Why a black screen upon exiting Reader 9?

Question

I can open PDF files, read them, and prnt them. I am using Firefox as my browser. When I close the PDF screen, I get a black screen. I would think that the PDF reader should close and return me to the screen from whence I opened the PDF. I have to click my BACK arrow to remove the black screen. This is a PAIN in the BUTT. What do I need to do to repair this?

Answer 1

Hi, That sucks,
While waiting for your reply, I did a lot of searching online and a couple of really skilled computer people put it down to two Microsoft updates, I'll find the numbers and post them here.
Beside that here is something that might actually work:
Find a computer person,
Have them remove the hard drive,
Use some computer wires or docking station to turn the hard drive into a huge USB
Plug the docking (and hard drive) station it into another computer
Open a dos window access the hard drive and delete those updates,
Take the hard drive and put it back into the computer to see if it works.
IF
That doesn't work, - deleting the MS updates,
Then copy over the important files from the hard drive to the computer
and then use the Dos window or Windows explorer to reformat the hard drive.
Put the hard drive back into the computer, and use the win 7 disks to re-install, or try Linux Mint the free Operating system that has no MS hassles.
This is what I am going to try,
Will let you know how it goes, it might be a couple of days.