Why am i being asked for my billing information when i want to download a free app?
Why am I being asked for my billing information when i want to download a free app?
Because you have not entered billing information and it is required to confirm you are in the country which you are attempting to acquire content from.
Similar Messages
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Why does it ask for my bank details when I want to download a free app?
when I go to download a free app is asks for my bank details I put them in but it keeps saying that they are wrong;( halp meh
They're wrong. That's why it's saying that. Check to make sure that the address you have input is the same as the address that your bank has on file for you. Also, make sure you're using an approved payment method for your area. Alternatively, you can simply use an iTunes gift card instead, which bypasses the need to have payment information on file.
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why when i want to download a free app from app store it asks for my apple id and when i give my apple id it then says "this apple id has not yet been used in the itunes store". i dont even know what that means and it will this happen everytime?
If you are within 14 days of purchase you can still return the iPhone and get the phone that suits your needs, however, I think you will find that no matter which phone you get the content provider will want to know how you are going to pay for future purchases. For Android phones it is Google, and they will certainly want to know.
To create an Apple account without a credit card see: http://support.apple.com/kb/HT2534 -
HT5631 How do I turn off being asked for my password EVERY time I want to download an app?
How do I turn off being asked for my password EVERY time I download an App on the app store? When I go to the security page on "Manage my Apple ID" it only has a link to set-up two step verification...not disable it.
You can't.
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I am being asked to provide my billing info for updating free apps... This has never happened before. I don't have a credit card so is there anyway around this??
The only way is to create an Apple ID without a credit card. The one you currently created will not work, it has to be a new one, and use this support document to do it. http://support.apple.com/kb/ht2534 Make sure you follow the directions exactly.
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Cant figure out why my phone is asking for my billing information for a free application.
When i try to download an application, my iPhone keeps telling me to sign in to view billing information and it brings up my debit card information. Then it doesnt let me do anything, even when the applications are free. Why is it doing this?
Apple verifies your billing information with each download regardless of free or paid.
From the iTunes menu bar (on your computer) click Store / View My Account / Edit Payment Information.
Make sure your debit card number is correct as well as the security code and expiration date then click Done. -
I am not prepared to give my credit card details for a free app. These days I don't trust anyone with my bank details if I am not making a purchase & the app is free.
Is it an account that hasn't been used in the store before, and if so how did you create it ? Unless the instructions on this page are followed when creating an account : http://support.apple.com/kb/HT2534
then credit card details will need to be entered before the account can be used to download any item from the store (you should be able to remove credit card details after entering them).
If you are being prompted to review your account then you could see if this post by mountaingoatgirl lets you do so without needing to enter credit card details : https://discussions.apple.com/message/24303054
If not then you will either need to enter credit card details or create a new account (and use the instructions on that HT2534 page when creating it). -
It shows that I have $25 on my itunes account but when I try to purchase a song it asks for my billing information. I want to use the gift card not pay for it from my credit card. Help!
Get on a computer with iTunes. Click on your email in the iTunes Store, and hit account. Change billing info to None as card type, make sure billing address is correct, and hit done. It will then save, and allow you to make your purchases.
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Hi, If I do not have to pay for free installation, why am I being asked for billing details?
AaroniCloud backs up your iOS device (not your Mac) automatically. You can remove the backup:
http://help.apple.com/icloud/#/mm122d3ef202
and it will not back up again. This will not affect a backup made using iTunes. The notice you see refers to calendars, contacts, iWork documents and so on, which live on the server and are read from there by your Mac, and so will obviously disappear if you turn iCloud off altogether (which you don't need to do) or turn off Documents (which you don't need to do either). -
Why am I being asked for my credit card details to upgrade a Free app??
Why am I being asked for my credit card details to upgrade a Free app??
Howdy GaryFC,
Thanks for using the Apple Support Communities.
If you have a payment source associated with your Apple ID, it needs to be a vaild form of payment. To troubleshoot issues with your payment type being declined, please follow the steps below.
In most cases, this issue is caused by a formatting error in the billing address that you have provided. You can correct the issue by verifying that the information you have provided is correct, or by changing the format of your address to match the format that your credit card company has on file.
You can verify and/or modify your billing address by following these instructions:
Open iTunes. If you are signed in to iTunes, skip to step 4.
Note: Verify that you are signed in to the correct iTunes account. If you are unsure which account you're signed into, choose Store > Sign Out and proceed to step 2.
Choose Store > Sign In.
Enter your account name and password, then click the Sign In button.
Choose Store > View My Account.
Click the Edit Payment Information button.
In the Payment Method section, choose None.
Click the Done button at the bottom of the page.
Click the Edit Payment Information button again.
Enter your billing address exactly as it appears on your credit card statement.
Select your credit card type in the Payment Method section.
Enter your credit card information, your card's security code, and the expiration date.
Click the Done button at the bottom of the page.
If the issue persists, contact your credit card company and verify that they and any company they use to process credit card authorizations have the correct information on file.
iTunes Store: My credit card's security code or zip code does not match my bank's records - Apple Support
Take care,
Alex H. -
Why is maverick asking for my billing information
Why is mavrick asking for my billing information? It does not tell me how much it is going to charge me. I thought Mavrick was free?
It is free, but if there is missing info in your account information, it asks demands that you fix it.
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When I try to download a "FREE" app is ask for my billing details, I put in the "CORRTECTLY" and it declines it, why ?????
You normally need to provide some sort of payment method (in part as proof of residence in the country) before you can get even the free apps. It is possible to set up a new iTunes Store account just for free apps, but you have to create a new Apple ID; you cannot use an existing one. If you want to do that, take a look here:
http://support.apple.com/kb/HT2534
Read the steps carefully as the order in which you follow them is critical. Note again that you can do this only when creating a new Apple ID. You cannot use an existing ID.
You will of course not be able to get anything other than the free content without entering in some sort of payment method (credit card, prepaid iTunes card, gift certificate, etc.)
Regards. -
Why am I being asked for $10 when I have Premium a...
I paid for a premium account, why am I being ask for $10.00 again, I dont see it in my account. thanks lqg
Post transferred from blog article to create new topic;
subject/title edited accordingly.Inlink if you are being asked for your serial number then it is usually due to the computer not being able to reach the activation server. Please see Sign in, activation, or connection errors | CC, CS6, CS5.5 - http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html for information on how to resolve the connection failure.
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I tried downloading a free app and it asked for my billing information and when I entered it, it said that there was a billing problem with a previous purchase and I have to update it. I keep updating it and it wont let me verify it and I cant get any apps even if they are free, and I just Deleted some apps to make room for my new upate!
The message says: "The payment method has been denied, try another method"
I'm living in the same country and city since I was born, so I don't think the location is the problem.
And yes, I paid with the card a meal in Burguer King today. And nothing more. -
Yesterday I wanted to download a FREE app and it asked me to confirm my cc info so I did not sure why and it took 6.89 out of my checking account for a FREE app! I would like to know why it would do that?
Contact iTunes support & ask them:
http://www.apple.com/support/itunes/
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