Why am I getting the error message, "the iPod "..." cannot be synced because a duplicate file name was specified"?

Whenever I plug my ipod into my laptop, I keep getting this error message, and then it freezes iTunes and will not sync anything onto my ipod anymore.

Delete the iPod Photo Cache folder.  Its location can be found here:
iTunes: Photo sync creates iPod Photo Cache folder

Similar Messages

  • Please help!! Ipod classic error message: "...cannot be synced. A duplicate file name was specified

    So I bought a "new to me" Ipod classic (gen 7, 160 gb) I have a gen 6-160gb already but I wanted the gen 7. I bought this one used from GameStop(i did purchase the warranty so if there is no solution I may have to put it to use). It was not restored to factory settings or anything when I purchased it. So to start out I restored to factory settings. It had originally been used for a Mac, and I operate with Windows so it wouldn't do anything unless I restored it and started over fresh. I tried to sync it but it gave me an error message (i cannot recall what it said- but i believe it was the same as i am getting now). It only synced about half my songs (I have over 3000 on Itunes and it only did about 1400). I tried to restore factory settings again and after it finished it showed all my songs on the ipod, but the error message still popped up. My songs play on my ipod just fine it shows all my songs and all my playlists. everything seems to be working fine but the message still returns. I plug in my Ipod to sync and instead of showing the screen where it tells you about firmware and updates etc that I always got with my other ipod it, the 'welcome to your new ipod' screen like it did after I restored it.
    Can anyone help me fix this problem???? or am I royally screwed and need to throw in the towel?
    Just to specify so there's no confusion:
    Ipod in question- Classic Gen7 160gb
    Ipod software version- 2.0.4 (as of 3/2/15)
    Itunes version- 12.0.1.26
    OS- Windows 7 64bit
    if there is any other information needed please let me know (and an idea of how to find it.)
    Im afraid to sync my Gen6 or other ipods (2 gen4 shuffles that are for my kids) for fear of something similar happening to them.

    This error can also come from WireTap Pro or possibly Snapz Pro ! Look in your personal library itunes plug ins folder for anything called iToner - I found it in there and promptly removed it and now its working again... I never bought iToner but apparently Ambrosia software puts a supplement file in there so look around for it if you have any Ambrosia software products on your system you maybe need to hunt this little monster down.....
    Needless to say I will never trust itunes plug in again from anyone.....

  • HT1386 Trying to sync my music into my iphone 4s but a pop up keeps showing up saying "The iPhone "Brandon's iPhone" cannot be synced. A duplicate file name was specified." How can I fix this?

    Trying to sync music into my iPhone 4s but a pop up keeps showing up saying "The iPhone "Brandon's iPhone" cannot be synced. A duplicate file name was specified." How can I fix this?

    Remove any duplicates in your iTunes Music Library by following the link below:
    How to find and remove duplicate items in your iTunes library
    Then try to sync again.

  • "The ipod cannot be synced. A duplicate file name was specified"

    I keep getting this error message on Itunes 11.0.1.12 on my Ipod Touch 4th Generation. Has anybody had this and can help me?

    The solution i found to this problem is have windows hard drive recovery tool scan and repair the hard drive on you ipod. To do this, you need to configure itunes so it does not open when you plug in you ipod. Next, plug in your ipod, for windows 7 user a pop up should come up asking to scan and fix device. click yes and give it some time. after the tool in complete unplug you ipod, open itunes, plug your ipod in. if you still get the message, click restore, and start this process on more time. If you do not have windows seven or this pop-up does not appear manually go to you hard recover tool and have it scan your ipod. then follow the rest of the process.

  • I get an error message when trying to sync my reset ipod "The iPod ...cannot be synced. A duplicate file name was specified."

    i get an error message when trying to sync my reset ipod "The iPod ...cannot be synced. A duplicate file name was specified."

    Locate the photos folder which is selected for syncing with the device and delete the folder iPod Photo Cache inside.
    tt2

  • Error "The IPod cannot be synched. A duplicate file name was specified"

    When I drag a song from my ITunes library to my Nano, an error pops up that says "The IPod cannot be synched. A duplicate file name was specified." I've read on other boards that I should delete the IToner bundle, but there is no IToner bundle in ITunes plug ins, just a Quartz Composer Visualizer. ANy suggestions on how to keep the error message from popping up every time I add a song?

    Hemberger wrote:
    When I drag a song *from my ITunes library* to my Nano,
    Drag the song from Library to the playlist window then drag it to Devices instead of directly from the Library.

  • Itunes wont sync nano, error The iPod " _ _ _ " cannot be synced. A duplicate file name was specified.

    The iPod “ _ _ _ “ cannot be synced. A duplicate file name was specified.

    The solution i found to this problem is have windows hard drive recovery tool scan and repair the hard drive on you ipod. To do this, you need to configure itunes so it does not open when you plug in you ipod. Next, plug in your ipod, for windows 7 user a pop up should come up asking to scan and fix device. click yes and give it some time. after the tool in complete unplug you ipod, open itunes, plug your ipod in. if you still get the message, click restore, and start this process on more time. If you do not have windows seven or this pop-up does not appear manually go to you hard recover tool and have it scan your ipod. then follow the rest of the process.

