Why am I not able to open external hard drive (FreeAgent GoFlex Desk) window??

I am simply trying to open a Finder window of the external hard drive itself so that I may copy over my Iphoto Library to it.  However, I am unable to do so!  There is no window to open.  When I connect my Free Agent GoFlex Desk external hard drive, Time Machine automatically begins and I see this green icon and the words, "Time Machine Backups" under Devices in Finder.  That all works fine and as far as I know the backups works just great.  But I am unable to open the external drive in a Finder window!  In my research, I've found the simple recommendation to:  "In the Finder, the external drive will show as an orange drive icone in the left pane."  But I don't see that, I only see the green icon as mentioned above.  What is going on?  Why can't I see this drive and open a window??  Thank you in advance!

You already have. Disregard the icon's color and follow the rest of the instructions. Note that Time Machine will eventually use all the free space on the location it's backing up to, so you should create a separate partition for other data.
(72118)

Similar Messages

  • HT1338 why i'm not able to open pdf files? says i need adobe reader, but not sure where to get it.

    why i'm not able to open pdf files? says i need adobe reader, but not sure where to get it.

    Welcome to the Apple Support Communities
    You can use Preview to open PDFs. Right-click a PDF file and go to Open with > Preview

  • Why I am not able to open my gmail account on safari?

    why I am not able to open my gmail account on safari?

    What happens when you try to add the Gmail account?  Error messages?

  • My computer was totally destroyed & I do not have backup or external hard drive with my iTunes library. Will I be able to access my iTunes library when I purchase a new computer? It was the only computer authorized to play library.

    My computer was totally destroyed & I do not have backup or external hard drive with my saved iTunes library from it. That was the only computer authorized to play library. I do not have an iPod or iPhone with any of that library (which has over $2K in music purchases & over 5K in songs I ripped). Will I be able to access my iTunes library when I purchase a new computer?

    You should be able to access your past iTunes purchases. You'll need to re-rip your CDs See: HT2519 - Downloading past purchases from the App Store, iBookstore, and iTunes Store.
    See also this backup tip so you don't get caught out again.
    tt2

  • Itunes will not store in an external hard drive

    I use an external hard drive to store my music.
    The last few CDs we have put onto itunes do not appear in the external hard drive, why?

    Hello compsec1951,
    It sounds like the content may have been saved in the default iTunes folder location in the Music folder.
    Use this article to determine how iTunes is setup and where it is saving the new content. While it may be accessing the library on the external drive, it may be saving new media to a different location.
    Where are my iTunes files located?
    http://support.apple.com/kb/ht1391
    Mac OS X: Click the iTunes menu and choose Preferences.
    Windows: Click the Edit menu and choose Preferences.
    Click the Advanced pane. iTunes displays the location of your iTunes Media folder.
    You can then:
    Note where your media folder is, such as for backing up your media.
    Use the Reset button to reset it's location to the default (which is the iTunes folder).
    Click the Change button to select a folder for a new location. Once you change this location:
    If you make a new or alternate iTunes library, the new location will be used by that library.
    Existing files will not be moved unless you choose File > Library > Organize library and choose the option to "Consolidate files."
    Regards,
    Sterling

  • I upgraded to Maverick and now Time Machine will not connect to the external hard drive to back up files.  The external hard drive is a Western Digital "My Book Live" 2 TB.  How do I solve problem?

    I upgraded to Maverick and now Time Machine will not connect to the external hard drive to back up files.  The external hard drive is a Western Digital "My Book Live" 2 TB.  How do I solve problem?

    I also had problem accessing my WD MyBookLive after upgrading to Maverick.
    To resolve the problem, I used  Connect To Server (Cmd K) to specify the IP address.
    Then I enter a user id and password I created in the MyBookLive.
    You can also verify that you have admin access to the MyBookLive using Safari or Chrome.
    Just enter the MyBookLive IP address as the URL.

  • Time Machine appears to be doing back-ups, but they do not appear on the external hard drive. The last one I can find is June 30.  I did a utility scan of the hard drive disk and it is fine.

    Time Machine appears to be doing back-ups, but they do not appear on the external hard drive. The last one I can find is June 30.  I did a utility scan of the hard drive disk and it is fine. What do I do?

    Click the Time Machine icon in the menu bar. The time of the last backup is shown in the drop down.

