Why am I prompted to repeatedly sign into the Creative Cloud Desktop application?

tells me that I am signed out, need to sign in... over and over again!

Sign in, activation, or connection errors | CC, CS6, CS5.5
Mylenium

Similar Messages

  • Can't sign into to Creative Cloud Desktop application or Ae

    Hi,
    Please see attached images. Everytime I try to sign into CC ap on my new 27" iMac it brings up a window that says I'm signed out. It will not open or at all. Ae also gives me this prompt and won't open. Please help I'm in the middle of a time sensitive project!
    Many thanks in advance!

    HI Scott,
    Please download the patch for CC Desktop app from here ::  http://helpx.adobe.com/creative-cloud/kb/unable-login-creative-cloud-248.html
    Also,use this link to update AE for MAC 10.9  : http://helpx.adobe.com/after-effects/kb/effects-launch-mac-os-109.html
    Cheers,
    Kartikay Sharma

  • Can't sign into the Creative Cloud

    Continually get this message everytime I try to access the Creatvie Cloud.
    Unknown Server Error
    Sign in is currently anavailable. We are unable to access your account
    Try again later.
    Yet I was able to sign in for this forum...what's up?
    Mndseye

    Ok what do you mean by Verified clock date and time? Define verify. My clock has always been correct to the right minute, which I manually did, my computer doesn't let me sync with a timezone to be 100% exactly correct, so I have now manually synced the time correctly to the second, when I have my computer clock up next to the one I have found on the link you gave me, it looks exactly the same. But the same problem persists when trying to log into the cloud, are you trying to say my computer clock has to be correct to the right millisecond/nanosecond or something?

  • "You've been signed out" error every time I try to sign into Creative Cloud desktop application.

    I keeping getting a "You've been signed out" message everytime I try to log into the Creative Cloud desktop application.
    I have tried the following to no avail:
    Uninstalling and reinstalling the Creative Cloud app.
    Renaming the OOBE folder to OOBE-old.
    Deleting everything in the SLCache.
    All of the above were suggested either on these forums or by support. None have worked.
    I am on a team membership.
    I am currently using Adobe Creative Suite CS5.5.
    I am on a Mac running Mavericks (OSX 10.9).
    Nothing seems to be working and I have been passed from department to department on the support chat window thing.
    Someone, for the love of God, please help.

    CM_Martketing and MikeBanks are correct, but I think what is confusing some people is that they are mistaking their Mac HD for the user name. I kind of had to mash up 2 posts to get it right:
    1: Open Activity monitor from spotlight and end all Adobe related processes. You may find processes like AAMupdater, AAMupdater notifier, Adobe Crash demon process.
    2: Open Finder and navigate Macintosh HD/Users/[your user name]/Library (the library folder might be grayed out, just right click and select open)
    3: Now navigate to Application Support/Adobe/OOBE/.. folder.
    4: Delete opm file under OOBE.
    5: Rename OOBE to OOBEold.
    6: Check if you have AAMupdater in the adobe folder.
    7: Please rename it to AAMupdaterold.
    8: Click on gear icon on Creative Cloud desktop app and choose Quit Creative Cloud.
    9: Then launch it, sign-in and click on Apps tab.
    It worked perfectly! Thanks everyone, I've been trying to figure this out for a month!

  • I can't sign into my creative cloud account

    Hello,
    I just installed creative cloud onto my laptop. I paid for a photoshop subscription and I'm trying to download it, but when I try download Photoshop, it opens my creative cloud but it says, "You've been signed out" when I try signing in, it loads for a few seconds then it tells me I've been signed out again.
    Does anyone know what the problem is and how to fix it?

    Please follow the steps here:
    You are no longer signed into your Creative Cloud applications
    Sign out, Sign in | Creative Cloud Desktop app
    https://forums.adobe.com/thread/1329447?tstart=0
    Please let us know if it worked for you.
    Regards
    Rajshree

  • Hii...i can't sign into adobe creative cloud....

    hii....i can't sign into adobe creative cloud

    Cloud desktop problems... which problem do YOU have?
    Sign Out When Sign In http://forums.adobe.com/thread/1450581?tstart=0 may help
    -and http://helpx.adobe.com/creative-cloud/kb/unable-login-creative-cloud-248.html
    -and 'looping' https://forums.adobe.com/thread/1504792
    BLANK Cloud Screen http://forums.adobe.com/message/5484303 may help
    -and step by step http://forums.adobe.com/thread/1440508?tstart=0
    -and http://helpx.adobe.com/creative-cloud/kb/blank-white-screen-ccp.html
    Mac Spinning Wheel https://forums.adobe.com/message/5470608
    -Similar in Windows https://forums.adobe.com/message/5853430

  • I Can't sign into my creative cloud. It says i've been signed out.

