Why, after switching DVD player, can my macbook still not burn CDs?

Hey Apple,
I wanted to ask you one thing:
My macbook Pro is a little over two years old, and I am loving it. Although, it has been a couple of months that my DVD player is not working smoothly. I went to the Genius Bar, since I couldn't even burn CDs - which is my biggest concern-, and I left it there so they could switch the DVD player completely. Now, as I try to burn CDs again, it says Medium write error again. I want to know why. I have read previous discussions, but I just bought these blank CDs, and they used to work perfectly before.
Have any idea why this is happening?

Hello, tIsP-el11. 
Thank you for visiting Apple Support Communities.
Here are the best steps to go through when experiencing issues with your SuperDrive.
Apple Computers: Troubleshooting the slot-loading SuperDrive
http://support.apple.com/kb/HT2801
Cheers,
Jason H.

Similar Messages

  • Why does my DVD player say I can change regions 4 times

    why does my DVD player say I can only change regions 4x. I want to play some borrowed discs from my daughter.

    DVD Player: About DVD-Video Regions
    Region encoding is the mechanism that enables motion picture studios to control the worldwide release of their movies. It is required by the DVD Forum (http://www.dvdforum.org/forum.shtml) in all commercial hardware DVD players. Every DVD-Video disc contains one byte of data representing a region code, which limits where the disc can be played.
    http://support.apple.com/kb/HT2397
    Once you have set the region in DVD Player five times it cannot be changed.
    Instead, use VLC to view videos from different regions:
    http://www.videolan.org/vlc/download-macosx.html

  • Burning a DVD that a DVD player can recognize??

    I have burned my video on my ipod to a DVD, but it is not in a format that my DVD player can recognize. How can I convert this to a format that my TV's DVD player can read?
    Thanks in advance!

    Here is a re-post of one I had posted before. Still no answer from Apple and they deleted my Question I sent to them with NO RESPONSE! Poor customer service IMHO.
    Easy As It Looks
    The virtual shelves of the iTunes Music Store now feature a video section. Music videos, Pixar shorts and select NBC Universal, Sci Fi Channel, USA Network, ABC and Disney television shows live right alongside songs, podcasts and audiobooks. Browse featured listings or search the archive to find just what you want, then click to buy. Once you do, you get stutter-free, ad-free video delivered directly to your desktop. From there, the sky’s the limit, because you own purchased video forever. Watch as many times as you choose, share between five computers, burn to data CDs or sync to the new iPod. Instant gratification never looked better.
    This is directly from the Apple Website and in my opinion is FALSE ADVERTISING! Note the next to the last sentance "burn to data CDs or sync to the new iPod." but yet you cannot burn to a DVD to watch on a regular TV. The pervious line says "From there, the sky’s the limit, because you own purchased video forever"....well....Apple has yet to respond to my question for over two weeks now regarding this. I guess it is time for a class action lawsuit from all those that purchased videos thinking we could watch them someplace other than sitting in our computer chairs.....or maybe this was Apple's grand plan to get us to buy the new Ipod with video capabilities.
    To think that I have spent thousands to Apple....hundreds of purchased songs, Ipod Mini, Ipod Shuffle....and get the common Big Business....small customer...why should we respond to them lack of support so prevelant in American business today
    Sigh. Bad form Apple!

  • Dear Apple why after restoring my 3GS can I not install older versions of apps automatically

    Dear Apple why after restoring my 3GS can I not install older versions of apps automatically?

