WHOLE SYSTEM FREEZING UP!!!

Firstly, I have the latest nod32 installed, fully upto date. Spybot is also installed and is latest version. All my drivers are also upto date.
Ok, I'm really at a loss here. I even upgaded to the CS4 trial to see if it would fix it.(from CS3). (I uninstalled CS3 than setup CS4)
While I am using Camera Raw, (usually Bridge is running in the background) my system will random freeze. I mean, totally freeze, no mouse, no keyboard, no error, whole thing frozen. I can only physically reset the PC. System freeze happens within maybe 4-6 minutes of using the program.
I did notice a string of a few strange coloured pixels while editing, about 30 seconds before it crashed (with CS4, didn't get that on CS3)
My system is stable otherwise, 3D games work fine, no errors or anything like this happen with other apps.
Are there any steps I can take to try and narrow down the cause of this?
Thanks.
I have XP Pro, SP3. Camera Raw 5.0
I have 2 GB RAM,
AMD X2 3800 Dual core
Abit KN9s NF5.
Nvidia 7600 GS 256mb
Canon EOS 450d

I'm in little doubt that the freezes are indicating system failure. Using ACR just brought the beginnings of this to the surface.
It locked up again while using firefox. Yes, I've used raw 5.1 5.2 without difference. I have'nt made any major chances to my software/drivers/hardware enviroment, except removal of ram.
The first version of camera raw that supported the EOS 450D was on CS3. No other plug in's installed.
I'm seriously looking towards Intel at the moment!!
Deeply grateful,

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When I try to read my rss-feed through yandex service, the browser and the whole system freeze for a significant amount of time. This started with Firefor 5 and is very unpleasant. Thank you in advance.

When I try to download (and especially renew) a page with my rss-feed that I read with Yandex service, the browser freezes, and then the whole system freezes. It typically takes about 5-7 minutes to load a very minimalistic page, and I can't use my browser or my system during that time.
This started with the release of Firefox 5. I use it on Ubuntu. I haven't experienced similar problems with any other websites.
I have already contacted the Yandex team about the matter.
I guess it's just a little weird that one of the Yandex services won't work in Firefox, as Firefox comes with a built-in yandex-bar in many cases. And it sure is frustrating.
Thank you very much and I am looking forward to your reply.

Firefox Hangs
https://support.mozilla.com/en-US/kb/Firefox%20hangs
Check and tell if its working.

Safari 4.0.5 Flash problem, whole system freezes

I have just updated to Safari 4.0.5 and when I visit a website that uses flash, my whole macbook freezes, I can't force quit any application, I can't even move the mouse.
I have uninstalled flash and now it is working properly, but that is not a solution, all my other browsers were affected, Chrome, Firefox.
What do you suggest? I really need flash

HI Dan,
Try maintenance..
From the Safari Menu Bar, click Safari / Empty Cache. When you are done with that...
From the Safari Menu Bar, click Safari / Reset Safari. Select the top 5 buttons and click Reset.
Go here for trouble shooting *3rd party plugins or input managers* which might be causing the problem. Safari: Add-ons may cause Safari to unexpectedly quit or have performance issues
Since you are running Snow Leopard, *make sure Safari is opening in 32-bit mode, not 64*. Right or control click the Safari icon in the Applications folder, then click: Get Info In the Get Info window click the black disclosure triangle next to General so it faces down. Select 32 bit mode. Also, (in that same window) *make sure Safari is NOT running in Rosetta.*
  Web pages now include a small icon or 'favicon' which is visible in the address bar and next to bookmarks. These icons take up disk space and slow Safari down. It is possible to erase the icons from your computer and start fresh. *To delete Safari's icon cache using the Finder, open your user folder, navigate to ~/Library/Safari/ and move this file "webpageIcons.db to the Trash.*
bpageIcons.db to the Trash.*
If nothing able helps, post a Safari crash report.
How to locate a crash log:
Open Finder.
Click "Go" in the menu, then select "Go to Folder".
Copy and paste this path into the Finder dialog: ~/Library/Logs/CrashReporter/
Click the Go button.
Finder opens the folder containing the crash log. Look for a the crash file with a date field that looks like the *most recent.*
Carolyn

