Why am I unable to connect to Public WiFi HotSpots?

My MacBook Pro (late 2010), refuses to connect to most Public WiFi networks. However, my iPhone has no issues. Typically, I will be in a coffee shop or airport lounge. I'll take out my iPhone and launch Safari. Safari will try for a second or two to connect, and then a "Login" page will pop up. Usually it is simply a request to accept the Terms & Conditions for the access provider. Tick the "I Accept" box and continue. Same location, using my MBP, I launch Safari and Safari tries to connect and does nothing. Spinning Beach Ball. I do not get the "Accept" page with the Terms & Conditions. Sounds to me like a Security or "Re direct" Issue. Any ideas why this works with the iPhone and not the MBP? This is a chronic problem for me and I'm getting tired of it. Thanks for any assistance.

Thanks for the suggestion. What you suggest is not the issue. Network Preferences says Airport is Connected and I have an IP Address. Safari picks up the redirect URL but will not display the page. Workaround is to launch another browser, (I use Firefox). Then the Login Page displays correctly. Once logged in using Firefox, I can then launch Safari and all is good. This technique works most of the time. However, there are some sites where the same problem happens with Firefox or any other browser I try. Workaround is to restart in Bootcamp (Windows 7 & IE). This is just not right! I don't seem to be getting many responses so this is likely not a wide spread issue and may perhaps be due to something peculiar to my system.

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Unable to connect to public wifi

My college wifi earlier used proxy settings and it worked just fine on my ipad mini but they recently removed the proxy and now my ipad mini recognises the network buton selecting it...a pop up comes saying "Unable to connect to SRM-MS" where SRM - MS is my networks name...i saw the settings on my friends iphone n did the same but still no luck..

Hi Dredd27,
I'm not sure why its not connecting, but here's what I try when iPads aren't connecting to our school's wireless network:
On the iPad, turn the WiFi off and back on again. Go to Settings -> WiFi. Turn the switch to Off. Wait a few seconds. Turn it back on. Try connecting to the WiFi network again.
Restart the iPad. Press and hold the Wake/Sleep button until you see the red slider button. Slide to power off. Wait a few seconds. Press and release the Wake/Sleep button to power it back on again. Once it powers back up, try connecting to WiFi again.
Try reseting the iPad (different from restarting). Hold down on both the Sleep and Home buttons at the same time for about 10-15 seconds (ignore the red slider button). Keep holding both buttons until the Apple Logo appears. When you see the Apple logo on the black screen, let go of both buttons. Once it powers back up, try connecting to WiFi again.
Try resetting the network connections on your iPad. General -> Reset -> Reset Network Settings.
Hope this helps!
~Joe

Problem connecting to public wifi hotspot using ibook and airport

Hi
I have a brand new iBook G4, replacing an iBook G3. At home I use it to connect wirelessly or wired with my Netgear router. No problems.
Yesterday I tried to access a public, unsecured wifi hotspot in a local cafe. There were two other people there using the net, both using iBooks (high Mac density, it seems!).
Whatever I did, I simply couldn't connect. First, using the same Location I use at home (defined to only use Airport), I could see the named network, but when I selected it I got the 'could not connect' dialog. Retried, no luck.
I then created a new location, configured that to use Airport. Same problem.
I then created a new network name, and tried again. No luck. Using this last option, it actually asked me for a WEP password, even though the network was, in fact, unsecured, and the other users had not been asked this.
I do use WEP protection at home.
Any ideas?? I'd like to be mobile and networked, so I'd really like to fix this!

I presume that the iBook G3 worked fine at the location previously?
Some 802.11b access points require a firmware upgrade before 802.11g (Extreme) clients can connect.
Though 802.11g is backward compatible with 802.11b some older access points were developed before 802.11g and therefore are not in a position to allow the 802.11g clients to connect.
Note that you can attempt to persuade an Airport Extreme client to operate in 802.11b mode.
Hold down the control key [ctrl] when selecting the network from the menu.
http://docs.info.apple.com/article.html?artnum=107938
iFelix

Why isnt my itouch not connecting to the wifi? everytime i try to conncect to a network and then i put in the password, it says unable to connect to this network! why is not working?????????? someone please help me!!!

