Why am I getting the error the installation package could not be opened when trying to install on Windows 7 64 bit

I reciece the follwing message when trying to install
"The Installation package could not be opened. Verify that the package exists, or contact the application vendor to verify that this a valid windows installer package"

Hey there Frank0619,
If you have not been able to install iTunes because the Windows Installer service is not available, I would recommend the troubleshooting in the following troubleshooting to help.
Issues installing iTunes for Windows
These in particular: 
Make sure you have an administrator account.
To install iTunes, you'll need to log in to your computer with an administrator password. If you're not sure if you have an administrator account, read Windows 7: How do I log on as an administrator? You could also refer to your computer's help system, contact your IT department, or visit support.microsoft.com for assistance.
Install the latest Microsoft Windows updates.
To download the latest updates, visit the Microsoft Windows Update website. iTunes for Windows requires Windows XP, Windows Vista, Windows 7, or Windows 8 with the latest Service Pack installed. If you can’t install the updates, refer to your computer's help system, contact your IT department, or visit support.microsoft.com for assistance.
Download the latest version of iTunes.
The latest version of iTunes can be downloaded at http://www.apple.com/itunes/download/.
Disable conflicting software.
Some Windows background processes can cause issues for other programs and processes. These conflicts can prevent applications, such as iTunes, from installing. Disable conflicting processes by starting your computer using MSConfig: 
Using Msconfig to troubleshoot conflicts in Windows XP
Using Msconfig to troubleshoot conflicts in Windows Vista, Windows 7, and Windows 8
Some security software made by other companies can't be disabled using MSConfig. If you've installed security software and you're having issues installing iTunes or QuickTime for Windows, you might need to disable or uninstall security software to resolve installation issues.
Restart your computer.
Install iTunes.
Thank you for using Apple Support Communities.
All the best,
Sterling

Similar Messages

  • While installing itunes i am getting error "this installation package could not be opened.verify that the package exists and that you can access it,or contact the appliacation vendor to verify that this is a valid windows installer package"

    While installing itunes i am getting error "this installation package could not be opened.verify that the package exists and that you can access it,or contact the appliacation vendor to verify that this is a valid windows installer package"

    I'd first try downloading an installer from the Apple website using a different web browser:
    http://www.apple.com/itunes/download/
    If you use Firefox instead of IE for the download (or vice versa), do you get a working installer?

  • How to fix error: This installation package could not be opened. Verify that the package exists and that you can access it, or contact the applikcation vendor to verify that this is a valid Windows Installer package."

    ERROR: This installation package could not be opened. Verify that the package exists and that you can access it, or contact the applikcation vendor to verify that this is a valid Windows Installer package." I have tried everything which I found on google and apple community. Does anybody have the exact solution? PLEASE HELP!

    What has this to do with the application Front Row which this forum covers?
    What are you trying to install, on what Mac, with what version of OS X?

  • I am getting the message "The windows installer Service could not be accessed when trying to install Itunes on my new computer, any help would be appreciated.

    I am getting the message "The windows installer Service could not be accessed when trying to install Itunes on my new computer, any help would be appreciated.

    Hey there Frank0619,
    If you have not been able to install iTunes because the Windows Installer service is not available, I would recommend the troubleshooting in the following troubleshooting to help.
    Issues installing iTunes for Windows
    These in particular: 
    Make sure you have an administrator account.
    To install iTunes, you'll need to log in to your computer with an administrator password. If you're not sure if you have an administrator account, read Windows 7: How do I log on as an administrator? You could also refer to your computer's help system, contact your IT department, or visit support.microsoft.com for assistance.
    Install the latest Microsoft Windows updates.
    To download the latest updates, visit the Microsoft Windows Update website. iTunes for Windows requires Windows XP, Windows Vista, Windows 7, or Windows 8 with the latest Service Pack installed. If you can’t install the updates, refer to your computer's help system, contact your IT department, or visit support.microsoft.com for assistance.
    Download the latest version of iTunes.
    The latest version of iTunes can be downloaded at http://www.apple.com/itunes/download/.
    Disable conflicting software.
    Some Windows background processes can cause issues for other programs and processes. These conflicts can prevent applications, such as iTunes, from installing. Disable conflicting processes by starting your computer using MSConfig: 
    Using Msconfig to troubleshoot conflicts in Windows XP
    Using Msconfig to troubleshoot conflicts in Windows Vista, Windows 7, and Windows 8
    Some security software made by other companies can't be disabled using MSConfig. If you've installed security software and you're having issues installing iTunes or QuickTime for Windows, you might need to disable or uninstall security software to resolve installation issues.
    Restart your computer.
    Install iTunes.
    Thank you for using Apple Support Communities.
    All the best,
    Sterling