Photoshop CC 64bit Freeze whole System Win7 64bit Pro

Hi @ll
houston i have a problem!
my photoshop freezes during work. when photoshop freezes then is the whole system freezed only an reset help to boot and try again. the freezes startet 3 day ago and comes ONLY in photoshop!
i tried diferent applications to check out what kind of issue it could be but other CC Apps, Rendering Apps or Gaming with Heavy System Load theres no Problem. I work with the Photosho 64bit Version
My System Specs
Intel 3930k
Gigabyte X79s Mainboard
32 Gb Ram
240 SSD Corsair
120 SSD Corsair
500 WD Black
7970 GHZ Edition GPU
Windows 7 64bit Pro
Drivers are all up to date. I have read other Freezing Probs but the solutions doesnt help. HAs anyone an idea what could i try to fix or solve this problem because i need the photoshop for my screen design work
daily!!
thx and best regards from germany!
i have tried for 4 hours Photoshop CC 32bit Version and it run stable for the moment with heavy load of work on it using nearly every function to test during design.

It install both. Go into programs and load 64 bit version.

ITunes causing whole system to freeze?

Hi
There are a lot of questions on this forum which are similar to this, but I have not found one that actually replicates the same problem in the same conditions.
Today I was listening to iTunes and had a bunch of other applications open. For no apparent reason, the whole system froze up on me. By this I mean: the mouse no longer responds, keyboard no longer responds, the colon that flashes the seconds in the clock stops flashing (I have that turned on so that I can see when the machine is really frozen), and all the keyboard-shortcuts like Option-Command-Esc (Forced Quit dialog) or Ctrl-Eject fail to work. Even the Ctrl-Command-Power doesn't work (for forced Restart): instead I have to hold the power button for a few seconds and the computer shuts down, but does not restart. (This is what I mean by the 'whole system freezing'). There is no warning, no beachball spinning, and the G5 does not even seem particularly hot (the fans were not blowing hard). So I am completely at a loss to understand what's going on.
Thinking this was a one-off event, I restarted, ran a "Verify permissions" and "Repair permissions" (was this a mistake?) and ran a few applications (Mail, Safari) all of which worked fine. Then I opened iTunes again. It opened OK. I then closed the window, which worked. Then I quit iTunes. This caused the whole system to freeze again, exactly as before.
I have repeated this cycle a couple of times. iTunes will open, will even start playing a song, but on Quit the whole system freezes.
More recently I found that the system froze with iTunes just playing a song.
What then happened was that I looked for help on this forum, found too many cases of iTunes doing strange things but none with my configuration, and thought (perhaps recklessly) that I should update iTunes (from 6.0.4 to 6.0.5). This seemed to work perfectly. Except when I opened it, and played a song, within seconds the whole freezing thing happened again, exactly as before.
So, apart from giving up on listening to music in the office, what is to be done? I am able to run other applications OK (I'm writing this within Safari), so it seems to be an iTunes related problem. I had no unusual devices connected (in fact nothing except keyboard, mouse, monitor), and no iPod connected.
Does anyone know what to do about this?
(I'm using a Power-PC based dual G5 which is only about 15 months old).
Thanks in advance.
PowerMac G5 Dual 1.8GHz, PowerBook G4 12" 1.33GHz Mac OS X (10.4.5)
PowerMac G5 Dual 1.8GHz, PowerBook G4 12" 1.33GHz Mac OS X (10.4.5)

Just an update (I'm answering my own post) in case anyone else has this issue:
I managed to get iTunes to stop causing hard crashes. I went through the repair disk procedure outlined here:
http://www.thexlab.com/faqs/repairprocess.html
Including running Yasu at the end with most of the boxes ticked, to clean caches thoroughly.
And I also trashed all the iTunes preferences files. The first time you run iTunes after this you have to answer some questions (as it resets the prefs) but you can always restore your settings manually afterwards.
So far so good -- iTunes launches, runs, and quits without crashing the system.
I guess this might not have been an issue with iTunes itself. The damage was probably done when the first crash happened and I had to use the power button to shut down. I still don't understand what caused the first crash, though, and Yasu seems to have deleted the panic log so I'll never know.
PowerMac G5 Dual 1.8GHz (1 GB RAM), PowerBook G4 12" 1.33GHz (768 MB RAM) Mac OS X (10.4.5)

