Why am I keeping the N97?

Question

N97 is my fourth Symbian series phone. I had N73, E51, N95 and N97. Every one of these had their good and bad sides. There was always a reason to keep them and also alway a reason to move on.
N73 - best reception of the 4 phones - No wifi - time to move on to E-51
E51 - best operating system stability and best portability - camera video lousy and not the greatest reception - time to move to N95
N95 8gb - great camera, keypad slide protection, tons of space - reception still not better than N73 but ok. no querty keyboard - time to move on to N79
Why am I keeping the N97?
Although no better reception bars than on N73, the reception bars are comparable to the other 2 phones I had. Buth here is the difference! - The clarity of the sound during the call is much better than any of the 3 phones I had.
Love the touch screen, Web browsing is better, Wifi speed is much better than on N95, Nimbuzz used with querty keyboard is the best N79 app by far that I have used. Love the larger screen, Youtube works great (didn't on my N95), Larger contact images I like that, Slideshow on wallpaper is cool, Camera pics are better than from N95
What needs more work:
Gmail won't let me switch connections and N97 won't pop up a question to select a connection. So it only works during wifi. Weird. (How do I change the pixelated icon?)
Googlemaps was awesome on N95 but on N97 it is a bit flakey.
Geocaching app does not work
Opera mini won't let me change connection and N97 won't pop up a question to select a connection. So it only works during wifi. hmm.
What I would love to have:
Ability to connect to iTunes or Windows Media Library and copy songs to(from) my N97
Netflix app is cool but why stop at managing queues - I want to watch instant movies :-)
Skype with video (Please!) make it work only on wifi if you must protect your cell business
Why don't my Nokia bluetooth headphones have a radio receiver?
ftp,ssh, remote desktop web publishing app yadyyadda - those kind of exists, I need to do more homework in that arena.

Answer 1

I am so upset. Please read my messages from my postings. This has nothing to do with SIM Card, Hard Reset, Apps, Google Gmail Account, nothing. I have gone thru all of this and NOTHING has fixed this. I went to the store today and spoke to the manager on duty. He said he had to try and duplicate the problem before he could help me. I showed him "screen captures" I did, told him it's out here on the board, etc. etc. Needless to say I ended up coming home with the same phone, "he" erased the phone and started over again. Well guess what, it's not a error with "MY" Gmail account being corrupted because if that is the case Mrs. Hayden14 has a bad Gmail account too. If you guessed it, the phone just crashed again! I was able this time to capture a report with ALL the history in it and saved screen captures to PROVE to him this is not a joke. Even the report says "Crash". This time it was something else I don't even or ever have used. I have also wasted over a day , yes a full work day on this without question.
I have had to get the run around for the last day. This is totally ridiculous, including them putting me on hold for 55 min. Oh, that's another funny story. Anyways, tomorrow morning I am going to the Verizon store one last and final time and I hope they decided to do the right thing and give me a phone that does not crash and works. It would be handy at work for me, especially where I work at. I hope hope hope someone listens to and helps me. I would love for them to see me walk in, take my phone and say to me were going to get you another phone, hand it to me, see if it works and prove it's the device. I don't hear anyone having this issue on other phone types so sounds like its the phone type.
I have had 3 phones now in the matter of 2 weeks. I am sure the FedEx charges will add up to a cost of a new phone at some point and start to outbalance your requirement to give me the same phone when it has the same problem.
Can't wait to see what happens tomorrow.