Who/what is supposed to update the BT Server Statu...

Can someone please tell me who is responsible or if they have an automated system in place when it comes to updating the BT Server Status number?.
In the years i've been with BT 99% of the time when i have been disconnected because of a BB fault with the exchange etc  the Server Status page and telephone service have failed to mention a fault being present (over two days once).
There has been no BB for at least just under ten hours. I don't live in a remote location and the only subscriber for miles around. I live in the city of Manchester and have eventually found out from the BT call centre that lots of people with the same area code as myself have been notifying them of the fault. However, as usual no mention of it anywhere on the BT site or telephone Server Status messages.
One thing i am absolutely certain of is that in the case of an all out Nuclear war, one would be staggering amidst the barren wastelands and happen to stumble upon a telephone, you pick it up and it connects through to a chipry happy message proudly reporting that there are 'currently no problems with your BT broadband service' GrrrRRRRR!

Hi BrainTorment,
Welcome to the BTCare forum.
Is your connection still down? If there is still a fault there and the service status page isn't updated I can look into it, let us know.
Thanks,
Stephanie
Stephanie
BTCare Community Manager
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    Blog: http://stefanroth.net If my post helped you, please take a moment to vote as helpful and\or mark as an answer

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