Why am I missing artwork only and exactly for the albums I downloaded from the iTunes Store when I then sync them from PC (non-Mac) to my iPhone??

Why am I missing artwork only and exactly for the albums I downloaded from the iTunes Store when I then sync them from PC (non-Mac) to my iPhone??
And why can I not find a way to post this message to Apple Support without paying 35 Euros?

Thanks, randers4,
I don't do auto-sync. Too much music on my PC for that. I manually copy and/or delete.
And I did delete the iTunes-acquired albums from the phone and then copied them back on:
No change...

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