Lost my mouse/system freeze

Hello,
I have had my macbook lock up a few times in the last couple of days. The first thing I notice is my mouse pointer vanishes and the whole system freezes up. The only way I have been able to get it back is to do a hard reboot via the power button. I didn't notice the lockups until I did the latest updates to Leopard, including the keyboard firmware update. In cases where I have had applications crash the OS asks me if I want to send a report to Apple about the crash. In the cases where the system freezes up and I reboot the system does not ask me about sending a crash report. Is there anyway to manually send a report off to Apple?
I started using time machine about three weeks ago I am wondering if I should roll back to then. I have had my Mac now for almost four months with no issues. In the last week I have had to reboot four times, so something is not right.
Thanks

It's a bug in 10.5 2 with a "Graphics Update". It happens especially when waking from sleep while an external DVI monitor is attached. Search this forum for more info.
I had to reinstall my OS, and am now running 10.5.0.

[Solved] System freeze

Hey everyone,
Looking for some insight on how to troubleshoot an internet problem I've been having on my Arch netbook.
My system boots fine and automatically connects to the internet via wireless wlp2s0, but when I try to connect to a website via Firefox my whole system freezes, no mouse movement no response from conky, etc. and I have to force shutdown.
The odd part is the page begins to load before the system freeze. Thinking it may be a Firefox issue I also I tried pinging www.google.com through terminal and it works until the approx 31st ping request and then the system freezes. When my PC is booted it connects to the net and everything else runs fine, the freeze doesn't seem to happen until a number of packets are sent/received.
I did have a netctl issue where both netctl and netctl-auto were trying to manage my internet connection, but I fixed that by just disabling netctl and sticking with netctl-auto. No module fails or anything in systemctl. Is there a log I can check that might have some helpful info? Unfortunately with the system freeze its hard to for me to diagnose anything.
Apologies if this is a double post, I searched around this forum but couldn't find any similar problems and the netctl wiki didn't have anything. I know I'm not providing much info but any ideas would be helpful. I'm at work currently but I can post logs this afternoon (EST) if requested.
Thanks!
Last edited by MikeyD (2013-10-02 13:18:49)

Does your netbook have a broadcom WiFi card?
And if so, which kernel version have you got installed?
EDIT:
I'm just asking because I had the same problem on my netbook with broadcom and 3.10.6.
However it seems to be fixed now in 3.10.10 (https://bbs.archlinux.org/viewtopic.php?id=168177).
EDIT2:
As I just had to experience on my laptop, 3.10.10-1 did not fix this issue on my laptop, I downgraded to 3.10.3 again.
EDIT3:
Actually the 3.10.10-1 noted above was a patched version from one of the users; that's why mine didn't work.
But 3.10.11 and 3.11 should fix the issue, if I may trust the thread linked above.
Last edited by ayekat (2013-09-15 20:48:20)

"medit .fonts.cache-1" - system freeze!

:shock: :shock:
what's goin on here?
ive tried(!) to open the ".fonts.cache-1" file with "medit" and BAM! nothings working, X immedeately seemed to crash. the only thing i saw after doublecliking the file was colors in lines and a bit of black/white (like on tv..) all mixed, only crap to sum it up and the only thing i could do was a press on the reset button!
is this a bug in medit? ... why the whole system freezes then?, thats pretty ugly imo :oops:
what data may be destroyed ? can it be?

Can you SSH in from another box? Crashes are one of X's annoying features, the server can sometimes freeze up and deny all input even while the rest of the system is running fine.

