Why am I not seeing or hearing my tv show rental but the time is ticking?

I downloaded a rental of a tv show and am trying to watch it on iTunes on my pc running Windows XP. I see the time ticking away like its playing but i have no sound or picture! Help!!

Chris Milligan wrote:
So I would lose all backups on the TC, that is a drag. I guess I will try that.
No data on the TC hard disk is lost.. except by your deliberate executing a delete command from finder or erase from Airport Utility.. otherwise it is perfectly fine.
Factory reset universal
Power off the TC.. ie pull the power cord or power off at the wall.. wait 10sec.. hold in the reset button.. be gentle.. power on again still holding in reset.. and keep holding it in for another 10sec. You may need some help as it is hard to both hold in reset and apply power. It will show success by rapidly blinking the front led. Release the reset.. and wait a couple of min for the TC to reset and come back with factory settings. If the front LED doesn’t blink rapidly you missed it and simply try again. The reset is fairly fragile in these.. press it so you feel it just click and no more.. I have seen people bend the lever or even break it. I use a toothpick as tool.
N.B. None of your files on the hard disk of the TC are deleted.. this simply clears out the router settings of the TC.
How does the Thunderbolt adapter work? I have a Macbook Air. Right now I just plug the ethernet cable into my router, and then I connect to the TC address.
You still have the TC plugged into main router by ethernet..
You plug the Thunderbolt adapter into the MBA and ethernet cord (you have to buy another one).. into the LAN port of the TC.. turn off the wireless in the MBA so you will force the connection to ethernet.. this is far superior and faster and more reliable interface. And always good to know if things go wrong with wireless.. which is a technology more akin to voodoo that you have a reliable method to use. Wireless is great when you travel.. but it is a major cause of bugs.. so when you are having issues.. always try to bypass it. The thunderbolt to ethernet adapter is priced at just $35 I think.. cf most thunderbolt adapters it is really cheap and worth it.

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