Why am I unable to do 3D on the photoshop?

I keep getting the message about Adobe being required to have a certain video card, but I had no problem with photoshop until I did the annual membership.  Does anyone have any suggestion?

Can you please provide the exact error message you are receiving?  Also when you mention the annual membership are you referring to a subscription to Photoshop or Creative Cloud?  Finally please make sure you meet or exceed the system requirements listed at http://www.adobe.com/products/photoshopextended/tech-specs.html.

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