Why all of a sudden itunes is not compatible with my computer
All of a sudden itunes is not compatiable with my computer I have ran itunes on this computer since 2009 windows 7 IE8
Hmm - anything changed on your computer recently - what windows updates have you installed?
Similar Messages
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I have been buying apps for a long time without a problem using my credit card on file. All of a sudden itunes is not recognizing my card which is in good standing. All the info is correct but itunes/apple says it doesn't match the bank info. Any ideas?
Answered in your Other post on this Topic...
https://discussions.apple.com/message/24053626#24053626 -
Why do I get this messge when I try to download Mtn Lion? "We could not complete your purchase. OS X Mountain Lion is not compatible with this computer." I am currently running Lion and have updated all Apps and Software. I have version 10.7.5.
Hi Mtn Mama,
Sounds like your Mac may not be compatible with OSX Mountain Lion. Here is a link with the list of compatible Macs:
http://www.apple.com/osx/specs/
GB -
I keep getting the message We could not complete your purchase. OS X Mountain Lion is not compatible with this computer. I believe I have all the correct hardware requirements - initially I only had 1gig of Ram but I upgraded my MacBook to 2gig
Hardware Overview:
Model Name: MacBook
Model Identifier: MacBook2,1
Processor Name: Intel Core 2 Duo
Processor Speed: 2 GHz
Number Of Processors: 1
Total Number Of Cores: 2
L2 Cache: 4 MB
Memory: 4 GB
Bus Speed: 667 MHz
Boot ROM Version: MB21.00A5.B07
SMC Version (system): 1.13f3
Serial Number (system): 4H64461DWGM
Hardware UUID: 00000000-0000-1000-8000-0017F23304F7
Sudden Motion Sensor:
State: Enabled -
what do you do when you can't sync your ipod and it tells you that itunes is not compatible with your ipod?
Upgrade to the newest version of iTunes first to see if that helps.
B-rock -
So apparently Itunes is not compatible with Windows 8. Are you planning on fixing this problem anytime in the near guture?
Hey kriscro2,
Thanks for the question. iTunes 11.1.4 is compatible with Windows 8, as outlined on the System Requirements page:
Apple - iTunes - Download iTunes Now
http://www.apple.com/itunes/download/
If you are having issues installing iTunes on your Windows 8 computer, see this resource:
Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
Thanks,
Matt M. -
I'm currently running 10.6.8 and would like to upgrade to mountain lion but all i keep getting is the following: We could not complete your purchase. OS X Mountain Lion is not compatible with this computer. help
ERA AND MCM wrote:
We could not complete your purchase. OS X Mountain Lion is not compatible with this computer.
it means exactly that, you mac is not compatible to run ML. http://support.apple.com/kb/SP654 -
I've tried to purchase Mountain Lion but when I click 'buy' I get the message, "We could not complete your purchase. OS X Mountain Lion is not compatible with this computer." I'm using an iMac with Lion OS on it, Why is it incompatible?
Your Mac must be one of the following models:
iMac (Mid 2007 or newer)
MacBook (Late 2008 Aluminum, or Early 2009 or newer)
MacBook Pro (Mid/Late 2007 or newer)
MacBook Air (Late 2008 or newer)
Mac mini (Early 2009 or newer)
Mac Pro (Early 2008 or newer)
Xserve (Early 2009)
From here > Apple - Upgrade your Mac to OS X Mountain Lion. -
Whwn Purchasing Mountain Lion, why do I get this message: We could not complete your purchase. OS X Mountain Lion is not compatible with this computer. Currently I have Mac OS 10.7.4
because you mac does not meet the technical requirements to run Mountain Lion.
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Ap store says "we could not complete your purchase. OS X Mountain Lion is not compatible with this computer". I'm running 10.6.8 duel core intel with 15gb of memory. Any ideas on why I can't download?
Thanks.If the OP has this much RAM in their iMac, certain this Mac can run Mountain Lion.
The reason it might not be installing is that 15 GBs of RAM.
Your iMac should have (4) equal sized, 4 GB sticks of RAM for a total of 16 GBs.l
If your iMac is only reporting that there is only 15 GBs of RAM, you have a RAM stick that is either not seated in its slot properly or is defective/going bad.
This maybe the reason that it won't download it.
Also could be you are running out of free space on your HD.
You need, at least 15-20 % or greater free space left on your HD. -
have lion 10.7.4 up graded from tiger 10.5.8. tried to download mountain lion but received a message that mountain lion is not compatible with my computer. anyone have this problem or suggestion?
It's actually not the chip... it's the drivers for the video card. this is what my friend who does IT work said.
"The drivers for your Mac's video card are not 64bit compatible even though the computer itself is. Mountain Lion has done away with all 32bit OS components so it only runs on full 64bit MAcs now"
So even though I updated my video card to a newer version and my computer itself is 64bit... apple didn't create a driver for it that was 64 bit. My hardware is fine for this update and the chip can handle it. It can handle all my 64 bit programs just fine. It's apple forcing me to update and buy a new expensive computer. So much for long lasting computer... they last long but they won't be supported very long.
Why not release a version of mountain lion that supports 32 bit graphics alongside the 64 bit? Wasn't that what grand central was going to accomplish? This is rubbish. -
OS X not compatible with this computer?
Hi All,
I am running OS X Lion 10.7.4 on my Mac but the app store tells me that Mountain Lion is not compatible with this computer. Why?
Thanks,
Billany 2007 model imac or later should be compatable. If it is this new check you have at least 2gb of ram and enough free disk space (20GB).
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"OSX Mountain Lion is not compatible with this computer."
I bought a MacBook Pro (13" retina display) today. Tried to update software. Error mesage said to ujpdate OS. When I tried to, error message said, "OS X Mountain Lion is not compatible with this computer." Anyone else had this problem? Any suggestions?
All owners of the model seem to have the same problem. Presently there is no 10.8.2 updater for your model. The previous updater has been pulled. Wait a while and one will show up when Apple gets it fixed.
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I have a Macbook with 10.6.8 (Snow Leopard) and want to upgrade to Mountain Lion. When I try to download the program I get a message that says Mountain Lion is not compatible with my computer. Please help.
ML requires one of these:
You should verify if you qualify. -
When attempting to install OS X Mountain Lion I get the following error message "We could not complete your purchase. OS X Mountain Lion is not compatible with this computer." Any idea what the issue might be?
Mama --
Which Mac??????
iMac, MacBook Pro, Mini,, what?
Go up to the Apple icon on the upper left hand corner of your screen (menu bar).
Click that, and then "More Info". and then "More Info" again.
What does it say? Here's what mine says:
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