M - HP Support Forums Moderator
Click the Kudos star as a way to say "thank you" for helpful posts.
Be sure to come back and click the 'Accept as Solution' button on the post that solved your issue - it may help someone else.
Rules of Participation

Business Partner who is vendor and customer

Please explain me the logic behind the concept that we should not buy from customer and we should not sell to vendor in [SAP Business One|http://www.brio.co.in/sapbusinessoneoverview.aspx]. In real life it happens frequently that we buy and sell to a same person. Is there any work around? or is there any update 2007 where we can sell and purchase from same business partner.
Regards
Abdul Muneem

HI Muneem,
When a question is 'why', it is quite hard to answer.
I try to help you with 'how' questions.
You can post Development Requests on the Development Forum:
[SAP Business One Product Development Collaboration|/community [original link is broken];
Solution Management checks that forum.
Hope it helps.
Jesper

Who is eating my customer?

Hi all,
I have an actionListener which sets a bean in the request scope, but am finding that when the page is rendered the bean is gone! It seems to be related to a naming issue. The actionListener appears inside a h:dataTable with var="customer" and the request scope bean is also called "customer". If I change either of those names so that there is no conflict the problem disappears.
I'm using facelets and suspect that that could be where the problem is (I get the same behaviour on MyFaces and the RI) but thought I'd check here to see if I'm doing anything wrong.
In psuedocode:
page1.xhtml
<h:form>
<h:dataTable value="#{dao.customers}" var="customer">
    <h:column>
      <h:commandLink action="goToPage2">
        <f:actionListener type="actions.SetCustomerFromId"/>
        <f:param name="id" value="${customer.id}"/>
        Edit ${customer.id}
      </h:commandLink>
    </h:column>
</h:dataTable>
</h:form>
actions.SetCustomerFromId.java:
id = (String) context.getRequestParameterMap().get("id");
requestMap.put("customer", em.find(Customer.class, id));
page2.xhtml
${customer.id}Thanks in advance,
Roger

No all of them were there, I was just editing for space. I suspect, but I am not sure, that my ScrollPane was consuming the pageup/pagedown key events, even though the scroll bars were not visible.
see: http://java.sun.com/products/jfc/tsc/special_report/kestrel/keybindings.html
...which says " For example BasicScrollPaneUI creates default bindings for page up/down for it's view descendant this way."
Anyway, I fixed my problem by using: InputMap im = comp.getInputMap(JComponent.WHEN_ANCESTOR_OF_FOCUSED_COMPONENT); instead of InputMap im = comp.getInputMap(JComponent..WHEN_IN_FOCUSED_WINDOW);

Whoa! If specify custom Policy Provider, then JVM has no ProtectionDomain!!

What is going on here?
I copied the sun.security.provider.PolicyFile class into another folder and then used -Xbootclasspath to specify that folder, and then in java.security I said to use that one as the provider. When I do that, then AccessController's context is null!! But if I don't specify a provider (and use default), then context is not null!!
What gives?

solved it!
The problem was that my test classes were all in the same path as the Policy class, so they were in the bootclasspath and thus had no classloader.

Vendor and customer payment

Hi Gurus,
i am developing a report to show details of vendor payment who is also a customer deducting all his payments Receivable i want to link the customer and vendor which is the fields.
Thanks
Nilesh

Dear Nilesh
Go to customer master General Data and select Control Data tab. There you can see a field "Vendor". Table is KNA1 - Field Name LIFNR. If you maintain the vendor code here, you can generate the rquired report.
thanks
G. Lakshmipathi

User is not able to change his own password... Only DBA can change users password ??

