Why am I not able to access the app store, itunes and safari since upgrading to Mavericks 10.9?

IT tells me they would have to revert to the old OS which they don't want to do or can't do? I have been two months without access. I am at a loss. any help or guidance would be appreciated. I work for state government and our servers are PC-based which I think where the problem is. Is there a work around to gain access to the app store, itunes and safari. The app store icon indicates I have updates available but I am stuck. Please advise.

I know safari is mac's native browser. Since updating to OSX10.9, I have not been able to open safari. Firefox works fine but I preferred safari. Safari just won't open, it acts like it wants to, but the progress bar goes about half way across and stops. What other information do I need to supply?
This is a very frustrating problem when I see that there are updates to apply, but am unable to open the app store to get them. I can't even see them.
IT, in my opinion, has almost thrown in the towel since they are more PC-based.I believe it is a connection problem but they have been unable to fix it. They blame mac for a hasty upgrade release that was not fully tested to see if there were any Mac/PC connection issues.
Thanks for any help you can provide.

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