Why isnt my itouch not connecting to the wifi? everytime I try to connect to a network and i put in the password it says "unable to connect to this network" why isnt working?! the password is correct and everything. I just dont understand why its not working. Someone please help me! thanks

Did it ever work with this WiFi system?
Do other devices work with this WiFi system?

HT5622 Why am I unable to connect to the internet? I am next to my main computer which has no problems.

Why am I unable to connect to the internet? I am next to my main computer which has no problems.

Try the iPad forum, then:
https://discussions.apple.com/community/ipad/using_ipad
You'll need to include full details, including the model of iPad, the version of iOS, the exact nature and symptoms of the problem, and what if anything you've tried for correcting the problem.
Regards.

TS3899 Why am I unable to connect to server to check email? The message reads "cannot connect to server"

Why am I unable to connect to server to check email? The message reads "cannot connect to server"

Many things could cause this, for example, the email server is down or cannot be reached due to an Internet problem.

I have to turn off mobile data to connect to public wifi!?

I have found with my phone that to connect to public wifi in places such as my local bar or where I work, that I have to turn off mobile data in settings to connect to the wifi.
These are wifi hotspots where you have to create a free account to use them, and when you try to connect to them in wifi settings in iOS, when they connect, a little browser screen appears. If mobile data is turned off, then the broswer window will show a welcome screen or message saying connected (dpending on which spot Im connecting to), however if Data isn't turned off, the browser screen just does nothing or I get the apple.com screen with a small text message saying success, then disconnects me from the wifi!
It wasn't so much an issue before because, in wifi settings for each hotspot I had options for auto-login and auto-join which allowed me not to have to keep reconnecting, however since updating to iOS6, these have changed and its been a nightmare since. This is because these spots tend to kick you off after 20-30mins and then you have to reconnect (which you can understand having to turn off mobile data everytime to do so is annoying).
Ive noticed that my friends with other iphones, regardless of network, don't have to do this - so why is it an issue for me, or I was wondering if anybody else had the same problem or a fix/solution? And where did the auto-login option from the wifi settings go?

After much googling for the past few hours, I think I finally found the answer to my problem. Apparently if you have the Onavo app along with the profile it installs, that interferes with connecting to Cisco based wifi hotspots, and the only way around it is the method I used above by turning off mobile data!
https://getsatisfaction.com/onavo/topics/cant_connect_to_hotspot
https://getsatisfaction.com/onavo/topics/onavo_prevents_from_being_able_to_conne ct_to_public_wifi_hotspots_that_have_terms_of_use_agreements
I have uninstalled the app and profile, and will see if that fixes the issue tomorrow when Im at work

Unable to connect to secure Wifi, password input was correct

I was unable to connect to secure Wifi, i ensured that i entered the correct password, i tried to reset my network setting and reconnect to secure Wifi but still unable to connect. However i can successfully connect to public wifi.

Hi Charlesjoseph - I struggled for days and tried all the solutions mentioned in various forums before I realised that the password (the WEP key number) is case sensitive. Once I tried it all in capitals it connected no problem. Doh!!

Issue with Connecting to Public Wifi

Hi All,
Really need some help. Recently purchased an iPad mini and I m having loads of problems connecting to public wifi. It connects fine to home wifi and my Iphone 4 connects to the public wifi. Been through all the searches on the Internet for a fix but really cannot understand why it will not connect. Basically I can the wifi network to show and then when I connect it just comes with a error message saying "hotspot login cannot open the page because it is not connected to the Internet". Have tried resets / setting changes etc - basically all the settings advice you find on the Internet and help desk on apple. The most frustrating thing is that I work in a place that sells iPad mini and we have a demo model for customers that connects without any problem ? Yet when I try stood next to it an iPad wont. I have tried other iPad mini and they come up with the same problem. Any help would be much appreciated !

Hello Bluegradyn,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/TS1398
Best of luck,
Mario

TS1398 help!!! i am unable to connect to a wifi network and ive tried everything but nothing seems to work!!! can someone help pls

help!!! i am unable to connect to a wifi network and ive tried everything but nothing seems to work!!! can someone help pls

try connecting to another wifi network to isolate the issue. at this point it's impossible to tell if it's your phone or your network

My ipad wont accept any passwords, i am unable to connect to my wifi even though my password is correct and other laptops etc have no problem connecting.

my ipad wont accept any passwords, i am unable to connect to my wifi even though my password is correct and other laptops etc have no problem connecting.
The ipad can find my wifi connection but just wont accept the password. connected with no problem in the Apple store.
any suggestions,
thanks.

