Why am I suddenly getting the following message when starting Firefox 7.0.1, "using registry key software appdatalow\". I am using Win7 Pro 64-bit.

Question

I had just installed a CAD package that required it to be run in compatibility mode (XP). I now get a window with the following message when starting Fierfox v7.0.1 according to the Help pull down menu and then About.

Answer 1

http://www.symantec.com/security_response/writeup.jsp?docid=2010-011922-0125-99& tabid=2
The story goes on. I am sharing this with other users for information only based on my experience with the product. I've owned a MAC since they were first introduced in 1984 and have used Norton for years. If the virus Bloodhound was real, and not just a false heuristic positive (which is totally possible) it came in on the heels of my downloading a free PDF OCR X (before reinstalling the updated version of Norton for 10.8.3) and using it to convert .jpgs > PDF OCR X text >MS Word > Adobe .pdf as that virus (Bloodhound.PDF.20 is known for exploiting weaknesses in Acrobat and Adobe .pdfs). I have never been happy having to use the MS Office suite of office products for MAC, but EXCEL on a PC is only compatibile with EXCEL on a MAC.
When I got the Bloodhound warning after running a quick scan, I ran a full scan (1,050,660 files) with the same result. I looked at my terminal - nothing happening. I called Norton, who in turn convinced me to purchase an $89.98 subscription + $19.95/month for their spyware and virus removal service (the same sales pitch I've heard from other security providers who sell services through panic). The tech, who said it was probably false, played around with my computer via remote login, and then signed off, saying everything was okay. I reran a full scan and there was the virus again. Called tech support again. Finally got the virus quarantined and tossed it. The reality is that there was a 50/50 chance that it was something because of the way MS Word was behaving when I tried to save the file created from the ocr'd jpgs (error message: disk full- when I have 250GB of free disk space). I had to resave the files with a different name and place them in alternating folders. That havoc is now gone, but I will not be keeping the subscription. Just FYI.