Why am I not able to donate via text message?

After I sent a code to donate, I get a message asking what my billing zip code is. I reply with that and get a response saying, "Your wireless account is not eligible to donate. Your donation cannot be processed. You can still donate at redcross.org. Terms at mGive.org/T." Does anyone else have this problem? I have a prepaid plan and thought it was supposed to be deducted from my prepaid balance.

SteveL7373 wrote:
After I sent a code to donate, I get a message asking what my billing zip code is. I reply with that and get a response saying, "Your wireless account is not eligible to donate. Your donation cannot be processed. You can still donate at redcross.org. Terms at mGive.org/T." Does anyone else have this problem? I have a prepaid plan and thought it was supposed to be deducted from my prepaid balance.
Donations like these usually require the premium message feature. I'm not sure if prepaid plans have access to this feature. I know with postpaid accounts, the account owner can block premium messages.

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