Why am i having problems downloading version 3.0

hi i was wondering why i cant download the new software update 3.0? i get as far as connecting my iphone to my laptop and i click yes to software update it does this and then says extracting software it then goes to backing up iphone and after nearly a hour it has only progressed a tiny bit and wont go any further any help would be very appreciated

Have you sync'd/backed-up your iPhone recently? If not, this process can take some time. Don't worry though, these things take time depending on your computer's internet connection speed if still in the process of downloading or authenticating the software.
Is the iPhone in the process of installing the software on the iPhone, or does it still say that it is still downloading/extracting the software?
Message was edited by: epsilon delta

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