  • Every time i try to sync my iphone with my music on itunes, it says, "The iPhone "KORA" cannot be synced. A duplicate file name was specified."

    I need help

    Hi korasaurous,
    Thanks for visiting Apple Support Communities.
    You may find the troubleshooting steps in this article helpful with resolving the error message you're seeing:
    iTunes: Troubleshooting issues with third-party iTunes plug-ins
    http://support.apple.com/kb/ts3430
    There are several ways an add-on can cause iTunes to act erratically, such as those listed below:
    You see this alert while syncing: "... cannot be synced. A duplicate file name was specified."
    Best Regards,
    Jeremy

  • When synching my ipod 80 gig classic, I get this message " iPod cannot be synched.  A duplicate file name was specified"  And yet, any new music in iTunes is added.  What causes this message?

    When synching my ipod 80 gig classic, I get this message " iPod cannot be synched.  A duplicate file name was specified"  And yet, any new music in iTunes is added.  What causes this message?

    Try deleting the iPod Photo Cache from the nominated folder that you have set up to sync photos to the devices.
    See iTunes: Understanding the iPod Photo Cache folder for more info.
    tt2

  • When syncing iTunes reports "The iPod "name" cannot be synced. A duplicate file name was specified. ". the music is updated but all the sleeve imagary is not including deleting the existing images. How do I solve please?

    When syncing iTunes reports "The iPod “name” cannot be synced. A duplicate file name was specified. ". The music is updated but all the sleeve imagery is not including deleting the existing images. How do I solve please?

    Hello WGT52,
    It sounds like this error message is preventing you from syncing your content to the iPod. I would recommend the troubleshooting steps in the following article:
    iTunes: Troubleshooting issues with third-party iTunes plug-ins
    Thank you for using Apple Support Communities.
    Take care,
    Sterling

  • Everytime i try to sync on itunes the message "The iphone cannot be synced. A duplicate file name was specified" what do i do to rectify this?

    I've done everything that the troubleshoot said to do but it still keeps coming up with it, what should i do?.

    In some cases that error message can be triggered by a corrupt iPod Photo Cache folder. Deleting that folder, which is created inside the photos folder that is synced to the device should resolve. If that doesn't fix it then there is perhaps a different cache in the appdata folder that needs clearing.
    tt2

  • The iPod "SEVERUS" cannot be synced. A duplicate file name was specified. What do I do?

    When I try to sync, I get that message. I've done so many things. I've reset my iPod, changed the disk letter, cleaned out my temp folders, etc. What am I supposed to do? At first half of my songs would still sync but now only 1.

    In some cases that error message can be triggered by a corrupt iPod Photo Cache folder. Deleting that folder, which is created inside the photos folder that is synced to the device should resolve. If that doesn't fix it then there is perhaps a different cache in the appdata folder that needs clearing.
    tt2

  • The iPod cannot be syned.  A duplicate file name was specified

    After upgrading to iTunes 9.2.1.4, my iPod won't sync any longer and I have absolutely no music left on my device. This is very frustrating. I have seen many people post the same issue, but no answers from apple support, can you at least give me some suggestions as to whether or not you are working on it.
    Or has anyone found a solution

    I had exactly the same frustrating experience, my ipod would not sync with itunes 9.2.1.4. I was about ready to throw the whole thing out, until I just happened to change the cord connection between the ipod and computer. I had previously used the USB cord that came with the original ipod (4th generation) that was about eight years old. Without thinking about the USB cord, I mistakingly picked up the USB cord that came with my itouch. I plugged in the new cord, and suddenly the ipod quickly restored and quickly synced with itunes. Much to my complete shock, after working on the issue for three days, reading all of the forums, and trying everything, everything was solved in a matter of seconds. I suppose that the explanation is probably that I had been using an old 1.0 USB, and the new cord was a 2.0 USB. Actually, I don't know, but the speed of the new cord is the only explanation that I have for you.

  • TS2776 Can someone please help me im getting a Error message when syncing with iTunes "The iPhone "name"cannot be synced. A duplicate file name was specified"

    can some one help pleace!

    In the course of your troubleshooting to date, have you worked through the following document?
    iTunes: Troubleshooting issues with third-party iTunes plug-ins

  • Ipod touch for Christmas, but cannot get started: after installing itunes, when connecting to my laptop I get no instruactions, just the error message "This iPod cannot be used because the Aplle Mobile Device service is not started". Any suggestions???

    ipod touch for Christmas, but cannot get started: after installing itunes, when connecting to my laptop I get no instruactions, just the error message "This iPod cannot be used because the Aplle Mobile Device service is not started". Any suggestions???

    Jennifer...
    Follow the instructions here >  iPod touch: How to restart the Apple Mobile Device Service (AMDS) on Windows

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