Hi,
I have this problem today.I am using Oracle 8.1.7 on Solaris 2.8
A Oracle user say " SCOTT" trying to change his password but could not.. he gets the followling message
SQL> alter user scott identified by abc123;
alter user scott identified by abc123
ERROR at line 1:
ORA-28003: password verification for the specified password failed
Scott's profile has password_verfiy function. Hence i thought abc123 password was not matching with the password verify condition. Surprisingly, what ever password SCOTT tries with, he could get the same error message and could not change his password.. Ultimatly SCOTT could never change his password. How is it possible ??
It is noteworthy to mention that if i give DBA role to SOCTT then he can change his password with abc123 or any thing that satisfies with password verification function.
Now Only a user who has DBA role or a DBA could change passwords..
Can somebody through some light on it and explain what corrective action to be taken so that Users can change their password without DBA's interreption.
Thanks in advance
Regards
Srini

<PRE>
This is the description of the error message:
=============================================================================
ORA-28003 password verification for the specified password failed
Cause: The new password did not meet the necessary complexity specifications
and the PASSWORD_VERIFY_FUNCTION failed.
Action: Enter a different password. Contact the database administrator to find
out the rules for choosing the new password.
=============================================================================
it clearly says that password has to match the complexity specifications. You will not be able
to change password without meeting the complexity requirements.
DBA's can make the change to the password because if DBA's can not change the password, it could lock
you out of the database (all users including the DBA's) and you will not be able to access the
database.
Try removing the password verify function and see if you can then change the password succssfully.
</PRE>
hi Prakash,
The verify password function is standard oracle function and I do not think the current problem is any way related to the rules that were framed in verify password function. The key point here is a user could not change his own password. But a DBA or a user who has ALTER USER system privs.. can do so..
Regards
Srini

How to find out, who locked the same row

Dears,
I have a problem,
sometimes our user complain that, when he tyring to make a transaction to a specific customer's Account
its says 'Some other user access the same account, keep trying...' (like this).
and in this response I just kill that user's session. then he can make the transaction by reconnecting.
sometimes my solution(killing the session) can not slove this problem.it stayed even 5/6 hours long.
in this time,i cannot find any bloking session or such a long waiting session.
In this Scenario..
I need to find out who(SID,SERIAL#,USERNAME) locked the same ROW (not table).
There are many users who are locking different rows of the same table at the
same time. I need to find the one who locked my row.
is it possible to find out, who locked the specific customer's Account ?
I am trying to find out by the following query but failed.
SELECT s.SID, serial#, machine, osuser, terminal, b.object_name,
row_wait_obj#, row_wait_file#, row_wait_block#, row_wait_row#,
DBMS_ROWID.rowid_create (1,
row_wait_obj#,
row_wait_file#,
row_wait_block#,
row_wait_row#
) rowidd
FROM v$session s, dba_objects b
WHERE s.row_wait_obj# = b.object_id
SELECT *
FROM (SELECT s.SID, serial#, machine, osuser, terminal, b.object_name,
row_wait_obj#, row_wait_file#, row_wait_block#, row_wait_row#,
DBMS_ROWID.rowid_create (1,
row_wait_obj#,
row_wait_file#,
row_wait_block#,
row_wait_row#
) rowidd
FROM v$session s, dba_objects b
WHERE s.row_wait_obj# = b.object_id)
WHERE rowidd IN (SELECT ROWID
FROM account_mas
WHERE branch = '999' AND accout_no = '009990215454')
please help me...
My Database version- 10.2.0.4, windows
Regards
Halim
Edited by: Abdul Halim on Oct 26, 2009 2:43 AM

Just check with this query, find the lock and kill the session.
select b.session_id ,a.SERIAL#, a.username "Blocker Details"
from v$session a,dba_lock b
where b.session_id = a.sid
and b.blocking_others = 'Blocking';
Regards
Asif kabir

Who can I complain to about a new order being canc...