    Jeff,
    Sorry for the delayed response.
    I'm running Windows 7; 64-bit.
    Version:
    2.0.4000.0
    I'll keep trying.
    -JJ

  • Just bought an apple iMac went to import music cd only to discover it doesn't have a cd/DVD player can't find any on the apple site what do I need to buy to import cd into ITunes

    ,Just bought an apple iMac went to import music cd only to discover it doesn't have a cd/DVD player can't find any on the apple site what do I need to buy to import cd into ITunes

    Get the Apple USB Superdrive. It is available on the Apple store page of the Apple web site. Just look under storage on the left hand column under accessories for the Mac.  $79.  I have one since I have a lot of DVD's and CD' s. I burn DVD's made from movies created with iMovie.  Works fine. You may be able to find one cheaper at Other World Computing.
    BTW, you can expect that future computers will not have optical disk drives. This is definitely true for Apple and I suspect other mfgrs will also as we move more into streaming video and downloading of apps rather than selling CD/DVD versions.
    BF

  • Why after downloading Shockwave Player and installing, a box showed close which was clicked on but I still cannot play game?

    Why after downloading Shockwave Player and installing does a box showing close which was clicked on but I still cannot play the game?

    Adobe make many different things. In this forum we know about Adobe Reader (now called Acrobat Reader for about a week, it's a struggle to keep up sometimes). But you mention Adobe Shockwave Player. The forum for Shockwave Player is here -- Adobe Shockwave Player . Also be sure you aren't mixing it up with Flash Player, still a third product.

  • Why iCal cancel of event edits issue is still not fixed after over 2 years?

    Why iCal "cancel of event edits" issue is still not fixed after over 2 years?
    I have been in the software engineering industry for over 14 years, but I have never seen a large corporation being so slow at addressing major issues like these.
    What would it take for Apple to start working on this issue?

    Yup. This is fully ridiculous that you can't cancel your updates once you start. I love the tool but this is on pretty significant issue.
    Sometimes I accidentally move a mtg or make some edit while viewing and you can't back you!!
    If you feel the same way, you should post a note here:
    http://www.apple.com/feedback/ical.html
    Message was edited by: SteveMc10123

  • Why does the internet on my new macbook pro not work when my old macbook's does?

    Why does the internet on my new macbook pro not work when my old macbook's does? I'll have to turn the wifi off and back on multiple times to get the internet to continue to work on my Macbook Pro (running mountain lion but did it on lion also) when it runs fine on my old white Macbook (running lion). Is there something I can do to fix it or do I just have to deal with it?

    Here is your fix .. I have uploaded my properly calibrated profile get it here :
    http://www.megaupload.com/?d=YAJL6A9X
    And it should go to your user folder/Library/ColorSync/Profiles
    if you have one already you can rename either one ..
    and then go to system preferences - displays - color to select the profile .
    you will get rid of the blue tint while keeping correct color and gamma
    This is for the newer 2010 MBP's altho if same display was used might also give good results in the previous models as well . .

  • Created a movie in IMOVIE and transferred it to dvd but cannot get it to play on my dvd player.  i downloaded the free Burn program since i don't have idvd on my new mac  the dvd comes up disk error or cannot read

    created a movie in IMOVIE and transferred it to dvd but cannot get it to play on my dvd player.  i downloaded the free Burn program since i don't have idvd on my new mac  the dvd comes up disk error or cannot read.  I am using a dvd-r dvd and my dvd player says that it uses this type of dvd.  Any suggestions.  I spoke to an Apple Support person who helped me burn the dvd but it still didn't work...help???

    There's a difference between a data DVD, and a DVD-Video.  I believe you made a data DVD, which can't be played in a video player.  The Burn feature of the Finder can't author a DVD-V, just data discs.   
    I assume you made a Project, and put clips from your Event Library into the Project.  But then, how did you output your Project, using the SHARE menu? 
    When I pull down iMovie '11s SHARE menu, "iDVD..." is one of the options.  It's the job of iDVD to make the menu that appears when you insert a DVD into your player (that says the title, and chapters, and extras, etc.).  You need software that will made a DVD-V disc.  Lacking that, you might be able to go to Share/Export Movie... or Share/Export using QuickTime... to get your video into a format that software like Roxio's Toast could burn. 

  • TS3274 After iPad update I can't access my notes! Crashes opening with blank page. I have tried turning on and off. I have tried the reset to original. I have tried downloading again. Now what? I have important information that I need to get....

