Why am i getting the message cannot get mail or that i am not connected to the internet what settings do i need to be on

why am i getting the message cannot get mail or that i am not connected to the internet what settings do i need to be on

WIFi needs to enabled and you need to be connected to a network. Alternatively, you need Cellular Data to be "on". (Settings>General>Network). But it propably is a problem with your router (at least, it often is with me), provided you are using your private router. Try schutting it off and turning it on again. This usually sorts problems like this out.

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I5 still using ios6 as of last night the phone will not connect to my Internet, in settings it says connected with the check mark however there is no wifi icon at the top of phone, have done everything possible to resolve... My i4 and pads are fine,

I5 still using ios6 as of last night the phone will not connect to my Internet, in settings it says connected with the check mark however there is no wifi icon at the top of phone, have done everything possible to resolve... My i4 and pads are fine, I've had this phone for 8 months with no problems until last night , AT&T not any help,apple wants $ I thing it's a software problem.. Any one had this issue?

- Restart the device. http://support.apple.com/kb/ht1430
- Reset the device. (Same article as above.)
- Reset All Settings (Settings > General > Reset > Reset All Settings)
- Restore from backup. http://support.apple.com/kb/ht1766 (If you don't have a backup, make one now, then skip to the next step.)
- Restore as new device. http://support.apple.com/kb/HT4137 For this step, do not re-download ANYTHING, and do not sign into your Apple ID.
- Test the issue after each step. If the last one does not resolve the issue, it is likely a hardware problem.

I am not receiving new emails on my phone. I am receiving a pop-up that reads "cannot get mail" saying my server is not responding and to check my settings. My settings are correct. Help!

Looking for help.... I keep getting a pop-up message on my phone stating that my server is not responding and to check my settings. My settings are fine. Any advice on what I can do to receive new emails on my phone? Help!

For a few weeks I have been using the GMail app on my iPhone 4S to get mail without problem. When I wanted to check something in Apple's Mail app, which has worked well for years, I now get a message for my principal email address that the server is "not responding," even though the same server is responding to my GMail app. For some reason, when I dismissed the message in Mail, it popped up again, but then could be dismissed. Did something change in Mail that requires some imap addresses be deleted and readded? Any idea?
I would not want to think that Mail is programmed to befuddle if it is ignored too long.

HT2729 I cannot synch a movie from my iMac to my iPad. I keep getting a message that I am not connected to the internet. Yet, I can fetch my email, access many newspappers, and listen to music clips for the itunes store. I did a retart of all without l

I cannot synch movies to my iPad. This has worked for me in the past. I keep getting an error message that I am not connected to the internet. Yet, I certainly am. How else could I post this message. I can listen to music clips from the iTunes store, fetch my email, and read current newspapers on the internet. I restarted both my iMac and my Ipad and that didnot help.

I completely understand what is happening. I know that you are connected to the Internet. I made the suggestion because I have seen it work in similar circumstances. The Apple iTunes servers can be a bit fussy about things and sometimes rebooting the router clears up this miscommunication between iTunes and your network.
Have you tried signing into your account and then try to sync again. Go to Store>View Account. You will have to enter your password. Then try to sync again. Or try signing out completely in Store>Sign out. Quit iTunes, sign in again and then try to sync again.
Sometimes refreshing settings will help clear up weird problems.

I keep getting a message "cannot send mail" a copy has been placed in your outbox. The recipient was rejected by the server because it does not allow relaying

I keep getting a message "cannot send mail" a copy has been placed in your outbox. The recipient was rejected by the server because it does not allow relaying. How can I fix this error so I can send emails.

The issue definitely sounds like your Outgoing/SMTP settings need to be changed. Simply set them to the proper settings for your provider as was suggested above.
I found this link for Knology: http://support.knology.net/content/email.setup.cfm
The SMTP settings can be edited on the iPad/iPhone by going to Settings--> Mail, Contacts, Calendars, edit the account having trouble, click the Account, then at the bottom is the SMTP server info, click on it to edit it further.
It should allow you to edit the primary smtp server and let you enter all the good stuff as you see in the Knology link above.
Some providers require you to register your account on their service like AT&T.

Getting message: Cannot complete your request because it's not the right type of document

I am taking a CS6 Photoshop class, I downloaded the data files from cengagebrain.com, my task in the book is to click File on the Menu bar, then click Open, then navigate to the drive and folder where you store you Data Files. When I click the corresponding file (PS 1-1.psd), I get the following error message: Cannot complete your request because it's not the right type of document.
Can anyone help please?

Good day!
Cannot complete your request because it's not the right type of document.
Are you sure the file has the correct suffix?
It might have been damaged in downloading, unstuffing, copying …, so if you are certain that the site is legit you may want to try re-downloading the file.
Regards,
Pfaffenbichler

What settings do I need to have on my macbook pro to access student.ashford.edu when I get the following error message: The system is unable to process your response at this time. If you feel you have received this message in error. Please contact your Sy

what settings do I need to have to access Ashford University's student portal using either Safari or Firefox when I get the following message: The system is unable to process your response at this time. If you feel you have received this message in error. Please contact your System Administrator, or try again at a later time.

I am able to get to the Ashford University login display with no difficulties with both Firefox and Safari. Obviously without a student password I cannot go any further. If you can do the same, then clearly the problem is at the other end. If that is the same case with you, then there is no advice that I can give you but to stir the pot as best you can.
Ciao.

From within Photoshop Elements, when I try to open Editor, a box opens that states I must activate the software. I registered and activated the software last year. When I click to activate, I get a message that I am not connected to the internet. I am

From within Photoshop Elements, when I try to open Editor, a box opens that states I must activate the software. I registered and activated the software last year. When I click to activate, I get a message that I am not connected to the internet. I am connected. How do I get Editor to work?