T400 downgraded from Vista to XP resulting in system freeze after 10 min activity

Hi,
I just purchased a T400 and have gone through the process of (re)grading the OS from Vista Business to XP. From the moment the setup dialogue for XP started (machine name, date, users etc), the whole systems freezes after working the machine for around 10-15 min. First, I suspected it to be a mouse freeze, but I get no reponse from neither the keyboard nor mouse (not sure if it is a complete system freeze or to do with mouse/keyboard drivers). Even the clock in the bottom right corner stops running.
To get the system going I need to force the system to reboot using the power on/off button.
The XP restore disc I used came from Lenovo with the computer, and I have followed the instructions by point. Do any of you recognize this problem? And more importantly, know how to deal with it
Message Edited by Missmostly on 10-16-2008 06:28 AM
Message Edited by Missmostly on 10-16-2008 08:56 AM

Hi,
I posted a message on the forum 5 days ago, and got no replies. I agree the problem description might be a bit vague, so here we go again:
I recently purchased a T400 (model 2765, 21g) with the XP downgrade option (the MS Windows XP Conversion Kit containing 2 CD's: Lenovo's Rescue & Recovery plate + XP product recovery plate with SP2). During the installation of XP (the end part where you set up your user) the computer freezes (no response from keyboard). I power the machine off and on again, and the installation continues as it were. I finish the installation and the computer is set. After additional 10 min the computer freezes again in the same style.
I imagine it to be a powermanagement disagreement between MS system and Lenovos powermanagement system, and set every parameter to be always ON and full performance ( I am running on AC). This time the freeze doesn't happen for an hour. I then begin to reinstall the powermanagement drivers and the general drivers for this particular model running XP (from Lenovos drivers Matrix), and now I am looking at two hour before each freeze. That is if I don't plug in any external hard drives (then the system can crash within 15 min or an hour), and we turn a blind eye to the occational freeze after 10 min on the first boot of the day .
At some point I suspected there to be a conflict with the existing SATA drivers that I also have reinstalled for the occation. Still the system is NOT stable.
And the frustrating thing is that I have no clue why. The sympthom is always the same, complete screen freeze ( I do not know if the system is active behind (no hard drive running)), that can only be cured with a forced boot.
If any of you reconize this, please assist me to a solution. I have by now installed all programs to my liking including all MS updates (SP3 etc), and hope there is a way to get to the core without a complete reinstall (or worse, return to the realm of Vista)

System freezes with Safari open; what does this mean...?

Hi:
Once in a while I have Safari open, and then my whole system freezes, even when I have Safari open in the background. The only thing I know for sure is that Safari is open when I get a system freeze.
In the system.log file I found the following warning:
'Sep 17 17:08:12 localhost /Applications/Safari.app/Contents/MacOS/Safari: * Warning: ATSUSetFontFallbacks has been deprecated. Use ATSUFontFallbacks objects instead. *'
Interestingly, I always see this line in the system.log as the last line before my system freezes. Any thoughts?
Kind regards,
Bas

Hi Edwin:
Thank you for your reply. When my Powerbook is physically plugged with an ethernet cable, I will try that. However, at home I connect to the Internet wirelessly, through Airport.
Bas

I have the "Bookmarks and history system will not be functional" problem and not FireFox will not open at all and my whole computer freezes if I try.

For a few weeks now, I've been getting the "Bookmarks and history system will not be functional..." message. When I clicked for more information, FireFox would freeze.
I found a solution about a new places database, but for the past few days I can't get FireFox to open at all. Then my whole system is frozen and I have to turn it off to get it going again, thus losing a lot of unsaved data.
How can I get FireFox back?