    After iPad update I can't access my notes! Crashes opening with blank page. I have tried turning on and off. I have tried the reset to original. I have tried downloading again. Now what? I have important information that I need to get....

    If you have set this phone up, then there would not necessarily be a solution here until you have been verify with the provider that everything is provisioned correctly on their end. Since the 3G comes from your cellular provider, if the settings are correct on the phone, then you should work with the carrier next.

  • Why only videos on iphone can be deleted but not the music or sync photos?

    Why only videos on iphone can be deleted but not the music or sync photos?

    Because that is the design of the iphone.
    Music and photos are added/deleted via the sync process. 

  • Toshiba DVD CD-R combo drive won't burn CDs

      Help,
        My Toshiba DVD-ROM / CD-R COMBO internal drive will not burn CDs. I have disabled the WIN XP service IMAPI CD-Burning servicem, but still it will not burn CDs. It used to work OK.
     Its a  SD-R5112 model.
    Apologies to the moderator, if this is posted incorrectly, I'm not a frequent user.
    System configuration:
    ****************System Information****************
    [MSI_Info]
    OS Version:      WinXP
    LUS Version:      3.73.000
    Language:      2057
    MB Model Name:      MS-6593
    MB BIOS Vendor:      AMIBIOS
    MB BIOS Version:   1.50
    VGA Model Name:      UNKNOWN
    VGA Driver Version:   UNKNOWN
    VGA MSI Version:   
    VGA BIOS Version:   UNKNOWN
    [OS]
    Name:         Microsoft Windows XP Professional|C:\WINDOWS|\Device\Harddisk0\Partition1
    Manufacturer:      Microsoft Corporation
    Version:      5.1.2600
    CSD Version:      Service Pack 2
    Windows Directory:   C:\WINDOWS
    Boot Device:      \Device\HarddiskVolume1
    Total Virtual Memory:   2048 MB
    Free Virtual Memory:   2008 MB
    Total Visible Memory:   512 MB
    Free Physical Memory:   231 MB
    Serial Number:      
    Install Date:      08/07/2003
    Current Time Zone:   Paris , Belgrade , West Central Africa
    Locale:         0409
    State:         OK
    [System]
    User Name:      WINXP-STEVE
    Description:      AT/AT COMPATIBLE
    Model:         MS-6593
    Manufacturer:      MSI
    Number Of Processors:   1
    Total Physical Memory:   512 MB
    System Type:      X86-based PC
    System Wake Up Type:   APM Timer
    Power Supply State:   2
    Power Manage. Support:   null
    Bootup State:      Normal boot
    [BIOS]
    Name:         Version 1.00
    Manufacturer:      American Megatrends Inc.
    Version:      AMIINT - 10
    Serial Number:      00000000
    Release Date:      04/02/2001
    Target Operat System:   Unknown
    Language:         English
    State:         OK
    [CPU]
    Name:         AMD Athlon(tm) XP 2000+
    Description:      x86 Family 6 Model 6 Stepping 2
    Manufacturer:      AuthenticAMD
    Processor Type:      Central Processor
    Version:      Model 6, Stepping 2
    Data Width:      32 Bits
    Socket Designation:   Socket-A
    Processor Id:      0000005500000662
    Processor Family:   Power PC 604
    Processor Stepping:   2
    Max Clock Speed:   1670 MHz
    Current Clock Speed:   1670 MHz
    Current Voltage:   0 V
    External Clock:      133 MHz
    L2 Cache Size:      256 Kb
    Availability:      Running/Full Power
    Power Manage. Support:   false
    State:         OK
    [Memory]