You would get the redemption code, or perhaps even the serial number, from whomever you purchased the software from, apparently Amazon, so talk to them. This wouldn’t be the first time they’ve sold something that didn’t have all the numbers needed to license it.
A redemption code is something that is usually on the inner disc packaging if you purchase the media in a box, and there is a barcode on the outside of the packaging that must be scanned at the checkout register to activate the hidden inner code so you can redeem it at home on that website. This is what happens if you buy PSE from a brick-and-mortar store like Best Buy. I don’t’ know what happens if you purchase the downloaded version as I have never done that.
A redemption code is 24-digits of letters and numbers that you enter into a website to get a serial number, once and only once. The serial number of only 24-digits, no letters, is what you enter into the software during the install or when you run it and it asks if you want to register or run in a trial mode—whatever the exact phrasing is.
In any case it sounds like you don’t have either a redemption code or serial number—although perhaps something is listed on the purchase confirmation or your account online at Amazon or even in an e-mail from Amazon.

My old emails and documents are not showing up in email or finder both from the same date and I cannot find them anywhere. I do not believe I have any archive settings on. Any idea how I get them to show up?

my old emails and documents are not showing up in email or finder both from the same date and I cannot find them anywhere. I do not believe I have any archive settings on. Any idea how I get them to show up?

Hello gpbondi,
The following article provdies step-by-step instructions for downloading your purchases both in iTunes and on your devices.
Download past purchases
http://support.apple.com/kb/HT2519
Cheers,
Allen

I have iPhoto 11 with Lion and when I try to post photos into MobileMe in Share I get the message that iPhoto is not connected to internet. Can anyone tell me how to connect iPhoto to internet?

I have iPhoto 11 with Lion and when I try to post photos into MobileMe in Share I get the message that iPhoto is not connected to internet. Can anyone tell me how to connect iPhoto to internet?

My solution, which is not much, is to restart iPhoto and it then connects to the Internet. This has been an ongoing unsolved problem.

When I try to open editor I get an error message that I am not connected to the internet (which I am) or my computer clock is set incorrectly (which it is not).

When I try to open editor I get an error message that I am not connected to the internet (which I am) or my computer clock is set incorrectly (which it is not).

This is normally to do with activation. You need to contact Adobe directly using the link below. Use the dropdown menu for boxes (1) & (2) to scroll down the list and choose:
1. Adobe Photoshop Elements
2. Serial number issues or activating my product
3. Click on the blue button: Still need help? Contact us – then click the button marked “chat now”
It’s usually possible to start a live chat, if an Adobe agent is free, and often to get the problem fixed right away. Ensure you have your serial number.
Click here to get help now Contact Customer Care

Sometimes I get a message that says that safari is not connected to the web when I trie to get to a particular website. However, it will let me go other places on th web. The only time shutting it off and on again works is when I am at the apple store.

Sometimes I get a message that safari is not connected to Internet while trying to reach a certain web page for work. The onl time shutting it off and on works is when I am at the apple store. Then I will usually get it to work for another day. Is there some other trick

Hello Theresa818,
Thank you for using Apple Support Communities!
It sounds like the cellular data will not activate for some reason on the iPad.
I found this article that will help you resolve this issue here, named iPad (Wi-Fi + Cellular Models): Troubleshooting a cellular data connection, found here http://support.apple.com/kb/TS4249
Check for a carrier settings update.
Update your iPad.
Toggle the Cellular Data setting off and on under Settings > Cellular Data.
Restart your iPad.
Tap Settings > General > About. Locate the Carrier entry and make sure that your carrier is correct.
If your SIM card has SIM PIN enabled, try turning it off: Tap Settings > Cellular Data > SIM PIN.
Make sure you're in an area of good coverage. If the cellular data connection works in another area, contact your carrier to report the original affected area.
Reset network settings: Tap Settings > General > Reset > Reset Network Settings.
Restore the iPad as new.
If none of the above steps resolves the issue, make an appointment at an Apple Retail Store, contact your carrier, or contact AppleCare to troubleshoot further.
I know you may have done one or two of the steps here, so you can skip those.
Take care,
Sterling

How do I deactivate CS3 when I get an error message that I'm not connected to the internet, when I am?

Trying to deactivate CS3 from one computer to reload on another. Keep getting error message that I'm not connected to the internet.

That is NOT correct. Customer Support can handle deactivations of CS3. Use Web Chat here:
Serial number and activation support

Why can't I run the new upgrade? All I get is that I am not connected to the internet, even though I am connected???

Why can't I run the new upgrade? All I get is that I am not connected to the internet, even though I am connected???

If you haven't, try updating through iTunes while connected to your syncing PC.

Have Creative Cloud Subscription- Windows 7 ultima--16GB ram memory-Photoshop cc 2014 updated- I cannot find the Creative Cloud Libraries instead I get My Libraries that I have not created- I cannot find the Assets tab. Tried several links no solution. pl

have Creative Cloud Subscription- Windows 7 ultima--16GB ram memory-Photoshop cc 2014 updated- I cannot find the Creative Cloud Libraries instead I get My Libraries that I have not created- I cannot find the Assets tab. Tried several links no solution. How can I get the Creative Cloud Market Library?

kglad,
Thanks for the suggestion but I have attempted this many times to no avail. As I said in my original post, "I have researched this problem on this forum and the Adobe site and believe that I have tried everything over the past week."
It is very late here (I am in Greece). I will have a further attempt in the morning. The windows machine is hut down. Thanks for your help.
Bob

Why am i getting the message cannot get mail or that i am not connected to the internet what settings do i need to be on

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