Why am I NOT receiving the reset emails for my security questions?

I've forgotten the answers to my apple id security questions, and am now unable to puchase any new music or apps because my settings require two step verification.
Over the span of several months I have requested multiple emails to allow me to reset my security questions and I NEVER recieve them.
Yes I have checked my :Spam, and Apple folder.
I requested resets for both my apple id password and login and recieved those emails without problem, but not once have I recieved the reset email for my security questions!
Can anybody help me with this, or do I really have to call and or go down to an apple store to sort this out?

They are going to your Rescue email address, which is not the same as your Apple ID address. It is whatever you set it to be when you set up the account. You can contact Apple's Account Security Team as described here: http://support.apple.com/kb/HT5699

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Why am I not receiving the recovery email for my apple ID?

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Hello, eshara_a.
Thank you for visiting Apple Support Communities.
I understand that your Apple ID needs to be reset, but you are not receiving the recovery email. Since the spam folder has been checked, I would recommend seeing the section labeled Get Help in the article below.
If these steps didn't help you change your password, contact Apple Support.
If you forgot your Apple ID password
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HT5312 I don't remember my answers to the security questions, and have not received the reset email despite several attempts?

I don't remember my answers to the security questions, and have not received the reset email despite several attempts?

Welcome to the Apple Community.
Start here, and reset your security questions, you will receive an email to your rescue address, use the link in the email and reset your security questions.
If that doesn't help or you don't have a rescue address, you might try contacting Apple throughiTunes Store Support

I have not received the verification email for my Apple ID watting frm last 4 days

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Try checking your spam or junk mail folders.
Try logging into https://appleid.apple.com/
Are you able to login or recover information using the forgot account link?

What can I do if a reset email for my security questions will not send?

I'm trying to purchase a song in iTunes and it asks me for the answers to my sercurity question, which I've forgottten as my account was set up a while ago. When I press the link to send the reset details for my security questions, to my email address it comes up with a page saying email sent, check your inbox. I check my inbox and nothing shows up. However, when I make changes to my acount, e.g. change my house address, it will send that email and I will recieve it. What can I do?

You need to ask Apple to reset your security questions; ways of doing so include going to support.apple.com/kb/HT5699 and picking a method for your country, and filling out and submitting www.apple.com/emea/support/itunes/contact.html.
Setting up a rescue email requires correctly answering two of the questions.
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What do I do when the recovery email for my security questions doesnt exist anymore?

What do I do when the recovery email for my security questions doesnt exist anymore?

Forgot security questions:
You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, and filling out and submitting this form.

HT5312 I can't seem to get the rescue email for my security questions to reset them plz help idk what to do :o

Plz help me idk what to do

If you aren't receiving the email (and you've checked the spam folder on your rescue email account as well as the inbox, and tried clicking the reset link again), or you don't have a rescue email address on your account (you won't be able to add one until you can answer your questions), then you will need to contact iTunes Support / Apple in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699

How do I set up the rescue email for forgotten security question answers?

I have not been able to make purchases in the Apple Store because it asks for answers to security questions. I have forgotten those answers, therefore unable to access my account. It says to make a rescue email, but does not lead me to the right areas. What should I do?

Click here and request assistance.
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I have tryed multiple emails and nothing works. Cannot verify my account if I don't get an email.

Check your SPAM/junk mail folders.

I'm not receiving the AppleId email when I hit Forgot my password, how do I fix this?

I can’t recall my password for a different iTunes Id and I’ve went to AppleId.apple.com, pressed the ‘forgot your password’ button, it brought me to a new page with my email, I’ve made sure that I was my email, I hit Email authentication, and then it brings me to a page that says: “ Email has been sent”, but I’m not receiving any email in my Gmail account. I’ve made sure that I have no filters for Apple or iTunes and checked my Spam, and Trash folders and I see nothing.

Hi CoalBeans,
Welcome to the Support Communities! The resource below explains what to do if you do not receive the verification email for your Apple ID.
If you didn't receive your verification or reset email - Apple Support
http://support.apple.com/en-us/HT201455
When you make certain updates to your Apple ID, we’ll send you an email to help you complete the update. For example, you might have reset your password, reset your security questions, or added a new email address to your account. If you can't find the email after we send it, these steps can help.
Search for the email
We'll send the email from "Apple," so you can quickly search for it. If it isn't in your inbox, check your folders. If a spam filter or email rule moved the email, it might be in the Spam, Junk, Trash, Deleted Items, or Archive folder.
Make sure you're checking the correct email account
If you're looking for a password reset email, make sure you're checking the correct email inbox. It will either be your primary Apple ID email address or a separate rescue email address that you added to your account.
If you're looking for a verification email, you can sign in to My Apple ID and review all the email addresses you have on file, including the one that you're trying to verify. If the email address is incorrect, you can update it and send another verification email.
Resend the email
To resend a reset email, repeat the steps to reset your password or security questions, and we'll send an email to your rescue or primary Apple ID email address.
To resend the verification email, go to My Apple ID, select Manage your Apple ID, then sign in. Click Resend next to the email address that you want to verify, and we'll send an email to that address.
Make sure that you're getting email
If you're not getting any email, you might need to contact your email service provider for help. You can also use these steps to get help receiving email at OS X Mail or an iCloud email address.
Contact us
Go to System Status and see if Apple ID is available. If you still can't find the reset email or verification email, contact Apple Support.
Last Modified: Jan 5, 2015
Manage your Apple ID primary, rescue, alternate, and notification email addresses - Apple Support
http://support.apple.com/en-us/HT201356
Cheers,
Judy

Why am I not receiving the email to reset my password?

Why am I not receiving the email to reset my apple id password?

Has anyone received an answer to this? It seems that a lot of us are having the same issue. In the past i had no trouble receiving emails to reset my password but for the past week I havne't been able to login, my security questions didn't work and I haven't received any of the emails to reset my password. I've created a new Account but would rather get into my old account because it's linked to my perfered email address. Hum..
Any help from the community would be much apprecated! thanks!
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I am trying to reset password, but I did not receive the promised email that should allow me to reset. Can you help?

I am trying to reset password, but I did not receive the promised email that should allow me to reset. Can you help?

Check your junk or spam mail folder. Also, if you established a rescue email, it could be going to that email address. If all else fails:
Contact applecare and ask for account security.
AppleCare US phone number: (800)-694-7466
Contact Apple for support and service
http://support.apple.com/kb/HE57

HT5312 What to do if we can t remember the answers to the secrets questions and we do not receive the reset when clicking send reset to rescue email ( can t remember what is the rescue email we gave ) ?

What to do if we can t remember the answers to the secrets questions and we do not receive the reset when clicking send reset to rescue email ( can t remember what is the rescue email we gave ) ?

The Three Best Alternatives for Security Questions and Rescue Mail
     1. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
     2. Call Apple Support in your country: Customer Service: Contact Apple support.
     3. Rescue email address and how to reset Apple ID security questions.
A substitute for using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

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I can't remember the answers to my security questions and I am not receiving the rescue email. How can I reset the questions/answers?

You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
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If you are having issues with your rescue email, you may find the following article helpful:
Apple Support: Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/HT5312
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