    Name:         Physical Memory
    Memory Device Locator:   DIMM1
    Memory Bank Label:   RAS 0 & 1
    Memory Capacity:   512 MB
    Memory Total Width:   null Bits
    Memory Data Width:   null Bits
    Memory Type:      3DRAM
    [Mainboard]
    Name:         Base Board
    Manufacturer:      MSI
    Product Name:      MS-6593
    Version:      1.0
    Serial Number:      00000000
    [Sound Device]
    Name:         Realtek AC'97 Audio for VIA (R) Audio Controller
    Manufacturer:      Realtek
    Product Name:      Realtek AC'97 Audio for VIA (R) Audio Controller
    Availability:      undefined
    Power Manage. Support:   false
    State:         OK
    [Network Adapter]
    Name:         Realtek RTL8029(AS)-based Ethernet Adapter (Generic)
    Manufacturer:      Realtek
    Product Name:      Realtek RTL8029(AS)-based Ethernet Adapter (Generic)
    Availability:      Running/Full Power
    Power Manage. Support:   false
    State:         null
    Name:         1394 Net Adapter
    Manufacturer:      Microsoft
    Product Name:      1394 Net Adapter
    Availability:      Running/Full Power
    Power Manage. Support:   false
    State:         null
    Name:         RAS Async Adapter
    Manufacturer:      null
    Product Name:      RAS Async Adapter
    Availability:      Running/Full Power
    Power Manage. Support:   false
    State:         null
    Name:         Packet Scheduler Miniport
    Manufacturer:      Microsoft
    Product Name:      Packet Scheduler Miniport
    Availability:      Running/Full Power
    Power Manage. Support:   false
    State:         null
    Name:         WAN Miniport (L2TP)
    Manufacturer:      Microsoft
    Product Name:      WAN Miniport (L2TP)
    Availability:      Running/Full Power
    Power Manage. Support:   false
    State:         null
    Name:         WAN Miniport (PPTP)
    Manufacturer:      Microsoft
    Product Name:      WAN Miniport (PPTP)
    Availability:      Running/Full Power
    Power Manage. Support:   false
    State:         null
    Name:         WAN Miniport (PPPOE)
    Manufacturer:      Microsoft
    Product Name:      WAN Miniport (PPPOE)
    Availability:      Running/Full Power
    Power Manage. Support:   false
    State:         null
    Name:         Direct Parallel
    Manufacturer:      Microsoft
    Product Name:      Direct Parallel
    Availability:      Running/Full Power
    Power Manage. Support:   false
    State:         null
    Name:         WAN Miniport (IP)
    Manufacturer:      Microsoft
    Product Name:      WAN Miniport (IP)
    Availability:      Running/Full Power
    Power Manage. Support:   false
    State:         null
    Name:         Packet Scheduler Miniport
    Manufacturer:      Microsoft
    Product Name:      Packet Scheduler Miniport
    Availability:      Running/Full Power
    Power Manage. Support:   false
    State:         null
    Name:         Microsoft TV/Video Connection
    Manufacturer:      null
    Product Name:      Microsoft TV/Video Connection
    Availability:      Running/Full Power
    Power Manage. Support:   false
    State:         null
    [Video Controller]
    Name:         NVIDIA GeForce2 MX 200
    Current Refresh Rate:   72 Hz
    Installed Drivers:   nv4_disp.dll
    Driver Version:      6.14.10.5216
    Inf File name:      oem7.inf
    Availability:      Running/Full Power
    Monochrome:      false
    State:         OK
    [Video Configuration]
    [ ERROR: SPECIFIED ATTACHMENT MISSING ]