A possible cause is a problem with the file places.sqlite that stores the bookmarks and the history.
*http://kb.mozillazine.org/Bookmarks_history_and_toolbar_buttons_not_working_-_Firefox
*https://support.mozilla.com/kb/The+bookmarks+and+history+system+will+not+be+functional

Mail freezing, taking out whole system

So, today I start up my PowerBook G4, run Mail and a few seconds after the window appears, the Pinwheel of Death starts spinning and everything locks up. Can't even Force Quit.
I've rebooted a number of times. Last time I even unplugged the ethernet connection. Still no go. As soon as I run Mail the entire system freezes and the colorful little Pinwheel goes into permanent spin mode.
Can anyone offer some suggestions to even begin the process of troubleshooting?
(It's sad, but since Windows XP, I've had more trouble like this from my Mac than from my Windows machine.)
PowerBook G4 - 1GHz, 1GB RAM Mac OS X (10.4.8)

Verify/repair the startup disk (not just permissions), as described here:
The Repair functions of Disk Utility: what's it all about?
Now, go to Apple Menu > System Preferences > Network > Show: Network Port Configurations, and make sure that the configuration used to connect to Internet is at the top of the list.
Finally, try launching Mail under the following conditions (you may need to force quit it first if it’s running):
1. Holding the Shift key down until the main window appears.
2. With no Internet connection.
Post back with your observations.

[SOLVED]Random system freezes

Hello,
My Dell Studio 1558 runs ArchLinux with XFCE. Everything is fine except two problems: Random system freezes and slow wlan download speed. I think that those problems might be related.
Since some updates ago my Laptop will just randomly freeze. Unfortunately I cannot remember exactly when it started. The freezes will randomly appear without any regularity or possibility to reproduce. Sometimes it freezes immediately after booting, sometimes after some hours. Heating should be no problem as it also freezes when the Laptop is cold (what a joke )
Sometimes it will freeze several times in a row, sometimes it won't freeze a whole day. It seems that it only freezes if there is Wireless LAN connection available. (I use wicd if that is of any importance.). It feels like the highest freeze rate is while downloading packages for system updates...
lspci tells about the wireless chip:
04:00.0 Network controller: Broadcom Corporation BCM4312 802.11b/g LP-PHY (rev 01)
uname -a
Linux mydell 2.6.38-ARCH #1 SMP PREEMPT Wed Mar 30 08:47:36 CEST 2011 x86_64 Intel(R) Core(TM) i3 CPU M 330 @ 2.13GHz GenuineIntel GNU/Linux
So, according to the wiki page I use the broadcom-wl driver from AUR. I also tried the DKMS one which, of course, changed nothing. My modules array concerning broadcom looks like
MODULES=(!b43 !ssb !lib80211 !brcm80211 lib80211_crypt_tkip wl)
I ran memtest over several hours to make sure it's no memory problem. No errors in 5 passes. It has an ATI Chip which is powered by catalyst right now... Could be the source of the problem but I guess I'd have to test that further.
Additionally I suffer slooooow download speed over wireless LAN since some periond (can't remember the exact starting point too...). It's not related to my AP, happens in other networks too. I tried several servers too. Max download speed: 148 kb/s :S
I suspect that the freezes and the slow download speed are releated. Maybe a driver issue? I have no clue. I was unlucky to find error reports in the logs after the freezes. Besides, I have no real idea what to search for in the logs. I placed a desklet on my desktop now, to see the exact time and seconds when the freeze appears. I hope I'll be lucky.
Can someone help me or give me some ideas what to do?
Edit:
There was another kernel upate and at least the low speed is gone... strange. Hope the same is for the freezes :S
Edit 2:
Downgrading pm-utils to 1.3.0 did the trick for me. No freezes anymore.
Last edited by McFlow (2011-05-07 15:26:54)