  • Migrating music to an external hard drive for access by Windows

    Existing discussion thread link: https://discussions.apple.com/thread/1715002?start=0&tstart=0
    Hi,
    I have a large (~212GB) iTunes music library that was created using iTunes on Windows. All music files, etc are held on an external drive. Now I want to be able to access my existing music library from my MacBook Pro running iTunes on OS X. When I launch iTunes I hit the key so I can select which library file it should use. I'm not currently able to select my iTunes library on the external hard disk.
    I've tried following the steps covered in an existing discussion thread that I have found, Migrating music to an external hard drive for access by Windows & Mac, but that hasn't worked for me unfortunately. The linked post suggests renaming the library file (.itl) to remove its extension but the library is read-only. I've also tried doing the same when the external hard disk is connnected to my windows laptop and then switching back over to my MacBook Pro. But this has also not worked yet.
    Any suggestions? Thanks.

    Existing discussion thread link: https://discussions.apple.com/thread/1715002?start=0&tstart=0
    Hi,
    I have a large (~212GB) iTunes music library that was created using iTunes on Windows. All music files, etc are held on an external drive. Now I want to be able to access my existing music library from my MacBook Pro running iTunes on OS X. When I launch iTunes I hit the key so I can select which library file it should use. I'm not currently able to select my iTunes library on the external hard disk.
    I've tried following the steps covered in an existing discussion thread that I have found, Migrating music to an external hard drive for access by Windows & Mac, but that hasn't worked for me unfortunately. The linked post suggests renaming the library file (.itl) to remove its extension but the library is read-only. I've also tried doing the same when the external hard disk is connnected to my windows laptop and then switching back over to my MacBook Pro. But this has also not worked yet.
    Any suggestions? Thanks.

  • TS1717 I cannot get iTunes to automatically launch at startup in Windows 7. I need it to do this so my Apple TV 'finds' my Music Library, which is stored on an external hard-drive, connected to my Windows 7 PC.

    I cannot get iTunes to automatically launch at startup in Windows 7. I need it to do this so my Apple TV 'finds' my Music Library, which is stored on an external hard-drive, connected to my Windows 7 PC. Anyone know how I do this? I cannot seem to find anything on Google, which is surprising.
    iTunes helper launches OK, but not iTunes itself. Am I being dim?
    Thanks

    The iTunes application should be installed on the system drive. You may need to repair iTunes to fix that error regarding a missing .exe.
    To organize your library properly see Make a split library portable.
    If you don't have a working version of the library that can be transformed into a portable shape I have tools and techniques that can repair the broken links.
    tt2

  • Why will my projects not move to an external hard drive within iMovie?

    My movie list has grown so big I need to move them into an external hard drive. I searched on apple.com and found out the way this is best done. Firstly it states that it is done within iMovie, which is what I did. Secondly it states that you select a toggle button to display the various hard drives which are attached and again I did this and can see the hard drive I want to move the projects and events into. I then selected the projects and dragged then over the relevant hard drive, I can not seem to drag the event. However when I release the project to drop it into the hard drive it won't fall. It just returns back to it's starting position in the Project Library. I have tried to do this both with holding down the cmd button to move them or without the cmd button to copy them.
    For some reason my files, either events or projects, won't move into the displayed hard drive. I am not sure if there is a bug in my iMovie8 or my hard drive is some how not configured properly. The hard drive was bought especially for a mac and runs Mac OS Extended (Journaled).
    Can anyone suggest what is happening and how to get around this? In worst case is there a way to move the files outside of imovie that will still allow them to be properly displayed within imovie?

    Hi
    Can anyone suggest what is happening and how to get around this? In worst case is there a way to move the files outside of imovie that will still allow them to be properly displayed within imovie?
    I don't think that it can be done that way - BUT I KNOW that it can be very destructive
    most probably end up as un-reparable.
    The move of projects and events - works so much better in iMovie'09
    Yours Bengt W

  • Mac does not transfer data from external hard drive when first set up and isn't listed on migration assistant