    I downloaded the Nero BurnRights from the link in your reply. I installed it. After I installed it and re-booted my PC, there was no Nero group to add users to. Or if there was I can't find a way of adding users to the Nero group.
    If I look in the system event  log, there are lots of times where the cdrom shows and error. If I double click on the event entry, it says "The device, \Device\CdRom0, has a bad block " . If I look this up, it suggests that the drive may need to be cleaned. So I cleaned it with a CD cleaning disc. It made no differance.
    Help !

  • I was updating google translate on my phone then the screen just black out. I thought battery went flat but after I put on charge, it's still not working. Please help!

    I was updating google translate on my phone then the screen just black out. I thought battery went flat but after I put on charge, it's still not working. Please help!

    Hello 74birdy
    The article below will assist with troubleshooting your iPhone not responding.
    iOS: Not responding or does not turn on
    http://support.apple.com/kb/TS3281
    Thanks for using Apple Support Communities.
    Regards,
    -Norm G.

  • Since downloading Yosemite Flash Player not working. Have downloaded Flash Player for Mac, but still not working. Is there a fix for this? Thanks.

    Since downloading Yosemite Flash Player not working. Have downloaded Flash Player for Mac, but still not working. Is there a fix for this? Thanks.

    1. System Preferences >  Flash Player > Advanced >  Delete  All
         Press the "Delete All" button.
         Install Adobe Flash Player.
        http://get.adobe.com/flashplayer/
       Download it first.
       The next step is important.
       Click Safari in the menubar and select “Quit Safari”.
       If it doesn’t quit, Force Quit it.
       Press command + option + esc keys together at the same time. Wait.
       When Force Quit window appears, select the application if not already.
       Press Force Quit button at the bottom of the window. Wait.
       Application will quit.
        Follow the prompts and install it.
        Restart computer. Relaunch Safari.
    2.  Allow  Plug-ins
        Safari > Preferences > Security
        Internet Plug-ins >  "Allow  plug-ins"
        Enable it.

  • DVD Player can't read files burned in Finder

    Hello all,
    I had an avi file that I converted to play as a DVD using ffmpegx. I burned it to a DVD-R in the Finder, ejected it, popped it back in and the DVD player says "supported disc not available." It plays fine in one of my DVD players (curiously, the older one) but not the other. I burned the exact same files using Toast, and the MBP DVD Player reads it just fine. It also plays on just the older DVD player.
    DVD player will also not play the TS_VIDEO file straight off the computer, only after it is burned to a DVD-R using Toast. What is going on here?
    I am just trying to find a format that will work in any reasonably new computer or player I put it in, so I can mail them out to people and not have them complain they don't work. But it doesn't even play on the brand new computer that made it. How lame is that?
    MBP 2.16 Core 2 Duo   Mac OS X (10.4.8)  

    I went to a very well respect technology chain of stores in England called "Maplin" to inquire about these brush cleaners.  In fact I went to two different locations to double check.  They told that there are problems with Macs where the little brushes break off and get stuck inside the machine.
    So I took my IMac to the Apple store.   Decided there was no choice but to replace the drive.  I am very disappointed.  They drive runs as loud as a hair dryer (I exaggerate a litte), which I cannot believe is correct.  My computer is 4 years and my old drive was quiet as a mouse.  Looks like I will be dragging my computer back to the store.  Very disappointmented in Apple's service here.
    (Also, they kept the DVD that I had in the disc when I arrived).

Maybe you are looking for

  • Arabic Numerical font is not display in PDF report output

    I am facing an issue with Arabic Numerical font, If Query the data from form it is displaying Numeric data in Arabic font, If run a report for same data it is display in Normal format[Arabic font is not displaying]. The below settings i had done 1. I

  • Message not found. Application: FND, Message Name: FND_VIEWOBJECT_NOT_FOUND

    Hi, we are currently upgrading our environment from R12.1.2 to R12.1.3.(Projects) In the R12.1.3 there is a change in the TeamTableVO and already we have exteneded the standard VO in R12.1.2 as UDTDPATeamTableVO. So due to oracle changes the custom V

  • Subtraction

    I play a board game with some friends that involves keeping track of different players health. I want to be able to enter their total health at the top of a column, then, in the boxes below, I want to be able to enter in different numbers for when th

  • Bluetooth stops working after OS X update on mac mini

    Just installed the OS X 10.8.5 on my Mac Mini late 2012 model and after the restart the bluetooth was not available. I had to find a USB Keyboard and mouse to be able to log on to my computer and use it. Does anyone know how to repair this. This must

  • Goods Supplying plant is different_Vendor is same

    Dear Guru's, One of my vendor is having 4 different sites/plants, we use to get the material from all the sites/plants.  how i need to maintain this in SAP ? My client wants to see how much stock we have from each site. Pls suggest regds, CB