So, the freezes are still there. I also tried the open source ATI driver. My laptop will still freeze randomly. The highest freeze rate was during operations with pacman/clyde. I think this might point to either WLAN or HDD.
I placed a desklet clock on my desktop and I could finally see the exact time when my laptop froze! But I cannot find anything interesting in the logfiles.
This should be the last lines that were written before the freeze occurec in everything.log.
Apr 22 16:49:46 localhost rtkit-daemon[3587]: Successfully called chroot.
Apr 22 16:49:46 localhost rtkit-daemon[3587]: Successfully dropped privileges.
Apr 22 16:49:46 localhost rtkit-daemon[3587]: Successfully limited resources.
Apr 22 16:49:46 localhost rtkit-daemon[3587]: Running.
Apr 22 16:49:46 localhost rtkit-daemon[3587]: Canary thread running.
Apr 22 16:49:46 localhost rtkit-daemon[3587]: Watchdog thread running.
Apr 22 16:49:47 localhost rtkit-daemon[3587]: Successfully made thread 3582 of process 3582 (/usr/bin/pulseaudio) owned by '1000' high priority at nice level -11.
Apr 22 16:49:47 localhost rtkit-daemon[3587]: Supervising 1 threads of 1 processes of 1 users.
Apr 22 18:49:47 localhost kernel: [ 42.385322] eth1: no IPv6 routers present
Apr 22 18:49:53 localhost logger: ACPI group/action undefined: processor / CPU0
Apr 22 18:49:53 localhost logger: ACPI group/action undefined: processor / CPU0
Last lines from messages.log
Apr 22 18:49:34 localhost logger: ACPI action undefined: ADP1
Apr 22 18:49:34 localhost logger: ACPI group/action undefined: processor / CPU0
Apr 22 18:49:34 localhost logger: ACPI group/action undefined: processor / CPU0
Apr 22 18:49:34 localhost logger: ACPI group/action undefined: processor / CPU0
Apr 22 18:49:34 localhost logger: ACPI group/action undefined: processor / CPU0
Apr 22 18:49:34 localhost logger: ACPI group/action undefined: processor / CPU0
Apr 22 18:49:34 localhost logger: ACPI group/action undefined: processor / CPU0
Apr 22 18:49:34 localhost logger: ACPI group/action undefined: processor / CPU0
Apr 22 18:49:34 localhost kernel: [ 28.860026] r8169 0000:09:00.0: eth0: link down
Apr 22 18:49:34 localhost kernel: [ 28.860452] ADDRCONF(NETDEV_UP): eth0: link is not ready
Apr 22 18:49:37 localhost kernel: [ 31.674805] r8169 0000:09:00.0: eth0: link down
Apr 22 18:49:37 localhost kernel: [ 31.674822] r8169 0000:09:00.0: eth0: link down
Apr 22 18:49:37 localhost kernel: [ 31.675249] ADDRCONF(NETDEV_UP): eth0: link is not ready
Apr 22 18:49:39 localhost polkitd[3456]: started daemon version 0.99 using authority implementation `local' version `0.99'
Apr 22 18:49:44 localhost kernel: [ 39.143241] fuse init (API version 7.16)
Apr 22 16:49:47 localhost rtkit-daemon[3587]: Successfully made thread 3582 of process 3582 (/usr/bin/pulseaudio) owned by '1000' high priority at nice level -11.
Apr 22 18:49:53 localhost logger: ACPI group/action undefined: processor / CPU0
Apr 22 18:49:53 localhost logger: ACPI group/action undefined: processor / CPU0
My laptop sometimes hangs at boot with this screen. I cannot take some usful information from it. But it seems, that it's also related to networking stuff? But I am not sure if that's the cause for my problem.
I am lost. I have no real idea what to do. I think of using some other distribution in order to see if the freezes will occur there too. I hope this is "just" a driver issue...
Last edited by McFlow (2011-04-24 17:48:27)

Macbook Pro 2.6ghz i7 2013 system freeze when using Premiere/AME CC 2014

I have a Macbook Pro i7 2.6ghz form late 2013 and I have been experiencing some serious problems with my system freezing while using Premiere Pro and whilst rendering from AME.
I am running the latest version of CC (8.1) on OSX 10.9.5.
GFX card: NVIDIA GeForce GT 750M 2048 MB
RAM: 16 GB 1600 MHz DDR3
I have CUDA enabled, I need the performance boost so rendering previews of the CPU is not much of a option for me.
I have experienced this problem since I started running Premiere on my laptop (3 months ago). If I am doing any GPU hungry processes within Premiere or AME the system will freeze, when it freezes nothing will respond and the screen stays frozen, I have to do a manual shut down.
I went as far as replacing the whole laptop with Apple as they put it down to a faulty GFX card, the new one has the same problem which leads me to think that the problem is with how Premiere and AME work with the new Macbook Pro's.
These crashes happen up to three times a day if I'm doing a full day of editing and I have to make sure I don't push the system to hard to avoid it, the crashes don't tend to happen when I am editing 5D footage but they are quite frequent when editing 4k GH4 footage. I am working off multiple hard drives with valuable data which are put at risk when the system crashes. I normally work on a 6 core Mac Pro but next week I'll be pushing my laptop pretty hard with a full week of editing and I'd love to avoid these crashes.
If more info and specs are needed to identify the problem, I'll be happy to provide them.
Cheers, Moja.
ps.
My system just crashed twice today, once while writing this message, I had a project open in Premiere but I wasn't even editing, its currently 30 degrees in Melbourne, one of the hottest days of the year yet, which leads me to believe that the heat is contributing to the GFX card or CPU overloading.