    I've just had a new hard drive in my MacBook, luckily I had backed up everything on my external hard drive.
    I've just got home and my MacBook set up as a new one and asked me if I wanted to transfer my old data from an external device. I clicked this option, and a box appeared with me to choose my device so I plugged it in and nothing. It was not listed so I couldn't continue. I clicked go back to continue without transferring any data and tried to use migration assistant. I plugged in my external HD again and it was recognised on the desktop with me being able to open it and see my old document, folders and iTunes etc.
    I went on to migration assistant and that came up with much the same choice as the first time so I chose the option again to transfer information from my "other device" again there was an empty box so I cannot choose my device.
    I then thought maybe I would need to install snow leopard again as when I got the computer back it was only running leopard and when I previously backed up my mac it was running snow leopard.
    So I've now got in my snow leopard disk and put in my password to install leopard and it's not installing!
    I'm very frustrated and now it's too late to call apple!
    Any help would be appreciated. I don't want to go back to the store again as its 30 miles away!
    Thankyou
    Vicki

    Thanks for the quick reply, Kappy.  I did use Carbon Copy Cloner.  When I returned the cloned data to the new hard drive I tried starting the computer and I got the logo and the spinning gear.  It did not go any further.  I also tried starting in safe mode and it would not go to safe mode.  I have other bootable volumes on the external drive that I cloned the data to.  When I tried migration assistant it would not list the volume that I cloned from the failed hard drive.  I can see the users desk top, documents, pictures from the cloned drive.

  • Why have my tiff files on my external hard drive been converted to CR2 files?

    I've been using Lightroom 3 with an external hard drive for a few years now with no problems.
    I shoot raw with my Canon t1i and jpg with my Canon SX-10.
    Just last week I hooked up my external hard drive and Lightroom wouldn't connect to it. Usually when I hook it up, Lightroom opens up automatically. At least it use to.
    I looked at the drive and it seems the tiff files are now called CR2 (Canon Raw I think). Any idea why this happened and is there a way to get them back to where Lightroom will recognize them?
    I can open them in Photoshop, but not Lightroom. I usually go first to Lightroom, then to Photoshop and back. Can't do it know though.
    Thanks for any help.

    The TIF files may come from when you do a round-trip to PS and you either create a temporary TIF file on the way into LR, the default is to have –Edit.tif as the last part, or when you’re in PS and save any additional edits back to a TIF file.   This LR-PS-LR processing may have created many TIF files that have the same base name as the underlying CR2.  Both the CR2 and TIF files would have been visible in LR so maybe you’re remembering one extension more than the other.
    The files you originally imported into LR would have been the CR2 files.   What has happened to their location in the time between  you originally imported them and now when you’re trying to hook things back up?   If they’ve always been on the external drive then maybe the only thing wrong is that the drive letter has changed, but if you moved the files from their original location on the local drive to their archive location on the external drive, then did the folder-path to the photos stay the same, at least most of the path? 
    The way you normally fix things if the drive letter has changed or if the path has changed only a little, is you locate the file in LR’s folder structure, then right-click on the folder at the lift and choose Update Folder Location, then click over to the place on the external drive where that folder is, now, and click Ok.  LR will hook up all the moved photos in that folder.  The higher up in the hierarchy you locate the missing folder, the more folders underneath will automatically get updated.  If you give us some information about the specific locations of the folders in LR when on the local drive and on the external drive, then we can give more specific advice what to do.

  • Can not remove ? from external hard drive folder in LR5 & can't link smart preview & original pic

    I have LR5 and a MacBook Pro OSX 10.8.5 I have an external hard drive that when I imported photos from my cameras memory card I selected the hard drive as the source to move the pictures to. I forgot if I clicked ADD, MOVE, or COPY.
    In the library mode in LR5 the external hard drive shows up under folders, but has a question mark on every folder on the external hard drive. I control clicked on the question mark for the first folder (the parent folder?) and choose “Find missing folder”. I then navigated to the external hard drive and clicked on that same folder, then clicked choose. Nothing happened. I tried this same method with individual folders and the same, I control click on the folder with a question mark, navigate to the same folder on the hard drive, click on it (I tried both just clicking on the folder so it was highlighted and actually opening the folder), and select choose, the question marks remain.
    1. How do I link the two to remove the question mark?
    Second question, possibly related. I have a collection in the library mode that has only previews, the originals were added to the same external hard drive as above. When I navigate to the hard drive via my finder (not in LR5), the originals are there. When I am in the library mode in LR5, in this collection, and click on the preview square in the top right corner of an individual picture in that collection, it says “image can be edited using its smart preview but the original file can not be found. Would you like to locate it".
    The original location of it shows below this statement and is correct; it shows the path to the external hard drive and the folder where the original is contained that I mentioned previously. I navigate to that picture on the external hard drive and select it. I get another notice box pop up that says “the file is associated with another photo in the catalog. Each file can only be associated with one photo.” I select show in library and it brings me right back to the image that is a smart preview only. I am stuck in this loop and cant figure out how to associate the original on the external hard drive with the smart preview in LR5.
    1.   I have the originals still on my camera memory card, do I import again? I am afraid I will loose all my edits.
    I hope I gave you the right info. Every link I find to answer this question is related but not quite the same, any link you know of is apreciated. Thanks!
    Ashley

