Why am I continually told to contact apple support when I try to purchase an app?

I can't seem to purchase apps without getting the contact apple support message and it is getting very irritating and I can't solve it!

Because something's wrong with your account; only the iTunes Store staff can say for certain what it is or what's needed to fix it.
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HT4009 I keep getting a message about contacting Apple Support when I try to make an In-App Purchase

I have tried multiple times to get an In-App Purchase. All I keep getting is a message saying it cannot go through and to contact Apple Supportwith a cutoff Web Address. Anyone else ever run across this message?

Yea, its just wanting you to contact Apple so you can speak with iTunes Support so they can verify your identity and make sure nobody is trying to use your account unauthorized. Call 1.800.275.2273 or go through the Express Lane to send an email to iTunes support

HT3951 I'm getting a contact iTunes support when I try to purchase honor points on a game it let me make three purchases any answers

Having problems purchasing honor points on world of war

If it is telling you to contact itunes support, then contact itunes support

I recently changed my e-mail address and have made the changes in my Apple account. But when I try to purchase an app from the App Store on my ipad, the sign in cue still shows my old e-mail address rather than my new one.

Hi there. I am having difficulty buying apps from the App Store. I recently changed my e-mail associated with my apple account. when i try to purchase an app, the cue to sign in does not show my new e-mail, but still shows my old e-mail. when I put in my password, it does not work because my password is no longer associated with the old e-mail address. i don't understand why my old e-mail still shows up. Can someone help me?

Hello there, loupar.
The following Knowledge Base article offers up just how to change your Apple ID for the App Store on your iOS device:
iOS: Sign in with a different Apple ID in the iTunes Store, App Store, and iBooks Store
http://support.apple.com/kb/ht1311
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

Why can't I login with my Apple ID when I try to setup Cloud on my MacBook Pro?

Why can't I login with my Apple ID when I try to setup Cloud on my MacBook Pro?
thanks,
Simon

First question that I am not clear on your answer about: Is the Apple ID itself a valid email address, and the same one that you have as your Primary email address on your account? If the actual Apple ID is not an email address, then that is why you are not able to sign on to iCloud or to verify it....it must be an email address.
If it is an email address then:
Update your OS to the latest version - 10.8.5
Once you have updated, reboot the Mac and then go to Preferences>iCloud and try to sign on with your Apple ID again.
Check Manage your Apple ID to make sure that your Apple ID/Primary email address is verified.
If the problem persists, contact iCloud Support to see if they can provide you with an explanation of the meaning of the message. If the Apple ID has already been verified, then I'm not sure why you would be getting this messge:
https://getsupport.apple.com/Issues.action
Cheers and best of luck!
GB

Why does it say to contact customer support when I go to make a app purchase.

Why does it say to contact customer support when I go to make a app purchase.

We are all just other user's like you.
To ask them, go to > Apple - Support - Mac App Store - Contact Support

HT1918 When I try to purchase a apps, system require me to verify my credit card account. I've provided all the complete information of the credit card but system always ask me to contact iTunes support to finish this transition, why ?

When I try to purchase a apps, system require me to verify my credit card account. I've provided all the complete information of the credit card but system always ask me to contact iTunes support to finish this transition, why ?

Answered in your Other post on this Topic...
https://discussions.apple.com/message/24053626#24053626

For some reason every time I try to buy something from the App Store I receive a message that says to contact apple support and I can't purchase anything what should I do?

For some reason every time I try to buy something from the App Store I receive a message that says to contact apple support and I can't purchase anything what should I do?

iTunes Support -
http://www.apple.com/support/itunes/

Why is there a black part in the X when I try to delete my app? It's covering up the supposed to be white space around the X button

Help!! Why is there a black part in the X when I try to delete my app? It's covering up the supposed to be white space around the X button

Try:
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar
Since they all line up on the left site that could be a hardware problem or maybe a software glitch. I have never seen that problem posterd here before

HT4009 I keep getting a message to contact itunes support when I try to make an in app purchase. What could be causing this issue? My credit card is up to date and in app purchases aren't restricted.

I keep getting a message to contact itunes support when I try to make an in app purchase. What could be causing this issue? My credit card is up to date and in app purchases aren't restricted.

Have you tried contacting iTunes Support and asking them ? We are fellow users here on these forums, it could be due to a number of reasons, we won't know which one.
http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

HT2534 I'm trying to set up my account on iTunes and it keeps saying contact iTunes support when I try to enter payment info

I'm trying to set up my account on iTunes and it keeps saying contact iTunes support when I try to enter payment info

You can contact iTunes support here : http://www.apple.com/support/itunes/contact/ - click on Express Lane, then iTunes > iTunes Store

When I try to purchase an app using my iphone it asks me for a password for the wrong email address. How do I reset my iphone to show the correct email address/apple ID

when I try to purchase an app using my iphone it asks me for a password for the wrong email address. How do I reset my iphone to show the correct email address/apple ID

Thanks for your reply. Having read through relevant topics it suggests that if I sync my iphone with the correct account on my pc it should use that one thereafter. i will try both.

My iPad won't let me sign into my Apple ID when I try and download an app it asks for my id and password and when i type it in the iPad displays a message saying cannot connect to iTunes Store. However when i do this on my phone it works perfectly.

My iPad won't let me sign into my Apple ID when I try and download an app it asks for my id and password and when i type it in the iPad displays a message saying cannot connect to iTunes Store. However when i do this on my phone it works perfectly. Even when i sign in and out.
Has anyone else had this problem? If so how can I fix this?

Remember, any purchased item from the itunes store is forever associated with the Apple ID used to buy it. So when you get prompted for an ID/password and it doesn't accept it, then you are using the wrong ID.
Go to Settings>iTunes and App Stores, be sure it's logged into the ID you have set on the iphone (since that one seems to be connecting with the right ID). If you've done this, then you might wait a bit to see if the "cannot connect to .. store" message has to do with internet connections.

"Unable to connect to server" I have wifi connection but I'm getting this error when I try to purchase an app. Why?

"Unable to connect to server" I have wifi connection but I'm getting this error when I try to purchase an app. Why? If anyone knows can you please help me thank you in advance. :-(

Can you load a webpage in Safari with that wifi connection? If so then it's a problem with the iTunes Store app connection. If not then your wifi isn't fully functional and you need to troubleshoot that first.

The message 'Your apple ID has been disabled' appears when I try to purchase an app from the app store. How do I enable it?

The message 'Your Apple ID has been disabled' appears when I try to purchase an app from the app store. How do I enable it?

App Store > Quick Links > Support
takes you to:
http://www.apple.com/uk/support/mac/app-store/
where you can:
Seems like a good place to start?
Regards,
Colin R.

Why am I continually told to contact apple support when I try to purchase an app?

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