Who to contact at Apple about iTunes Store content?

This isn't Mac-specific but I can't find anywhere else to ask this question. Long story short, a very good friend of mine has an album on the iTunes Store. It's an album he recorded, produced, and published on his own label. Problem is, he never submitted it for inclusion in the iTunes Store and has no idea who did, who's getting the money from it, etc. Hope someone here can provide a phone number or link to information about a real, live contact at Apple who can deal with this ASAP.
FWIW, here's a link to the album: http://phobos.apple.com/WebObjects/MZStore.woa/wa/viewAlbum?id=156675637&s=14344 1
(It's a great album, but please don't buy any of the tracks since someone else is profiting from Ben's hard work.)
Thanks a ton,
Brent

Ben should probably talk (or have his lawyer talk) to his record company, Aquarium/No Alternative. They seem to have many of their artists on the iTunes Music Store, so it's almost certainly the label or one of their partners that submitted Ben's album and are getting the money.

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