    Have you ever re-named files using duplicate file names e.g. names that have been used previously?
    See if this link helps to locate missing files and near posibilities:
    http://helpx.adobe.com/lightroom/help/locate-missing-photos.html

  • Can't open external hard drive after upgrading to photos 9.6

    I know there have been other variations to this question but mine's a bit different and I didn't find a conversation about this yet:
    I've always backed up all my pictures on an external hard drive (Seagate, standard, works with all computers). After I upgraded to Yosemite 10.10.1 and therefore iPhotos 9.6, I haven't been able to access them at all. I'm trying not to panic and am wondering what I can do. There's no way that the upgrade DELETED everything on my hard drive, right?!? Checking the back-up (i.e., Time Machine) on my laptop doesn't help in this case because none of the photos were there in the first place. Please help!
    MacBook (13-inch, Late 2009)
    Processor 2.26 GHz Intel Core 2 Duo
    Memory 4 GB 1067 MHz DDR3

    It is powered (the light is on).  I was uploading photos from the drive yesterday, so it worked perfectly fine before the upgrade to 10.6.8 (which I did during the night).  Is there anything else to try before I move it to another computer to see if it works?  Again, thanks.

  • Time machine will not backup to empty external hard drive after replacing Mac's internal hard drive and restoring

    First - I live in a tiny fishing village in Belize, so getting support here is virtually non-existent. There is no one else in my village who even uses a Mac. Recently, my hard drive in my 2012 Macbook Pro 13" went bad (said it suffered a "shock"?) and I was traveling to Cozumel, Mexico, so had it replaced there. We used an external hard drive backup to restore the data to it's last time machine backup (October of 2014). Everything was working fine, until I returned home, added some pictures, and wanted to do a fresh backup. Now, time machine will start the backup, but gets about 113,000 of 181,000 done, and it locks up. I can do nothing - everything freezes, and I have to eventually power down the computer. I even tried deleting the old backup from the external hard drive, erasing it completely, and reformatting the external hard drive using disk utility. Still locking up. It is a 5 GB external hard drive, so space shouldn't be an issue, and it was backed up to the same external hard drive previously with no issues. I'm still running Mavericks, and don't want to try to upgrade to Yosemite until I can be sure I have a backup of my old data and pictures. I am a writer, and use that to make my meager living LOL
    I'm stumped. I've looked through the files endlessly but can't find anything similar to my issue. Any suggestions? I know just enough to be dangerous, and don't want to lose everything we worked so hard to retrieve when my hard drive crashed last month.
    Thanks!

    SMH5206 - I tried letting it sit and crank overnight twice. First time I thought it was my error causing it to lock up. Now I know better. I haven't changed any of my time machine settings - and actually never used time machine regularly. Only reason I had a fresh backup from last Oct was because I did one before I upgraded to mavericks. Everything worked fine then - and we used that to restore when the hard drive crashed and was replaced. I have actually deleted hundreds of pictures off my hard drive and one entire user, so it should actually be a much smaller backup - so if it did it before on the same external hard disk, I don't understand why it won't now.  I'm really confused.
    Kahjot - the external hard drive is the same one I backed up to previously - and I have completely erased it and reformatted, and the information I'm backing up now is less, so there should be no reason why it doesn't have enough room now, when there is actually less information on my current hard drive (see my reply to SMH5206). When I plug it in, it says it is a 500.07 GB WD "My Passport"
    I've even tried to have time machine only backup certain files, and not the whole thing. Still locking up.
    I'm sure it's my error somewhere, - I just don't know how or where

Maybe you are looking for