mojareeves1 wrote:
I forgot to add that I have also updated to the latest nvidia card driver.
My music seems to keep playing when the crash occurs which suggests the hard drive and other components are still running fine, its just the GFX card that is crashing.
The GFX card may be a red herring if it still crashes in software mode and with the internal card. The fact that you have music playing, however, may be a clue. Programs that can access your audio hardware (like Soundflower) at the same time as Pr have been known to conflict and cause crashes. Turn off any background audio processes. Check your system audio settings, as well as Pr's audio and audio hardware settings. If you can, change the source of Pr's Desktop Audio in Preferences>Audio Hardware. Try changing the ASIO settings.
The next (and most painful) step would be to work your way meticulously through this document:
Troubleshoot system errors, freezes | Mac OS 10.x | Adobe software
The "Re-create Adobe application preferences" step often helps a lot.
Cheers,
Jeff

Photoshop CS5.1 64-bit crashes whole system when using Wacom Cintiq 13HD

Hello,
I've got a big problem and Wacom Support/Forum wasn't really that helpful at all, so I hope someone here has the answer.
I'm using:
- Windows 7 Premium 64-bit with Service Pack 1
- Intel i7-267OQM 2,2 Ghz CPU
- Nvidia GeForce GT 635M 2GB
- 8GB RAM
- Adobe Photoshop CS5.1 64-bit
- on an ASUS N55S Laptop
My new Wacom Cintiq 13HD runs just fine while just browsing on the internet, with Adobe Illustrator (so far...) and Easy Paint Tool SAI.
But everytime I open my Photoshop it's just some minutes before my system freezes for a second, than blue screen appears und my whole
System crashes down. Every. damn. Time.
I read in the Wacom Forum that more people have this problem, but all suggested solutions by Wacom just don't work.
Here's the link: http://forum.wacom.eu/viewtopic.php?f=3&t=14060
The one thing I didn't try is using the USB Extensions, so I will buy some tomorow and try that too.
But maybe someone has an other idea that could help?
I tried all drivers Wacom has avaible but it still happens. I updated my Adobe Softwares, my BIOS, my graphic card, I restarted countless times,
but nothing seems to work.
Help me, please!

A problem has been detected and windows has been shut down to prevent damage to your computer
REFERENCE_BY_POINTER
If this is the first time you’ve seen this Stop error screen, restart your computer. If this screen appears again, follow these steps:
Check to make sure any new hardware or software is properly installed.
If this is a new installation, ask your hardware or software manufacturer for any windows updates you might need.
If problems continue, disable or remove any new installed hardware or software. Disable BIOS memory options such as caching or shadowing. If you need to use Safe Mode to remove or disable components, restart your computer, press F8 to select Advanced Startup Options, and then select Safe Mode.
Technical Information:
*** STOP: 0x00000018 (0x0000000000000000, 0xFFFFFA800D767920, 0x0000000000000002, 0xFFFFFFFFFFFFFFFF
Collecting data for crash dump…
Initializing disk for crash dump…
Beginning dump of physical memory.
Dumping Physical memory to disk: 35
And I saw that the problem occurs with Asus Laptops and Dell Precision Laptops.
So when I've got time (-> weekend ) I'll set up my desktop pc again and try it there. Maybe it's one of the Asus drivers?

WHOLE SYSTEM FREEZING UP!!!

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