Why am I seeing bogus iTunes charges on my credit card?

I'm seeing charges for $9.99, $4,99, $14.99 periodically.  I have not purchased any music, books, games, nothing!  But I'm seeing these charges.  I logged into my account on iTunes (www.itunes.com) and checked order history ---- none for the last 6 months.  But I've seen these charges on my last 2 months of credit card activity.  I can't find any link to see iTunes purchase activity.  Help!

If notthing shows on your account's purchase history on your computer's iTunes (and the card isn't / hasn't been linked to other accounts), and you havn't got any auto-renewing subscriptions (I'm not sure if they show on the purchase history or not) then you should contact your card issuer.
You could also contact iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

Similar Messages

  • I would like to cancel all itune charges on my credit card there is one for 4.99 and .99 now I see another one for 7.95 as of March 16 Please cancel all of them. I didn't charge them.

    I would like to cancel all itune charges on my credit card there is one for 4.99 and .99 now I see another one for 7.95 as of March 16 Please cancel all of them. I didn't charge them.

    Do what Roger says above.
    Do you have 'in-app' purchases enabled on an iPhone/iPad or other device that kids or other family members use ?  That could be the issue.
    If not change your iTunes Store password to try to prevent whatever is doing this making further charges.
    Also if you can't find the cause, talk to your cc company.

  • HT1918 I have Unknown Itunes charges on my credit card.  I need help to identify the purchases. It does not show in my Itunes purchase history but only one my credit card statement.

    I have some unknown Itunes charges on my credit card that I have been busting my brains on getting an answer.  I HATE not getting to talk to a real person!!!!  Same amount Charges show three consecutive days but does NOT show on my itunes purchase history. Suggestions greatly appreciated. A hammer to smash the computer would help too.

    If they don't show on your purchase history on your account then have you have you added or changed your credit card details on your account - when you do then a small temporary store holding charge may be applied to check that the details are correct and valid, which should disappear within a few days) ? If not then you could contact iTunes Support via this page and see if they can see what they are for : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • How. Can I get help with illegal iTunes charges on my credit card,for things I did not order. Chuck

    How can I get help with illegal iTunes charges on my credit card for things I did not order. chuck

    Same answer as last times you asked the same question:
    iTunes adding charges to my credit card fog things I did not order. What can I do about it. Chuck

  • HT1933 how do I dispute Itunes charges on my credit card

    How di I dispute Itunes charges on my credit card

    Contact them at http://www.apple.com/support/itunes/contact/

  • HT1933 i am questioning an iTunes charge on my credit card?  what is the easiest way to do this???

    How do I find out if an itunes store charge on my credit card is correct??

    You can check the purchase history on your account via the Store > View My Account (Store > View My Apple ID on iTunes 11) drop-down menu option on your computer's iTunes - though I'm not sure if that shows in-app purchases and/or auto-renewing subscriptions.  If you don't recognise the charge then you can contact iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • HT204088 I have unauthorized itunes charges on my credit card.  Is there a phone number to call?

    How do I contact itunes to correct unauthorized charges to my credit card?

    http://www.apple.com/support/itunes/contact/

  • ITunes charges to my credit card come up as Singapore when I'm in Australia

    I have an Australian iTunes accounts but I've notice in the last month that my credit card statements list my iTunes charges as "iTunes Music Store//SingapSingapore 000".  My iTunes receipts say Australia, and have GST and the ABN - so why is my money going to Singapore?

    You have issues that several different companies have to be contacted. As someone said earlier, this forum consists of fellow users helping each other. The company "Apple" does not participate here.
    First of all, if there is a problem with Facebook blocking you, then you need to follow up with Facebook - and not Apple. They are not related.
    Secondly, if there are unauthorized charges, then you need to file the proper paperwork (or phone call) with your bank or credit card company. And by the way, if you want to avoid getting unauthorized charges like this on something like iTunes (or other online companies, too) - then pick up a Visa/Debit Card from Walmart and just load on it the amount you're wanting to use - and then if someone snags that number they can't charge anything more, since you only loaded the amount you wanted to use.
    If you want some assistance on using the iPad, set up an appointment at the "Genius Bar" at an Apple Store to make sure you're using the iPad in a secure manner. That's one place where "Apple" will help you directly. However, keep in mind they won't help you with "Facebook issues" or with "bank issues". You'll have to go to them directly.
    The iPad is simply a tool, just like a computer is a tool, or a car is a tool. It's all in "how you use it".

  • HT3702 How do check to see what was charged to my credit card

    How do you check to see what has been charged to my credit card

    You can view the purchase history on your account via the Store > View Account menu option on your computer's iTunes, though I'm not sure if that shows auto-renewing subscriptions (I don't have any, so I can't check). If you also use iTunes gift cards then you won't be able to distinguish between what was paid for by those and/or your credit card.

  • How do I get details on iTunes charges on my credit card to make sure they are valid

    Charges showed on my credit card from iTunes and I don't think they are mine.  How can I look at the detail of what was purchased through iTunes to validate or dispute the charges?

    http://support.apple.com/kb/HT2727

  • I don't understand an itunes charge on my credit card

    I was charged $46.74 on my chase credit card yesterday and I don't know what this charge is?
    Dan

    Hi
    I just purchased my iMac and got contend code for free update for os xmoutain lion update. I create an apple ID with my credit card and try to apply code but I notice charge of $19.90 on my credit card. This is ridiculous. Please help to get refund for this money.
    Here are my details:
    Thanks
    <Edited By Host>

  • TS2755 I see a lot of iTunes charges on my credit card, but I don't have a bill to compare them with

    How do I get a receipt or a bill for my purchases?

    1. You will get email receipt
    2. You can check Purchase History
    Purchase History
    http://support.apple.com/kb/ht2727

  • Hi, i have some Itunes charges on my credit card that i never did, can you help me with that??

    Hi
    I have some charges of Itunes on my Visa card that i never did.
    7 different charges.
    Can you help me please?

    Check your iTunes Store purchase history.
    If they show up, click here and ask the iTunes Store staff for refunds, or contact the card's issuer and dispute them.
    If not, your financial information may have been compromised. Contact the bank.
    (124167)

  • HT3702 unknown charges on my credit card for ITune Apps?

    Why do I have 2 $40 charges on my credit card 2 days in a row = $120 and I have no idea what it is for and no history of any purchases in my account history?

    There is no iTunes Store telephone support.
    iTunes Customer Service Contact - http://www.apple.com/support/itunes/contact.html > Get iTunes support via Express Lane > iTunes > iTunes Store
    If this is a fraudulent charge you also need to raise the issue with your credit card company.
    Happens often?  There was a long topic that had about 1500+ posts about iTunes accounts being hacked but since Apple started the new security measures I haven't seen it recently.  Most people now seem to be posting instead they have forgotten their security question answers or have been locked out of their accounts.

  • I'm seeing charges on my credit card for items and I didn't purchase an iTunes

    Why am I seeing charges on my credit card account for things I didn't purchase an iTunes

    Are you sure they are not In-App purchases...?
    Or this  >  http://support.apple.com/kb/HT3702
    If necessary...
    Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact

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