Why am i connected to wifi but my ipod wont serf the internet

help

Does the iPod connect to other networks?
Does the iPod see the network?
Any error messages?
Do other devices now connect?
Did the iPod connect before?
Try the following to rule out a software problem:                 
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on the router
- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

Similar Messages

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    Welcome to Apple Support Communities
    Hold Sleep and Home buttons for 10 seconds until your device restarts, so you will be able to use the device again

  • We bought an iphone 4s for our daughter. We transfered it to straight talk. She can make calls and text no problem. She can use the WiFi but is unable to use the internet or mms. How do we update the APN?

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    To clarify for anyone who is still having any problems doing this.
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  • My iphone 5 says that it's connected to home wifi but I can't access the internet

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  • My Ipod is connected to my wifi, but i cant go on the internet.

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    Fudgeyberry... have u tried checking your router?? try checking your router and try switching some cables around because one of the cables might be on the wrong place.. that is what happened to me too.. it showed the 3 bars in the ipod saying its connected but couldnt go on the internet.. i found out one cable of the router was on the wrong place.. fixed it.. and it worked :D

  • I am connected to my Wifi but not able to access the internet

    I am connceted to my Wifi but unable to access the internet.  Please help!

    Despite the WiFi connection sign you may not really be connected to your WiFi network.
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  • My ipod says it is connected to my wifi but I cant get on the internet Please help

    Can somebody tell me how to connect to the internet?  All of a sudden I cannot connect!

    Does the iPod connect to other networks?
    Do other devices now connect?
    Try:
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Power off and then back on the router
    - Reset network settings: Settings>General>Reset>Reset Network Settings
    - iOS: Troubleshooting Wi-Fi networks and connections
    - iOS: Recommended settings for Wi-Fi routers and access points
    - Restore from backup. See:
    iOS: How to back up
    - Restore to factory settings/new iOS device.
    - Make an appointment at the Genius Bar of an Apple store.
    Apple Retail Store - Genius Bar

  • Can connect to VPN but still unable to use the internet

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    I am able to connect to the VPN and the sent bar in network preferences shows activity but there is no activity in the received bar.
    What could the cause of this issue be?

    I'm assuming you meant "10.0.60.1-50".
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    Internal network DHCP range:
    10.0.50.1 - 10.0.50.50 / 255.255.255.0
    L2TP range:
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    PPTP range:
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    As long as the clients logging in are initially on a different subnet themselves (ie. a home network using default 10.0.1.x/255.255.255.0, etc.), this should work.

  • Macbook already connected to wireless but still can not use the internet as other Laptop can use.

    I just changed my Condo. Now I cannot connect my macbook to the internet even I already connect the wireless.
    For other computer can use the internet when they connected to that wireless, except my macbook.
    Please help to reply me.

    I second this statement. However, before you go you should check "apple menu > system preferences > network"
    Is your Airport visible here? If so, click on it and look for the "show Airport in menubar"  checkbox.

  • I am connected to wifi, but 3G is still on the top??

    We have two iPhone4's, my wifes and mine.  I have wifi running on my phone, but my wifes doesn't want to connect to the same at home wifi we have.  why?
    3G costs me $$, where as wifi does not. 
    Thanks,
    Blaine

    Have you tried going into Wi-Fi and forgetting your network on her iPhone. Then go back into Settings and turn Wi-Fi back on and try to connect? You can also try and reset network settings. The only problem with that is it will forget all the other wi-fi networks she has connected to. Also, the user troubleshooting steps after that are:
    Power iPhone off/on
    Reset - by holding the sleep/wake and home buttons together until you see the Apple logo and release
    Restore - from a backup
    Restore - as a new phone
    See if things work after each step before going on to the next one.

  • My iPhone 5 connects to wifi but shows one bar on the wifi signal meter but my iPad2 and Macbook Air both show full wifi bars when all three are side by side next to my apple router. Do I have an antenna problem with my iPhone 5?

    It appears that my iPhone 5 has a wifi signal reception issue. I only show one bar on the wifi signal meter even when I an next to the router.  Both my Macbook Air and my iPad2 show full wifi signals at the same time.  Rebooting the Apple router and each device results in the same meter readings. 

    Does this occur with any Wi-Fi connection? Or only a specific one?
    If it occurs with any Wi-Fi connection, take it to Apple.
    If it is only occurring with a specific Wi-Fi connection, it is an issue with that Wi-Fi connection.
    Try the following, it may help:
    Settings > General > Reset > Reset Network Settings.
    Forget the Wi-Fi connection on the iPhone then reconnect.
    Basic troubleshooting from the User's Guide is reset, restart, restore (first from backup then as new).

  • IPhone shows connection with wifi, but I do not have the ability to do anything that requires internet

    When I first unlock my iPhone, it says I have connection to internet. But when I do something that requires internet, it either does not load, or it gives me a connection error message. I just got this phone yesterday from my mom and she barley used it. I have tried factory resetting it but it wont let me.

    Hi Bdegroot8,
    Thanks for using Apple Support Communities. Based on what you stated, it sounds like the iPhone is having trouble with Wi-Fi. It looks like you have already done some troubleshooting. I would recommend that you read these articles, they may be helpful in troubleshooting your issue.
    If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network - Apple Support
    iOS and OS X: Recommended settings for Wi-Fi routers and access points - Apple Support
    If the iPhone is not able to be restored, follow this article. 
    If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
    Cheers,
    Mario

  • My ipod 2g says I am connected to wifi but when I go to the home I see no wifi bars and it will not let me use the internet, My ipod 2g says I am connected to wifi but when I go to the home I see no wifi bars and it will not let me use the internet

    Plzzzzz help

    Does the iPod connect to other networks?
    Do other devices now connect?
    Did the iPod connect before?
    Try:
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Power off and then back on the router
    - Reset network settings: Settings>General>Reset>Reset Network Settings
    - iOS: Troubleshooting Wi-Fi networks and connections
    - iOS: Recommended settings for Wi-Fi routers and access points
    - Restore from backup. See:
    iOS: How to back up
    - Restore to factory settings/new iOS device.
    - Make an appointment at the Genius Bar of an Apple store.
    Apple Retail Store - Genius Bar

  • My iPad is connected to the WiFi but i can't access the internet. Please help me

    Please help me with this problem

    1. Turn router off for 30 seconds and on again
    2. Settings>General>Reset>Reset Network Settings
    3. Settings>General>Reset>Reset All Settings

  • Connected to wifi but can't access

    what's wrong with my iphone connected to wifi but i can't access the internet? while my friend's ipod touch and ipad1 they can access the internet?

    Your router may not have given your iPod a valid IP address. Go to Settings > Wifi > your network name and touch the ">" to the right to see the network details. If the IP address starts with 169 then your router didn't provide an IP address and you won't be able to access the Internet.
    Sometimes the fix can be as simple as restarting your router (remove power for 30 seconds and restart). Next, reset network settings on your iPod and attempt to connect. In other cases it might be necessary to update the router's firmware with the latest from the manufacturer's support web pages.
    If you need more help please give more details on your network, i.e., router make/model, wifi security being used (WEP, WPA, WPA2), etc.
    Does your iPhone connect to any WiFi network?

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