    I Can't sign into my creative cloud. It says i've been signed out.

    Hi
    Please delete OOBE folder from this location and it should fix the issue.
    Windows:
    C:\Users\abhijiku\AppData\Local\Adobe
    Mac:
    ~/Library/Application Support/Adobe
    Please let me know if it helps.
    Regards,
    Abhijit

  • Why do certain apps were not showing up in creative cloud desktop manager

    I'm not so sure on why this error message shows up every time I logged in to my computer. Here’s my scenario…
    Every time I try to open the Creative Cloud desktop manager and it will not launch as if it’s not working. So I saved a copy of their installer so that I can reinstall it every time I login. Yes EVERY TIME. Once the CC desktop manager shows up, the only app that shows up is LR. But as I check my Control Panel, Photoshop CC, Dreamweaver and Acrobat was installed. However, as I try to launch those three programs, that error above shows up. So my daily routine is to install a software and use it. Then tomorrow, same routine again. I’m doing this process for a month now and I’m getting tired of it as time goes by. Is there a possible solution for this? I’ve tried to uninstall and reinstall it again but having the same loop over and over again. Thanks for the help! I’m using Windows by the way.

    It seems that the problem is still there. The usual routine of mine.
    First I opened the Creative Cloud desktop launcher and nothing's happening. It's not opening as if it's not installed. So I tried to run the installer again and it pops out and it only shows that Lightroom is the only one installed. As you can see on the photo above, it shows that Dreamweaver, Acrobat, and Photoshop were installed but it's now showing up in my Apps list. I tried to open Photoshop and it requires me to log in to my Adobe account before I can continue using it. Before, I can use it even if I'm not connected to the Internet. But now, there's this sign in page and I need to be logged in to my Adobe account before I can use Photoshop. Is there a possible solution to this?

  • Why is it so hard to find the download link for the Creative Cloud desktop app?

    So - I have a subscription and I needed to move the location where the files were on my computer. The easiest path is to uninstall and reinstall. So I used the Adobe uninstaller tool (which, even though I told it to uninstall everything, does not uninstall everything). Then I rebooted. All Adobe CS creative cloud desktop apps are gone. I log into my Adobe account online, and the only thing I can find are downloads for downloading "trials" of the adobe apps - this is whilst being logged in. And to download the trial it starts to ask me questions about how I will use it etc. so I didn't bother.
    When I go to the page that has what ostensibly looks like it will lead to the Adobe creative suite downloader/desktop tool, it takes me to the list of ALL adobe desktop app "trials".
    I finally found it by hunting around in the help screens and Google for five minutes, but it's still obnoxious that there is no link to directly download the Creative Cloud desktop app here, which is where it sends you:
    http://www.adobe.com/creativecloud/catalog/desktop.html
    Instead all you see are a bunch of "Trial versions", even though these are included with the adobe creative cloud subscription.
    So I don't really have a question, more of a rant at the stupidity of the way this is set up. When I'm logged in, I should be able to access the downloads, or at least the tool that lets me download the downloads, without spending time hunting around for it. It's ridiculous that it's not set up that way currently.

    Same with me here is the link I found and used
    https://creative.adobe.com/products/download/creative-cloud?version=2.0

  • How do I share files uploaded into the Creative Cloud with other creative cloud members?

    How do I share files uploaded into the Creative Cloud with other creative cloud members?

    Should be easy.  Try this...
    In Thumbnails view, click the little triangle (pointing downward) in the lower-right corner of the asset you want to share.
    In the blue icon bar that appears, click the Share icon (the third icon from the left, just right of the trash icon). The Share dialog should pop up.
    In the Share dialog, enter the email address of the person with whom you want to share the asset, then click the Send Email button - they'll receive an email with a link to your asset. OR
    You can also copy a link to the asset and then paste that into your own email client if you prefer.  To do that, click the Link icon (looks like a "chain", and is to the right of the email "envelope" icon) - then click the Copy Link button.
    Note that the Share options won't be available if your asset is set to "Private" - you can control whether an asset can be viewed (or downloaded) by others by clicking the Public/Private control (green or red "lock" icon).
    You can also access the same Share controls if you click on the file to see it one-up (you can do this from either Thumbnails view or List view); click the Share icon near the upper right corner of the browser window (to the right of the asset name).
    Hope that helps.