  • I am trying to install itunes on my computer which is running windows 7, sp1, 64 bit. i get the message 'THIS INSTALLATION PACKAGE COULD NOT BE OPENED.VERIFY THAT THIS PACKAGE EXISTS, ETC'. any ideas how to fix?thanks jake

    i am trying to install itunes on my computer which is running windows 7, sp1, 64 bit. i get the message 'THIS INSTALLATION PACKAGE COULD NOT BE OPENED.VERIFY THAT THIS PACKAGE EXISTS, ETC'. any ideas how to fix?
    thanks jake

    Hello tcampbell1549,
    Thank you for using Apple Support Communities.
    For more information, take a look at:
    Issues installing iTunes or QuickTime for Windows
    http://support.apple.com/kb/ht1926
    Have a nice day,
    Mario

  • TS3074 While trying to download Itunes on my lenovo laptop it tells me in an error box the following : " this installation package could not be opened verify that it exsist or contact the vendor for more info" what did i do?

    While trying to download Itunes on my lenovo laptop it tells me in an error box the following : " this installation package could not be opened verify that it exsist or contact the vendor for more info" what did i do?

    Perhaps the answer provided for this problem in Microsoft's forums will help.
    Good luck.

  • Every time I try to down load Itunes I get a message saying installation package could not be opened . Verify the package exist that you can access it Contact vendor

    Everytime I try to download iTunes I get this error message saying, "This Installation package could not be opened. Verify that the package exists and that you can access it.or contact the vendor to verify that this is a valid windows Installer package.

    I had this same issue occur today during update, searched and finally tracked to problem with windows registry. Used online version of windows registry tool "Fix It" (can also download portable version for offline check. I selected Apple updater utility from list to fix and it did it's thing. Returned to my downloaded 10 iTunes adn isntalled perfectly fine.
    http://support.microsoft.com/mats/Program_Install_and_Uninstall
    Good luck. Worked for me back up and running.

  • HT5030 whem installing itunes i get this message "this installation package could not be opened. Verifiy that the package exists and that you can access it, or contact the application vendor to verify that this is a valid windows installer package"

    whem installing itunes on my mums new computer which is windows 7 i get this message everytime "this installation package could not be opened. Verifiy that the package exists and that you can access it, or contact the application vendor to verify that this is a valid windows installer package"

    Let's check your Windows system.
    1.  Have you done all the important windows updates and service Packs on your system.  If not do it now.  START button, type in Windows Update and ENTER.  Select 'CHECK FOR UPDATES'
    2.  Let's check your Windows system files for possible file corruption
    SCAN and repair possible Windows system file corruption:
    Go to command prompt (START/ALL PROGRAMS/ACCESSORIES right mouse click "command prompt" and choose "Run as Administrator"
    type in
    sfc /scannow
    let Windows fix any system files that need to be repaired.
    Restart the computer if it did actually repair any files.
    3.  Check your system for possible Malware.  But you have to do it in WIndows Safe Mode.
    Start your computer in "Safe mode with networking", go to this link download a free version of Malwarebyte.
    http://www.malwarebytes.org/products/malwarebytes_free
    Install and perform update immediately, then do a full SCAN. Remove malware if it indeed finds any. Restart computer to regular windows to let Malwarebyte complete the removal.
    To start your computer in safe mode
    Press and hold the F8 key as your computer starts. You need to press F8 before the Windows logo appears. If the Windows logo appears, you'll need to try again by waiting until the Windows logon prompt appears, and then shutting down and restarting your computer.
    On the Advanced Boot Options screen, use the arrow keys to highlight the "safe mode with networking" option, and then press Enter. Log on to your computer with a user account that has administrator rights.
    When your computer is in safe mode, you'll see the words Safe Mode in the corners of your screen. To exit safe mode, restart your computer and let Windows start normally.