Please can someone help me before I go totally insane!! On 14th March I placed an order online with BT for Phone & Broadband with free BT Sport and paying the line rental in advance with it due to go live on 30th March.
Transfer date came and went with no sign of any transfer being carried out - details online said they were working on the problem. Several days later had a message to say that they needed to talk to me with regard to my order, then received an email saying that BT were sorry I had cancelled by order!! Long and short of it after days of talking to people in India trying to sort out my order and being told lie after lie (such as they couldn't transfer phone line from Sky without me getting a cease date from Sky) I was told everything was in hand and someone from Openreach would ring me on Monday 13th April to comfirm they had sorted out the problem (basically unplugging a my line from one socket and plugging it into another). On the Monday I received a garbled message from someone in India saying that they needed to talk to me about my order and would ring again Wednesday. On the Wednesday morning I got another garbled message saying that as they had tried repeatedly to speak to me on the phone and hadn't been able to they had now cancelled my order!!! i then phoned and was told my order had got stuck in the system and they needed me to place my order again and this would sort everything out.
I then find out that the money I paid when I placed my order for my line rental saver in advance plus Hub/Dongle etc had been refunded as I had cancelled my order. No I didn't you did!! I still want my line rental saver, Hub etc, etc.
I did this but since then I have been getting threatening emails requesting I send back my Hub and Dongle as I had cancelled my order - no I need it, and I didn't cancel my order you did!!! Then today I got a final bill (as I was leaving) for £172.29 which was for line rental saver (£169.90) from 30th March and BT Sport (£25.81) 14 March - 10 May (money due to be taken out of my account on or before 25th April). How can I be charged for a service that I haven't even been connected to!
Surely they can see what is happening on the account see that there was a problem there end and that I didn't want my account cancelled etc - after all the notes that the call centre people in India supposedly made on my account!!!
I tried to speak to BT this evening but after 25 minutes of listening to stupid music I gave up. My phone line and broadband are supposed to transfer over to BT on 29th April but I am not holding my breath on this!!
Please can someone help me with who is the best person to talk to before I go totally mad because if I have to talk to anyone else in India who uses the standard customer service script and tells me that they understand my frustration one more time I will definitely go insane!!!!
Thanks in advance
Liz
Solved!
Go to Solution.

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Customized Back Order Report

Hello,
I have a customer who would like a customized back order report. They would like a query that would show them the following:
- The Items on any orders that have been partially shipped on the row level. (I was able to create a query that would do this by making it a requirement that the Delivered Quantity be greater than 0).
- The Items on any orders that may be partially shipped overall. I cannot figure out how to write this part of the query. I don't know how to tell the query only to pull the lines from orders that have other lines that have been shipped. The one query I wrote only looked at the Delivered Quantity and I made it so it had to be greater than 0. However, this left out a number of orders that did not have whole lines shipped. I would still like to see those rows.
The conventional Back Order report is not very helpful to our customer because they are a seasonal distributor. They receive most of their product all at once. For this reason, they may have whole orders that are overdue a few days (due to a delay in overseas shipping or other reasons). They know about these orders. They would like a list of the orders in which they have already shipped something (either partially shipped the line or partially shipped the order). They would then use this list to call the affected customers and ask if they would like to remainder of their order to ship when they receive the product or if they would like to cancel the remainder.
The conventional backorder report has over two thousand lines on it and it would be very time-consuming for them to go through the individual documents to determine which ones had shipments created and which ones were listed simply because they were overdue.
Can anybody help with this? I'm not sure how to tell if the sales order has had a delivery created or not. Like I said, I can figure out how to tell when a line is partially shipped but not when the order overall is only partially shipped.
I appreciate everybody's help!
Thanks,
Amanda

Hi Gordon,
Thank you for your query. However, your query brings the same results I was able to query as well. It shows all of the lines that have had something shipped on them. But my customer would also like to to see those orders that have had some lines shipped and other lines not.
For example, they have a sales order 10962. This sales order has 3 lines on it. 1 line on this sales was order was shipped complete. The other two lines have not been shipped at all. I would the query to pull the two lines that have not been shipped at all.
The other part of the query is what you and I have both written. This part of the query pulls the lines that have had something shipped on the line but it is not the complete line.
I was hoping there may be some sort of flag in the table or something that would indicate if a delivery has been created from the sales order. Do you know of any such flag or any way of writing a query that would check this?
Again, thank you for taking the time to write your query. I appreciate the help and time you've spent.
Thank you,
Amanda

Who is DBA's customer?

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