  • Why files in Lightroom mobile  and files in the creative clouds not the same?

    Why files in Lightroom mobile  and files in the creative clouds not the same?
    Idea was to store date in one place. I have subscribed to photographer option

    Do you mean you are trying to sync files from Creative Cloud to mobile and it doesn't work? I don't know much about Lightroom. It's better to ask your question at Photoshop Lightroom.

  • Why files in Lightroom mobile and files in the creative cloud not the same? idea-  one place(stored date) for all application ??????

    Why files in Lightroom mobile and files in the creative cloud not the same? idea- one place(stored date) for all application ??????

    Lightroom Mobile is not a cloud storage service. You shouldn't treat it as a way of backing up your files. You are merely storing Smart Previews of your files in the cloud space, high-quality JPEGs of your files regardless of their original format on your desktop. The point is that they are there so you can continue editing them in a Lightroom-like environment even while away from your desktop/laptop computer. The files in Lightroom Mobile can only be used in Lightroom Mobile.
    This is very different from what is offered by the Creative Cloud storage, which can be used to synchronize your files between any device (that can support the individual files).
    The vast difference in how each service works and its intended use is why they are separate.

  • Looking forward to download Adobe After Effects CC from Creative Cloud Desktop Application. But why most of the apps appear to be in CS6?

    I installed the new copy of Adobe Creative Cloud Desktop Application, and looking forward to download Adobe After Effects CC. But why most of the apps appear to be in CS6? - Including AE. Only few appears to be CC.
    Thank you.

    A chat session where an agent may remotely look inside your computer may help
    Creative Cloud chat support (all Creative Cloud customer service issues)
    http://helpx.adobe.com/x-productkb/global/service-ccm.html

  • Will story's cost be looped into the Creative Cloud?

    Hi,
    I like Story - and see the release is set for a month away or so.  Is it going to be looped into the pricing for the Adobe Creative Cloud?  The Creative CLoud thing is pricey - starting at $50 a month... Whoa geez!   I only use Premiere and Story - and don't need the cloud services for the other gagillion products? 
    Can story be separate from the Creative Cloud thing, there is no way I can afford 50 a/mo.

    There will be a separate price for Story. You do not have to buy the creative cloud just to access Story. That said, it might be cheaper to subscribe to the CCM if you use multiple adobe products.
    --Anubhav
    From: bdubbread1 <[email protected]<mailto:[email protected]>>
    Reply-To: "[email protected]<mailto:[email protected]>" <[email protected]<mailto:[email protected]>>
    Date: Mon, 5 Mar 2012 23:05:03 +0530
    To: Anubhav Rohatgi <[email protected]<mailto:[email protected]>>
    Subject: Will story's cost be looped into the Creative Cloud?
    Will story's cost be looped into the Creative Cloud?
    created by bdubbread1<http://forums.adobe.com/people/bdubbread1> in Adobe Story - View the full discussion<http://forums.adobe.com/message/4245936#4245936

  • Is there a chance that Captivate will be bundled into the Creative Cloud Suite?

    Is there a chance that Captivate will be bundled into the Creative Cloud Suite?

    When I'm asking about this in some webinars, I get mostly two answers: that is another business unit (Captivate and Presenter), or those applications are not considered for 'creative' people. The last reason always makes me laughing but is typical of the way 'big' Adobe is looking down on 'small' Adobe.
    Rod, Framemaker and RoboHelp are not in the Creative Cloud neither. Both have a bit limited, but very specialized user base. And really, Framemaker has features that InDesign (which is much more promoted by Adobe) has not yet. It does publish directly to different ebook formats, which is still a very cumbersome work flow in InDesign who is the 'flagship', and where defenders mostly tell that FM is EOL. RH has even more formats available as output. Maybe Captiv8r, respected RH expert, can offer more info. Technical Communication Suite is the only suite that remains for the moment, version 5 was released two weeks ago.
    Another possible reason, which doesn't apply to Captivate: Presenter, RoboHelp, Framemaker are not available for Mac (Presenter Express is only a small part of Presenter).
    It is also my opinion, that at least Captivate belongs in the CC and that it 'could' extend the user base, but I'm a very bad marketing person, other people do know better.
    Lieve

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