  • Installation package from dist kit error: This installation package could not be opened by windows

    Hi-
    Can you please assist me with this error.  I have created a dist kit which installs correctly on my PC that has the development environment installed (CVI2012), but fails install on new PC running Win7 (no dev environment installed).  The error message is below.  Is sometimes will go through the whole installation but never installs it on the PC. Sometimes is will error out right away as in pic below.  Can you help?  I don't know if this is a Windows problem or an NI problem. 
    Thanks-
    Blue
    Solved!
    Go to Solution.
    Attachments:
    dist kit failure.JPG ‏117 KB

    This error also occurs if the install package cannot be accessed properly (network connection, scratched disk, etc.) You could try copying the files directly to the computer to run the install or a new disc if it is scratched).
    See example of this issue below for installing LabVIEW from DVD:
    http://digital.ni.com/public.nsf/allkb/27BD42F4FDCBD4E7862576DD0057ADA5?OpenDocument
    This might help eliminate issues other than the actual installer having an error.
    - FCTesting

  • Can't download itunes - "this installation package could not be opened.....

    please help!!. I cannot download the itunes 7.4.2 (?) i get the error
    "this installation package could not be opened. Verify that the package exists and that you can access it, or contact the application vendor to verify that this is a valid windows installer package."
    I am so frustrated. I tried everything and cannot download the new itunes. I got the new nano video and can't even use it!

    no, I never have resolved it. I spent 1 1/2 hrs on the phone with apple and couldn't figure it out. they finally said it must be something with my windows installer - but I have no problem downloading/installing any other programs.
    go figure.

  • This installation package could not be opened. Verify that the package exists and that you can access it, or contact the application vendor to verify that this a valid Windows Installer package"

    I'm unable to install Itunes on my new PC. I'm logged in as the administrator And have deleted my browsing history. This is the error I get, ITunes installation error- “This installation package could not be opened. Verify that the package exists and that you can access it, or contact the application vendor to verify that this a valid Windows Installer package”... Any suggestions how to fix?

    Hi
    Try the following:
    Uninstall iTunes and Quicktime
    Reboot
    in the task tray right click the quicktime icon and click exit.
    navigate to the folder in program files and remove the quicktime directory and all its files.
    Reboot.
    Now try install iTunes and quicktime and it should work
    Hope this helps. Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

  • Trying to uninstall itunes 11.0.4 from my Windows 7 computer. I get an error message that say "This Installation package could not be opened. Contatc the application vendor to verify that this is a valid windows installer package. Any solutions???

    Trying to uninstall itunes 11.0.4 in order to update to the most recent itunes. I get an error message that say..."This installation package could not be opened. Contact the application vender to verify that this is a valid windows installer package.

    Hello JAH1961,
    I recommend following the steps in the article below when getting an error message trying to install iTunes:
    Trouble installing iTunes or QuickTime for Windows
    http://support.apple.com/kb/HT1926
    Thank you for using Apple Support Communities.
    Best,
    Sheila M.

  • Why did I get an error message; installer: Package name is Adobe reader XI (11.0.10) installer: Certificate used to sign package is not trusted. Use -allowUntrusted to override?

    why did I get an error message; installer: Package name is Adobe reader XI (11.0.10) installer: Certificate used to sign package is not trusted. Use -allowUntrusted to override?

    Hi sgtwalker1226,
    For Which operating system are you downloading the installer?
    Regards,
    Rahul

  • Error message when installing iTunes on my PC:  This installation package could not be opened. Verify that the package exists and that you can access it, or contact the application vendor to verify that  this is a valid Windows installer package

    Error message when trying to install iTunes on my Pc:
    Using Windows 7, had to replace hard drive.  HELP!!
    This installation package could not be
    opened. Verify that the package exists
    and that you can access it, or contact
    the application vendor to verify that
    this is a valid Windows installer package

    Hello JAH1961,
    I recommend following the steps in the article below when getting an error message trying to install iTunes:
    Trouble installing iTunes or QuickTime for Windows
    http://support.apple.com/kb/HT1926
    Thank you for using Apple Support Communities.
    Best,
    Sheila M.

  • Please help, I am trying to download itunes onto my windows 7 32bit desktop, but keeps coming up with error message:This installation package could not be opened. Verify that the package exists. Any ideas on what im doing wrong

    Please help
    I am trying to download itunes on windows 7 32 bit, everytime I go to open download it comes up with a green screen then a error message.
    This installation package could not be opened. Verify that the package exist.
    Please help Me

    Hi gump68,
    Thanks for visiting Apple Support Communities.
    You may find the steps in this article helpful if iTunes is not installing on your PC:
    Issues installing iTunes or QuickTime for Windows
    http://support.apple.com/kb/HT1926
    All the best,
    Jeremy

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