Why am i being charged for stuff not even being downloaded
my mother has seen a lot of charges to your store when i didnt make these. all together she had been chaged for over $55.00 and she wants it back... this is the mother now talking and i want all myu monsy back every cent that was spend to yr store. i am being riped off and i want it all back. if my credit card is on file get it off.
i have been tryint o call but im gettign nothing but the run around i had message just woud someone answer the phone and not hand up on me
Similar Messages
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HT1727 I am being charged for a movie that never downloaded to my computer, how do i get credit?
I am being charged for a movie rental that did not download, how do I get credit?
https://expresslane.apple.com/GetproductgroupList.action
First select the blue iTunes in the middle.
On the right, iTunes Store.
Continue
On the left, Purchases, Billing and Redemption
Apple ID account billing
'Charged for a movie I did not rent.' Can go in the 'Tell us more'.
Select your country.
Continue
Next page, should have contact options on the bottom.
Email is the option that's always available.
Sometimes you'll get 'Schedule a call'.
Or sometimes, 'Chat Now'. -
I have charges on my account that were not approved by me, need to cancel my credit card on here and don't know how!!
Yes. Also go to http://www.apple.com/support/itunes and send an email regarding Billing Issues or Account Security to request a refund.
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Why am I being charged for data when connected to wifi AND not using my phone?!
WHY am I being charged for data that I'm not using? At times when I'm asleep AND my phone is connected to wifi?! This happens at really specific, alternating times like 9:54 pm every day, or 12:01 am, 6:01 am and then 12:01pm and 6:01pm. When I called I was told "maybe your wifi at home is disconnecting" or "maybe your phone is connecting to atnt or sprint". It's not possible that my phone is disconnecting from wifi every six hours on the dot and, at that exact time, I'm always using data. I find it hard to believe that I live in a HUGE city and my phone magically connects to other networks and I NEVER notice this. Verizon is full of LIARS (and maybe’s) and I'm not convinced that these data charges are a coincidence. I was told to turn off my cellular data to see if the problem resolves itself. Why should I alter my daily life when Verizon is clearly the one with the issue? I hope there's a class action lawsuit because Verizon is trying to get over on everyone! I need answers!
Hello NotHappy101,
I think it's quite odd that your data usage is at very specific times. We can certainly take a closer look. Please reply to my Direct Message, so we can get some additional details.
Thanks,
MichelleH_VZW
Follow us on Twitter @VZWSupport -
I am being charged for games I am not buying
Why am i being charged for games i did not buy?
Are the games on your iPad or in your iTunes library on your computer?
If so, the games didn't download all by themselves. -
I am out of the country. I turned my cellular data off and connected to wiFi . However, it is still showing that i am connected to a network. How can i be sure that i am not being charged for roaming?
Make sure data roaming and cellular data is turned off. If you don't want to receive calls or SMS then put your phone in airplane mode and reactivate WiFi
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I want to know pease, why my visa is being charged for in game purchases,even though I have plenty of money left on an iTunes / apps gift card?
For what it's worth, you posted this in 2011, and here in 2014 I am still having this same issue. Over the last two days, I have had to unlock my apple account 8 times. I didn't get any new devices. I haven't initiated a password reset. I didn't forget my password. I set up two factor authentication and have been able to do the unlocking with the key and using a code sent to one of my devices.
That all works.
It's this having to unlock my account every time I go to use any of my devices. And I have many: iMac, iPad, iPad2, iPad mini, iPhone 5s, iPod touch (daughter), and my old iPhone 4 being used as an ipod touch now. They are all synced, and all was working just fine.
I have initiated an incident with Apple (again) but I know they are just going to suggest I change my Apple ID. It's a simple one, and one that I am sure others think is theirs. I don't want to change it. I shouldn't have to. Apple should be able to tell me who is trying to use it, or at least from where.
Thanks for listening,
Melissa -
Why my iphone is being charged for 2 days
why my iphone is being charged for two days to be fulled?
If you are using the wall charger it is because your phone or charger is broken. If it is using a computer it is likely that the computer shuts off its USB ports when idle.
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Why is my debit card being charged for iTunes purchases when my iTunes account is set up with my Amex card?
Login to the account on iTunes and under payment info, select none for the credit card. iTunes is supposed to use gift cards and store credit over credit cards but it doesn't.
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I am being charged for itune purchases I did not make. Charges are appearing on my bank statement. I have been going around in circles trying to dispute the charges but am going round and round in circles with no success. Suggestions please.
I cannot get any response for HELP!!
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I WANT TO STOP MY ITUNED GPS DOWN LOAD . I DONT NOT USE IT DO NOT WANT TO KEEP BEING CHARGE FOR IT
Stop shouting. All caps indicates shouting. is considered rude, and is difficult toread.
Please try to explain what you are talking about. -
hi, i am being charge for app i did not order this happer every month i was charge $10 .82
If you are being charged every month then it might be an auto-renewing subscription, in which case there are instructions on this page for managing and stopping them : http://support.apple.com/kb/HT4098
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Apple deleted my account when I made a complaint about being charged for apps that I did not order. They said that my account had been compromised and it was in my best interests to delete it for security reasons! I am convinced the operator deleted my account out of sheer malice because I complained - can anyone advise?
No. It would have been done for security reasons. You notified them that money was being unknowingly taken from your account, so they froze it.
Change your Apple ID here
And also check for unusual activity on your credit card with your bank. Change all your security password while you are at it.
Pete -
Everyday I am being charged for downloading applications which I did not download
Hi,
For last three days I am being charged for downloading different applications. some of the applications I did not even see on my phoneIf you believe that your account has been hacked, then change your password, let your credit card company know and ask them about reimbursement and let itunes support know that you may have been hacked.
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I am being charged for an app (Pandora Radio) and i want to cancel the service so i am not charged any more - how do i do that?
Purchasing and managing auto-renewing subscriptions -
http://support.apple.com/kb/HT4098
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