Why am I getting a "connection error" when trying to buy a paid app in the Mac App Store?

Okay, so I am currently running OS X Mountain Lion on a brand new Macbook Pro 15 inch (early 2013). I haven't had any problems so far. However, today I tried buying a $10 app in the app store, and when I put in my login credentials to validate the purchase, it showed a loading wheel for about five minutes, then showed in red text, "Connection Error," just below the login fields. I've researched this issue and found it to be a bug in Lion... but no solutions for Mountain Lion. Any ideas?
I tried doing the thing with the Keychain Access, but there were no blue pluses under "Certificates." I should also mention that my network connection is fine.
Thanks in advance fellow Apple dudes!

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