Why am I having trouble accessing my voicemails?

I am having trouble accessing my voicemails. This seems to happen randomly. Sometimes I can get them and sometimes I can't. I'm always notifiede that I have a voicemail, but usually I can't get it to play the recording.

If the App store app is crashing see:
IOS 6 App store crash: Apple Support Communities
For othe other problems try:
Try:
- Reset the iPod. Nothing will be lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup
- Restore to factory settings/new iPod.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar

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Why am I having trouble accessing my voicemails?

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