Does the iPad connect to other networks?
Does the iPod see the network?
Any error messages?
Do other devices now connect?
Did the iPod connect before?
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on the router
- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

When I try and connect to my wifi, I get a response that says "unable to connect to my wifi" and it does not even ask for my password

when I try and connect to my wifi, I get a response that says "unable to connect to my wifi" and it does not even ask for my password; thoughts?

Does the iPod connect to other networks?
Does the iPod see the network?
Do other devices now connect?
Did the iPod connect before?
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on the router
- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar

TS1398 I tried all solution but still i am unable to connect to my wifi. It started yesterday when my ipad cant connect to wifi.

I tried all solution but still i am unable to connect to my wifi. It started yesterday when my ipad cant connect to wifi.

It's hard to provide help when your question starts out with, "I tried all solutions" however here is some troubleshooting advice.
If you are having WiFi problems it is necessary to isolate whether the problem is with your network or your iPad. Note: Do NOT consider your network to be blameless if some other devices can connect to it.
First, test your iPad on some other WiFi networks: a friends, Starbucks, Barnes & Noble, etc.
If it works well there then the problem is probably with your network. Try restarting your WiFi router by removing power for 30 seconds. If that does not help check for a firmware update for your router. If none exists which corrects the problem consider replacing the router.
If your iPad does not function well on other networks it possibly has a hardware problem. You could try Settings > General > Reset > Reset Network Settings to see if that corrects the problem. If not, contact Apple Support or visit an Apple store for evaluation. They can provide a replacement if your iPad is bad.
If you need more help please give the make, model, and version of your WiFi router and how you have it configured.

HT204400 Apple TV unable to connect to the WiFi Router solution.

Having found my new Apple TV unable to connect to my WiFi Router I discovered a technique which may be useful to others. Use your mobile phone as a mobile hotspot instead. I hope this helps other people with a similar connectivity issue.

Hi, i do have a similar situation. Everytime I try to synchronise itunes with my ATV (also version 2.3), it synchronise between 4 and 10 songs and then automatically disconnect the wireless connection on my computer (my ibook and other notebook stays connected at the same time). regards, Erik

HT204409 Suddenly my ipad seems unable to connect to our wifi. All other devices are working normally. Have I accidentally done something or is it a fault with my ipad ?

Suddenly my ipad is unable to connect to our wifi. It buffers all the time?
All other devices are working normally. Is this a fault wityh my ipad or have I inadvertantly altered some setting?

Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are droping internet connection)
    •    Launch Settings app
    •    Tap on Wi-Fi
    •    Tap on the blue arrow of the Wi-Fi network that you connect to from the list
    •    In the window that opens, tap on the Renew Lease button
6. Potential Quick Fixes When Your iPad Won’t Connect to Your Wifi Network
http://ipadinsight.com/ipad-tips-tricks/potential-quick-fixes-when-your-ipad-won t-connect-to-your-wifi-network/
~~~~~~~~~~~~~~~~~~~~~~~~~
Wi-Fi Fix for iOS 6
https://discussions.apple.com/thread/4823738?tstart=240
iOS 6 Wifi Problems/Fixes
How To: Workaround iPad Wi-Fi Issues
http://www.theipadfan.com/workaround-ipad-wifi-issues/
Another Fix For iOS 6 WiFi Problems
http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/
Wifi Doesn't Connect After Waking From Sleep - Sometimes increasing screen brightness prevents the failure to reconnect after waking from sleep. According to Apple, “If brightness is at lowest level, increase it by moving the slider to the right and set auto brightness to off.”
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
How to Boost Your Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Boost-Your-Wi-Fi-Signal.h tm
Troubleshooting a Weak Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/Troubleshooting-A-Weak-Wi-Fi-Sig nal.htm
How to Fix a Poor Wi-Fi Signal on Your iPad
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Connect iPad to Wi-Fi (with troubleshooting info)
http://thehowto.wikidot.com/wifi-connect-ipad
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
 Cheers, Tom

Why am I unable to connect to Public WiFi HotSpots?

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